Hetrick Painting Inc

Interior Painting, Exterior Painting, Drywall,

About us

Over 20 years ago, Rob Hetrick, owner of HPI, began a small painting company to help support his growing family. He made sure he always took the time to recognize exactly what the client had in mind and to understand all their expectations. If there was something that a prospective customer wanted that he was unsure of, he went out and learned the process completely before committing to the job. After more than twenty years, Rob has gained a vast knowledge of the painting business and keeps himself updated regularly with the improvements in both methods and product in this ever-advancing industry. Rob keeps his crew learning, too, and also tries to educate potential clients with this information as it pertains to their individual job so that they, the customer, will have a fuller understanding of what he and his crew will be doing. Additional phone - (804) 745-3822, (804) 762-0468. Additional DBA - H P I. Additional email - [email protected]. Award winning.

Business highlights

44 years of trusted experience

Services we offer

Deck refinishing and interior or exterior painting, home repairs, drywall, specialized finishes, door staining & wallpaper removal.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.6290 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
15%
3
4%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 126-150 of 290 reviews

Barbara H.
11/2013
4.0
interior painters
  + -1 more
The job was quality done but he didn't get the quantity done that we thought were getting. He did not finish the door and the small closet. The cost was based on the coupon that they had. I would probably not use them in the future. I was disappointed. In the end, we still had to spend hours just finishing the job. They didn't offer to extend but he did offer to come back. My disappointment was the fact that we thought we're going to get seven professional painter hours but he can't finish a small bathroom in seven hours.
Description of Work: I purchased a big deal for Hetrick Painting Inc. The deal was for a painter for seven hours. It was a small bathroom and ceiling as well as the walls and some trim.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$199

Joseph P.
11/2013
2.0
interior painters
  + -1 more
I purchased 7 hours of painters time for $223. Two painters were sent to do the job for 3.5 hours. Results: 1. One painter worked steadily and finished one wall in the 3.5 hours 2. The second painter was on the phone speaking in arabic to someone else and painting with a small brush on the other hand. He finally finished 3 small walls in the 3.5 hours. 3. I also understood from the purchase thru Angie's List that all materials except paint were covered. The painters said they needed a second roller which I had to buy and provide them. 4. The quality of the job was mediocre at best. I would not recommend this bargain service to anyone.
Description of Work: Painted some interior walls.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

$223

Response from Hetrick Painting Inc
HPI completed the terms of the coupon punctually, efficiently and with a same day follow-up from the owner of the company. At that time Mr. [member name removed] indicated he was very please with the work and overall happy with his experience.If he had brought anything to our attention we would have immediately addressed it at that time. The work was completed to the agreement of the Angie's List coupon, within the correct time frame. Upon reading the comment above, 2 months later, the owner of HPI followed up with the Mr. [member name removed] for the second time, to correct any misunderstandings. At that time Mr. [member name removed] was very short and direct in the conversation and asked not to be contacted again. HPI strives for 100% customer satisfaction in every job! We work very hard to keep our clients happy and maintain the A+ rating we have with Angie's List! Thank you! Rob Hetrick and the HPI team

Karen M.
11/2013
4.0
drywall, interior painters
  + 0 more
However, when he was here the first time, he was not paying attention when he was trying to take the ladder up the stairs, and he broke my mother's demitasse cups. The owner was majorly apologetic and offered a refund as well as any other painting I needed done. He sent two men on another date. They painted a bedroom, and they did a wonderful job. Once I choose the paint from Sherwin Williams, they purchased it and brought what was needed to complete the job. Even though I am upset with the breakage, I feel that the owner has done his best to make me happy. However, I have yet to receive a refund, but I'm sure the owner will do what he promised. If not, I will, of course, contact Angie.
Description of Work: Because I needed more drywall work done above windows, the one worker needed to return.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$223

Matthew W.
11/2013
5.0
house painters, interior painters
  + 0 more
I had contacted 2 other painters who came out, gave reasonable quotes, and never returned to do the work (and were never to be heard from again actually). We took a chance on Hetrick after reading the great reviews on Angie's list and were absolutely thrilled. Not only did they return messages within a day, they actually showed up to give a quote, talk us through our options (no hard sell, it was a relaxed and honest conversation) and then showed up early to do the work. The crew was quick, friendly and very professional. I simply adored the crew and they did such a fantastic job. Could not be more impressed with this company and highly, highly recommend. We will definitely use them for all future painting needs.
Description of Work: We had our very large deck stained, all of our exterior trim painted, a ceiling in our bedroom repaired and painted, and the front fence painted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Blanche W R.
11/2013
5.0
interior painters
  + -1 more
The team did a great job. They were timely. They repaired several holes in the walls and ceiling in addition to the painting. I'd definitely hire them again.
Description of Work: Painted several rooms in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Kevin N.
11/2013
5.0
interior painters
  + -1 more
It was a very good experience working with Hetrick painters. Mr. Hetrick always promptly returned phone calls and when he couldn't get ahold of us secondary to an erroneous number in Angie's list he actually drove out to our house to make sure that he could communicate his plans for our painting job! The painter who came was very efficient and courteous and did a great job. After the work was complete Mr. Hetrick called to insure the service had been completed to our satisfaction. We would absolutely recommend their painting services and are very pleased with the work that was performed at our residence.
Description of Work: Painted a stairwell with high walls and the main hallway through our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Charles N.
10/2013
5.0
interior painters
  + -1 more
We have used Hetrick Painting twice in the past 3 months and both were a great experience. They were prompt, courteous and flexible. Their finished product was excellent as well with no issues.
Description of Work: Painted 2.5 rooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$550

Susan L.
10/2013
5.0
house painters
  + -1 more
The worker was late arriving, but the owner called to let me know and apologized. The job took longer than the original deal that I purchased, but the owner honored the "special" per/hour rate, and "extended the deal" for the additional time...I thought that was great customer service, made an excellent first impression! Will definitely consider hiring them again!
Description of Work: Painted the ceiling of a wrap around porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$320

Mary S.
10/2013
1.0
interior painters
  + -1 more
After a couple of weeks trying to get a date w/ the owner Rob... The painter showed up around a little after 9am- He was really annoyed that he couldn't just start painting- He said nobody told him he would have to sand/prime even though I told the owner it needed prep work- So he had to go get paint & primer (even though the owner said they'd bring it) Actual job started after 11- Then another guy showed up to help- Two guys in a 6x6 1950's type bathroom- Whole thing was done at 2pm- Then I was presented w/ a bill? Really! rollers and blue tape 2 GALLONS of primer and white paint! Maybe a 1/16 was used- I took off the blue tape since they didn't use it, but paid for the others- So for over $300. in 31/2 HOURS they got the job done- Hardly 7 hours for the "deal" Also, the owner said they would do the trim, but the painters said it was not included- What the owner said over the phone & what I got were 2 very different things- The guys did the absolute minimum- So disappointed- ******The workers also broke the porcelain tiled soap dish attached to the wall. They did not tell me I found it the next morning along with my garden hose that they left running-***********
Description of Work: Sand walls/ceiling and paint 6x6 bathroom

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$300

Jackie M.
10/2013
5.0
interior painters
  + -1 more
Excellent experience! Rob was easy to work with from the outset. He returned my call promptly, worked with me to find a date that worked for both of us, called the morning of to be sure we were still expecting his crew. They showed up on time, worked efficiently, finished the job as requested and he followed up with a phone call to be sure I was satisfied. Will definitely use Hetrick again.
Description of Work: Paint a kids bathroom--walls and trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Jeff and Amy M.
10/2013
5.0
interior painters
  + -1 more
These were two projects that I had been putting off and the deal was what I needed to move forward. Two painters arrived on time. They carefully covered my furniture and used heavy drop cloths to protect my flooring When they left everything was back in place. The paint looks terrific. Very pleased
Description of Work: Painted ceiling and trim .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Steven A.
10/2013
4.0
house painters, interior painters
  + 0 more
Unfortunately, we were unable to take advantage of their big deal due to scheduling issues, but Rob was very accommodating in trying to satisfy us with a solution at a later date or refund.
Description of Work: I purchased a Big Deal from Hetrick Painting.
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

Marvette W.
10/2013
5.0
interior painters
  + -1 more
They were great. Very accommodating and professional. Price was great too. Really good about promptly getting what I needed done beyond my Deal price.
Description of Work: Painted my upstairs, railings, and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$223

Jean B.
09/2013
5.0
interior painters
  + -1 more
There was a large time lag in responding and setting up the actual date for the job. However, the painters picked up the paint and completed the job in a timely manner. They were courteous and professional in the work and the job was well done.
Description of Work: 2 painters painted the ceilings for kitchen/eating area and living room/hall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Helen H.
09/2013
5.0
interior painters
  + -1 more
Painter arrived promptly on Monday morning , with the supplies he needed.I had the deal price for 7 hours of labor. It took 12 hours to complete.He then cleared away all his prep supplies, leaving the room as he found it.He was very nice,did excellent work, and I would recommend him.Thank You
Description of Work: The painter arrived promptly on Monday morning.He had the paint and supplies needed for the job.He put down trap and plastic to cover appliances and floor.Painted trim , walls and skylight. Took 12 hours to complete.He cleaned up all signs of the work and left area as he found it.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$440

Amy R.
09/2013
3.0
interior painters
  + -1 more
I use Big Deals as an opportunity to try providers for smaller jobs to test out the fit before retaining the provider for a bigger project. In this case, the job was relatively small - paint a couple of ceilings. Scheduling took a while because of the volume of recent sales but I wasn't in a rush so waiting a couple of months was ok. Workers arrived about a half hour late but got right to work. However, I get concerned when painters don't use drop cloths - no matter how good you are, accidents happen - especially when painting ceilings. And I also get concerned when painters paint while on the phone. I expect any painter will look over the surface and determine if any small repair is necessary before patching but in this case, they didn't bother and had to go back at the end to clean up a couple of areas that should have been lightly patched before the painting started. At the end of the day, I think I got a couple of guys who could throw on some paint, not painters. For this job that was ok but I'm not sure I'd be content with this result on a more significant project.
Description of Work: Painted celinings in 2 halls and joining stairwell

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$200

Margaret D.
09/2013
5.0
interior painters
  + -1 more
He was punctual and very professional. Since I had had knee surgery 3 weeks earlier, he agreed to pick up the paint for me so I wouldn't have to get a ride to the store.
Description of Work: painted a bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Dorothy H.
09/2013
4.0
interior painters
  + -1 more
I cannot respond to the quality of Hetrick work, but they seem to be a very good company, and they have many very satisfied customers who praise their work. That's all I know about them.
Description of Work: No services were performed. I purchased the painting special and emailed the company to set an appointment to do the work. They never responded to my email. I do not judge them harshly for this, however; it was holiday time, and I imagine that there were many responses to the offer, and they were likely over-booked. I received a refund, and I would never have submitted a review (since no work was done), but I have been getting endless requests to submit a review, so by submitting this )non-review) review, I trust that the requests will stop.
Rating CategoryRating out of 5

Haden H.
09/2013
5.0
interior painters
  + -1 more
The service provided was great. They're very personable, did a very good work, prompt and I have no complaints. I spoke to the owner several times and he was very friendly.
Description of Work: Hetrick Painting painted a nursery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Russ M.
09/2013
5.0
interior painters
  + -1 more
There was some confusion over scheduling of the Angie's List Big Deal, but once we talked to the owner, he made the extra effort to get our job done when we wanted it. The Deal was for one room, but they readily agreed to our request to paint a second room too for a reasonable added charge. The work was neat and professional.
Description of Work: Painted two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$290

Sue H.
08/2013
5.0
house painters, interior painters
  + 0 more
Bought the coupon for $199 for a painter for a day. I got the equivalent of two painters for half a day. Needed a large bedroom painted. I got the equivalent of two painters for half a day. Painters came on time, brought the paint, introduced themselves and got right to work. Moved some furniture, spread drop cloths, puttied and sanded nail holes, rolled on paint and were quick and efficient! Excellent clean up. As they were finishing I added in a couple of nicks in the walls in other rooms and they painted those too! I was impressed so expanded the job to paint a large pergola on the deck. ALL handpainting, no rollers, another team came out. Between drying times and rain, it took at least three trips. Another paint match was needed, lots of caulking. ANOTHER great job. Team was again quick and efficient! Both teams were very personable. Price was excellent.
Description of Work: Two jobs. The first was painting a large bedroom. The second was painted a large pergola on my deck. Owner came out to scope the job and talk about paint colors and quality a couple of days ahead of time

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Marilyn D.
08/2013
5.0
interior painters
  + -1 more
When we needed more painting done they scheduled more time as to suit us.
Description of Work: Paint ceilings and walls

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$600

David P.
08/2013
5.0
interior painters
  + -1 more
It was fine. They were very professional, neat, on time and did a good job. I had them do a lot of painting and so it went beyond the big deal amount.
Description of Work: I purchased a big deal for Hetrick Painting Inc for interior painting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Mary Jo W.
08/2013
5.0
interior painters
  + -1 more
I was pleased with the service. They rid a really good job prepping the wall and they were really professional. They did a very good cleanup as well. The owner was very responsive. I had questions about one area and wanted some touch-up done. he had his crew return and check up that area with no problem at all.
Description of Work: I have purchased a Big Deal for Hetrick Painting Inc for interior painting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Luana L.
08/2013
5.0
interior painters
  + -1 more
A truly outstanding crew who did the work, and Rob himself is professional and super easy to work with. After painting the first coat, and in one room the second coat as well, there remained a very noticeable difference in color where the brush cut in at the top of the wall verses where the roller painted. This is something Rob said happens once in a blue moon and it isn't clear what causes it. When it happens, nothing consistent will fix it, so they had to try numerous options, including changing techniques, painting a third coat, even taping the ceiling. These guys worked through dinner to get it fixed and then came out the next morning to complete. They were real troopers, and the final result looks terrific! As a side note, Rob is the 4th painter I worked with, and is the only one I can recommend. Three of the four were A-rated Angie's List painters. The first painter didn't tape or put down drop clothes and then told us if we wanted him to clean all the paint off our hardwoods or undo all the over-paint on the baseboards, that it would cost us more money. The second never returned an estimate, and the third canceled on me 45 minutes before he was scheduled to be here (after I moved all the furniture) because he was running behind at another job for the second time. Perhaps Rob is lucky that this is his competition, but he and his crew really do stand on their own as excellent professionals.
Description of Work: Painted our great room, office, and baseboards in master suite

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$540

Contact information

12040 Corianna Ln, Midlothian, VA 23113

http://www.hetrickpainting.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:30 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705051060
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
01/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Interior Painting,
Exterior Painting,
Drywall,
Finished Carpentry and Woodworking,
Deck Maintenance,
Doors,
Wallpaper Removal,
Cabinet Refacing and Refinishing,
Pressure Washing

FAQ

Hetrick Painting Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:30 AM - 4:00 PM

Hetrick Painting Inc accepts the following forms of payment: Check
Yes, Hetrick Painting Inc offers free project estimates.
Yes, Hetrick Painting Inc offers eco-friendly accreditations.
No, Hetrick Painting Inc does not offer a senior discount.
No, Hetrick Painting Inc does not offer emergency services.
No, Hetrick Painting Inc does not offer warranties.
Hetrick Painting Inc offers the following services: Deck refinishing and interior or exterior painting, home repairs, drywall, specialized finishes, door staining & wallpaper removal.

Contact information

12040 Corianna Ln, Midlothian, VA 23113

http://www.hetrickpainting.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:30 AM - 4:00 PM