Jewel Auto Care LLC

Auto Detailing, Car Washes, Auto Service,

About us

​Jewel Auto Care is a family owned and operated Mobile Detailing Business. We specialize in interior and exterior detailing headlight restorations and engine cleaning. Our mission is to provide our customers with exceptional service and satisfaction similar to or greater than when they first bought their vehicle. We treat each and every customer as though they are our only customer because we believe to grow our business depends on recommendations based on satisfaction. Award winning.

Business highlights

17 years of trusted experience

Services we offer

Auto detailing, washing, waxing, Color Correction ,engine cleaning & headlight restoration.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7399 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
13%
3
5%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 126-150 of 399 reviews

Chuck S.
05/2014
4.0
auto detailing
  + -1 more
I purchased a Big Deal with this provider. He contacted me to tell me that I was out of his service area, and there would be a destination fee. He also said there was an additional charge for cleaning leather seats. In the fine print of the deal, it said that leather seats were included, and there was no mention of a destination fee. When I asked about the leather seats and told him that the deal stated that they were included, he did offer to honor that, however, I did not end up using him.
Description of Work: .
Rating CategoryRating out of 5

Response from Jewel Auto Care LLC
It is unfortunate we were unable to reach a compromise. I am sure had we done the job the additional $25 (to travel over 35 miles to your location) would not have been an issue. The company profile dictates our service radius (20 miles outside of 20110). We are willing however to take the exceptional service outside of our radius but must charge a small fee to do so. All the best to you. Regards, Mark

Wah-Keng W.
05/2014
5.0
auto detailing
  + -1 more
I needed to trade in my honda CRV, called them up, they have no availability, but they are willing to squeeze me in Friday for me, I left my car door open, when I returned My muddy 2007 Honda CRV was sparkling clean and i just paid them over the phone. Very pleased with the result! I got my car sold.
Description of Work: detail Honda CRV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Jewel Auto Care LLC
Thank you for your review. I am happy we were able to assist with the sale of your vehicle. Regards Mark

peter T.
05/2014
5.0
auto detailing
  + -1 more
Mark and Rob came to my house at exactly 9am, per the time that we discussed! It took them about 5 hours to complete the detailing for the inside and wash and wax the outside. I received the full service. I can't begin to say how happy I am with Mark's professionalism and their quality of work. He was kind enough to fit me in at the last minute and I'm so appreciative. My car was full of dog hair (yellow lab) and after this service you would never tell there has ever been a dog in the car. I've never had this done before, and I'm not sure what the quality would be to have someone else come out and do the detailing. But I am really happy with what I paid for and what I got, so I will be contacting them again in the future. My car looks and smells brand news! I plan on making this an annual event to have this done. Highly recommend!
Description of Work: Car detailing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Jewel Auto Care LLC
Thank you for taking the time out to give your feedback on our service. It was a great pleasure working with you and we do hope to continue working with you in the future. Regards, Mark

THOMAS K.
05/2014
5.0
auto detailing
  + -1 more
After a small delay in getting started, everything went fine. Technician did a very nice job and I was pleased with the results.
Description of Work: AngiesList Big Deal: Interior and Exterior Detailing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Response from Jewel Auto Care LLC
Thank you for your review. I am truly sorry for the Tech's late arrival and grateful you did not rate us so much on his punctuality but rather his work. I assure you I have spoken to him and will continue to work on all my tech's punctuality as it is as important to me as doing a great job. Regards, Mark

Breck W.
05/2014
5.0
auto detailing
  + -1 more
When I spoke to them they seemed like a great company. I will using them in the future if I require their service.
Description of Work: I purchased a Big Deal for $250 for mobile auto detailing.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Response from Jewel Auto Care LLC
Thank you. We do look forward to working with you in the future. Regards, Mark

Rebecca M.
05/2014
4.0
auto detailing
  + -1 more
It went well and the end result is very nice. The price was reasonable and I was satisfied with the quality of the work. They worked on the car for quite a while and I think we would use them again.
Description of Work: I purchased the Big Deal, $99 for Mobile Auto Detailing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Jewel Auto Care LLC
Thank you for your review. I was hoping to learn what we did not do to earn an A rating from you. However, I hope should you decide to use us again we will be able to do so. Again thank you, Regards, Mark

Carol S T.
05/2014
5.0
auto detailing
  + -1 more
I am a repeat customer with Jewell Auto Care. They have always detailed my vehicle beyond my expectations. The Tech is very conscientious and displays a desire to please. I highly recommend this company, and will continue to use their services in the future.
Description of Work: Clean/shampoo carpets and mats. Clean and condition leather, door panels and dash. Hand wash and wax vehicle. Clean and dress rims and tires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

Response from Jewel Auto Care LLC
Thank you it is a great pleasure working with you. We do hope to continue bringing you great satisfaction whenever we clean your vehicle. Regards, Mark

Angela H.
05/2014
5.0
auto detailing
  + -1 more
Excellent, hard workers, good manners!
Description of Work: Detailed my Acura mdx

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Jewel Auto Care LLC
Thank you so much for taking timeout to give your feedback on the experience you had with us. Regards, Mark

Kevin M.
05/2014
5.0
auto detailing
  + -1 more
The service was fantastic. Very professional and thorough. I would recommend to anyone.
Description of Work: Cleaned interior and exterior of SUV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Jewel Auto Care LLC
Thank you so much for taking the time out to give your review of our services. Regards, Mark

ANDREW K.
05/2014
5.0
auto detailing
  + -1 more
Great experience. Very courteous and professional. Scheduled initial appointment via email. They said they would email me back three days prior to confirm which they did. They were right on time and did not charge any extra travel fees to my place in Fairfax. Mark spent about 4 hours detailing my friend's car. It was a Mother's day gift. He took a lot of care and attention to detail was great. The care looked fantastic inside and out. He was very personable to deal with. Make sure you have water and electric hookup where you plan to have your car detailed. I will definitely use their services again.
Description of Work: Small car auto detailing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Jewel Auto Care LLC
It was a great pleasure working with you. It is reviews like this that motive us to continue doing what we are doing and to the best of our abilities. again thank you and we do hope to work with you again in the near future. p.s thank you for reminding clients to make sure we have access to water and power. Regards, Mark

Patrick J E.
05/2014
5.0
auto detailing
  + -1 more
After my initial phone call to the number on Angie's List, i received a return call within a couple of hours. We were able to schedule a convenient time for me to be home and have the car detailed. The two owners of the company arrived as scheduled and after asking if I had any special requests for areas to be cleaned, the set up their equipment and went to work. The detailing was complete in about 2 hours and my car looked as good as the day I took delivery from the dealer. I was asked to inspect their work and point out any areas I though needed attention. I found none. My experience was very positive and i will definitely use Jewel again. When I compare the cost of taking my car to a detail shop and leaving it for several hours vs having someone do the work at my house, I think I came out ahead. Pat Evans
Description of Work: Washed, waxed, and detailed the interior and exterior of my 2011 Lincoln MKZ as well as steam cleaned the engine. All the work was done at my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Jewel Auto Care LLC
Thank you for your review. We enjoy working with you and its your satisfaction that drives us. Regards,

Madonna H.
04/2014
5.0
auto detailing
  + -1 more
The owner contacted me via email within hours of my on-line inquiry. He called the following day and we discussed exactly what I wanted done. I am a bit picky about the use of quality products and the skill level of the detailers. After talking, I was convinced that Mark was very proficient and knowledgeable about many available processes and products. Although his schedule was quite busy, Mark made sure our RV was looking its best for an upcoming rally by coming out on a Sunday! This level of service just blew us away! From start to finish, it only took Mark and Rob 2.5 hours. Having done this ourselves, we truly appreciated their efficiency and quality of work. They did exactly what I asked and more, fixing some factory paint problems (no extra charge) and cleaning the inside windshield to perfection when I had only asked for exterior treatment. Of course, they asked permission before performing these tasks. A day after completion, I received a follow-up email thanking me for the business and making sure I was happy with how everything turned out. I am more than pleased and am getting ready to schedule our two cars for complete detailing! In summary, Mark is a hard working, honest gentleman who wants to make sure the customer is absolutely pleased with the final result. I plan to use him twice a year for the RV and for our passenger vehicles. He has won us over with a positive attitude and outstanding skill level. Highly recommended!!
Description of Work: Wash and apply sealant to 24 ft. RV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Jewel Auto Care LLC
Thank you for your review. It is our duty to make sure our clients are extremely satisfied with the job we do. It is comments like these that motivates us and drives us to excellence. We look forward to bringing the same level of satisfaction all our clients. It was a great pleasure working with you. Regards, Mark

RICHARD J.
04/2014
5.0
auto detailing
  + -1 more
It was great. I didn’t have any issues with them.
Description of Work: I bought a Big Deal from them for mobile auto detailing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Jewel Auto Care LLC
Thank you for your review. Regards, Mark

mark P.
04/2014
5.0
auto detailing
  + -1 more
Everything turned out well. Scheduling was easy, the staff was very friendly, and they did a great job with the car.
Description of Work: I purchased a Big Deal for them to detail my car's interior and exterior.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Response from Jewel Auto Care LLC
Thank you for your review. It was a pleasure working with you. We do hope to continue bringing you the exceptional service you desire. Regards, Mark

Cherise D.
04/2014
4.0
auto detailing
  + -1 more
It was okay. Their price was comparable. My advice is that they could be a little faster.
Description of Work: Jewel Auto Care washed my cars.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0


Response from Jewel Auto Care LLC
Thank you for taking the time out to give us your feedback. We are sorry to see you go. We do hope you will reconsider using us again in the future. We have taken your advise under consideration and will continue striving to drive our job duration down without compromising the quality that has become our standard. Regards, Mark

Miatta M.
04/2014
5.0
auto detailing
  + -1 more
The provider came to my house to detail my car. I wasn't home for the service but they were still able to complete the service with no issues. My car looks great and they were able to detail very soon after I bought the Angie's Deal. The provider was very responsive and available. I will definitely recommend this company to others.
Description of Work: Detail my car

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Jewel Auto Care LLC
Thank you for your review. Serving you was our pleasure we do look forward to working with you again in the future. We do appreciate any referrals you may send our way. Regards,

Barbara T.
03/2014
4.0
auto detailing
  + -1 more
It was OK. I thought the job they did was adequate.
Description of Work: detailed 2 cars in my driveway.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Jewel Auto Care LLC
Thank you for your review. We are sorry we were not able to earn a better grade and was hoping you would elaborate on where we lost points. We strive for excellence and would welcome another opportunity to bring your satisfaction up to the standard we are known to deliver. Regards,

Peggy V.
03/2014
5.0
auto detailing
  + -1 more
They did an excellent job; arrived when promised and were very professional.
Description of Work: They thoroughly cleaned and detailed my Lexus in the driveway at my house in Fairfax, Va.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Jewel Auto Care LLC
Thank you for your review. Serving you was our pleasure we do look forward to working with you again in the future. Regards,

Frank P.
03/2014
5.0
auto detailing
  + -1 more
I was very pleased with what they did.
Description of Work: I used the auto detailing service of Jewel Auto Care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Jewel Auto Care LLC
Thank you for your review. It was a pleasure working with you, we do look forward to working with you again. Regards, Mark

Elizabeth H.
03/2014
5.0
auto detailing
  + -1 more
Absolutely outstanding service. The tech was on time, extremely professional and did an incredible job. He came to my home and spent 4 hours detailing my five-year-old car, which now looks brand new. My only comment is that the company charges a "distance fee" and that information was not available on the Angie's List deal page, so I bought the deal before I knew all the terms of the deal. I feel like Angie's List is more to blame for that problem. Jewel Auto Care was so responsive to me in every step of the process that the distance fee became a non-issue.
Description of Work: Auto detailing -- interior and exterior

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Jewel Auto Care LLC
Thank you for your review. I have asked that the distance charge be placed in the fine print. It was an absolute pleasure working and speaking with you. I hope to continue working with you in the future. regards,

Matthew B.
02/2014
5.0
auto detailing
  + -1 more
Excellent service and attention to detail.
Description of Work: I wanted my car detailed so I could get top dollar at trade in, which I was able to do. Definately worth the cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Jewel Auto Care LLC
Thank you for your review. Happy to have helped with the presentation for sale of your vehicle.Hope we have won your loyalty. Hope to work with you again soon. Regards,

ROBERT D.
02/2014
5.0
auto detailing
  + -1 more
She was very pleased with the service and said they did an amazing job including cleaning the interior, and the detailer was pleasant and professional. The detailed vehicle is the primary car used for the day-to-day transportation of a 6 year old and friends, so there was plenty of interior cleaning to be performed. The only thing that would make me hesitant to use this service again is that our daughter-in-law lives a mile and half beyond the free travel service area and I was charged an extra $20 (surcharge for travel) which I feel was excessive for the small additional mileage.
Description of Work: As a Christmas present, I gave our daughter-in-law a gift certificate for detailing her car.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Jewel Auto Care LLC
Thank you for your review. We have on our site to charge distances over 15 miles but we have been extending up to 20 miles free to our customers. We would like to offer free destination for everyone but due to the low cost (comparable to other detail service providers) of our detailing we have to offset our transport cost in some way. We do not wish to loose any of our customers, so, for repeat customer we are open to offer a waiver of the destination charge. Regards,

Mark A.
02/2014
5.0
auto detailing
  + -1 more
Very good service and worker spent several hours on car. Very satisfied, good communication, on time and courteous, recommend.
Description of Work: Jewel did an excellent job detailing my car which had not had its interior cleaned in many years. I paid $35 extra for leather cleaning and they did an excellent job of cleaning the seats and interior. Outside was also well detailed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Jewel Auto Care LLC
We do appreciate your feedback, thank you. We hope we have earned your loyalty and hope to work with you again in the future. Regards,

Robert M.
02/2014
5.0
auto detailing
  + -1 more
They did a good job, they were convenient, and I was pleased with the service.
Description of Work: I purchased a Big Deal for a mobile auto detailing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Jewel Auto Care LLC
Thank you for your review. We hope to work with you again soon. Regards,

Sheila J.
02/2014
5.0
auto detailing
  + -1 more
They cleared my cloudy headlights.
Description of Work: Headlight service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Jewel Auto Care LLC
Thank you for your review. We hope to be your first choice for all your vehicle cleaning needs. Regards,

Contact information

., Manassas, VA 20110

https://www.jewelautocare.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Detailing,
Car Washes,
Auto Service,
Electrical

FAQ

Jewel Auto Care LLC is currently rated 4.7 overall out of 5.
Jewel Auto Care LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Jewel Auto Care LLC offers free project estimates.
No, Jewel Auto Care LLC does not offer eco-friendly accreditations.
No, Jewel Auto Care LLC does not offer a senior discount.
No, Jewel Auto Care LLC does not offer emergency services.
No, Jewel Auto Care LLC does not offer warranties.
Jewel Auto Care LLC offers the following services: Auto detailing, washing, waxing, Color Correction ,engine cleaning & headlight restoration.

Contact information

., Manassas, VA 20110

https://www.jewelautocare.com