Hew's Carpet Care LLC

Description of Work: Basement wall to wall carpet was cleaned.

Description of Work: This was the best carpet shampoo service I've ever had. He (Hugh) explained his coffee stain removal product and the pet shampoo--coffee stain solution takes several hours to become effective, the pet shampoo takes longer to dry. For the first time, I've ever experienced, the gentleman left a large floor fan overnight to rotate around the floor at 2 hour intervals to dry the area. He picked up the fan the next day. This was the basement level floor, and the Big Deal covered the floor and stairway. I've had this carpet shampooed twice in the last 18 months, and neither one offered coffee stain removal, and I never felt the carpet was really clean. This time, the carpet has a new sheen. I highly recommend Hew's Carpet Care.

Description of Work: Hew's steam- cleaned wall-to-wall carpeting in our attic plus the steps and then cleaned a separate 6x9 rug. .

Description of Work: Cleaned carpet in the basement, including an additional room. Also took care of the steps.

Description of Work: Cleaned four upststairs bedrooms, hallway and stairs.

Description of Work: Cleaning of carpet throughout basement and basement stairs. The carpet is a dark color, so it didn't appeared that there were many stains (although there were a few gummy stains on the stairs, which came out through cleaning). But there was also a dog odor in the basement carpet that I was hoping the cleaning would remove (it did!).

Description of Work: I had purchased the deal from for $99. I called Hew and left message. He called back within a few hours and we were able to have an appointment schedule a week later to meet my availability.He is a one man crew. A very nice, polite, and professional person. He gave me a call when he was 15 minutes away. He arrived during the time windows provided (10am-12pm) He did a VERY GREAT job cleaning two sets of stairs in my townhouse, the hall way upstair, my master bedroom and walking closet, and my extra bedroom. I have stains everywhere from my 80lb dog and my son.

Description of Work: I called him to clean the carpets in five rooms in my home.

Description of Work: I used the Angie's list coupon to clean a *very* stained basement in our new house. The previous owners must have had a pet because the carpet was extremely soiled. In addition, we used the company to clean our stair carpet.

Description of Work: Carpet Cleaning

Description of Work: Carpet cleaning and stain removal

Description of Work: They were hired to come out and stretch the carpet that another firm had already laid.

Description of Work: We purchased Hew's $99 special in September 2011 to clean our rec room carpet, shortly after part of our finished basement flooded from historic, torrential rains in our area (we hired other Angie's List vendors to extract all water, treat our soaked carpet and remove padding, as well as carpenters and painters to replace drywall and baseboard). We decided to have Hew's come in to clean our carpet after all other work was done by the water mitigation and painting/carpentry companies. The owner, Hugh Lobban, arrived a day early for our appointment, which surprised me. After checking his schedule, he apologized for the oversight and offered to come back the next day for our regularly scheduled appointment, but since both my husband and I were home that day, and Hugh drove all the way in from Lorton, we decided to have him do the cleaning that very day. We moved furniture out of the way ourselves and vacuumed the areas that were to be cleaned. Before Hugh started, we reviewed all the previous water-related work that had been done in our rec room and the carpeted areas that needed cleaning. We also asked him to test-clean an area in our upstairs hallway along our baseboards that was very soiled. Hugh got to work immediately in our rec room, pre-treating heavy-traffic areas and cleaning our carpet using biodegradable and environment-friendly products. Although he's not very talkative, he is friendly and efficient. Within 2 hours, our rec room carpet and stairs were clean, and the upstairs hallway stains that we thought were impossible to get out were nearly gone. Plus, he provided 2 heavy-duty fans overnight to dry our carpets as part of the overall $99 cost (that's a service the water mitigation company had charged us extra for in September.) We will definitely use Hew's Carpet Care again, and Hugh did a fantastic job!

Description of Work: I used the services of Hew's Carpet Care LLC for carpet cleaning in September, 2011.

Description of Work: Used Angie's List $99 coupon to have the carpet cleaned in 2 br 2 bath condo. I called him in advance of purchasing the coupon to make sure the size of the unit would be covered. He estimated he would normally charge $120 so I decided to go with the coupon to save a little bit of money. He warned me to make sure the coupon was not expired.

Description of Work: Cleaned my 3 story townhome carpet.

Description of Work: Hew's cleaned the carpet in my basement mother -in-law-suite. I needed it done on short notice and in a narrow timeframe. Hew accomodated me on both counts and did an excellent job. On time, fast, and very professional. I will definately use them again.

Description of Work: We had carpet cleaning and repair. Hew saved our carpet, which was poorly installed and in need of a serious cleaning. He made it look fantastic!

Description of Work: We had just purchased a new home. The basement carpet was ATROCIOUS! We hoped that a good carpet cleaning would revive it --so we would not have to pay to replace with new carpet. We also had filthy air ducts. Hew was perfect! He was punctual--actually...he was early. I have two little ones under the age of 3, and it was a little difficult keeping them under control while showing him around the house. He came prepared. After taking a look around he told me it would be about 2.5 hours, and that he would call me about 30 minutes before he was done. He was very kind and interacted with the kids a little! They loved all his gadgets. When I returned - it was like walking into a completely different house. The air ducts were SPOTLESS - I would swear that they were shiny. And the carpet downstairs looked like we had replaced it with new carpet. Hew did a GREAT job! **as a side note--he wasn't overly friendly over the phone. I was concerned that this was a reflection of his demeanor and service. Not so! He was extremely friendly in person and I felt at ease leaving him in my home.

Description of Work: Mr Hewes cleaned a very dirty carpet - living room, dining room, hallway and 12 steps. He was a pleasure to have in our home . He spent a lot of time cleaning this poor old carpet and even left a fan to help dry it out. I'd definitely call him again.

Description of Work: They steam cleaned my basement carpet.

Description of Work: I purchased a coupon for $99 for $200 of carpet cleaning. Being new at this and having a lot of things going on - daughter moving out to live off campus at college and son going into military, I did not realize the coupon expired on 10/10/11. I called the company to determine if I could schedule the carpet cleaning but he refused to honor the coupon. Mr. Hew instructed me to contact Angie's List for a refund and then to re-purchase the same deal again. Even though this did not make sense to me, proceeded as he instructed so I can obtain the service I paid for. I called Angie's List but was instructed that this was not possible since the company was already paid for the service and Angie's List no longer has the money to refund. The representative from Angie's List stated I must get my refund from the company and instructed me to call him back. When I returned the call to Mr. Hew he refused to answer my call so I called from a different number. Upon answering the phone, I told Mr. Hew what I found out from Angie's List and asked him to either refund my money or to come and shampoo my carpet. He refused stating he does not honor expired coupons. I asked why it is a big deal to clean my house before or after 10/10/11. Note this is not what he stated when I first contacted him. I refuse to give this company another $99.

Description of Work: Hugh arrived right on time and cleaned several upholstered pieces and the box valances and panels in our kitchen and family room. He was also able to clean the kitchen chair seats and the area rugs in the room--services we thought to add that morning.

Description of Work: Whole house carpet cleaning and duct cleaning. Carpets were in the most horrible shape since it was a foreclosure house and ducts were almost clogged.

Description of Work: Cleaned our basement carpet and stairs