Hew's Carpet Care LLC

Carpet Cleaning, Carpet Sales and Installation, Oriental Rug Cleaning,

About us

We have been in businees for 30 years with a lot of happy customers I started out in New york city in 1979 working for a oriental rug restoration company and became general manager, started my own down here in 1985.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.71,115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 751-775 of 1115 reviews

Angelica H.
07/2012
5.0
carpet cleaners
  + -1 more
We purchased the coupon on Angie's List, called, and set a date. Hugh was able to schedule us for the time we requested. On the appointed day, he arrived exactly on time, cleaned all the carpets, and set up the big drying fans he brought. Throughout our interactions, Hugh was professional and friendly. We had renters moving into the townhouse later the same day, so I was especially pleased with how Hugh arrived so early in his arrival window, performed all the work quickly, and cleaned up within about an hour and a half. The carpets started out with only a few minor stains and regular wear, but after the cleaning were all well cleaned, with no remaining marks. Hugh called the next day to pick up the fans and picked them up without a problem. We'd definitely use his company again for carpets or any of the other service he provides.
Description of Work: Cleaned carpets of three bedroom townhouse (carpeted upper level, basement, and two stair cases).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thank you

Walter P.
06/2012
5.0
carpet cleaners
  + -1 more
He arrived on time, removed his shoes despite the fact that he was there to clean carpet, made sure he understood the work to be done, wotked h****** stains, and then added a finishing tough of a fan.
Description of Work: This was a carpet cleaning assignment. He did a great job. In this job, he had a few areas to do and gave attention to each. He worked hard to remove stains and left fans for the more moist carpet areas. We used his "sliders" to move furniture and I was so impressed, I went out and bought some. This is how the work should be done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Hew's Carpet Care LLC
Thank you

Sandra C.
06/2012
5.0
carpet cleaners
  + -1 more
I bought the $99 carpet cleaning special. Hew cleaned for over three hours, getting numerous stains out. (including stairs) Overall, I was extremely pleased with the work done, and even more so when he left four large fans overnight to ensure proper drying of my carpet. No question, I will definitely use their services again and I am a hard one to please.
Description of Work: Carpets cleaned in areas including family room, stairs, hallway and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thank you

Wayne W.
06/2012
5.0
carpet cleaners
  + -1 more
He showed up, looked at what I needed and promptly go started. He did a wonderful job, left me some fans that dried the carpet when promised. The next day when he came back to get the fans I showed him the one of two spots that didn't come out and he addressed it immediatly wanting to make certain I was happy with his service. I actually think If I'd showed him the other spot he would have either dropped what he was doing or scheduled himself to come back and use the dry method on the big spot behind the chair. Certainly for $99.00, expecting him to come back, unload his stuff and spend more of his time to use the buffer machine on carpet I may not keep would be rediculous so I didn't bother asking. Hew know's his stuff about carpet cleaning, I will hire hime again if needed and I think you should too!!!
Description of Work: Carpet cleaning of living room, family room and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thank you

Gloria V.
06/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
He arrived right on time was courteous, friendly and made the carpet look new. there were stains in that carpet that I thought would be permanent. but everything is gone and the room looks new. thank you.
Description of Work: our basement stairs and carpet were dirty, dirty from some construction and general use. we even considered replacing the carpet. I purchased a big deal for carpet cleaning and they cleaned my sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Hew's Carpet Care LLC
Thank you

Kristin B.
06/2012
5.0
carpet cleaners
  + -1 more
I called Hew's Carpet since they were recommended on Angie's List and they were great. They showed up early (!!), went thru the house with me and gave me a more detailed price. I added some stairs cleaning since the price was so good. The work was done quickly and professionally. I will be using them again
Description of Work: I had indoor/outdoor carpet in the basement which gets a lot of use. I also had some stairs leading to the basement which needed work. That was easy. The hard part was thick Karastan carpet upstairs in my kids' bedrooms which had not been cleaned in years. Hews did a great job on both the basement carpet and the upstairs carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from Hew's Carpet Care LLC
Thank you

Adam C.
06/2012
4.0
carpet cleaners
  + -1 more
Had an Angie's list discount to use, but when he arrived he stated that the carpets needed additional work. We had just moved in and the carpets looked fine we just wanted them cleaned so we could walk barefoot and not be concerned when children are on the carpet. The price ended up being about twice what we anticipated and the carpets don't look any better but we do feel they are cleaner.
Description of Work: whole house carpet cleaning prior to moving in

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$409

Response from Hew's Carpet Care LLC
First of all the appointment was friday i was there for 45 minutes and he could not show up because of traffic. The price is $180 lightly and lots of stains $340 the price he paid I got there a 6am saturday new day because he was moving in the same day. There was boby oils from lotion from carpeted bathroom to master bedroom, down the hallway, down the steps.i finished about 9-9.30 am left 7 fans to dry the carpet quickly. i came back the next day to pick-up the fans(blowers) and i asked how was the job and he said it was good, i would have done anything to make him happy, i am supprised.

KENNETH K.
06/2012
5.0
carpet cleaners
  + -1 more
Don't pass these guys up! It's owner run and operated, and there is a lot of personal, professional attention. A Plus! I would use them again because they have saved me thousands of dollars.
Description of Work: I have used Hew's Carpet Care. The last time I used them was last April. I had a $99 coupon, and they cleaned the carpets in my entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thank you

Lewis G.
06/2012
5.0
carpet cleaners
  + -1 more
Everything went very well. We bought a coupon from Angie's List the day that we scheduled the service over the phone. Hugh arrived on time on the scheduled date, and did all the work. He was efficient and thorough. And personally, he was very nice. He did a great job. He managed to remove 2-3 ugly stains. And all the carpets looked much fresher when he left. We paid with the coupon. To dry the carpets once they were clean, Hugh set up 2 large fans before he left, and called us a day later to pick them up. We will call him again the next time our carpets are cleaned.
Description of Work: Hugh cleaned the wall-to-wall carpets in one room and two hallways in our town house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thank you

Kim H.
06/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Hew's Carpet Care did an excellent job. I easily scheduled for the date and time I wanted, he arrived precisely on time and gave me a quote before beginning the work. I thought the price was a little high, but he did such an excellent job that I will definitely hire him again, even without the $99 discount. He paid attention to detail and was very pleasant and professional. He left the 4 industrial fans overnight and arranged to pick them up the next day without disrupting my schedule. He also called the next day to make sure that I was happy with his work. I had been concerned about how the Oriental rugs would turn out because it was the first time I'd had either of them cleaned, but they turned out beautifully as did the carpets.
Description of Work: I bought a $99 coupon for a certain amount of square footage, the main rec area of my basment, but added additional areas to be cleaned -- a set of stairs and 2 Oriental rugs. Hew's moved some furniture that I had not yet moved, treated spots, cleaned all carpets and deodorized one Oriental rug that my dog has had numerous accidents on. He set up 4 industrial fans to speed drying time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from Hew's Carpet Care LLC
Thank you

Robert M.
05/2012
5.0
carpet cleaners
  + -1 more
The operator spent more time than previous companies have cleaning our carpets. He clearly cared about the quality of his work and did an amazing job. Not only was the job done well, but he left several industrial fans to dry the carpet. We were very pleased and will be calling Hew for all of our carpet cleaning in the future.
Description of Work: We had Hews pre-treat and clean our family room, stairs and upstairs hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Hew's Carpet Care LLC
Thank you

gerardo A.
05/2012
5.0
carpet cleaners
  + -1 more
Mr Hew came over to clean the carpet atmy new place. He showed up ontime as promised. He left the carpet almost like brand new. He was very professional , he did a great job. I will call Hew Carpet the next time I need my carpet cleaned. I even hired him for a second location where he did great job too.
Description of Work: Clean carpet at new place

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thank you

Veronica B.
05/2012
5.0
carpet cleaners
  + -1 more
EXCELLENT...my carpets went from beige back to their original gorgeous french vanilla color. I was very pleased with his professionalism from my initial telephone call to secure the appointment - all the way through the cleaning process - to his timely departure from my home. It took about 1.5 hours to complete the cleanings. There were no marks on my baseboards or walls, the process was smooth and flawless. I will be using this company for all of my carpet cleaning needs in the future.
Description of Work: Carpet Cleaning: Large Family Room, steps, hallway and office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thank you

Allison J.
05/2012
5.0
carpet cleaners
  + -1 more
I purchased a Angie's List Deal for this company after reading all the good reviews. The deal included carpet cleaning (steam cleaning) of up to 750 square feet for $99. I called the company before purcahsing the Deal and they were very responsive to my questions. They were able to set up an appointment within a week and arrived within the schedled window. The gentleman who cleaned the carpets was very nice and courteous. He worked diligently the entire time and was very detailed with the spots and edges of the carpet. I would hire the company again.
Description of Work: I had our basement carpets cleaned, which included a bedroom and recreational area, totalling about 630 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thank you

Wilma H.
05/2012
5.0
carpet cleaners
  + -1 more
He called because he was running late. They did an excellent job, and I had him do an extra hallway also. It all looked 100% better. He was very professional and wanted to make sure I was happy with the job before he left.
Description of Work: They cleaned my carpeting for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Hew's Carpet Care LLC
Thank you

Monica T.
05/2012
5.0
carpet cleaners
  + -1 more
took his time, was thorough, deep cleaned and the dirty carpet looks brand new!It's the best 99 I have ever spent! Thank you Mr. Hew's Carpet!!!Monica
Description of Work: Deep clean, carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Shannon C.
04/2012
5.0
carpet cleaners
  + -1 more
I loved these guys at first. Very professional. Hew called me back right away, and they were able to come out last minute! I chose them due to their rating, and I used the Big Deal. They arrived early, which was great, and took their time cleaning the carpet! They were at the house for over two hours, and when they left the carpet looked great! They even cleaned the couch, which I wasn't expecting!! The only problem is that all the spots came right back up as it was drying. After posting a "C" rating on Angie's list, I received an email asking me to let them come back and fix it. Hew personally came back within a few hours and got the spots up. It looks great now!!
Description of Work: Carpet cleaning of 7 rooms, 2 hallways and a set of stairs

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$290

Response from Hew's Carpet Care LLC
Hi Member, I saw your report in angieslist and I am not happy because you are not happy. Sometime the stains doesn’t go away on the first and we do come back and dry a dry clean. Please let us come back and get the stains out today. Cheers Hugh Lobban 703.217.4150

Steve S.
04/2012
5.0
carpet cleaners
  + -1 more
Hew did a superb job on the carpets. We asked him to try to clean more along the edges of the carpeting which he did very well. It's time to do this again and we'll be calling Hew to do this work.
Description of Work: Carpet cleaning on 2nd floor to include stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Marc O.
04/2012
5.0
carpet cleaners
  + -1 more
Given the condition of our rugs, we think Hew's did quite well. Greatly appreciated a return visit to further clean the runner on the stairs that had leached brown stain on the first pass. Our rugs have had hard staining from our old pets but Hew's made them livable again. Smell greatly reduced. Very happy with effort and professionalism.
Description of Work: Clean 750 sq. ft. of rugs. We asked for three rooms where our old dogs had stained the rugs plus heavily used stairway runner now that kids grown.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Andrew W.
04/2012
5.0
carpet cleaners
  + -1 more
I called Hugh about one week before I needed my carpet cleaned and he was easy to schedule for a two-hour start window. He showed up right on time the morning he was scheduled and even called when he was about 5 minutes away. My carpet had a lot of stains and issues and he was very honest and straight forward about what he could and could not do. He only charged for the service he was able to do. He was extremely professional, courteous and hard working. Although I had most of the rooms with minimal furniture, he moved what furniture was left without any assistance. He finished the job in just under 4 hours and left drying fans that he would pick up the next day. He warned me about putting plastic bags under the furniture legs/feet to ensure that there was no chance of staining while the carpet was drying. This was the second time I used Hew's Carpet Cleaning and I fully intend to use him exclusively; both times were great experiences. I HIGHLY recommend this company.
Description of Work: Entire house (3 bedrooms + closets, dining room, hallways, loft, 4 sets of stairs) carpet cleaning, a couple spots of stain treatment. I used the $99 for $200 of service coupon from Angie's list. Total price was $340 before the coupon. $239 ($140 + $99) after the coupon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Hew's Carpet Care LLC
Thanks

Elisa L.
04/2012
4.0
carpet cleaners
  + -1 more
I used an Angie's List big deal coupon for this project and they are great. I will use them again in the future.
Description of Work: I used Hew's Carpet Care for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

KENNETH K.
04/2012
5.0
carpet cleaners
  + -1 more
The work to remove the soot buildup in the carpet cracks proved to be stubborn and resistant to the normal efforts used in the open areas. Mr. Hobbans worked on the difficult stains using a lot of elbow grease and successfully cleaned them to meet our expectations.
Description of Work: I had purchased the deal from Angie's for carpet cleaning in our home. We had purchased the home 7 years ago and some of the high traffic areas were showing the results. Additionally, the edges of the carpet next to the vertical surfaces were showing a dark gray line attributed to build up of dust and soot from the central gas heating. We were especially interested in having these dark gray areas cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Hew's Carpet Care LLC
thank you

Colleen K.
04/2012
5.0
carpet cleaners
  + -1 more
Hew's Carpet Care was easy to schedule and punctual. His price with the Angie's List coupon was very reasonable. Hugh did a great job cleaning two sets of stairs, a hallway and a couple rooms. He put left big fans to dry the carpet and returned the following day to pick them up. I appreciated that! I will definitely call him when I need carpet cleaning services again.
Description of Work: Hew's Carpet Care cleaned my carpet. Hugh did a great job cleaning two sets of stairs, a hallway and a couple rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Hew's Carpet Care LLC
Thank you

roxane R.
04/2012
5.0
carpet cleaners
  + -1 more
Overall experience was very positive. Hew did a great job on very dirty carpets in our Living Room and Bedroom. Carpets had not been cleaned in years. Hew pre-treated the heavily soiled areas and steam cleaned the entire area. Result was astonishing and exceeded my expectations! Hew was also very patient with my elderly father who suffers from Alzheimers and became very defensive with the presence of another person in the house. I will definitely call on Hew in the future.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
thank you

Nancy T.
04/2012
1.0
carpet cleaners
  + -1 more
TOTAL CROOK!!! I just called Hew's Carpet Care to inquire about the offer on Angie's List Big Deal. They advertise $99 for $200 worth of carpet cleaning services, so I wanted to get an estimate of how much it would cost to clean the carpets in my home. The Big Deal offer has coupons/pricing attached to the deal which states that 750 sq. ft. would cost $109.99. However, the man I spoke with told me that 750 sq. ft. costs $200! What a crook!!! Then he tried to tell me that the Angie's List deal is only for heavily stained carpets. Nowhere on the Big Deal does it say this. Clearly, this man is not honoring his Angie's List offer and is either lying or doing a 'bait and switch.' Whichever it is, in my book he's an unprofessional crook! I certainly would never use his services. My next call is to Angie's List to recommend that they remove his deal since he refuses to honor it as stated on the website!
Description of Work: No services were performed because the company refuses to honor the Big Deal advertised on Angie's List. See below . . .

Rating CategoryRating out of 5
professionalism
1.0


Response from Hew's Carpet Care LLC
Our coupon 4-5 areas for $109.99 the carpet needs to be in good condition with a couple light spot if there are heavy stains the bottom left hand corner of our coupon is the additional service section 4-5 areas is an addition $90 total, that is why it is better to purchase the angieslist voucher with is how i explained my service to this person.

Contact information

7964 E Conell Ct Ste E, Lorton, VA 22079

http://www.hewscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Drapery Cleaning,
Water & Smoke Damage

FAQ

Hew's Carpet Care LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Hew's Carpet Care LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Hew's Carpet Care LLC offers free project estimates.
Yes, Hew's Carpet Care LLC offers eco-friendly accreditations.
No, Hew's Carpet Care LLC does not offer a senior discount.
Yes, Hew's Carpet Care LLC offers emergency services.
No, Hew's Carpet Care LLC does not offer warranties.
Hew's Carpet Care LLC offers the following services: Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).

Contact information

7964 E Conell Ct Ste E, Lorton, VA 22079

http://www.hewscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM