Hew's Carpet Care LLC

Carpet Cleaning, Carpet Sales and Installation, Oriental Rug Cleaning,

About us

We have been in businees for 30 years with a lot of happy customers I started out in New york city in 1979 working for a oriental rug restoration company and became general manager, started my own down here in 1985.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.71,115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 676-700 of 1115 reviews

Kristin B.
12/2012
5.0
carpet cleaners
  + -1 more
Prompt and courteous service. I was able to schedule an appointment in the same week I called. They arrived on time and completed the work very quickly. Great price for the amount of work done!
Description of Work: Cleaned carpets in two rooms and on stairs. Stretched carpet in three rooms and on stairs. Used deodorizer for dog smell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Hew's Carpet Care LLC
Thanks

Ann S.
12/2012
4.0
carpet cleaners
  + -1 more
He's a really nice guy, but I wasn't impressed with the work.
Description of Work: Shampooed wall-to-wall carpeting

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$150

Response from Hew's Carpet Care LLC
carpet very dirty tyied me best

Silvia B.
12/2012
5.0
carpet cleaners
  + -1 more
I was preparing my apt for rental. The carpet had numerous stains and I knew that not all of them could be removed. First of all, knowing that i was in a hurry to begin showing my apt, they went out of their way to schedule a convenient and quick appt date and time. The representative called just before arriving and came well within the 2 hour window they originally gave me. He did a much better job on the stains than I expected would be possible. I was imagined that I might receive lax service since I used a coupon however I received excellent service both in terms of customer service & the actual job itself. In addition, at one point I could not find my dog, I thought that he may have slipped out of the yard when the rep was going in & out with his equipment. This would have been entirely my fault because I should have closed him in the house. I didn't realize that my husband had actually taken the dog out for a walk. Regardless, even though it would not have been the rep's fault, he helped me look my dog and I thought that was very nice of him.
Description of Work: Steam-cleaned the carpet in the entire apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Hew's Carpet Care LLC
Thanks

Alisa K.
12/2012
4.0
carpet cleaners
  + -1 more
Hew was on time and professional, although I was really surprised when he showed up and told me he might not be able to even reach our 3rd floor (length of hoses not being long enough, etc). Ultimately, he could, but if distance is an issue, I would expect that he'd ask this question before setting up the appointment. So, as a heads up, tell him where in your house you need cleaned. Cleaning was fine, but I have since realized that if I take some soap and water to some our carpet stains, I actually get them out (not sure why Hew wasn't able to get them out). But at least our carpets did smell cleaner and larger spots were cleaned. It was a fine/ok job.
Description of Work: We had Hew shampoo some carpets for us on our 3rd floor before moving in. About 1000 feet - we had a coupon from A.L. so I can't remember the exact price we paid.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Hew's Carpet Care LLC
The spots came out because i left 7 day treatment to get out premanwnt stains. This is unfair.

Mary Lou H.
12/2012
5.0
carpet cleaners
  + -1 more
Great Service. Service person came in cleaned the carpets, gave us recommendations on what we needed to do in the future to keep the carpets clean and serviceable. Service person was able steam clean our furniture in a speedy fashion and added deodorizer to help with pet smells. Would recommend this company to anyone if asked.
Description of Work: Had whole apartment of carpets cleaned as well as had the future steam cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Hew's Carpet Care LLC
Thanks

Lisa M.
12/2012
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
Hew's was a great company to work with! They were responsive, professional, and punctual, which was hugely important to me. They reviewed the scope of work prior to beginning and told me how long it would take. While they were cleaning the dryer vent, blobs of lint fell on the floor, and they made sure to get all of those cleaned up before leaving. The coupon for carpet cleaning on Angie's List was a great deal, but $150 to clean out a dryer vent (NOT the entire air duct system) in a small condo seemed a bit steep. I'd hire them again, though!
Description of Work: Hew's cleaned a dryer vent and carpet in two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Response from Hew's Carpet Care LLC
Thanks

Anne M.
12/2012
4.0
carpet cleaners
  + -1 more
We purchased a big deal from Angie's List for a carpet cleaning of up to 750 square feet. The company was very responsive, friendly, and helpful. They showed up on time and cleaned the carpet as requested. There was nothing wrong with their service, but I've had better carpet cleanings. In the past, companies have lifted up corners of furniture to make sure to clean around the pieces, but this company just went around everything leaving parts of the carpet untouched. I realize that some furniture can be heavier to lift, and I do not expect them to move everything around, however I've just had better experiences with carpet cleaning.
Description of Work: We purchased a big deal from Angie's List for a carpet cleaning of up to 750 square feet. They cleaned the three carpeted rooms in our house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Response from Hew's Carpet Care LLC
Thanks you

valerie L.
12/2012
5.0
carpet cleaners
  + -1 more
They were very prompt, professional and provided very good services.
Description of Work: Their services were used for a big deal for $99 for $200 of Carpet Cleaning Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Susan S.
12/2012
5.0
carpet cleaners
  + -1 more
They showed up on time, took measurement and started cleaning. They were done within an hour. They did a great job. The carpet looked pretty clean. I would use them again.
Description of Work: Steam cleaned Approximately 800 sq ft of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

WALTER C.
12/2012
5.0
carpet cleaners
  + -1 more
He arrived on time, explained what he was going to do, placed protectiveitems under all items that were to large to move off the carpet. He worked very hard to clean all areas. We did have some stains that were not able to be removed due to something chaining the color on the carpet. But we were satisfied that he had done everything which could be done. I found him to be a very had working man who took pride in what he was doing.
Description of Work: Cleaned all carpet areas in a two story home - six rooms plus stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Hew's Carpet Care LLC
Thanks

Subarna D.
12/2012
5.0
carpet cleaners
  + -1 more
We found the company here on Angies List. We saw that they had excellent reviews. When the Big Deal came available we purchased it. We spoke to owner to schedule and confirm - he was very responsive and clear as to services and timing. He showed up within the window he promised and proceeded to do a very thorough cleaning. I would have paid a lot more than I did for the services he performed based on how great the carpets looked when they were finished. Highly recommend and plan to use them again on a regular basis.
Description of Work: Carpet cleaning and minor spot removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

David M.
12/2012
5.0
carpet cleaners
  + -1 more
Overall Hew's Carpet Cleaning did a great job. The carpet in our bedrooms, hallway and stairway needed cleaning and one bedroom had several spots where the carpet had stretched out of shape. We had to reschedule our first appointment - Hugh and his crew got tied up with a job and traffic late in the day. This didn't present a problem for us. On the rescheduled day Hugh arrived on time and completed his work in about three hours. We are very happy with his work and the price available through Angie's List.
Description of Work: We needed our wall to wall carpet cleaned and the carpet stretched in one bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Hew's Carpet Care LLC
Thanks

Jason M.
12/2012
5.0
carpet cleaners
  + -1 more
Overall, everything went swimmingly. I called several other places first and they quoted me much higher fees, close to $300, for my two bedroom apartment with about 1,000 sqft of carpeted space. I used the Angie's List coupon for this company. I think the coupon offered $100 for $300 worth of service. When I made the appointment over the phone, I was told the total charge may be higher than $100 if I had tough stains to be removed. On the date of my appointment, the guy arrived on time and was very friendly. He cleaned my carpets and did an excellent job. My carpets were in fairly good shape with no major stains before the cleaning but in the end, I got my full security deposit back and I have to say that was partially due to the good work of this company.
Description of Work: I had to have the carpets cleaned because the apartment complex I was moving out of required it upon move out. I hired this company to clean the carpets in my two bedroom apartment. I believe the carpeted space covered about 1,000 sqft. I didn't have any major stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Hew's Carpet Care LLC
Thanks

Anita S.
12/2012
1.0
carpet cleaners
  + -1 more
Professionalism was awful. Details to come soon
Description of Work: Whole house carpet cleaning - I had purchased the Big Deal from him for $99. I was over the sq.feet so I had to pay a bit more

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$129

Response from Hew's Carpet Care LLC
We serviced the member's home on Saturday the 12/8/12 and before we started the job we made an estimate of $230 we asked how are you going to pay and she say she was an Angieslist member so I said you have time go in line and purchase the voucher however when we were finished the job we left fans to dry the carpet quickly and I forgot to ask for the voucher I went back the next day Sunday to pick up the fans the member was not there her daughter was there I walked around to make sure we did a good job every as I always do, thing looked good and I gave her one my cards and asked that she email the receipt number, on Monday I call she said she was at the mall and could not access her code, Tuesday, Wednesday I call no response Thursday I felt we are not going to get paid and text her all day finally getting the code by email come to find out the member is not a member piggy backing on another member's account. Before we got the voucher number on Thursday the member gave us an overall A and has now change to F should we work for free, will someone judge this please I thing this unfair.

Anya K.
12/2012
5.0
carpet cleaners
  + -1 more
Hew came in, he was punctual and professional. I showed him the areas I wanted cleaned. I had a 2000 square foot home with 4 bedrooms a family room, 2 hallways, and a set of stairs. The size of my home covered more than the special, he gave me the extra prices, but Hew was fine with me not wanting to pay for the areas that were extra on top of the special. He just went ahead a cleaned what I asked him to. He cleaned the areas quickly and efficiently and spot treated the areas that I told him about that had stains left by the tenant. His work was very good and at a great price. I would certainly use him again and reccommend him to any Angie's List user.
Description of Work: Cleaned the carpets in my home that I had on the market.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Hew's Carpet Care LLC
Thanks

Debbie J.
12/2012
5.0
carpet cleaners
  + -1 more
Hews did a excellent job. There were many dark stains to include a reddish stain which I was sure would not be removed. He had special cleaning processes to get the carpet looking great. I would recommend Hews anytime!!! Very professional, punctual and polite.
Description of Work: Cleaned a very soiled carpet and removed stains I thought would never come out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Hew's Carpet Care LLC
Thanks

Lisa W.
12/2012
5.0
carpet cleaners
  + -1 more
We bought the voucher for $99 for carpet cleaning and were very pleased with the service provided. Mr. Hew showed up on time and a did a nice job on our carpets. He was very knowledgeable about our carpet type and even explained how we should care for our carpets going forward. We would use them again.
Description of Work: Carpet Cleaning for approx 720 square feet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thank you

TINA V.
12/2012
5.0
carpet cleaners
  + -1 more
It went very well. I had a question about the service and they returned the next day and spot cleaned a few more areas for no extra charge. The crew was very polite and professional and we couldn't be more pleased.
Description of Work: Clean carpets in the family room and stretch carpet to eliminate bunching.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Hew's Carpet Care LLC
Thank you

Thomas C.
12/2012
5.0
carpet cleaners
  + -1 more
Tech arrived in time, did a good job. The man who set up the appointment was a little rude.
Description of Work: Tech cleaned carpeting in two story residence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Hew's Carpet Care LLC
Thank you for your good review but never rude (unfair)

Charles S.
12/2012
5.0
carpet cleaners
  + -1 more
It was fantastic. He came was polite moved everything around himself and clean the floors. No issues, quick and painless.
Description of Work: Friendly and excellent service. I really thought my carpet had no chance. He was able to revitalize and now looks like new again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Response from Hew's Carpet Care LLC
Thank you

Jeri W.
12/2012
5.0
carpet cleaners
  + -1 more
Mr. Hew and associate arrived as scheduled, were very polite, and started to work right away. The carpet was originally installed 25 years ago incorrectly (Not by Mr. Hew.) Mr. Hew properly trimmed, installed a new tack strip, and reseated the carpet, doing the additional work professionally and without any increase in the estimate. The carpet was then cleaned extremely well with a professional machine. They were done in about 3 hours, cleaned up, and departed, leaving a professional dryer running and picked it up the next day. Excellent job and value.
Description of Work: One room carpet stretching and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Response from Hew's Carpet Care LLC
Thanks

Tina T.
12/2012
4.0
carpet cleaners
  + -1 more
I bought the Angie's Big List Deal for carpet cleaning ($99 for $200 of carpet cleaning services) from Hew's Carpet Care LLC in June 2011, and used it in October 2011. The carpet cleaning technician arrived as scheduled and performed the requested service for our basement carpet and carpeted stairs. He advised us before performing the work that there were some stains in the carpet that might not come out. In the end, the carpet looked really good and clean, although some of the stains reappeared after it dried. The work was very satisfactory.
Description of Work: Hew's Carpet Care cleaned our basement carpet and carpeted stairs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Steven H.
12/2012
5.0
carpet cleaners
  + -1 more
I purchased $99 Angie's list special for carpet cleaning of up to 750 sq ft. Unit cleaned was rent condo with several stains on carpet. Job was done quickly (same day) and carpet looked great... all stains gone! Hugh (owner?) was a little gruff on the phone but overall it was a good experience and great deal.
Description of Work: Carpet cleaning in rental condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

florence T.
11/2012
5.0
carpet cleaners
  + -1 more
Great job overall. Mr Hew was very prompt. He came and performed the service himself. The carpets were very clean after he left. He did not move anything off the floor. If you need certain spots cleaned, ask him. he was very professional and I am sure he would oblige you. I will use him again if need my carpet cleaned.
Description of Work: I bought a special from Mr Hew - a whole house cleaning for a fixed price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thank you

Christopher R.
11/2012
5.0
carpet cleaners
  + -1 more
I purchased the $99 Angie's Big Deal service. I was very pleased with the service -- he showed up on time and was very thorough. He removed the tough stains on my stairs and ended up cleaning the carpets throughout the house. Would definitely use him again.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
thank you

Contact information

7964 E Conell Ct Ste E, Lorton, VA 22079

http://www.hewscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Drapery Cleaning,
Water & Smoke Damage

FAQ

Hew's Carpet Care LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Hew's Carpet Care LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Hew's Carpet Care LLC offers free project estimates.
Yes, Hew's Carpet Care LLC offers eco-friendly accreditations.
No, Hew's Carpet Care LLC does not offer a senior discount.
Yes, Hew's Carpet Care LLC offers emergency services.
No, Hew's Carpet Care LLC does not offer warranties.
Hew's Carpet Care LLC offers the following services: Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).

Contact information

7964 E Conell Ct Ste E, Lorton, VA 22079

http://www.hewscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM