We have been in businees for 30 years with a lot of happy customers I started out in New york city in 1979 working for a oriental rug restoration company and became general manager, started my own down here in 1985.
Business highlights
40 years of trusted experience
Emergency Services Offered
Services we offer
Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).
Punctual, professional, and did a great job. I would hire him again!
Description of Work: Steam cleaned carpet all house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Hew's Carpet Care LLC
Thanks
CHANDA C.
07/2013
4.0
carpet cleaners
+ -1 more
That was a good experience as well. They were prompt. Maybe it was because the carpet was so dirty. They were able to get out a lot of stains that I did not think would be able to get cleaned up or taken care of. I would use them again.
Description of Work: Hew's Carpet Care cleaned some carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Response from Hew's Carpet Care LLC
Deserve an A took 4 hours to clean a couple rooms.
Thomas D.
07/2013
1.0
carpet cleaners, floor cleaning
+ 0 more
Provided initial quote via email and came to our house and doubled the price even though the carpet is 1 year old and still great.
Description of Work: Gave quote and then came out to provide survey.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$700
Response from Hew's Carpet Care LLC
I was not satisfy with the description of the job so I ask to see the carpets and furniture very expensive needed cleaning, the furniture was expensive and did not quote 700 I quoted $570 and if the purchased the angieslist voucher for $200 worth of carpet cleaning for $99 they would have saved $100 would have sent bottom-line $470. I say UNFAIR
Ernest J.
07/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
Excellent and hard working service. Very accomodating and helpful in moving furniture. Also very good at solving problems sith tough stains. Provided floor fans to accelerate drying of major areas and returned in the evening too pick up fans.
Description of Work: Cleaning carpets in 2 rooms and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Response from Hew's Carpet Care LLC
Thanks
James B.
07/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
Hugh did an awesome job! He was prompt, did what he said he would do and went the extra effort to clean spots he missed earlier in the day. Overall the service was amazing!
Description of Work: Cleaned all carpeted areas of our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from Hew's Carpet Care LLC
Thanks
Brad B.
07/2013
5.0
carpet cleaners
+ -1 more
I contacted Hew's after purchasing a coupon through Angie's List ($99 for $200 worth of work), since we were responsible for cleaning the carpet of the townhome we had rented after moving out. We had four floors of carpeting to clean (basement, two floors of living area, plus loft), and many stairs, so the coupon didn't cover all of the work, but it certainly helped. On the day of the work, Hugh and his colleague showed up a little after our appointed time, but got to work quickly and with a cheerful attitude, and were finished within an hour or so. We didn't have the chance to vacuum after moving out, and apparently vacuuming was not included, as there was still some moving debris (twist-ties, etc.) left on the carpet in the basement after the cleaning, which I had to pick up by hand. All in all, though, we were happy with the job, as was our landlord when she came by to collect the keys a couple of hours later, and I would be glad to use their services again.
Description of Work: Carpet cleaning of four-story townhouse, following move-out.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$239
Response from Hew's Carpet Care LLC
Thanks
Adrianne M.
07/2013
5.0
carpet cleaners
+ -1 more
I had a good experience. I was extremely satisfied with the carpet. The price was a really good deal. I was shocked at the price. I would use them again.
Description of Work: Hew's Carpet Care cleaned my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Hew's Carpet Care LLC
Thanks
Elaine M.
07/2013
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
I had previously sent my 4x6 oriental rug to Hews Carpet Care to be repaired and cleaned and was very happy with the result. Therefore, when it came time for my large living room rug to be cleaned, I called Hew's. Hugh came in a timely manner and picked it up. He pointed out a brown spot on the back of the rug, which was a cat urine stain. After I returned from my vacation, I called to let them know. Hugh returned the rug and told me they worked on the stain but couldn't remove it. Fortunately it doesn't show on the top of the rug. As with my 4x6 rug, I am very happy with the thoroughness of their work. I will use them again for my dining room rug when the time comes.
Description of Work: I called Hew's Carpet Care and asked them to pick up my 10x12 rug for cleaning. Hugh came on the date we agreed upon and picked it up. I received a call about a week later to tell me the rug was ready to be delivered. As I was going out of town for approximately 10 days, I asked if he could store the rug until my return. Hugh delivered the rug when I called upon my return.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Hew's Carpet Care LLC
Thanks
Sylvanus B.
07/2013
5.0
carpet cleaners
+ -1 more
Great! Would recommend to friends. Two people, including the owner came to do the cleaning - both were very friendly. When I pointed out some difficult spots, the owner went to his truck and brought back some special claening solution, and got down on his knwws and worked it into the carpet over the spots. There were 7-10 spots over a area of 8 feet, caused by moving an d old washer across the off-white carpet. After a lot of scrubbing followed by the traditional cleaning machine, the whole area looked great. They cleaned all the bedrooms, steps, and hallway. exactly as quoted over the phone.
Description of Work: Cleaned carpets just in time for Christmas. They were able to work with us in scheduling to accommodate arriving guests. Hew took time to pre-treat by hand several spots on the hall carpet. Service was completed very efficiently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Hew's Carpet Care LLC
Thanks
Brenda W.
07/2013
5.0
carpet cleaners
+ -1 more
It went very well. The carpets came out very clean. He was a really nice guy, which I really appreciated. He left behind two large fans to dry the carpet, which I really appreciated. They came out the following week after I made the purchase. It was pretty fast. I paid $20 extra for the steps. I would use them again.
Description of Work: Hew's Carpet Care cleaned my carpets. They cleaned 2 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Response from Hew's Carpet Care LLC
Thanks
Shelley M.
07/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
Hew's was very easy to deal with. I called them, scheduled the appointment and then they showed up on time as promised, did a great job and that was it. I would certainly recommend them again.
Description of Work: Hew's Carpet Cleaning did all of our carpets including the stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Hew's Carpet Care LLC
Thanks
Yvette E.
06/2013
5.0
carpet cleaners
+ -1 more
It was an Angie's List Big Deal that I purchased. It looks like they did a great job. I had to pay an additional $48. The only thing that I was not aware of is that when they come out to clean the carpet, he had to measure the square footage first and since we live in a town home, one whole floor is all carpets and it's so tiny, one bedroom is like a box. The dryers are still here on the carpet, he's going to come back later today to pick them up. This is my first time to use them. They were right on time, they called about 20 minutes before to say that he's on his way. I give them a B on price just because I thought I had such a small area to cover. My other 2 floors are completely wood and they are large areas.
Description of Work: Hew's Carpet Care just came out today and cleaned the carpets on my 2 staircases and 3 bedrooms. It was less than 1,000 square feet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$104.7
Response from Hew's Carpet Care LLC
Thanks
Doreine L.
06/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
I was completely satisfied witht he job performed by Mr. Hugh. He offered advice regarding placing a dehumidifier in the basement.
Description of Work: Mr. Hugh showed up as promised and did an outstanding job cleaning the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Hew's Carpet Care LLC
Thanks
keith K.
06/2013
5.0
carpet cleaners
+ -1 more
Hew's Carpet Care worked out great. They did a great job. They came on time and did a good job.
Description of Work: I purchased an Angie's Big Deal to get cleaned the carpets in my condo. I did not have to pay them more than the price of the Big Deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Hew's Carpet Care LLC
Thanks
David Y.
06/2013
5.0
carpet cleaners
+ -1 more
Hew's owner did a really good job using the carpet cleaning solution that is home made according to him and the major ingredient of the solution is lemon juice. It only took him about 2 hours to finish the job. The only thing is the drying process of basement carpet. It took 3 days. I figure the reason was air circulation in the basement.
Description of Work: Hew's owner cleaned 3 bed rooms and basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Hew's Carpet Care LLC
Thanks
geri F.
06/2013
5.0
carpet cleaners
+ -1 more
I called him to clean carpets for a move out and he even suggested that I buy this Big Deal to save some money. He scheduled us for a Sunday appointment because of our time constraints. It turned out that our landlord is actually handling the work, so I will get a refund on this Deal, but will use this company in our new house as we were so impressed with him!
Description of Work: I bought a Big Deal for $99 for $200 of Carpet Cleaning Services.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Hew's Carpet Care LLC
Thanks
Holly G.
06/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
Mr. Hew called in a timely manner and showed up on time. Did a fabulous job on the carpets
Description of Work: Cleaned Carpets in 3 story townhome. .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$354
Response from Hew's Carpet Care LLC
Thanks
Ruth R.
06/2013
2.0
carpet cleaners
+ -1 more
He was not really friendly, I told him what area I wanted cleaned. He measured the area and then informed me that they wouldn't clean the steps because it was not part of the big deal. The steps are a large portion of the area I wanted cleaned. It was very frustrating that I did not know upfront that they would not clean the steps.
Description of Work: I purchased a big deal for carpet cleaning.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0
$99
Response from Hew's Carpet Care LLC
The customer called for an appointment and as usual I explain the coupon is worth up to 400 sq. ffet steps are not included steps are not included. This job was an 8-10 window arriving appointment which means it is not an exact time appointment we call 30 minutes within that window I call at 8am and said I was on the was and the customer said she was out but she will be back in 10 minutes, I got there at 8.30am and waited until 9.30am when the cutomer finally came she stopped at the next door friend and spoke for about 5 minutes we then proceed in the house to look at the carpet first the living room and she said i do not have a lot of stains only the big brown spot in my mind I am saying this carpet is extremely dirt we then went upstairs same comments the carpets are not dirty in my mind the job would take about 4 hours just 2 bedrooms hallway and a set of steps very dirty. i then calculate and said the coupon will take care of all the carpet but step are not included we already we already explained thsi in the phone then she call me dishonest and i left. i will not do a job when there is a conflict before start. I did not know what to do here , why would i went to drive to Gaithersburg and spent time and $20 or more in gas, this customer doesn't respect my time or the cost to get there, I say UNFAIR
Lois D.
06/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
On Time and left fans which dried the carpet quickly. Very professional.
Description of Work: Cleaned all yhr wall to wall carpets in my house.
Went very well, so pleased with the work. At the end of the service, New left fans to dry the carpeting and came back the next day at a convenient time for me and picked up the fans.
Description of Work: Steam clean two rooms, 12 steps, and stretched carpeting in one bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Response from Hew's Carpet Care LLC
Thanks
Sheryl R.
06/2013
5.0
carpet cleaners
+ -1 more
great job. punctual and professional. i will use his services again and highly recommend him if you are in search of a carpet cleaner.
Description of Work: carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Hew's Carpet Care LLC
Thanks
Aimee M.
06/2013
5.0
carpet cleaners
+ -1 more
I purchased a Big Deal coupon for Hew's Carpet Care. He was prompt and on time. He worked quickly but did a good job.
Description of Work: Hew's Carpet Care cleaned my carpet from wall to wall then I added carpet on 2 sets of stairs. He only charged me $1/step.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hew's Carpet Care LLC
Thanks
Charles D.
06/2013
5.0
carpet installation
+ -1 more
He did outstanding work. He has a very engaging personality and is a hard worker and very thorough.
Description of Work: He stretched our carpets in several rooms and a hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Hew's Carpet Care LLC
Thanks
Aaron L.
06/2013
5.0
carpet cleaners
+ -1 more
I contacted Hew's several days after my son spilled red kool-aid on a rug; Hew's picked up the rug and contacted me in about 2 weeks to advise me on the status of the rug. The Kool-aid stains were somewhat removed, but as I understand, it's much more expensive to remove red dye so I decided against further treatment. The rug looks good and they were pleasant to deal with. They are busy and I think that's a good sign.
Description of Work: Cleaned an oriental rug; attempted to remove red kool-aid stains
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Hew's Carpet Care LLC
Thanks
Ling W.
06/2013
5.0
carpet cleaners
+ -1 more
They did a good job cleaning the carpet. We had to pay extra to get the entire area cleaned which was unexpected and maybe a little annoying. Otherwise, it's a decent job.
Description of Work: They deep cleaned the carpet for my basement
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Drapery Cleaning,
Water & Smoke Damage
FAQ
Hew's Carpet Care LLC is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Hew's Carpet Care LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Hew's Carpet Care LLC offers free project estimates.
Yes, Hew's Carpet Care LLC offers eco-friendly accreditations.
No, Hew's Carpet Care LLC does not offer a senior discount.
Yes, Hew's Carpet Care LLC offers emergency services.
No, Hew's Carpet Care LLC does not offer warranties.
Hew's Carpet Care LLC offers the following services: Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).