Audio Video and Security is the area's leading, full-service provider of audio and video solutions for residential, commercial and government clients. Using a powerful combination of today's highly rated, most advanced technology along with innovative products, we specialize in custom design, sales and installation.
Said is fraudulently marketing himself and a buddy as a professional AV company, when it is clear they have absolutely no idea how to mount a TV.
Said and a buddy spent over five hours reading the TV mount instruction manual, demonstrating a total lack of experience, despite his claims to be an expert registered broker for this mount. It was abundantly clear he was learning on the job, not an actual professional. He used incorrect and bulky trim, instead of cable hiders. And despite being the highest quoted professional, the work was HORRENDOUS. He did not measure or use a level to install the mount above the mantel leaving it crooked and significantly off center (by more than 6 inches). Then he used some cheap, mismatched and bulky wall molding instead of cable hiders plastering them unevenly and crooked across and down the mantel.
The mount was a pull down mount, but he did it incorrectly and told me he had to call the company to learn how to do it.
I hired him over a month ago, and this is still not finished because he keeps canceling appointments to fix it. I was entirely sympathetic when he canceled an hour after he was supposed to arrive because he was not feeling well, but then I realized this was a trend. The next time he was unavailable because of the weather. After that, he had another client. This has gone on and on for a month that is not how you treat a client who has paid you in full. You prioritize completing the job for which you ve been paid.
I have had to chase him every single day to make these appointments as he never once has offered a time to do any part of the work once cashing check. Multiple calls and texts, which constantly go ignored, only for him to blow me off last minute after finally confirming.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Rana L.
01/2024
5.0
Wonderful and highly reliable company. Hired them 6 years ago and hired them again this month to help mount and setup new TV. Trustworthy owner and would absolutely hire again for any home theatre setup. The ownerâ s customer service and responsiveness was amazing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$450
Mehboob R.
11/2023
4.0
Good work. A little expensive.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Roderick R.
11/2023
5.0
Very helpful. Problem turned out to be external, and Verizon fixed that for free. It was the Angi tech who spotted the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dianna T.
12/2021
5.0
My goodness I am so pleased with this service. Mr. Said went over and beyond with his skill level expertise in hanging my flat-screen TV over my fireplace. His customer service cannot be compared. If you are looking for a first rate experience I urge you to call Mr. Said. You will not be dissapointed!â ¤
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kay L.
09/2021
5.0
I was helped quickly and expertly. The technician was very nice and accommodating. I would recommend him highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Surya S.
09/2021
4.0
Shower up and on time and very professional
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Kirk S.
05/2021
4.5
They completed the work, but communication was difficult.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.0
Yes, I recommend this pro
$249
daniel t.
04/2021
5.0
Said B. was on the job promptly and was there late hours to get the job done and fix the problem that was very complex.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patrick B.
01/2021
4.5
Quoted price gave options for installation and made sure antenna was picking up signal before leaving. All I could ask.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Abul A.
12/2020
5.0
Mr syed and mr, sam did great job. He was very professional . we are very satisfied. with our tv wall mount. i will Recommend mr syed and his team
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Roger J.
11/2020
5.0
I hire this contractor to remove an antenna on rooftop. The company contacted me the very same day I began looking and perform the service the next. Great to have fast service!
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$199
Rick J.
11/2020
5.0
great, would use him again
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barbara W.
09/2020
5.0
I am extremely pleased with the prompt service and the excellent installation that was completed by Sam Shafeek. He was extremely proficient and extremely knowledgeable about the installation and professional mounting of my outdoor HDTV antenna. I could not be happier!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
maury b.
09/2020
5.0
They did a great job and I would work with them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mike & Lu R.
08/2020
5.0
Very responsive - even completed the site survey and estimate on a Sunday afternoon. Reasonable rate to mount my tv on outside patio after a little negotiation and work was completed as prescribed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Diane K.
08/2020
5.0
He was very helpful. In addition, he followed up with me several times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
DORSEY W.
08/2020
5.0
Great response and great service 👍
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Rich G.
07/2020
5.0
Excellent job installing new digital antenna and TiVo recorder
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Roberta G.
07/2020
5.0
I am very pleased with the results of replacing my Direct TV with a digital antennae. Sam also installed a Tivo DVR so we could still record shows. Originally there was a minor problem receiving from channels but they came back and corrected it without any additional charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$800
William E.
07/2020
5.0
What a pleasure. Two previous experts either didn't show up or were unable to deal with the problem. The problem was I needed a new antenna. With their assistance I am now able to see channels that were flickering out.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$550
Jason M.
06/2020
4.5
Sied and Sam coordinated a quick visit - diagnosed my problem with my receiver within a couple of minutes and were very knowledgeable. Customer service was top notch and would definitely call on them again.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Jose C.
05/2020
5.0
Working with Audio Video and Security was a great experience. Sied drove to our home to review needed tv wall mount installation work and provided an estimate. We then arranged for the work to be completed later in the week. Specialist Sammy did the work and it s was completed I m timely manner and excellent quality. I would definitely recommend to everyone! Thanks for excellent service! Well done! Jose
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert A.
04/2020
5.0
Fast, professional and fair. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marwan T.
04/2020
5.0
Very friendly ! The work is perfect and they do take their time to make it feel perfect before they leave
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
home theater designer
FAQ
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 12:00 PM - 5:00 PM
Sunday: 12:00 PM - 5:00 PM
Audio Video and Security accepts the following forms of payment: CreditCard
Yes, Audio Video and Security offers free project estimates.
No, Audio Video and Security does not offer eco-friendly accreditations.
No, Audio Video and Security does not offer a senior discount.
Yes, Audio Video and Security offers emergency services.
Yes, Audio Video and Security offers warranties.
Contact information
13800 Copermine Road, Suite 392, Herndon, VA 20171