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Mobile PC Masters

Computer Repair, Computer Training

About us

A Microsoft Certified Professional will come to your home or office and repair any hardware or software problem. No more unplugging everything from your PC and dragging it to the computer store, just to have them tell you to come back and pick it up the next day. Just pick up the phone and call... it is as easy as that!!! Quit Stressing and Learn to Love your PC again!!

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Computer Service and Repair, Networks, Firewalls and Security, Virus detection and removal, Maintenance, Install Operating Systems, Install Computer Parts.

Services we don't offer

Please inquire

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 101-123 of 123 reviews

Michaelene A.
10/2017
5.0
computer repair
  + -1 more
wonderful!!!!!!
Description of Work: fixed computer after scam.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mobile PC Masters
Yes and now your computer is all clean and secure!! And thank you for the referral. Fixed [Member Name Removed] laptop as well!!

Marie L Y.
05/2017
5.0
computer repair
  + -1 more
Great. Timely and at good price.
Description of Work: I needed a tune up for my computer. I have established a proxy link for this provider and it is simple. I text him what the problem is and within a few hours to a day he has peroxided into my computer and fixed the issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Mobile PC Masters
Thank you so much for your review!

Victor G.
03/2016
1.0
computer repair
  + -1 more
unknown
Description of Work: This company sent a message to me and after I responded to their email never followed up whether they will be able to perform the work. Very unprofessional, had me waiting for an answer. See below vendor's message. Hi ,Is it a desktop or laptop? How old is the pc? What city are you located? Thanks, Mobile PC Masters
Rating CategoryRating out of 5

Response from Mobile PC Masters
I'm very sorry about what happened we were e-mailing back and forth getting details on the machine and the problem and you must have fallen through the cracks. I pride myself on giving great customer service, the only thing I can say is i'm sorry and if you are still having issues feel free and give me a call and we can get everything fixed and I could give you a discount. Thank you again.

David M.
03/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Very excellent support. Was having severe issues with hacking and a lot of computer junk that was making computer operations very difficult. Mr. King was able to troubleshoot and fix the problem.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Mobile PC Masters
Hello [Removed Member Name] , I'm very sorry about what happened we were e-mailing back and forth getting details on the machine and the problem and you must have fallen through the cracks. I pride myself on giving great customer service, the only thing I can say is i'm sorry and if you are still having issues feel free and give me a call and we can get everything fixed and I could give you a discount. Thank you again. Gordon King (Owner)

Brian C.
03/2016
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ed D.
02/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Gordon came to my house directly to salvage my laptop which had an issue with the hard drive. He saved all of the information and backed it up. He also consulted me on a new desk top computer/accessories I was purchasing. When the new equipment arrived, he came back to transfer all of the necessary programs/files from my old computer. Everything worked from the get go except one thing. He immediately came back the next day to solve the issue. I have recommended Gordon (he is the owner)in the past to friends/family and will continue to recommend him.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Mobile PC Masters
[Member Name Removed] thank you so much for the review I'm glad we were able to get everything worked out and running smooth for you. I know how important you computer is since you work from home. It's almost time for your clean and optimize. Talk to you soon!! Gordon

ROLAND W.
01/2016
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy B.
01/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: They scan for viruses and bring my computer up to speed each year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Marie L Y.
11/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Gordon cleaned out my computer - he proxy's in and takes time to clean it well to avoid another virus - which killed my older computer. On his first visit he worked from my home for hours trying to get rid of the virus. When I decided to purchase a new PC - he set it up free for me. | |I have a schedule tune up every so often. he is prompt in returning text messages, and or phone calls. I am very Happy with his service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Mobile PC Masters
Thank you!!! I remember your old computer I got it running great but I think it was best to put it to rest :) Now that you are on a 6 month schedule to get your computer cleaned it will last you a very long time!! Gordon

Marie L Y.
11/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Gordon spent hours trying to fix my computer. and when it was decided that all the fixes could do the trick, I bought a new one. Gordon came right over and set it up for me. I have him clean out my computer from time to time so as to not get a raging virus again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Miriam V.
08/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: We were trying to recover data from a fried hard drive. He was only going to charge me if he could recover it. He couldn't and still wasn't going to charge even though he spent a good amount of time, trying different things. I appreciated the offer but paid him anyway since it wasn't his fault the drive was beyond recovery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Richard P.
08/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

James N.
08/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: They tuned up my computer.
Rating CategoryRating out of 5
Yes, I recommend this pro

Connie B.
08/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: He re-did some computers for us.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jim D.
08/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I had a virus in my computer and they were able to install a software to fix the computer remotely.
Rating CategoryRating out of 5
Yes, I recommend this pro

ROLAND W.
03/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ashwani P.
11/2014
4.0
computer repair
  + -1 more
They did a good job
Description of Work: They repair my PC

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Bibiana C.
10/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Gordon was contacted to help clean up my Windows 7 system and get SP1 to load. He also cleaned and maximized my system. A faulty driver was the cause of SP 1 not loading. He also updated. My IE to version 11. So happy to have my computer up and running better than ever!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

stephanie S.
01/2014
5.0
computer repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joe M.
06/2012
5.0
computer repair
  + -1 more
unknown
Description of Work: Great guy, great service, good price. Gordon has fixed our computers (and a few of our relatives ones) a few times. He is responsive and dependable and always takes care or our issues.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Mobile PC Masters
Thank you!! It has been my pleasure to service your computers. And it was great knowing your mom, very kind lady. Talk to you soon!

John C.
06/2012
3.0
computer repair
  + -1 more
The service was fair.
Description of Work: This was for advice for computer repair over the phone.

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0


Arlene K.
10/2011
5.0
computer repair, computer training
  + 0 more
see above
Description of Work: My computer had a virus (Trojan) that took over everything. Mr.King arrived on time. He fixed the problem, cleaned up everything and now the computer's running well and much faster. He also patiently answered a variety of questions I had about computers and gave me recommendations for preventing problems in the future. I will definitely call him again if I have other problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Mobile PC Masters
Thank you so much for your review. I'm glad we could help you, we love to take the time to answer any customers questions and to educate you on how to avoid the problem in the future. Thank you for your continued support to Mobile PC Masters!

KATHARINE W.
06/2009
5.0
computer repair
  + -1 more
The experience was good. The person who came out was very good and very responsive.
Description of Work: They reconfigured my hard drive which was wiped out due to a virus and also reloaded all of the software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

6826 William White Way, Haymarket, VA 20169

http://www.mobilepcmasters.com

Service hours

Sunday:
10:00 AM - 8:00 PM
Monday:
6:00 AM - 6:00 AM
Tuesday:
6:00 AM - 6:00 AM
Wednesday:
6:00 AM - 6:00 AM
Thursday:
6:00 AM - 6:00 AM
Friday:
6:00 AM - 6:00 AM
Saturday:
10:00 AM - 8:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training

FAQ

Mobile PC Masters is currently rated 4.9 overall out of 5.

Sunday: 10:00 AM - 8:00 PM

Monday: 6:00 AM - 6:00 AM

Tuesday: 6:00 AM - 6:00 AM

Wednesday: 6:00 AM - 6:00 AM

Thursday: 6:00 AM - 6:00 AM

Friday: 6:00 AM - 6:00 AM

Saturday: 10:00 AM - 8:00 PM

Mobile PC Masters accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mobile PC Masters offers free project estimates.
No, Mobile PC Masters does not offer eco-friendly accreditations.
No, Mobile PC Masters does not offer a senior discount.
Yes, Mobile PC Masters offers emergency services.
Yes, Mobile PC Masters offers warranties.
Mobile PC Masters offers the following services: Computer Service and Repair, Networks, Firewalls and Security, Virus detection and removal, Maintenance, Install Operating Systems, Install Computer Parts.
Please inquire

Contact information

6826 William White Way, Haymarket, VA 20169

http://www.mobilepcmasters.com

Service hours

Sunday:
10:00 AM - 8:00 PM
Monday:
6:00 AM - 6:00 AM
Tuesday:
6:00 AM - 6:00 AM
Wednesday:
6:00 AM - 6:00 AM
Thursday:
6:00 AM - 6:00 AM
Friday:
6:00 AM - 6:00 AM
Saturday:
10:00 AM - 8:00 PM