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The Carpet Co Inc

Founded 1996 • With Angi since September 2009

4.2

(8) Verified Reviews

Description

Flooring...

Other local Pros in your area

Prospect Hardwood Flooring

5.0

(127) Verified Reviews

Prospect Hardwood Flooring

Prospect Hardwood Flooring specializes in Dustless refinishing and installing hardwood flooring and stairs. Our services include the installation of solid, engineered wood flooring and plank flooring, hardwood floor refinishing, custom stain colors, custom fabrication of stair treads, risers, nosing and reducers. We are a family-owned company with a complete chain of command for the responsibility of quality assurance to which we adhere. We personally oversee a job from start to finish. Customer satisfaction is our top priority.

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Verified Reviews

A few reviews for this pro…

5.0

03/28/2019

Exceptional! Returned my initial call promptly, and Rob came to my house (in the evening) a few days later. He was professional, courteous, and I liked him immediately. He was no "snake-oil" salesman. He took measurements and had brought the samples of the carpets which I had told him I was interested in. It just so happened that one was the exact color I had been looking for. He had an estimate r...

DESCRIPTION OF WORK
Interior carpeting- Living room, dining room, hallway, two sets of stairs

CATEGORY carpet installation

2.0

09/04/2014

unknown

DESCRIPTION OF WORK
We were cost comparing flooring bids for installing hardwood in our family room. Another flooring estimate was for 255 sqft, the Carpet Company estimator measured the square footage at 325 sqft, quite a difference. The quote for labor was $1,000 more than the other estimate, the materials were, of course, higher. The estimator gave the impression that he felt the job was going to be too complicated and just seemed very disinterested in getting the job. He didn't listen to the specifics of what I wanted and the written estimate contained several "upsells". We went with another company.

CATEGORY carpet installation

1.0

08/31/2013

Worst company I have ever dealt with. They were supposed to install blemish free wood floors in my house. What I got was damaged furniture, a cut cable line and the electricity to half my house knocked out. The workers tried to hide the damage from me. The owner, Rob Grike, never finished the job and actually tried to blame me for the mess. He never took ownership of the issues but then sent this ...

DESCRIPTION OF WORK
The Carpet Company was supposed to put down a light colored, blemish free wood floor in my home.

CATEGORY carpet installation

SERVICE PROVIDER RESPONSE

I'm very sorry that [Member name removed] isn't happy with her flooring! After 30 years as a professional in the business and over 16,000 customers (that is not a typo, 16000!) this is only the second negative review I have ever had. In the short time I spent with [Member name removed] it was apparent that she had a similar experience with every contractor she has ever used. Very coincidental. Her...
5.0

12/14/2012

We met Rob for the first time during the inspection of the home we purchased. He visited us three times before we finally decided on the type of flooring, color and areas we wanted to change. He brought sample after sample, provided recommendations and really walked us through the process of choosing the right flooring for our new home. The products came in on a timely basis and they were very coo...

DESCRIPTION OF WORK
The Carpet Co. removed all the old flooring on two floors of an approximately 2,000 square foot home. They installed engineered hardwood throughout the first floor on slab, hardwood on the landings, stairs and upper hallway and carpet in the bedrooms.

CATEGORY carpet installation,flooring contractor

3.0

11/18/2012

Estimator did not share his findings with me but did advise me of requirements of moving of items off of furniture and walls. I measured my rooms and steps and came up with a rough figure of 970 sqft and have a normal amount of furniture in each room. Their estimate came back with 1250 sqft and advised that I had excesive furniture. I felt that they pad their figures for additional profit and will...

DESCRIPTION OF WORK
This company came to my house at the time arranged and performed the measurement of all my rooms.

CATEGORY carpet installation

Services Offered

Flooring Installations

Services Not Offered

Floor cleaning

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Emergency Service
No
Warranties
Ask for details