Jim the Handyman

Everything went just as planned, on time and well done. Although their estimate was in the mid-range of estimates I received, I felt the work of the servicemen was very professional and well done, well worth the few extra bucks. All in all, I was very pleased and would definitely recommend this service. Kudos to Jose, Oscar and Leo who did fine work at our home.

We have used Jim the Handyman several times and the service and quality of work has been excellent. This experience was no exception.

Jim the Handyman's accounting staff contacted me asking for additional payment 11 days after the job was completed and the invoice paid in full. Turns out the handyman had done the addition incorrectly, and it took them nearly two weeks to figure it out. The estimate contained no total figure, instead was a list of line items. There were also problems with getting them to start the job: they sent one estimator. When I emailed back with a single question about the estimate, they insisted on sending out a second estimator, saying the first one was "inexperienced," so I had to take more time off work to start from scratch with a new estimator. After I got his estimate, I emailed the next day saying "I accept; contact me for next steps." After a week of hearing nothing, I contacted them again. They said my email must've gone into their spam filter. The work itself was done well in the 2 days they said it would take. But all the other mistakes -- especially coming back to me for more money long after the job was done and paid for -- should give pause to any potential customer.

Service was excellent from start to finish. David was very responsive to questions regarding my proposal and setting up appointment . Install date was on time. Work was completed by Igor and Milton. The result was a beautiful closet which blended with the rest of my finished basement. The look exceeded my expectations

Everything went extremely well. They will do the smaller projects that other companies won't handle. I had them to the house numerous times to complete all the work. They were very quick on coming out for an estimate and the work was scheduled quickly after I accepted the estimate. They were prompt on arriving for the work and it was done quickly and cleanly. All the work looks good. I have some additional projects coming up and I will call them back for that work too.

The carpenter (Hector) was proficient and professional. He unscrewed all the steps, pulled the rotted stringers, cut new ones from pressure treated lumber to fit, and reassembled everything. It looks like a quality job.

Excellent work. Clean, timely, priced right. They are my go-to handmen :-)

Mario and his assistant did a beautiful job on the repair of the drywall and matching the floor molding to the existing one. You can’t even tell that anything happened to the drywall. Mario even tried to camouflage a small pipe that extends a little beyond the drywall with paint Nd made it hardly noticeable. The only thing I would say is that they needed to get some plastic or cloths to drape over the furniture and maybe seal in the room they were working in from the rest of the house. There was a lot of drywall dust all over the house when they were done. This is only a minor issue and aside from this I was very happy with the work. They even finished faster than originally estimated. Highly recommend Mario for drywall repairs.

The work was meticulous and extremely well done. It required working near and around light fixtures and very tight spaces. The repair work was flawless. And Michael was courteous, professional, and efficient. We highly recommend the company.

They are responsive, timely, thorough, clean and affordable. I highly recommend them!

Professionally completed - solved leak issue

CARLOS was excellent. All the work was done to perfection. Carlos was able to fix a gutter that was leaking by repositioning it. The work was completed in October but waited to write this review to make sure all the work held up through the weather and it has. Would definitely hire Jim the Handy Man again and request for Carlos.

Aaron did a fantastic job. He was able to change light bulbs, put up Christmas decorations and repaired my drywall.He was very efficient, friendly and helpful. I would highly recommend him to anyone and I will use him again.

Estimate > The wooden screen doors on our screened porch needed replacement. I called and requested a quote. The sales rep came out. He was on time, friendly and professional. He took photos, and we discussed options. He recommended that we replace the current doors with higher quality doors, making the project more expensive than I had planned, but with the goal that they would last much longer. I received a detailed estimate by email the next business day. The estimate seemed to be fixed price, and there was no mention of possible overages. About half the cost was the materials (doors, closures) and the other half was labor (install, haul away). Scheduling > A few weeks later I scheduled the work. We went back and forth by email a few times to find a date and time that worked. (A couple times they emailed and by the time I responded the spot was gone, so we had to try again. Understandable, but I'd recommend picking up the phone to reduce back and forth.) We ended up with a 3-5 pm timeframe. Work > The day of the scheduled work, I received a call at about 4 that the workman was running late but would be there soon. I expressed concern that it would be dark out, and it was an outdoor project. I got another call at 4:30 that he wouldn't be able to pick up the materials and get there in time. I worked with the office to schedule another date and time. The rescheduled day of the work, the workmen called to let me know they could come a bit early. (I wasn't home yet, but they were there when I arrived.) They were professional and friendly. We discussed and clarified that knobs for the old doors were damaged and couldn't be used, as detailed in the estimate. They completed their work and cleaned everything up well. When it came time to pay they had added $70 for labor to install the knobs, which wasn't expected, but we paid in full and I planned to call the office the next day since it was late. The completed work looks good. The doors are sturdy and close well. Follow up > I called the next day and spoke with Luke in the office. He confirmed that their estimates are fixed price. He called me back the next day to clarify that the door closers they had brought required more time than expected to install so they added the charge. I asked him to reconsider the cost (either a refund or discount), because it wasn't mentioned in the estimate and the team didn't clarify it with us before they completed the work, or give us the option to let us do it ourselves later. They cashed my check later that week but I still hadn't heard back. I followed up by email and received a response that they would send me a $40 refund check (of the $70 unexpected). I received the refund check in the next week in the mail. To improve the experience, they could have communicated with me better and more proactively to schedule the work initially, and to reschedule the work on the original day; communicated more clearly about potential additional costs, and secured my approval for the additional costs before the work was preformed; and communicated better to follow up on my inquiry, waited to cash my check until they had confirmed their solution, and proactively notified me when they came to a solution. I am satisfied with the quality of the work.

Mike, the handyman, was very professional and friendly. He went about his work and did a great job. We’ve scheduled other maintenance jobs with him.

We had our porch painted, some masonry work as well as fixing some “bird damage” around some windows. All of the staff were very professional, prompt and did a wonderful job on the work! We highly recommend Jim the Handyman (Kelly, Carlos and Mike).

I cannot say enough good things about the team that Jim the Handymen sent. Carlos and Mira were courteous, professional, diligent, and knowledgeable. I was concerned about not getting the prep work done properly on the bay window and portico. Carlos did an excellent job. When there was a problem, Carlos explained it and always had a reasonable solution. I will definitely use your services again.

The handyman removed the pergola efficiently, cleaned up any debris, and hauled away the scrap, as agreed. He was polite, answered my questions, and did a thorough and careful removal.

Job was promptly and skillfully executed within a few days of hire. Honest outfit. Estimate $220 included gutter clean but they determined upon inspection it was not needed and they adjusted my bill down.

He gave me estimates for six items that needed fixing. I picked two for now and left the others to do later, and was not charged extra for doing it a la carte. He showed up on time and did a good job. I will definitely call them again.

Everything was done ahead of schedule and at a reasonable price. It was great that the manager even made time to stop by the house to see how everything was going.

I was a big job in a small house. We had a few problems, but work everything out with both professionalism and curtesy that is very rare in these days. I've been working with this company for..I believe over 20 years and I keep calling them to come back. That should say it all!. They do exceptional work!

Very pleased. Estimator on time and very personable. Repairman did nice work. Price seemed fair.

Went very well. Responsive, on-time, made suggestions, quoted, a good experience. The "handyman", Carlos and his teammate were fantastic. Very pleasant and hard working. Will have Jim the Handyman do work in the future.

excellent ! Michael was responsive, patient and persevering.