With over 70 years in business, our guarantee is: We make it look Like NEW AGAIN!® Known as The Carpet & Rug People®, ACS offers the most thorough green cleaning possible by our certified, friendly, and accommodating technicians - giving your home a breath of fresh air. Not only do we help to remove harmful contaminants from your home's carpet, area rugs, and hard surface flooring, but we also make your carpet and rugs look Like NEW AGAIN!™ We do this by offering cleanings performed by expert technicians, area rug and carpet repairs, and even new flooring sales and installations.
Looks so much better. They just missed a small area in the family room.
Description of Work: Cleaned 2 rooms with carpet and one set of stairs. Also used scotch guard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Ayoub Carpet Service
Dear Member, Thank you so much for taking the time to give us your valued feedback. We are happy to have serviced all of your carpeted rooms and stairs. Our company and technicians do our very best to exceed the expectations of all of our customers. Taking the time to give us your valued feedback means so much to us! We thank you for your kind words and hope you recommend Ayoub Carpet Service to your family, friends, and neighbors! Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Sabine B.
07/2013
5.0
oriental rug cleaning
+ -1 more
They were extremely professional, honest, and upfront with me. I expect nothing but the best out of them. I would highly recommend them.
Description of Work: They picked up 5 rugs to have them cleaned, repaired, and stored.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Ayoub Carpet Service
Dear Member, Thank you so much for your wonderful review! Your recommendation is our biggest compliment. We only wish that our customers experience all of the best services with us and our technicians. Stop by our Chantilly location so we can show you exactly how we clean your carpets in our in-plant rug cleaning facility! You can also learn more about the other services we offer for your upholstery, carpets, and Oriental rugs. Thank you again for your exceptional review! Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Steven S.
07/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
Just a solid good service experience,, We were moving so we had them pick up the two carpets at our old address and deliver them back to our new address. Found the customer service to be very good.
Description of Work: Area Rug cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Ayoub Carpet Service
Dear Member, Congratulations on your new home! I'm so happy we could help make your moving process just a little bit easier! Thank you so much for taking the time to let us know about your experience. Helping with pick-up and delivery is just one of the many things Ayoub Carpet Service has to offer you for your carpet and upholstery needs. Come by our Chantilly showroom to see all of our house products for your flooring and carpet necessities. Thanks again for reviewing and sharing ACS with your family and friends! Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Jackie E.
07/2013
5.0
carpet cleaners
+ -1 more
It went excellent the area rug was really dirty and they brought it back and it looked brand new.
Description of Work: They picked up my carpet and cleaned it and brought it back.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Ayoub Carpet Service
Dear Member, Thanks so much for your valued feedback! I hope that you are enjoying your brand-new looking area rug! You should come by our Chantilly location sometime. We would love to show you just how your carpets get cleaned and looking brand new in our in-plant cleaning facility! ACS offers all kinds of in-home cleaning and delivery/pick up services for an array of different products including upholstery, hardwood, and carpet! We hope you recommend us to your family, friends, and neighbors! Thanks again for your time and we are looking forward to working for you again! Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Ron & Ruth S.
06/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
Picked up today. Looks great! Took only 1/2 the time we expected.Happy with service, price and quality!
Description of Work: Cleaned very old carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Response from Ayoub Carpet Service
Dear Members, I appreciate you taking the time to let us know just exactly what you liked about your experience with us. It is with great joy that I read your comments. Thank you so much for counting on ACS for your carpet needs! Next time you come by, be sure to ask about other services we can help you with. We offer all types of flooring, including hardwood and carpet repairs. We also specialize in Oriental rug cleaning! Thanks again for your time and feedback! Sincerely, Dan Ayoub President and Owner
Edward S.
06/2013
5.0
carpet cleaners
+ -1 more
Excellent job. I put the house on the market and had Ayoub clean the carpets. A week later I had a firm offer on my house. It must have been the clean carpets!
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Ayoub Carpet Service
Dear Member, Congratulations on your new home! Thank you for taking the time to share your experience with us! The technician who cleaned your carpets, Atef, is known for being one of the best in-home cleaning technicians on our team! Each individual here at Ayoub Carpet Services specializes in our flooring and cleaning services. I hope you keep us in mind for any future projects including upholstery cleaning, hardwood flooring, and our specialty, Oriental rug cleaning! Thanks again for sharing your feedback and we hope you recommend us to your family, friends, and neighbors! Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Kathleen D.
06/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
Willy did a great job of cleaning the carpeting -- with all the stains. Now I'm ready to move in to my new home.
Description of Work: Cleaned L/R, D/R, Family room, and Master bedroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$350
Response from Ayoub Carpet Service
Dear Member, Congratulations on your new home! We are happy to have freshened your new home for you. Also, I understand this was your first experience with ACS. There are dozens of others to choose from, so we truly appreciate you choosing our services! Please let us know if you need anything else in your new home -- we would love to provide you with another great experience. Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Dana E.
06/2013
5.0
carpet cleaners
+ -1 more
Cleaned very well for the most part. Had a dog urine stain that smelled after cleaning. They came back and cleaned it to my satisfaction.
Description of Work: Cleaned carpets
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Ayoub Carpet Service
Dear Member, To my understanding, the first cleaning (completed by Jay and Carlito) included hot water extraction and a sanitizer treatment. Sometimes, this is not enough to get more difficult odors out. The second cleaning included our odor restoration treatment, which is designed to break down urine molecules, sanitize and deodorize the carpet fibers in order to completely remove the odor. I am happy we were able to do this for you successfully. Thank you very much for taking time to submit this pleasant review. Please contact us if you need any more cleaning! Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Ronald W.
05/2013
4.0
carpet cleaners
+ -1 more
Good service but I really expected the rug to look better than it did. Don't know if it was their fault or if the rug needed special treatment.
Description of Work: Cleaned a large area rug from hong kong
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$268
Thomas J.
05/2013
5.0
oriental rug cleaning
+ -1 more
I decided to use Ayoub based on the excellent reviews the company had received on AngiesList. I am glad I used them because on the whole they did an excellent job. They are very professional and courteous in every respect from the contact I made with them to arrange for the rugs to be picked up to the special pricing they offered and the staff who picked up and later delivered the rugs after they were cleaned. After the rugs were cleaned, the difference was amazing: they looked like brand new rugs. The colors were revived and the soiled areas were cleaned. They offered me a special deal of cleaning three rugs for the price of two as long as I delivered the rugs to their premises. I could not do that given the weight and bulk and so i asked them if they would honor the deal and pick up the rugs from my house which they agreed to do. The only reason that I am giving them a "B" on quality was because one of the rugs had several spots on it and when I brought it to the attention of the people who delivered them after cleaning, they said that every effort had been made to remove the spots. After they left, we used some spot remover and with relatively little effort, the spots disappeared. I would have thought that this was something that they could have done themselves. But overall, they really did an excellent job.
Description of Work: Cleaned three Chinese wool rugs - two were somewhat soiled since they had not been cleaned in years.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$548
Response from Ayoub Carpet Service
Dear Member, Thank you so much for this positive account of your experience with us! Ray is our phone representative who assisted in setting up your appointment. Mena and Jose are our delivery technicians who picked up the rugs. Regarding the rug with spots, I agree with the grade you gave us. Although we are human and it is likely that the spots were overlooked by the cleaning technicians, the delivery technicians should have attempted to spot clean the areas for you. Please let us know if there is anything we can do for you. If needed, we would be happy to re-clean the rug for you. Again, thanks very much for this favorable review. We appreciate your feedback and hope to clean your rugs in the future! Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Robert M.
05/2013
5.0
carpet cleaners
+ -1 more
They seem to be the very best carpet cleaners around. We have used them several times at our home and rental properties and they get the carpets cleaner than anyone else we tried. In fact, we thought we would need to replace all of the carpet in a rental townhouse after the renter hired another company and the carpets were left dirty and stained so we thought they were ruined. We had ayoub come in for a cleaning and every sopt came out except one. I knew they were good but was amazed at the results!! I wouldn't try anyone else. They will usually give a 10% discount if you ask in addition to their reasonable prices..
Description of Work: Cleaned my carpets in my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Ayoub Carpet Service
Dear Member, Over the years, we have assisted many clients who experienced poor results from a previous carpet cleaner – like you did. We are so happy to have saved you the trouble of replacing the entire carpet! I'd like to mention that Nanci is our phone representative who set up your appointment; Jay and Carlos are our technicians who performed the cleaning. You have been a client of ours for several years. It means so much to know we have your confidence in our services – we understand you have many choices when it comes to carpet cleaning. Thank you for choosing ACS! Also, we appreciate the time you took to share your experience with us. Please tell a friend about our services. Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Sue N.
05/2013
5.0
carpet cleaners
+ -1 more
Pickup and delivery was on time. The cleaning was very well done. The rugs needed to be picked up from a different address than they were returned, and that all went very smoothly.
Description of Work: Picked up and returned 4 Oriental rugs for cleaning. Also repaired fringe on 2 rugs and provided 2 new rug pads.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,050
Response from Ayoub Carpet Service
Dear Member, Thank you so much for writing a review about your pleasant experience with us. If you have not already, I welcome you to visit our facility located in Chantilly, Virginia and take a tour of our cleaning plant! You can see rugs being repaired by our expert technicians, learn more about our rug washing methods and see how our climate-controlled drying room works. We hope you enjoy your freshly cleaned and repaired rugs! Please tell a friend about our services. Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
tara R.
05/2013
5.0
carpet cleaners
+ -1 more
Pretty satisfied in general, but one rug ran a small bit and was a little out of shape from hanging. Other 4 rugs fine.
Description of Work: Clean a bunch of oriental rugs
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Ayoub Carpet Service
Dear Member, I understand this was your first experience with ACS, thank you for sharing your experience with us! Our management team has attempted to contact you regarding the rug that is ‘out of shape.’ Please give us a call back so we can address your concerns. We want to ensure you are absolutely satisfied with our work. Thanks again for your feedback. We hope to hear from you soon. Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
John E.
05/2013
5.0
carpet cleaners
+ -1 more
They came at the time we agreed upon, immediately went to work, protected/moved the furniture as needed, did the work, put back the furniture and departed. All done extremely well.
Description of Work: They cleaned the rug in our TV and the one in the upstairs bedroom. All done superbly as before. We've used them repeatedly over the years and have been completely satisfied. Their price is fair and they are as professional as you might want. A great company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$268
Response from Ayoub Carpet Service
Dear Member, I’d like to mention that Elvis and Daniel are the technicians who cleaned the rug and carpet. All ACS technicians understand the need to be prompt, proficient and professional. I am so pleased to know you call us “a great company” and our work is done “superbly.” We strive to do so for all of our clients. Thank you for being a loyal client for the last decade and sharing your experience with us. It means so much to know we are your preferred carpet cleaner – especially because there are dozens of choices out there. Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Bill G.
05/2013
4.0
carpet cleaners
+ -1 more
Two young men arrived on schedule, performed the work requested and left about two hours later. The price seemed a little high, but we had agreed to the price in advance. Carpet looked good at the conclusion of the job and virtually all of the spots were removed. Due to a prior appointment, I did not have time to remove two chairs, one stool and two end tables before they arrived. Rather than move them to an area that was not going to be cleaned (tile foyer about 6 feet away) the men placed carpet protectors under the legs of these pieces of furniture.
Description of Work: They cleaned all carpeted areas in our apartment (family room, dining room, hallway, study and two bedrooms).
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$505
Response from Ayoub Carpet Service
Dear Member, Atef and Daniel are the ACS technicians who performed the carpet cleaning. You are absolutely correct – we do disclose price before the cleaning is initiated. I understand you feel you may have paid too much, however it seems that you were highly satisfied with the cleaning results. Also, the price of cleaning was based on the soiling of the carpet, how furnished the areas are and the use of a portable cleaning unit as opposed to the truck mount. Atef and Daniel placed carpet protectors to accommodate the furniture in those areas. We want our cleaning service to be as non-disruptive and fluid as possible. Thank you for your thorough and honest feedback. We appreciate the time you took to write this review and look forward to cleaning for you in the future! Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Mary M.
05/2013
5.0
carpet cleaners
+ -1 more
It went very well. They did a great job-efficient, professional, and helpful.
Description of Work: Had multiple carpet and upholstery pieces cleaned
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Ayoub Carpet Service
Dear Member, Willy and David are our technicians who performed the upholstery and carpet cleaning in your home. Willy has been with ACS for almost 15 years and is truly a master of his craft. To my understanding, this was your first experience with ACS. We are pleased to have provided you with a positive experience. We look forward to cleaning your carpet, rugs and upholstery in the future! Thank you very much for submitting this review. Please tell a friend about your experience! Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Thomas W.
05/2013
5.0
carpet cleaners, flooring contractor
+ 0 more
When it looked like we might be moving overseas on short notice, I called Ayoub Carpets. i wasn't sure whether cleaning could restore my carpets or if I needed to put in new carpet. Ayoub was very knowledgeable and confirmed my guess that no cleaning could restore my old builder grade carpets. I've lived in Fairfax County since the early 1980's and knew Ayoub had a solid reputation for quality service and fair pricing. Although our move was cancelled, my interactions with Ayoub lived up to my high expectations. They came out promptly, provided a very competitive estimate, and showed me several carpets that I liked. I wouldn't hesitate to call them again if we ultimately move.
Description of Work: Only estimate was completed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ayoub Carpet Service
Dear Member, Ryan is our sales associate who provided the on-site estimate for you. I am sorry to hear your carpets could not be restored – however we are happy to provide any replacement services when the need arises in the future. Thank you so much for considering ACS to replace your carpet—we are so pleased to know we suited your high expectations. Our employees, from the technicians to the sales representatives, hold punctuality, promptness and professionalism among the top of our priorities. We appreciate the time you took to submit this fantastic review – especially considering the order was cancelled. We look forward to hearing from you in the future! Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Michelle B.
05/2013
5.0
carpet cleaners
+ -1 more
Excellent quality and fast work.
Description of Work: Cleaned carpets in several rooms in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$633
Response from Ayoub Carpet Service
Dear Member, Marco and Elvis are our cleaning technicians and Linda is our phone representative who set up your appointment. Having your carpet cleaned in the springtime is a great decision – our hot water extraction method is an excellent way to remove allergens such as pollen, pet dander and dust. Hot water extraction cleaning is a proactive measure to improve the air quality in your home. Thank you for sharing your experience with us. Please tell a friend about us! Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Megan M.
05/2013
5.0
carpet installation
+ -1 more
We were very pleased with Ayoub's service and professionalism. They came out to our house two times prior to the installation to provide a quote and to help us pick/match the new carpet. They were always punctual and polite. We will definitely hire them again if we need flooring work done in the future.
Description of Work: Ayoub installed new carpet into a newly renovated bedroom that was converted from a loft on the second floor of our home. We contacted them to provide a quote. Based on reviews and their quote, we hired to them to perform the work. In addition to installing the carpet in the room, they installed new tack strips and tucked the old carpet back into the new walls in the hallway and repaired seams that needed to be re-sewed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Ayoub Carpet Service
Dear Member, Ryan has been with ACS for almost five years; he is passionate about providing excellent service to every client. Carlos is our technician who installed the new carpet and performed the repairs. Professionalism and punctuality are highly important to us – your time is invaluable and we sincerely appreciate your trust in our services, especially as a new client. Enjoy your new carpet! We look forward to servicing all your carpet needs in the future. Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Robb L.
05/2013
5.0
carpet cleaners
+ -1 more
Brian, the sales consultant, was very professional, prompt and friendly when providing an estimate and throughout our communications. Ayoub Carpet Service (ACS) did an exceptional job on our carpets, especially compared to another vendor I've used in the past. A lot of that black stuff that collects along walls was removed and they even did a good job of lessoning some red paint stains. Thanks for the great experience!!
Description of Work: Carpet cleaning for two floors of a townhouse.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Ayoub Carpet Service
Dear Member, Atef and Daniel are our technicians who performed the carpet cleaning and helped with the paint stains. Brian has been with ACS for almost 12 years; he appreciates your kind words! We are so pleased to have provided you with a more positive experience than the previous vendor. Thank you for this fantastic review! Please tell a friend about us. Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Jane T.
04/2013
5.0
carpet cleaners
+ -1 more
The resulting work was on target and very satisfactory. I would confidently use them again for all my good rugs.
Description of Work: A small hall oriental runner required stain cleaning. I called Ayoub to inquire how this would be done. The service was described, and time and cost estimates given in a pleasant and professional manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Ayoub Carpet Service
Dear Member, Ray is our phone representative who discussed the details of our service with you. We are so pleased to have earned your confidence in our services. We truly appreciate your kind words and look forward to cleaning for you again. Enjoy your fresh, clean runner! Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Anne K.
04/2013
5.0
carpet cleaners
+ -1 more
They did a great job. They came out right away and were very nice.
Description of Work: Cleaned and repair 3 small area rugs.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Ayoub Carpet Service
Dear Member, The methods used to repair your rugs have been passed down several generations and on to our current technicians. We understand your rugs are a valuable investment so we sincerely appreciate your trust in our services. Thank you for submitting this review. Please tell a friend about our services! Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Pam M.
04/2013
1.0
carpet cleaners, oriental rug cleaning
+ 0 more
They arrived on time. They cleaned carpet on stairs and did a good job. Cleaned hallway on second level. I pointed out the stains on carpet. The spots came back. They did not clean my family area carpet to this date. The fibers keep shedding in clumps - this has never happened? And, I have had the carpet cleaned before.
Description of Work: Clean carpets - oriental. 1 area of room in family room. Hallway on 2nd level. Stairs - main level to second level.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
punctuality
5.0
$373
Response from Ayoub Carpet Service
Dear Member, Thank you for taking the time to leave this review. Although it is not a favorable one, we appreciate your feedback as it will help improve our services. First off, allow me to apologize for any inconvenience we may have created. Please respond to our voice messages so we can set up an appointment to address your concerns. Essentially, the carpet pad is like a sponge, absorbing all spills and residue. According to the work order, the technician had noted there was a possibility for the spots to come back. Please allow me to explain why this is a possibility: 1. A heavy spill or spot may have seeped into the backing of the carpet and even the pad, causing it to “wick” back up the fiber during the drying process. This can make it look like the spot reappeared. This kind of reappearing spot will usually occur within 24 hours of cleaning. 2. If the spot reappears weeks or months after cleaning, then it is it is possible that there is a sugary or oily residue which is still embedded in the fiber, attracting dirt and contaminants. These are not uncommon issues in our industry. Our cleaning process is meant to thoroughly clean only the fibers of the carpet, not the backing or the padding. Either way, we are happy to re-clean those areas for you at no charge. Regarding the rug which is “shedding in clumps,” I don’t understand why our cleaning would cause this—this simply makes no sense, however, we are happy to address that as well. We hope to hear from you soon. Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Kimberly B.
03/2013
5.0
carpet cleaners
+ -1 more
When they showed up, they took measurements and actually ended up revising the estimate originally provided downward instead of following the previously agreed to price. They took pains to protect the hardwood floors from their equipment and shoes and were sensitive to the fact that our pet cats favorite hiding spot is underneath the bed, until the vacuum starts to run. They removed a really heavy rust stain inside a closet that I thought all hope was lost on. Overall, the service was quick, professional, and exceeded my expectations (especially for that rust spot!).
Description of Work: I had carpets in my condo cleaned for the first time since installation (approximately 5+ years ago). The area cleaned was two bedrooms, a sunroom, and closet floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Ayoub Carpet Service
Dear Member, Atef and Juan are our technicians who helped remove that pesky rust stain! We wear booties on our feet to prevent tracking in soil/dirt. We, at ACS, take the extra step to do a great job because we care. We care to do it well and do it fast. We care to provide excellent service so we can receive wonderful reviews such as this one. We care about our clients' feedback -- it is what has helped ACS become the company it is today. Thank you very much for choosing our services; we understand there are several carpet cleaners to choose from—please contact us if you need anything else. Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
Erin W.
03/2013
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
Worked out very well. Will use them again.
Description of Work: Purchased a big deal coupon and used it to have my 8 x 10 rug cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Ayoub Carpet Service
Dear Member, The deal you purchased saved you $70 on rug cleaning-- excellent choice on your part! Our technicians take tremendous care while hand-washing every rug. We use top-notch products which are eco-friendly, kid and pet safe. We are pleased to have your trust in our services. Thank you for sharing your pleasant experience with us. Please refer us to a friend! Sincerely, Dan Ayoub President and Owner Ayoub Carpet Service (ACS)
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Upholstery Cleaning,
Hardwood Flooring Sales and Installation,
Water & Smoke Damage
FAQ
Ayoub Carpet Service is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
Ayoub Carpet Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Ayoub Carpet Service offers free project estimates.
Yes, Ayoub Carpet Service offers eco-friendly accreditations.
No, Ayoub Carpet Service does not offer a senior discount.
No, Ayoub Carpet Service does not offer emergency services.
Yes, Ayoub Carpet Service offers warranties.
Ayoub Carpet Service offers the following services: Carpet Cleaning, Oriental Rug Cleaning, Carpet & Rug Repairs, Tile & Grout Cleaning, Upholstery Cleaning, and Hardwood Cleaning. Flooring Sales & Installation - Carpet, Custom Area Rugs, Hardwood, Engineered Hardwood, and Luxury Vinyl.