Pro-Tech PCS, LLC

computer repair expert

About us

Protech PCS is an IT company that has been serving Northern Virginia and surroundings since 2002. From computer repairs to network wiring and all points in-between, our focus is to offer our customers one-on-one individualized service to meet their needs and to turn their visions into reality. We listen, study, plan, develop, support, optimize and maintain all of your technical needs. The success behind our company has been our certified system engineers that have really made a difference in today's technology with hands on experience and expertise and providing exceptional service to businesses and individual customers. Our team of professionals has always been on call and ready to face any challenges 24/7.

Business highlights

23 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
5.0
Showing 76-100 of 170 reviews

Randy K.
10/2018
5.0
Very impressive customer service and very professional .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael B.
10/2018
4.5
Remote virus/cleaning work took longer than expected (slow connection & heavy hacker intrusion, not David's fault), but David kept at it until he finished at midnight, showing real dedication to getting the job done. Price remained the same. I will definitely ask for him in the future.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sara B.
10/2018
5.0
I have been a customer of the Geek Squad through Best Buy for 5 years. When I went through several home visits from their techs and nothing improved, I finally decided to begin looking for a new trusted IT expert. Pro-Tech performed a complete system optimization, discovered very dangerous hacked areas within my laptop, and completely changed my laptop into an efficient and quick computer. It operates better now than when I first purchased it. David is amazing and easy to work with. He's definitely my "go to guy" from now on. Thank you David!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy A.
09/2018
5.0
Was having problems with my Dell laptop. I found ProTech thru After checking it out for me (and determining it was on its last legs), David recommended I get a new laptop (which I did). He got everything set up for me and even connected my Echo Dot for me. I was impressed with his professionalism and expertise. I decided to sign up for the quarterly maintenance plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John J.
09/2018
5.0
Gave me options on repairs that excluded things I asked about but he honestly said I didn't need. That turned out to be true and it saved me money. Fast, dependable, reasonably priced computer fix, which is what I was looking for. He also did extra stuff like clean my dirty machine. Completely satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$280

Sharon M.
09/2018
5.0
The technician was very knowledgeable and called when he got stuck in traffic. Quickly resolved my problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Amy L.
08/2018
5.0
Great experience. David was wonderful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John M.
08/2018
5.0
Got the computer working better, which I appreciate. Thanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$507

darrel m.
08/2018
5.0
Very prompt and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Remona R.
07/2018
5.0
This company was on time, very experience, professional and great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nneka I.
07/2018
5.0
Awesome and on time!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike Y.
05/2018
5.0
The Tech showed up on time and got the job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian M.
05/2018
5.0
The tech showed up and got the job done quickly. I would hire them again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen K.
05/2018
5.0
Responded right away to call. Helped solve problems we did not know about. Computer is running great now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen P.
03/2018
5.0
They were diligent in repairing my laptop. David is a lifesaver!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ruth W.
03/2018
5.0
Very dependable! Almost had dinner together, lots of problems. all solved. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim A.
03/2018
5.0
great company! love them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Betty O.
03/2018
5.0
I appreciated the very quick, same day response as well as the patience shown in examining aspects of my computer I had not even thought about.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David S.
02/2018
5.0
Great overall experience. Dave was knowledgeable, arrived on time and was very professional. My computer runs much better and the issue appears to have been fully resolved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

mary ann c.
02/2018
5.0
Great customer service, very knowledgeable, kind and very patient. My computer was very slow, was full of viruses, the tech showed up on time and cleaned it up, recommended programs that works much better. They are my permanent tech company. I recommend them to everyone. Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelly M.
02/2018
5.0
Mr. Karimi is a professional. Very informative, on time and very polite. Really great on updates and followed up to make sure I had everything I needed repaired. I will call back for assistance in the future. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$180

Debra P.
01/2018
5.0
They were amazing! Professional and so kind. When your computer crashes for your business it is easy to freak out. They had me up and running in just a few hours. They are now my IT GUYS!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

12841 Braemar Village Plaza, Bristow, VA 20136

http://www.protechpcs.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 4:00 PM

Service Categories

computer repair expert

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 9:00 AM - 4:00 PM

Pro-Tech PCS, LLC accepts the following forms of payment: CreditCard
Yes, Pro-Tech PCS, LLC offers free project estimates.
No, Pro-Tech PCS, LLC does not offer eco-friendly accreditations.
No, Pro-Tech PCS, LLC does not offer a senior discount.
Yes, Pro-Tech PCS, LLC offers emergency services.
Yes, Pro-Tech PCS, LLC offers warranties.

Contact information

12841 Braemar Village Plaza, Bristow, VA 20136

http://www.protechpcs.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 4:00 PM