Pro-Tech PCS, LLC

computer repair expert

About us

Protech PCS is an IT company that has been serving Northern Virginia and surroundings since 2002. From computer repairs to network wiring and all points in-between, our focus is to offer our customers one-on-one individualized service to meet their needs and to turn their visions into reality. We listen, study, plan, develop, support, optimize and maintain all of your technical needs. The success behind our company has been our certified system engineers that have really made a difference in today's technology with hands on experience and expertise and providing exceptional service to businesses and individual customers. Our team of professionals has always been on call and ready to face any challenges 24/7.

Business highlights

23 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
5.0
Showing 126-150 of 170 reviews

Mike B.
03/2017
5.0
The tech was very knowledgeable, professional, and courteous. All problems were quickly resolved. I would recommend them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dianne C.
03/2017
5.0
David spent 6 hours with computer. He got the computer from dead to coming on relibilty. He is a miracle worker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia M.
02/2017
5.0
Was able to come up with alternate plans based on what was found with my hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ralph T.
02/2017
5.0
David is a first-rate pro. Goes the extra mile (picked up and dropped off PC). Found both hardware and software problems and took care of it. Very helpful, obviously well-trained and knowledgeable. If you need computer help, you may pay more but won't get better service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Kathy C.
01/2017
5.0
Very easy to work with. Capable. Proactively helpful with other potential issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Robert P.
01/2017
5.0
I contacted David with an urgent issue and he came by the next morning. David was professional, polite and friendly. He went above and beyond the charges to make sure my problem was fixed and I understood what he did to correct the issue. I will only hire David going forward with any other issues we have and have already scheduled another visit for more work for him. I would highly recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Charles F.
01/2017
5.0
Dave was prompt, professional, exceptionally skilled, explained what he was doing and provided outstanding customer service. He's a shining star in the industry and in the future I will without question use his services. Thank you for referring him to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$220

Kedar D.
12/2016
5.0
Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jack s.
12/2016
5.0
Cordial and professional. He did more work than I initially contacted him for. Very satisfied with the experience.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$90

Debbie W.
12/2016
5.0
Brian was great, he called me right away and within a 2 hrs my computer was fixed and upgraded with the latest security programs. Would definitely hired this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adrienne G.
10/2016
5.0
Prompt, courteous

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$90

Bill V.
10/2016
5.0
Prompt, courteous, professional! Problem fixed!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Florence C.
09/2016
5.0
Answered all my (many) questions without making me feel stupid. Provided exceptional advice. None better

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$30,000

Blair P.
08/2016
5.0
I recently inherited my late brother's computer and was trying to use it, but experiencing problems. I called David K. and he was very courteous, professional, and extremely helpful. He eliminated malware that had been spying on me that I was unaware of, cleaned out viruses , and old , ineffective protection software, and installed newer, better security software. Excellent job and highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$211

James m.
08/2016
5.0
Excellent!! Solved a problem 2 other professionals could not. Arrived on time and was very courteous. Well worth the money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank S.
08/2016
5.0
David provided very sound recommendations that worked extremely well in resolving my problems. I found David to be very forthright in providing his honest assessment of the problem and in his offer of future support if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stafford M.
07/2016
5.0
...

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$150

William F.
07/2016
5.0
Very professional! Came right out and got right to work. Took my laptop apart made several checks. Unfortunately, after checking the battery, memory, and connections he verified that the motherboard was fried and he couldn't fix it. Because of that he didn't charge me anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

bouapha s.
06/2016
5.0
great service provider.resonable price and very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy J.
05/2016
4.5
Very professional...helpful, knowledgeable, and enthusiastic. Easy to schedule an appointment.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

betty m.
04/2016
5.0
Rep. was very competent and explained everything thoroughly I was very pleases with the service provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

12841 Braemar Village Plaza, Bristow, VA 20136

http://www.protechpcs.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 4:00 PM

Service Categories

computer repair expert

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 9:00 AM - 4:00 PM

Pro-Tech PCS, LLC accepts the following forms of payment: CreditCard
Yes, Pro-Tech PCS, LLC offers free project estimates.
No, Pro-Tech PCS, LLC does not offer eco-friendly accreditations.
No, Pro-Tech PCS, LLC does not offer a senior discount.
Yes, Pro-Tech PCS, LLC offers emergency services.
Yes, Pro-Tech PCS, LLC offers warranties.

Contact information

12841 Braemar Village Plaza, Bristow, VA 20136

http://www.protechpcs.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 4:00 PM