Protech PCS is an IT company that has been serving Northern Virginia and surroundings since 2002. From computer repairs to network wiring and all points in-between, our focus is to offer our customers one-on-one individualized service to meet their needs and to turn their visions into reality. We listen, study, plan, develop, support, optimize and maintain all of your technical needs. The success behind our company has been our certified system engineers that have really made a difference in today's technology with hands on experience and expertise and providing exceptional service to businesses and individual customers. Our team of professionals has always been on call and ready to face any challenges 24/7.
The tech was very knowledgeable, professional, and courteous. All problems were quickly resolved. I would recommend them in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dianne C.
03/2017
5.0
David spent 6 hours with computer. He got the computer from dead to coming on relibilty. He is a miracle worker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cynthia M.
02/2017
5.0
Was able to come up with alternate plans based on what was found with my hard drive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ralph T.
02/2017
5.0
David is a first-rate pro. Goes the extra mile (picked up and dropped off PC). Found both hardware and software problems and took care of it. Very helpful, obviously well-trained and knowledgeable. If you need computer help, you may pay more but won't get better service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$700
Kathy C.
01/2017
5.0
Very easy to work with. Capable. Proactively helpful with other potential issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
Robert P.
01/2017
5.0
I contacted David with an urgent issue and he came by the next morning. David was professional, polite and friendly. He went above and beyond the charges to make sure my problem was fixed and I understood what he did to correct the issue. I will only hire David going forward with any other issues we have and have already scheduled another visit for more work for him. I would highly recommend to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Charles F.
01/2017
5.0
Dave was prompt, professional, exceptionally skilled, explained what he was doing and provided outstanding customer service. He's a shining star in the industry and in the future I will without question use his services. Thank you for referring him to me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$220
Kedar D.
12/2016
5.0
Very professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
jack s.
12/2016
5.0
Cordial and professional. He did more work than I initially contacted him for. Very satisfied with the experience.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$90
Debbie W.
12/2016
5.0
Brian was great, he called me right away and within a 2 hrs my computer was fixed and upgraded with the latest security programs. Would definitely hired this company again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Adrienne G.
10/2016
5.0
Prompt, courteous
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$90
Bill V.
10/2016
5.0
Prompt, courteous, professional! Problem fixed!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Florence C.
09/2016
5.0
Answered all my (many) questions without making me feel stupid. Provided exceptional advice. None better
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$30,000
Blair P.
08/2016
5.0
I recently inherited my late brother's computer and was trying to use it, but experiencing problems. I called David K. and he was very courteous, professional, and extremely helpful. He eliminated malware that had been spying on me that I was unaware of, cleaned out viruses , and old , ineffective protection software, and installed newer, better security software. Excellent job and highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$211
James m.
08/2016
5.0
Excellent!! Solved a problem 2 other professionals could not. Arrived on time and was very courteous. Well worth the money.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Frank S.
08/2016
5.0
David provided very sound recommendations that worked extremely well in resolving my problems. I found David to be very forthright in providing his honest assessment of the problem and in his offer of future support if needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Stafford M.
07/2016
5.0
...
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$150
William F.
07/2016
5.0
Very professional! Came right out and got right to work. Took my laptop apart made several checks. Unfortunately, after checking the battery, memory, and connections he verified that the motherboard was fried and he couldn't fix it. Because of that he didn't charge me anything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
bouapha s.
06/2016
5.0
great service provider.resonable price and very professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Judy J.
05/2016
4.5
Very professional...helpful, knowledgeable, and enthusiastic. Easy to schedule an appointment.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
betty m.
04/2016
5.0
Rep. was very competent and explained everything thoroughly I was very pleases with the service provided.