Pro-Tech PCS, LLC

computer repair expert

About us

Protech PCS is an IT company that has been serving Northern Virginia and surroundings since 2002. From computer repairs to network wiring and all points in-between, our focus is to offer our customers one-on-one individualized service to meet their needs and to turn their visions into reality. We listen, study, plan, develop, support, optimize and maintain all of your technical needs. The success behind our company has been our certified system engineers that have really made a difference in today's technology with hands on experience and expertise and providing exceptional service to businesses and individual customers. Our team of professionals has always been on call and ready to face any challenges 24/7.

Business highlights

23 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
5.0
Showing 151-170 of 170 reviews

Diane E.
01/2016
5.0
David is a pro from the start! He came to fix what I thought was a glitch in my upgrade to Windows 10 and a revert back to 8.1. It was so much more! He showed me that my whole computer had been hacked. He explained everything he did and why he did it. He took the time to get the required elements to give me back my fully functioning and hack-free computer. I am sold on this company! He is trustworthy and fair--a good man and a good company! You won't be disappointed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lovida C.
01/2016
4.5
David got here very quickly after a month of failed troubleshooting by another company. Trouble shooting turned into replacing both computer and monitor for the second time in 30 days. He built a computer for me that, thus far, has been very good. Getting my data transferred was challenging and is not yet perfect. I have signed up for his remote services which is great because he does not have to be here to address my issues. I thought his charges for labor were very reasonable and the hardware was decent. I am still waiting for some help in getting my Outlook and Calendar in my preferred format, but I have faith that David will come through. He is an intelligent and well-mannered technician who does take the time to explain what he is doing. I am a tough grader, and I highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$1,725

Mercy K.
01/2016
5.0
I spoke to David who helped me through the diagnosis of my computer! Extremely Kind and very helpful! They won't follow you up with a hefty bill. There prices are good and completely fair basing on the services they provide! I would recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phillip B.
11/2015
5.0
David, my technician, was great. I put in a request for upgrading my computer on Home Advisor on Friday and my computer was upgraded at my home on Saturday. David was very professional and explained everything and more to me about what would work best to get the best performance out of my computer. Based on his advice, I will be building my next computer from individual components. When I do that, I will be calling them to make sure everything will work together and to put that computer together. I highly recommend using this company for any of your personal computer needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$487

Tehreem N.
11/2015
5.0
He was very professional, came out on time and resolved the issue, did an outstanding job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diana K.
11/2015
5.0
It was wonderful working with ProTech. David came out within hours of my call for help. Our entire network had crashed. He was determined to find the problem since we had checked and rechecked everything before calling him. He worked his expertise figured out the causes of several issues and got them fixed and had us all back up and running again. He is very professional and knowledgeable. Customer service was the best. He he even called back the next day to make sure everything was still going well and there weren't any more problems. I would definitely be using him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert B.
11/2015
5.0
Very helpful, knowledgable, and courteous. He explained everything I needed and performed on time as promised..

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ann R.
10/2015
5.0
Everything the other reviewers have said is true! David is truly knowledgeable, patient and conscientious. We will definitely go to him when we need help in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael P.
10/2015
5.0
Patience with the customer and his courtesy was exceptional

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$150

Leah B.
09/2015
5.0
Very considerate, knowledgeable, helpful, and very trustworthy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

irma c.
09/2015
5.0
He was really awesome. He not only changed my printer to a wireless but worked on my computer so now it works as a new computer. I use my computer for my business and David was a life saver. I will definitely recommend him to all my friends. He was both courteous and respectful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan R.
08/2015
5.0
The technician David was awesome. I was about to have to close my business because my printer wasn't working and I couldn't do my billing.... then David called and showed up right away. I was exceeding impressed with his speed, knowledge, and the prompt and courteous service. David saved the day and my business!!! I can't say enough good things about him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$900

Michael B.
07/2015
5.0
David communicated well, was courteous, showed up as he said he would and fixed the problem. He was a pleasure to do business with and I'll use him again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Angelo V.
07/2015
4.5
Professional, courteous, easy to talk to. Cares about doing things right.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Sadiqullah S.
06/2015
5.0
Very Professional. Best rate and Quality Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles B.
02/2015
5.0
Excellent customer service and quality work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peggy S.
02/2015
5.0
David was thorough and super patient as my computer had lot's of problems. It took more than one hour. And he even called back later to make sure everything was still going well after the clean up and reconfiguration.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Radha S.
07/2014
5.0
very Knowledgeable.Upfront and Pro-active . clearly explained various options. commit to time line. Customer friendly and can be trusted Will Recommend Pro-Tech

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Cathy S.
10/2013
5.0
David is extremely professional and was able to save data from a corrupted hard drive. I recommend him without reservation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Staiele Z.
08/2012
N/A
They are very knowledgeable, courteous, and friendly. They go above and beyond to make sure that you're satisfied. Their customer service is excellent. I've referred them to friends and family, great value for your money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

12841 Braemar Village Plaza, Bristow, VA 20136

http://www.protechpcs.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 4:00 PM

Service Categories

computer repair expert

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 9:00 AM - 4:00 PM

Pro-Tech PCS, LLC accepts the following forms of payment: CreditCard
Yes, Pro-Tech PCS, LLC offers free project estimates.
No, Pro-Tech PCS, LLC does not offer eco-friendly accreditations.
No, Pro-Tech PCS, LLC does not offer a senior discount.
Yes, Pro-Tech PCS, LLC offers emergency services.
Yes, Pro-Tech PCS, LLC offers warranties.

Contact information

12841 Braemar Village Plaza, Bristow, VA 20136

http://www.protechpcs.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 4:00 PM