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Founded 1982 • With Angi since August 2006
12152 WASHINGTON HWY
Ashland, VA 23005
Service Provider Response
Ms. [Member Name Removed], Thank you for your review. We appreciate the business. Terry Walker Office ManagerService Provider Response
Thank you for your comments and A rating. It is our mission to have satisfied customers. We appreciate the business very much. Sincerely, Terry Walker Office ManagerService Provider Response
Thank you for your comments. Bill Winters is very good at what he does. Not just giving a fence estimate but looking at the entire picture. We are also very proud of the work ethic of our employees. Thankyou for your business we really appreciate the work. Terry Walker Office ManagerService Provider Response
Thank you for your comments. Minor's Fences appreciates the work and are very glad you are happy with your new fence. It means a lot to us especially coming from a repeat customer. Sincerely, Minor Hairfield Owner / President Minor's Fences, Inc.Service Provider Response
Sir, In response to your positing on Angie's List. The only work Minor's Fences did at the above listed address was for the previous homeowner. We had a contract with that homeowner and completed the job to the specifications on the contract. Our customer was happy and Minor's Fences was paid in full for the completed job. At no time have we been under contract to do any work for you. Sincerely, Minor Hairfield Owner / President Minor's Fences, Inc.Service Provider Response
Thank you so much for your review. Minor Fences appreciates all of your comments. Even though we have a contract we do our best to work with our custormers when situations arise that change their fencing needs. We hope you and your new pet are enjoying your fence. Sincerely, Terry Walker Office ManagerService Provider Response
Thank you for your comments. Minor's Fences has a great group of employees who take pride in the work they do. We do are best to make sure all jobs no matter what size are done correctly. Thank you, Terry Walker Office ManagerService Provider Response
Thank you for your comments and review. It has been a while since your actual work was done and we appreciate the fact that you took the time to comment on our company. Sincerely, Terry Walker Office ManagerService Provider Response
Thank you for your comments. We appreciate the work. I'm sure you will enjoy your fence for many years and hope all worked out well if you got the puppy. Sincerely, Terry Office ManagerService Provider Response
This letter is Minor's Fences response to the complaints you have posted on Angie's List. 1. Before the gate was built the operation of the gate and reasons were discussed with you by Stuart ( Forman of the finish crew). When you wife arrived home the gate wasn't satisfactory with her. She notified the office. We made a special trip to the residence completely rebuilt the gate longer. This was done at no charge to the customer and a cost of at least 2 hour's time and and labor to Minor's Fences. The grade of the yard determines which way the gate will swing, not the installer. If there is a big grade change a 2 x 4 is added at the bottom between the posts for aesthetic reasons and closes the gap under the gate. The only quality latch for a wood privacy fence is a maxima deluxe latch which is installed one way for gates that swing in and the opposite way for gates that swing out. Once again if there are grade issues this is out of our control. 2. Here is the process for a new fence being built with an existing fence being torn out and hauled away. When an existing chain link fence is torn down you must first remove the wire and roll it up. The posts are then pulled out of the ground and usually have a ball of concrete around the bottom of them. These are taken to the trailer to haul away. The new holes are dug, bags of concrete are carried to each post hole, the posts are set and the excess dirt is cleaned up. The finish crew comes next boards the fence, cuts the tops and cleans up. Common sense tells you with all this going on contractors do not hover on top of the ground we walk on the ground and it is not always easy to miss every plant. It's possible the damage was done due to the last minute change in the fence location. I do know that my crews take every precaution not to damage our customers plantings or property. 3. Sprinkler heads are frequently marked on the jobs, some belong to the neighbor, some belong to our customers (sprinkler companies do not as a rule locate property line). All these flags do is tell us where the sprinkler head is, not where the pipes are under the ground So we dig very carefully by hand not using a power auger to avoid cutting sprinkler pipes. Which is a huge time and cost factor to us. After the posts were set May 6th or May 7th till completed on May 10th more than a reasonable amount of time for someone to notice their sprinkler head was not in their yard and expected Minor's Fences employee's to notice that the sprinkler was their's and not in their yard. Sprinkler heads are moved after a fence installation on a regular basis. Bit it is not Minor's Fences responsibility to do so. 4 The issue of the plants and sprinkler were not brought up at the time of final payment. As far as Minor's Fences was concerned you were happy. You were called the day after completion of your fence and left a message in reference to the balance and if you were happy. On two different occasions June 12 and prior tp tjat your wife spoke to people in the office and never mentioned any concerns. You also never mentioned that your received an additional 5' of fence on the rear of your property that was not billed for. Or the last minute change made because we were originally told by you that the fence could encroach on your neighbor's property and the day we went to install the posts found out the fence had to be moved completely onto your property. Which entailed a trip to the shop for the concrete saw to cut through the patio, and setting the posts in the patio, and time needed by the crew for the changes made to the fence line, for this you were only charged and additional 150.00. Which was very reasonable and did not cover any of the travel time for the additional tools needed. I am very sorry that you are an unhappy customer. I do not feel like Minor's Fences has done anything wrong or deviated from the contract that was signed other the changes you asked for and charged a fee less than it should have been. Sincerely, M.L. Hairfield President/OwnerService Provider Response
(Member name removed), I did not see your posting earlier or I would have responded. I checked back through our proposals and found one dated for April 24th 2013 in your name. I am very sorry it never made it to you. It looks like it should have been emailed by Bill I don't know if it got overlooked or the wrong address was entered. Actually we do a lot of horizontal board or also know as farm fencing here, usually 3 rail, 4 rail or crossbuck. A ten rail privacy horizontal board is not something we have done a lot of and thats why he could not leave you the quote the day he met with you. He had to get material prices from the office and figure the labor on the job. Also I have notes on your proposal where the lady in the office called you on May 2nd and May 9th and left a message asking if you had any questions about the quote. This would have been a good time to let us know that your had not received it. Once again I apologize that you did not receive your quote that you had requested. Sincerely, Terry Walker Office ManagerService Provider Response
[removed member name], I apologize for you not getting a return call for your quote. Yes spring is a very busy time of the year and unfortunatly sometimes things fall through the cracks. We could have written the number down incorrectly in the office before Bill even got the message. For whatever reason it happened I am very sorry. We are located in Ashland and 3/4's of our employees live in Hanover and would not purposely ignore a request for a quote from someone who is practically a neighbor. Sincerely, Terry Walker Office ManagerRichmond Kwik Dry is a locally owned and operated service provider that specializes in cleaning carpet, tile & grout, upholstery, and hardwood floors. We use an all natural oxygenated citrus solution that will leave your carpets clean, fresh and dry in about an hour. We have NO hidden or add on fees!
Angi Certified
Offers Coupon
here are dozens of fence companies out there, so why would anyone choose us over them? We have come to find out that many customers who have used contractors typically have bad to average customer service. Our goal at DanDale is to provide exceptional customer service! From the day we give our presentation to the day we fulfill the contract, we work to provide a great experience for you so that when your friends ask about us, then you’re glad to share your experience. Our focus is to work as a team. When our crews work with you, we encourage one another to work together to take care of our customers. We are transparent with the quality of materials, timing, and meeting your expectations as best as possible.
Angi Certified
2022 Super Service Award
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DDS PRO SERVICES LLC Installation hardwood/Luxury vinyl plank/laminate Flooring, repair/sanding/refinishing hardwood floors. Successful business since 2017 more then 15 years of experience, family-owned business
Angi Certified
Minor's is a full service company specializing in residential fencing, arbors, and vinyl porch railings. We supply and install Ornamental Aluminum, Vinyl, Wood, and Chainlink fencing, along with Vinyl porch railings. We are a service oriented company that does their very best to accomodate our customers. We also are happy to quote builders and commercial fencing projects.
Ask for details
MINOR'S FENCES is currently rated 4.6 overall out of 5.
MINOR'S FENCES is open:
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
MINOR'S FENCES accepts the following forms of payment: Visa, MasterCard, Discover, American Express, Check
Yes, MINOR'S FENCES offers free project estimates.
Yes, MINOR'S FENCES offers eco-friendly accreditations.
No, MINOR'S FENCES does not offer a senior discount.
Yes, MINOR'S FENCES offers warranties.
MINOR'S FENCES offers the following services: Minor's is a full service company specializing in residential fencing, arbors, and vinyl porch railings. We supply and install Ornamental Aluminum, Vinyl, Wood, and Chainlink fencing, along with Vinyl porch railings. We are a service oriented company that does their very best to accomodate our customers. We also are happy to quote builders and commercial fencing projects.
Ask for details