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SparkleClean

House Cleaning

About us

SparkleClean specializes in a variety of cleaning services, including residential maid services offered every 1, 2, or 4 weeks, as well as move-in and move-out cleanings, construction and post-remodeling cleaning, residential house cleaning, and small office cleaning. Our maids are efficient and highly trained, ensuring top-notch service every time. We charge both by the hour and offer flat rates, depending on the job. With over 15 years of experience, we are committed to hiring the best skilled and legal-to-work maids. We take pride in providing exceptional service and taking good care of our clients' homes and their special requests.

Business highlights

16 years of trusted experience
Women Owned & Operated
Se Habla Español
Emergency Services Offered

Services we offer

Maid Service, Spring Cleanings, Move In & Move Out Cleaning, Weekly, Bi-weekly, Monthly, & Special Occasion Cleaning, Maid Services, Trashout, Detail Cleaning for Kitchen & Bath, Hoarder & Pack Rat Cleanup

Services we don't offer

We do not steam clean carpets, we do not provide lawn service.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8235 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 26-50 of 235 reviews

Sharon K.
09/2015
5.0
house cleaning
  + -1 more
I've been using Sparkle Clean for about a year and they are always professional, courteous and hard working. I highly recommend!
Description of Work: Two hours of cleaning provided once a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Sarah M.
09/2015
5.0
house cleaning
  + -1 more
I am kind of a neat freak myself and have never used a cleaning service before. Once I saw how spotless and new everything looked, I was blown away. I wasn't home at the time of service and I asked my husband "What kind of vacuums were they using?! It's looks like they washed the carpets!" It wasn't just that they got all the tiny details like baseboards, it was things I would never be able to figure out on my own? like making the shower glass look (and feel) like new. The was worth more than the price, and my interactions with the owner were professional and cheerful.
Description of Work: Market ready/deep clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

William W.
09/2015
5.0
house cleaning
  + -1 more
Staff was prompt, went over the details of the work to be performed with us to ensure we were all in sync, and then the team dove it. They were quick, efficient, and did a very good overall job of cleaning. I'd recommend them to my friends and neighbors.
Description of Work: Performed a deep clean of the home in preparation for putting the home on the market.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$246

shanna J.
09/2015
5.0
house cleaning
  + -1 more
We switched to sparkle clean after receiving inconsistent work and poor customer service from another company. Very glad we did, they have been very thorough and reliable.
Description of Work: House cleaning every two weeks, for past few months

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph D.
07/2015
5.0
house cleaning
  + -1 more
They did a great job again. The price may have gone up a little, but will likely use them again.
Description of Work: Home cleaning service. Three women for about two hours to clean my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

shannon G.
07/2015
5.0
house cleaning
  + -1 more
They came out later that week. They were very good. They were fantastic. They went above and beyond. They just helped with extra little things like picking up stuff which I didn't ask them to. They paid attention to details. It was nice.
Description of Work: I purchased a big deal for SparkleClean. It was for general house cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$125

Eric R.
06/2015
5.0
house cleaning
  + -1 more
These ladies arrived early, were friendly and professional and finished on time. They did an amazing job! Our property manager and new tenant both asked who we used and I definitely told them. I'll hire them at every opportunity.
Description of Work: A fantastic move out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Vivian K.
06/2015
5.0
house cleaning
  + -1 more
Sparkleclean was hired a few weeks ago to help get our condo in shape for out-of-town guests. I was concerned because previous maids had ruined the surface of my stainless steel appliances. Sarah, I believe she is the owner, consulted with me about the products they used and thought she could help make the appliances look nice again. After they cleaned our condo the first time, I was so impressed. It was "Sparkling clean" indeed. And they did make all my appliances shine again. I was extremely happy with their work. My husband and I enjoyed having them clean so much, we have now hired them to clean once a week. I feel very spoiled, and I relax so much more as my condo is always clean. I absolutely recommend Sparkleclean, either for a one-time cleaning, or for a weekly or biweekly cleaning. They work hard and do a very good job, they are pleasant and very professional. The cost of Sparkleclean is reasonable for this area,( I tried one maid service that seemed too good to be true with its pricing, and of course it was too good to be true, home felt dirtier after they finished.) And the cost is certainly worth how beautiful my home looks when Sparkleclean has finished cleaning.
Description of Work: Cleaned my condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

john M.
05/2015
5.0
house cleaning
  + -1 more
Absolutely wonderful! Sarah was very responsive and her team did an absolutely fantastic job. This was my first move out clean and the cleaners cleaned and moved out everything. The place was spotless. Would highly recommend!
Description of Work: Move out Clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mark S.
05/2015
5.0
house cleaning
  + -1 more
purchased the Had a great experience from the moment I purchased the deal. Communication with the the owner was always prompt and I felt like my business was a priority. The 2-person crew did an excellent job. My house has not been that clean in a while.
Description of Work: 4 Hours of cleaning for 3 story duplex.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$125

Response from SparkleClean
Thank you (removed member name) for choosing SMO for your homes heating and cooling needs. We appreciate your review on Angie's List.

Alison T.
04/2015
3.0
house cleaning
  + -1 more
I was really excited for the cleaning. I'd spoken to Sara, the owner, and she was great. We'd communicated by email and by telephone, and I let her know what areas of my home I wanted cleaned by order of priority. There were three ladies that came to my house, so I thought that the cleaning was going to be thorough and be finished well within the allotted timeframe. The cleaning started upstairs in my Master bathroom, where two of the ladies began to clean. Why it took two people to clean my small Master bathroom, I don't understand (showerhead had been broken in a previously cleaning, so the shower/tub had not been used) but it took them 45 minutes. The other lady was cleaning the hall bathroom. Early on - maybe a half hour in, one of the ladies came to talk to me about adding additional time. Due to the size of my home, they estimated another hour or two. Not willing to buy more time, I re-prioritized for them what needed to be cleaned - my master bedroom and bathroom needed to be completed, hall bathroom, vacuum the hallway and stairs, clean the half bath downstairs, then sanitize the kitchen and mop. I tried to stay out of the way, so I went into my office. I was very disappointed that the cleaning was not thorough, and when I went downstairs to check the progress, I noticed that the mop was pushing what appeared to be lint or other debris over the floor. I pointed it out, and one of the ladies then bent down and picked it up with her hand. They soon finished, packed up and left. My house didn't feel/look/smell clean, as it normally does when I have it professional cleaned.
Description of Work: Cleaned my 3 bdrm, 2 1/2 bth townhouse.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$125

Response from SparkleClean
Thanks for your review. We are sorry to see these marks. This home had not been thoroughly cleaned in a while, so it required more labor to get it cleaned. The bathroom and majority of the home fell under the "below average cleanliness and unkempt" condition category. We love to clean, but we need a realistic amount of time in order to clean to a professional level. Owner spoke with customer during the cleaning, and we gave 30 minutes extra of free labor to try and get more done. Please be aware that when buying a coupon, you are buying a set amount of time, not a full house cleaning. Coupons are for 4 labor hours, 6 labor hours or 12. Most homes this size take around 8-10 labor hours to fully clean the 1st time, coming from a neglected state. Sorry for the lint on the mop, it was just what the mop picked up from the floor. After vacuuming, the ladies use a terry cloth over a mop to sometimes drag any excess debris from the floor. Ladies were rushed at the end of cleaning to try to cover the priority list. With all customers, we are happy to discuss what coupon may be appropriate for your sized home. This home was over 2000 square feet. We regret that your experience was not what you expected.

Rodney W.
04/2015
5.0
house cleaning
  + -1 more
This is my third cleaning and I am extremely pleased. I have had the same supervisor, Myra, for each cleaning along with 2 other individuals. She is easy to communicate with and the cleaning has remained consistent. They arrive on time and immediately start working. I have tried several other cleaning services but this is my best. I'm looking forward to continuing with their service for a very long time.
Description of Work: I contacted the provider and we discussed my requirements. I am extremely detail oriented and like everything cleaned from top to bottom. Sarah and I agreed on price and a monthly schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

F S.
04/2015
2.0
house cleaning
  + -1 more
Shocked that the Staff overlooked routine tasks. These included cleaning kitchen cabinets, toilet bowls, bin liners and and main floor study. I was in the house for 90% of the duration of the their time like I usually am but on the last cleaning they did not ask for clarification on whether study needed cleaning and left it without cleaning. This is just bizarre because they have consistently done so in the past whether spouse is using it or not. They were and are always given clear and unambiguous instructions on what to do when they come here and these remain the same each time. The service is sub standard and has deteriorated over time. Always new people coming in with the supervisor who seems to be training new people as she brings them every time to clean. Do not recommend even though they did come back to clean up the study. However, owner seems to have taken it all too personally.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$190

Response from SparkleClean
We are sorry this was not a good relationship. Customer had unreasonable demands and unreachable expectations. We decided to suspend future services with this customer. We don't believe any maid service will satisfy this customer. At SparkleClean, we take good care of our customers, and are very customer service focused. We maintain our A rating due to our responsiveness, our well trained maids and overall great care for our customers. My ladies want to keep our customers happy, and if we make a mistake, we are happy to go back to fix or look at other ways to deliver better service. Maids were sent back to home after customer called. This cleaning was supposed to be an extra, quick cleaning, to touch up before guests. We appreciate any feedback for services, as we continually look for ways to better service our customer, but we believe this review to be unfounded in much fact.

Ashley H.
03/2015
5.0
house cleaning
  + -1 more
The service is good. I like them. The staffs are good. I would recommend them. They might be a little pricey, but they are good.
Description of Work: I have used one housecleaning company, SparkleClean. I am still using them. They just clean my home like vacuuming all of the rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Sara F.
03/2015
5.0
house cleaning
  + -1 more
Great job..kitchen appliances were spotless, floors, windows, etc were very clean.
Description of Work: Floor to ceiling clean up of a condo unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Marianne B.
03/2015
5.0
house cleaning
  + -1 more
After scheduling a cleaning I had to cancel the morning of the cleaning due to a water main break and so no water available . Sarah immediately rescheduled me for the next day, really very accommodating. The three ladies showed up on time and did an excellent job.They worked non stop for 2 hours. I was very pleased with the service and would highly recommend them.
Description of Work: Cleaned condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195.99

Paulette H.
03/2015
4.0
house cleaning
  + -1 more
I tried to schedule with them but they are unable to accomodate me with my schedule.
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$125

Zee H.
03/2015
3.0
house cleaning
  + -1 more
Arrived on time. Service was ok. Arrived in team of 3. Total 1 hour of service was spent in discussing the cleaning plan for the basement and for the break. Won't call them again. Wonder how they got on A list.
Description of Work: Bought 4 hours of service. Worked only 3 hrs.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$125

Response from SparkleClean
Customer was informed that the scope of work was too much for 4 labor hours in advance and onsite. Home needed about twice the time to clean due to condition. Ladies worked over 4 labor hours, (3 ladies for 1.5 hours) but did not charge customer additional. Ladies worked efficiently and did not take breaks. Best wishes in finding another maid service.

Brian K.
03/2015
5.0
house cleaning
  + -1 more
I am satisfied with the work. Couple of small things got over-looked like the tops of the trim around a couple of doors/windows but overall the cleaners were punctual, and professional. There was a lot of grease build up on painted surfaces around the range. the cleaners did not get it all off. When I mentioned this to the owner, she credited me back for that. Fair and honest--a nice combination
Description of Work: Move out cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Amy S.
03/2015
5.0
floor cleaning, house cleaning
  + 0 more
They clean my whole house, and i am amazed everytime I come home. They now clean for us on a regular basis, and I am so absolutely happy with the services. We will continue to use Sparkle Clean on a regular basis for years to come!! Super Happy and Super Satisfied!
Description of Work: Monthly cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Diana C.
03/2015
5.0
house cleaning
  + -1 more
I'm always nervous when trying out a new cleaning company. I have had some very good and not so good experiences in the past. I will say SparkleClean was fantastic. From the moment I purchased the deal on Angie's List, Sarah was in contact with me to schedule my cleaning. She was very flexible and we found a date and time that worked for my schedule. The cleaners showed up on time and did an amazing job. I could tell my house was clean the moment I walked in the door, and not just because it smelled clean. I would definitely recommend SparkleClean.
Description of Work: SparkleClean sent three cleaners for approximately 2 1/2 hours of cleaning. They cleaned my entire house to include floors and dusting the blinds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jeanne W.
03/2015
5.0
house cleaning
  + -1 more
The experience I had with Sparkleclean of Alexandria was excellent. From the first contact through the invoice, I was impressed with this company. First, they were very professional. I was contacted quickly, within minutes. The date was set for the cleaning and Sarah explained exactly who would be coming. Soon I learned the time since I had to travel to meet the cleaning ladies. They were there on time, and came in with all of their tools. They walked with me through the condo so that I could point out what needed cleaning; they listened to my concerns about the extra cleaning needed in the bathroom and kitchen. Second, they have excellent work ethic. After they knew what I wanted them to do, they set to work. After they finished, I inspected the bathroom and the kitchen as well as the rest of the condo. The cleaning exceeded my expectations. They even dusted the tops of the wall outlets. The condo is ready for new tennants.Third, the price is reasonable, especially for the good cleaning that they give. I will use this company again and recommend it to you most highly.
Description of Work: Sparkleclean performed a move-out cleaning of my condo/apt. The areas of emphasis were the maser bath and the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from SparkleClean
Thank you for taking the time to give us your kind review. We enjoyed working with you, and hope to again! Wishing you all the best.

Robin S.
02/2015
5.0
house cleaning
  + -1 more
They did a much more thorough job than any other service I have used in the past. Sarah is great. Very responsive and always wanting to know how they did and if there is anything else they can do to improve. I have since starting using them on a regular basis and am always pleased with the results.
Description of Work: Basic cleaning for a 3 level townhouse

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Joseph D.
02/2015
5.0
house cleaning
  + -1 more
I bought the deal for their services because they had done good work for me in the past. As usual, the two cleaners did a thorough job, and scheduling was simple.
Description of Work: They provided housecleaning services as part of a deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from SparkleClean
Thanks for taking the time to give feedback. We appreciate you as our customer!

Cassandra P.
02/2015
5.0
house cleaning
  + -1 more
I think they did a very thorough, very responsive
Description of Work: $175 for 6 Hours of Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from SparkleClean
Thanks for your review, we appreciate you taking the time to give feedback. We enjoyed leaving your home SparkleClean.

Contact information

6801 Richmond Hwy, Alexandria, VA 22306

http://www.SparkleCleanOnline.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

SparkleClean is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

SparkleClean accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, SparkleClean offers free project estimates.
Yes, SparkleClean offers eco-friendly accreditations.
Yes, SparkleClean offers a 5% senior discount.
Yes, SparkleClean offers emergency services.
Yes, SparkleClean offers warranties.
SparkleClean offers the following services: Maid Service, Spring Cleanings, Move In & Move Out Cleaning, Weekly, Bi-weekly, Monthly, & Special Occasion Cleaning, Maid Services, Trashout, Detail Cleaning for Kitchen & Bath, Hoarder & Pack Rat Cleanup
We do not steam clean carpets, we do not provide lawn service.

Contact information

6801 Richmond Hwy, Alexandria, VA 22306

http://www.SparkleCleanOnline.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed