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Paula's Organic Cleaning

House Cleaning, Window Cleaning, Blind Cleaning

About us

With 25 years of experience Paula's Organic Cleaning has been serving the Washington D.C. area. With a dedication to quality and customer service Paula's Organic Cleaning will work to hard to meet your expectations.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

House Cleaning, Laundry By Request, Change Linens, Ironing, & Silver Polish.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.655 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
2%
2
7%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.6
Showing 26-50 of 55 reviews

laura H.
07/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They were wonderful. My only issues with them, and these were minor, were that they were instructed not to clean inside any cabinets, and they did in one case, and they forgot to dust a flight of stairs. I think this happened because the person we spoke to didn't understand English well. But they worked very hard, the cleaning items they used were not toxic and didn't fill my house with fumes, they worked very swiftly and cleaned tough mold so well, and in the end, my house smelled like lilacs. Definitely recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

kristin K.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Paula has a team of ladies that work for her and when they arrive the first time they clean the house from top to bottom. The first time is sort of the "Deep Clean" and is more expensive but after the first visit she can tell how long it will take to perform a thorough cleaning and her fee is based on that time factor. Paula and her team are fantastic!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Arlene S.
03/2015
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$110

Brooke B.
03/2014
5.0
house cleaning
  + -1 more
Paula and her team do an excellent job cleaning. They are thorough and quick. I have a two bedroom, two bath apartment and the bi-weekly cleaning takes just over an hour with a team of three.
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jennifer W.
12/2013
5.0
house cleaning
  + -1 more
Paula is great to work with and the results are wonderful. Coming home after they clean is fantastic, everything is so thorough. I especially like the fact that they use products that are less harsh but clean wonderfully. In addition, Paula is very concerned that we are pleased with the work, and we have been since they started a couple months ago. I would highly recommend Paula's Organic Cleaning.
Description of Work: Cleans Home every 2 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Michael A.
10/2013
5.0
house cleaning
  + -1 more
As noted above, it has been great. Paula is easy to work with, knowledgable, and focused on being sure that we are satisified. We enjoy having her and her staff in our home each week.
Description of Work: Paula had a crew of 4 staff. They provided full-house cleaning as well as laundry services. They were excellent, professional and good to my dog -- Louie. We are very happy to have found them through Angie's List. Paula explained her pricing based on per-person per-hour, which was very clear and more transparent than simply giving a fixed price. As a result, if they worked more efficiently we only paid for the time worked. They actually worked very efficiently, which meant that the original amount of $225 we had estimated for the service was never realized. My husband and I look forward to a long relationship with Paula and her staff. Dr. E. Abramowitz

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Laura N.
10/2013
1.0
house cleaning
  + -1 more
I called twice and left voicemail but no reponse. Maybe is out of business?
Description of Work: Did not respond to calls

Rating CategoryRating out of 5
responsiveness
1.0


Justin W.
10/2013
5.0
house cleaning
  + -1 more
I hired Paula's Organic Cleaning to do a deep cleaning of my 2BR apartment. I hadn't had the apartment professionally cleaned for several months, so wanted the job to be done thoroughly. 3 maids come over and they did a very nice job, over the course of 3 hours. Among other things, they cleaned my fridge, and dusted or scrubbed every surface I could think of (including underneath the microwave). The only thing that went wrong, is the maids' car got towed while they were cleaning! But, they didn't complain + coordinated with Paula to find a solution. There was a bit of a language barrier. I expect to use Paula's Organic Cleaning service again. The price worked out to ~$25/maid/hour, which is reasonable.
Description of Work: Cleaned my 2BR apartment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Whitney M.
08/2013
5.0
house cleaning
  + -1 more
The girls are amazing. They always arrive on time, prepared, do their job, and leave. I like the cleaning supplies they use, never leaves a strong odor. They are professional, work fast (which is nice when they are being paid by the hour), and do a great job. Paula is always responsive to my crazy schedule and replies within hours. Love them so much, they now have a key to my house and have scheduled for them to come every 3 weeks. Great company, extremely professional, trustworthy.
Description of Work: Cleaned 3 bedroom house with basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

John H.
07/2013
4.0
house cleaning
  + -1 more
They did a thorough job. Communication was thorough after cleaning and I gave feedback and she didn't reply to my response.
Description of Work: They deep-cleaned our house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$225

Eftychis M.
05/2013
5.0
blind cleaning, house cleaning
  + 0 more
They arrived late but did the best residential cleaning I have ever seen. The house was spotless and their team of 3 did our 2 bedroom 2 bath top to bottom in less than 2 hours.
Description of Work: Total house cleaning. 3 ladies showed up to perform the service. They were all very nice. They did a phenomenal job cleaning, including cleaning each row on our window blinds. The quality of the cleaning made up for their lateness (which admittedly was due to issues parking and finding the location).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$150

Justine L.
05/2013
5.0
house cleaning
  + -1 more
Paula and her team of girls are absolutely wonderful. I found Paula and her team via Angie's List when looking for a very organic but highly rated cleaning service. I have now used them twice for my mother's home, and will continue using them on a monthly basis. Due to my mom's serious illness, it was imperative for the house to be completely dust and germ free. Their first visit was a very deep, thorough cleaning, from top to bottom (we wanted extras like: vacuuming the curtains, etc). My mother's place is a very old home that had never had professional cleaning services before, so it was a lot of work for Paula's crew. The deep clean (for about 1700 sq.ft) was $275 (they charge $75/hour), and the second time, a regular cleaning, was $150 (1.5 hours). They always arrive punctually, and the girls are very pleasant. I checked each room/space they cleaned and they addressed every nook and cranny thoroughly (e.g, top of ceiling fans, light fixtures, top of doors, picture frames, etc). I am so very pleased with the quality of their work that I am considering using them for my own home. Thank you, Paula and your team!
Description of Work: Home cleaning (~1,700-2,000 sq. ft, 2 levels, 3 full baths, 3 bedrooms, kitchen, dining room, living room, laundry/mud room), entryway, stairs - all carpeted). Extras included: vacuuming the curtains, extensive cleaning of sills, vents, and baseboards. Pleasant surprises: they made the beds (changed sheets), took the trash out, washed dishes in the sink. They use non-toxic cleaning agents, but they still had some freshening scent to them, so I purchased non-scented organic products and they used those instead.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dorothy J.
05/2013
2.0
house cleaning
  + -1 more
I reached out to this company on 4/28/13 and never heard back. I usually do not write a review on that, but I have been encouraged by Angie's List members that I really should be providing feedback about companies that do not respond to me.
Description of Work: I reached out to this company on 4/28/13 and never heard back. I usually do not write a review on that, but I have been encouraged by Angie's List members that I really should be providing feedback about companies that do not respond to me.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0

Yes, I recommend this pro

Melissa M.
03/2013
5.0
house cleaning
  + -1 more
Really, really pleased. Their first clean was wonderful. I had a fractured leg and hadn't done much cleaning or organization for a very long time. I also have a lot of things in a small apartment. They were so conscientious, very detailed cleaning work, straightened the place, and very nice (and kind.) I've had them back twice now and plan on continuing with their service as I think worth every penny. So pleased that I am getting biweekly though had intended once a month. Feel very lucky that I tried them. Paula is also very quick with responses to questions.
Description of Work: Initial deep clean and signed up for regular biweekly service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Kurt G.
11/2012
5.0
house cleaning
  + -1 more
This is the second time I use Paula's services. She has been great in accommodating my last minute request. Her workers are fantastic. They come in a crew of three, always with at least one of them conversant in English. They are very polite, listen to my needs and come to ask me just enough to get the service done. And because they don't use harsh chemicals, the house is left smelling good. To top it off, they leave a few surprises: they cleaned inside the fireplace, got rid of some old crust on the stove top, and even carefully cleaned the base of the blender. I definitely recommend this company!
Description of Work: Cleaned, vacuumed and wiped two bathrooms, kitchen, eating and living room, two bedrooms and an office area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David H.
08/2012
5.0
house cleaning
  + -1 more
I had an excellent experience with Paula's. They did a great job. On a very short notice, they were able to come in and do a full housecleaning and very satisfied with the work.
Description of Work: We used Paula's Organic Cleaning for housecleaning services. We used them at the end of May.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Lakia F.
08/2012
5.0
house cleaning
  + -1 more
I have a 9-month-old daughter and wanted a company that used zero chemicals. My house hadn't had a good cleaning since I became pregnant and I contacted Paula and she scheduled an estimate for me immediately. She was unable to attend in person however, she guarenteed that she will have her team come at the scheduled time we agreed to. Her team was late but they arrived ready to work and then realized that my home was larger than I described and wanted to clean half the house and return in the morning to finish the rest. Since my guests were arriving the next day, I requested that they finish that evening and they obliged. I was pleasently surprised. They cleaned places in my home that hadn't been clean since I first purchased in 2006! I was so impressed by the quality of their work. She charges $75 an hour but gave me an hour free since she was unable to come in person to quote a price to me.
Description of Work: Paula's team cleaned a townhouse in the Anacostia area of Washington, DC. My home is approximately 1400 sq ft and has 3 bedrooms and 3 1/2 baths.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$150

Dahri M.
08/2012
2.0
house cleaning
  + -1 more
They sent three people to my house. When they left my husband, who had been working from home, said the house looked good. I however, gave it the white glove test and found they had not done the baseboards where they meet the floor. Left smears on my dining room mirror. I have two living room lamps they dusted one not the other. In my kitchen there were some spots on my floor that told me they had not done a thorough job. There was dust around the rugs in front of my sink and island. My shower walls were gritty as well as the floor and shower door. The molding around my front door had not been dusted either. I was so frustrated I stopped looking. This gal only cleans with natural products so that must be what caused the grit in the bathroom. I called to complain and she said the floors next to the baseboards were not cleaned becauses I did not want her to bring her own rags but instead use the papertowels and swifter dusters I provided. I left them three vacuums, two with attachments that my other gals used along the floors. She made no offer to come back and make it good. She has a gimmick where she talks you into doing a longer "deep cleaning" the first time which includes moving the furniture and windows. I know they moved the furniture in the living room only. My sliding glass door in the kitchen was not cleaned either. Even though my home is cleaned every two weeks I let her do this. I feel like I was ripped off and would never recommend this gal to anyone.
Description of Work: They were supposed to clean my bedroom moving small pieces of furniture. Clean the wood floors and vacuum the carpet. Clean the sliding glass door, dust everywhere. Clean the masterbath. Clean the hall, living room, dining room (moving furniture), powder room and only the windows, floors, carpets in the kitchen. I did not let them clean my cabinets except to dust, nor my appliances or counters.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Melissa S.
07/2012
5.0
house cleaning
  + -1 more
We contacted Paula, wanting to arrange a move-in cleaning following several weeks of work by contractors. We only had a one day-window for the house to be cleaned between the renovations being finished and our moving in but Paula was able to schedule us for that very day, no problem. She and her team did a great job and were very thorough - all of the dust and construction grime was gone when we arrived and we were able to start unpacking straight away. They made sure to wipe down all the baseboards, window trim, door trim and all the places that fill with dust but could easily be skipped over in a cleaning. I would definitely recommend them and will use them again if we need cleaning services in the future. Paula is very attentive, friendly and easy to work with.
Description of Work: Thorough move-in cleaning at a house that had just been renovated.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Nancy W.
06/2012
5.0
window cleaning, house cleaning
  + 0 more
Paula's ladies started cleaning my house a little over a year ago. The team is punctual and very thorough. They work very hard the entire time they are there. Normally they come to me first thing in the morning. Paula's service also did a Move-Out and Move-In cleaning when I moved and it was excellent and also very thourough. She uses organic products so the house smells fresh when completed and not reeking of chemicals. I highly recommend her. The house is spotless when I get home and Paula comes with her teams at times to spot check and make sure things are done according to her standards. We have settled on a schedule of once every three weeks and 2 or 2 1/2 hours. That works best for me and keeps the price reasonable. She will however work with you to find a plan you can live with. I don't know what I'd do without them. I cannot recommend them highly enough.
Description of Work: The ladies clean my whole house. They will also change and make the bed, put sheets in laundry. Clean windows. Paula is very responsive and will work with you so far as schedule and price go. She charges $75 an hour flat rate. The first cleaning is usually 3 or 3 1/2 hours but it is well worth it. They clean ceilings for spiderwebs, vents, mop floors - wood, tile and ceramic. Clean blinds and ceiling fans. It is a very thourough deep clean including the "normal" vacuuming, dusting, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Teal D.
06/2012
5.0
house cleaning
  + -1 more
Paula was able to schedule the cleaners to come out within a day or two. They were so detail oriented that I was in love with the service immediately. Finally I have found a cleaning service that does the detail of cleaning that I would do if I was cleaning the house myself. I have been looking for that for awhile now and thankfully have found it. I would recommend this service to anyone!
Description of Work: Paula's Organic Cleaning is terrific! I was calling around trying to find a cleaning crew at the last minute last week and thankfully Paula was able to accomodate me. I had a variety of needs. We had just completed some renovations on our house - dust everywhere, my parents were coming into town and I am expecting a baby so there wasn't alot of heavy lifting that I could do myself - and my schedule is hectic!! They cleaned my house top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Stephanie P.
04/2012
5.0
house cleaning
  + -1 more
I had a good experience with Paula's Organic Cleaning and would definitely recommend them to others. When I first called, Paula and I set up a time for her to come by to give me an estimate. She showed up on time and was pleasant and professional. On the actual cleaning day, Paula accompanied her crew, since it was their first time at my house. They showed up right on time at 8 AM and immediately went to work. A deep cleaning is what they always do the first time at your house, and it's more expensive than a regular cleaning. But the crew moved all my furniture, rolled up the area rugs, etc. to make sure they got every corner clean. When I got home that evening my house looked fantastic! Paula also gave me a follow up call to make sure I was happy with my service. I pointed out a couple of minor things that the cleaning crew had missed, such as dusting the top of a cabinet, and Paula offered to send them back to hit those spots for free, which I deemed unncecessary. I plan to hire them again.
Description of Work: I had my house deep cleaned in preparation for a baby shower that I was hosting.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Mark J.
01/2012
5.0
window cleaning, house cleaning
  + 0 more
Paula and her team came highly recommended to me. I wanted a crew that was going to be prompt, trustworthy, and efficient. They were all that and more. I have a 1200 square foot condo, no pets, hardwood floors and no time to clean. It took them about two hours to do the initial "deep clean" which Paula asked to do for the first time -- the subsequent sessions will be to maintain what was done. Everything was wonderful, rugs, carpets, windows, bathrooms, wood floors, etc. The place just looked so much better than when my previous cleaner had "sort of" gone through the rooms. Paula is extremely involved in what her crews do and she always got back to me right away to work out times for them to come over. I'm using them on a regular basis and have recommended them to my friends to use as well.
Description of Work: Comprehensive cleaning of a two bedroom, two bath condominium.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Pamela C.
09/2011
4.0
house cleaning
  + -1 more
It went well. They were on time and worked diligently the whole time. They worked around us (we were in the house), and did a thorough job, even cleaning our dusty wine rack.
Description of Work: They performed a thorough housecleaning, including inside surfaces of windows.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Nancy W.
03/2011
5.0
window cleaning, house cleaning
  + 0 more
Overall it went well. Again, they are not the cheapest cleaning company, but in this case I believe you get what you pay for. Paula will be sure to fix anything not done to your satisfaction. She is also very nice, and takes time to go over her estimates.
Description of Work: Paula's folks came out and did a total cleaning from top to bottom. They included washing the windows and the sliding glass door. They washed and scrubbed walls. They made sure cobwebs were taken care of. While they are not the cheapest, I believe you get good value for your money. Paula is eager to be sure that you are satisfied. I have signed up for recurring cleaning services from them as they are better than anyone else I have used. Their organic cleaning agents are good and the house smells fresh, but not over chemical lemony.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200
    • 1
    • 2(current)
    • 3

Contact information

6515 Windham Ave, Alexandria, VA 22315

http://www.paulasorganiccleaning.com

Service hours

Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
9:30 AM - 1:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Blind Cleaning

FAQ

Paula's Organic Cleaning is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 6:30 PM

Tuesday: 8:00 AM - 6:30 PM

Wednesday: 8:00 AM - 6:30 PM

Thursday: 8:00 AM - 6:30 PM

Friday: 8:00 AM - 6:30 PM

Saturday: 9:30 AM - 1:00 PM

Paula's Organic Cleaning accepts the following forms of payment: Check
Yes, Paula's Organic Cleaning offers free project estimates.
Yes, Paula's Organic Cleaning offers eco-friendly accreditations.
No, Paula's Organic Cleaning does not offer a senior discount.
Yes, Paula's Organic Cleaning offers emergency services.
Yes, Paula's Organic Cleaning offers warranties.
Paula's Organic Cleaning offers the following services: House Cleaning, Laundry By Request, Change Linens, Ironing, & Silver Polish.

Contact information

6515 Windham Ave, Alexandria, VA 22315

http://www.paulasorganiccleaning.com

Service hours

Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
9:30 AM - 1:00 PM