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Maid Solution LLC

House Cleaning

About us

Who Is MAID SOLUTION? We are a house cleaning service located in Alexandria,Virginia, since 1993. The firm is owned and operated by people with experience of over 27 years in the cleaning business. The owner, Paula Garrison, has an extensive background in the fields of business and hotel management. All of our staff prides itself on being professional, trustworthy, and conscientious. We are mothers, students, pet owners and long time residents of Virginia. Why would you choose us? *Maid Solution is a licensed, bonded and insured company. *As a small locally owned company we truly believe that every customer is important to the success of our company. Therefore, customer satisfaction is our number one goal. Being a small company we can satisfy better your personal requirements to cleaning your home. *Environmental safe cleaning. For the safety of your families and pets. *High degree of owner participation in business.

Business highlights

32 years of trusted experience

Services we offer

House cleaning cleaning service, Maid Services, cleaning Spring cleaning service, Deep Cleaning service, Move In cleaning service, Move Out Cleaning service, Weekly cleaning service, Bi-Weekly cleaning service, Monthly cleaning service, As needed Cleaning service, one time cleaning service , Green Cleaning service upon request, regular cleaning service, Best house cleaning company, Rated best house cleaning service.

Services we don't offer

Laundry Services, Carpet Cleaning or Post Construction

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
7%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 147 reviews

Kathryn D.
05/2015
5.0
house cleaning
  + -1 more
Very responsive! The bathrooms were in worse shape than I realized and before performing work outside the offer, the office called me to clear it. The extra time spent on my job made them late to the next jove, but they were very nice about it. Would definitely recommend!
Description of Work: Cleaned the bathrooms and kitchen of a vacant rental unit before the next tenant moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Maid Solution LLC
Dear member, I am glad we were able to help with cleaning of your rental. Please let us know if we can help in the future. I will let the team know that you were happy with their performance. regards Paula Garrison General Manager

Katie C.
05/2015
5.0
house cleaning
  + -1 more
Paula was extremely responsive to my request for a quote and came out the very next morning. I started out with a deep/spring cleaning and then decided to sign up to have them come every other week. I have been very pleased with the service so far, though I don't really have a basis for comparison as far as other companies go. The first time they came they gave a little extra special touch by doing things like arranging my magazines in an attractive way (the second time that wasn't done though so they may use different teams of people). They also changed the sheets which is very nice. Coming home to a clean house is a wonderful feeling and I'm already hooked:)
Description of Work: Biweekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Maid Solution LLC
Dear Member, Thanks for choosing Maid Solution to clean your home every other week. I am glad everything is going well. Please don't hesitate to contact us directly if you have any special requests. We will make sure it happens. regards Gerson de Loza Quality Manager

Pamela T.
05/2015
5.0
house cleaning
  + -1 more
Maid Solution left house spic and span great customer service and corteous staff! Thanks maid solution for an outstanding job.
Description of Work: Spring cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Maid Solution LLC
Dear member, Thanks for using Maid Solution to service your home regularly. I will make sure to share this review with your team. I am very glad you are happy with your service and that we are meeting your expectations. If you ever have any concern or issue please contact me directly. I will be more than happy to make sure we make it happen. As a small locally owned company we truly believe that every customer is important and customer satisfaction our number one goal. regards, Gerson de Loza Quality Manager

Sylvia T.
05/2015
5.0
house cleaning
  + -1 more
Professional and fantastic job. Team always very gracious and wonderful attitude. Easy to schedule
Description of Work: general house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Maid Solution LLC
Dear Member, I am glad that Maid Solution is a able to help you with the cleaning of your home. Please don't hesitate to contact us directly if you ever need to share any feedback. We take everything in a positive and constructive way. My quality manager will always make sure that we meet your standards.I will share review with the team. best regards Paula Garrison General Manager

Frank M.
05/2015
5.0
house cleaning
  + -1 more
I purchased a deal for 3 hours of cleaning of my vacant rental property. Immediately after I purchased, they contacted me to let me know that the deal did not apply to move out cleaning, but that they would be happy to apply the deal to my balance. I appreciated this proactive approach and good customer service. They did a very good job cleaning and I would use them again.
Description of Work: Move out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$222

Response from Maid Solution LLC
Dear member, I am glad everything went well with move out cleaning. We have teams that specialize on this type of service. Thanks for sharing your experience with other members. best regards Paula Garrison General Manager

Steven J.
05/2015
5.0
house cleaning
  + -1 more
They were very professional. I knew that the time would probably run over but the charges were reasonable. I was very pleased
Description of Work: Cleaned he whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Maid Solution LLC
Dear member, Thanks for using Maid Solution for your move out cleaning. We will make sure to share this review with the team. Please let us know if you need our services in the future. We really appreciate your feedback. regards Gerson de Loza Quality Manager

nicholas S.
05/2015
5.0
house cleaning
  + -1 more
The cleaning crew was great, they showed up exactly on time and did a great job in cleaning my house. I would definitely recommend their services.
Description of Work: Provided cleaning services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Maid Solution LLC
Dear Member, I would like to thank you for sharing your experience with other members. I am glad everything went well with service. best regards Paula Garrison General Manager

WENDY B.
05/2015
5.0
house cleaning
  + -1 more
They were both so gracious and friendly and did everything I needed done with a smile. They work great as a team and I definitely want them back.
Description of Work: Dora and Jenesia did a most thorough deep cleaning of my house!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$263

Response from Maid Solution LLC
Dear Member, We are so glad that you were pleased with the service. I will make sure we share your review with your team. At Maid Solution we have teams that specialize on deep cleaning. Thank you so much for considering using our services in the future regards Paula Garrison General Manager

Dan A.
04/2015
5.0
house cleaning
  + -1 more
Great job, all bathrooms squeaky clean, bedrooms dusted, organized. Kitchen very clean, rest of the house vacuumed. Only thing is arriving 45 mins late but probably due to traffic. Also loose closet door appears to have broken and landed on bedroom floor making visible scratches. But not their fault, just better care next time.
Description of Work: clean town home, 3 levels, 3 bedroom, 3 bathroom, kitchen, living room, sitting room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Maid Solution LLC
Dear Member, I am happy to hear you were satisfied with service and glad to know no one got injured with loose hanging door. Please in the future advise of anything that is loose to avoid any injuries or damages. We give a window of one hour of arrival for hour teams to show up. Unfortunately we can't provide an exact time. Team arrived within that window. Thank you so much for considering using our service on a regular basis. We will follow up to make sure that all your services exceed your expectations. Your review will be shared with your team. regards, Gerson de Loza Quality Manger

Iain W.
04/2015
5.0
house cleaning
  + -1 more
great service and did a great job.
Description of Work: cleaned our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Maid Solution LLC
Dear member, Thanks for sharing your experience with other Angie's list members. We at Maid Solution work as a team to ensure you receive quality customer service as well as exceptional cleaning crews. Please fell free to contact us with any feedback. regards Gerson de Loza Quality Manager

Coleen C.
04/2015
5.0
house cleaning
  + -1 more
I was very pleased with the excellent service provided by Maid Solution LLC. My house sparkles. Even my 15 year old son was impressed. My family will be using them in the future.
Description of Work: Home cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Maid Solution LLC
Dear Member, It was a pleasure meeting you and your son yesterday. Your review is a great compliment to our company. I will make sure to share review with the team. Please never hesitate to contact us with any feedback. We always have meeting with teams to make sure we keep our high standards. Our quality manager Gerson de Loza is also available to meet with you or to modify anything on your service best regards Paula Garrison General Manager paula@maidsolution.com

marianne H.
04/2015
5.0
house cleaning
  + -1 more
I recommend Maid Solutions because they do a good cleaning job, are reliable, they email you before each visit, they immediately tell you if any accidents happened and pay for the repairs. That is invaluable to me. In the past I have had cleaning ladies that did not tell me when something was damaged . And when they don't tell you about the accident, I feel like they are hoping you will not notice it, like sweeping it under the rug, which I find absolutely infuriating. This is why I chose Maid Solutions (1) they do a good clean job and are fast, and (2) they tell me immediately if they accidentally break anything.
Description of Work: Every two weeks, cleans a 2 bed, 1 bath townhouse - 950 sq. ft. Ongoing service.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Joshua D.
04/2015
5.0
house cleaning
  + -1 more
Services were great. I called a day prior inquiring about the services and if they could come the next day which they did. The manager even came out to my house to make sure everything was satisfactory. It is a great company and I currently have them scheduled again. Highly recommend!!
Description of Work: Deep cleaning of the whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Maid Solution LLC
Dear Member, We really appreciate your review. As a small locally owned business we truly believe that every customer is important to our success. We can better satisfy your personal requirements. The owner/manager has a high degree of participation. We spend hundreds of hours training employees to ensure high cleaning standards. We have a very low employee turnover and that is key to keeping the service consistent. Fell free to contact us at anytime with and feedback regards Gerson de Loza Quality Manager 703-971-5753

Robert C.
04/2015
5.0
house cleaning
  + -1 more
Very pleased with results. Cleaned things that I never get to. Found dust in places I didn't even know about. Everything in bathrooms clean and shiny. Dust under couch and bed gone. Dusty smell in house is gone. Microwave clean.
Description of Work: Three floor townhouse. Dusted, vacuumed, mopped. Cleaned bathrooms completely. Moved furniture and objects on counters to remove dust and dirt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Response from Maid Solution LLC
Dear Member, We are pleased to hear that you were satisfied with your deep cleaning. We have teams that specialize only on this type of service. We will make sure we share your review with the team. Thank you for taking the time to share your experience with Maid Solution. best regards Paula Garrison General Manager

Jennifer S.
04/2015
5.0
house cleaning
  + -1 more
Really great service and easy scheduling.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Maid Solution LLC
Dear Member, We are glad everything went well and that our scheduling process was easy. Here at Maid Solution we all work as team in order to provide an excellent service. We strive to provide quality cleaning for all our clients. Thanks for sharing your experience with other members. regards Gerson de Loza Quality Manager

Allyson F.
04/2015
5.0
house cleaning
  + -1 more
We used them for pre-sale of our condo in Arlington. Raquel and Claudia did a great job! I was really impressed at how clean the carpets, stove and refrigerator turned out. Really a great cleaning. They were very polite and professional. Price was similar if not slightly lower than competitors. Our only issue was that we were told they would arrive at 7:30am, and they did not arrive until 8:00am due to traffic. That said both Raquel and Claudia were extremely apologetic, as was Paula who called to offer her apologies as well. Would recommend!
Description of Work: Move-out cleaning for small one-bedroom condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$175

Response from Maid Solution LLC
Dear member, I am glad everything went well with the service. We have teams that specialize on deep cleanings. We will make sure team knows that you were happy with their performance. We apologize for miscommunication but we do need to allow an hour window for the teams to arrive safely. Sometimes they encounter traffic situations. Thank you for sharing your experience with other members and look forward to working with you in your new home. regards Paula Garrison General Manager paula@maidsolution.com

Michael C.
03/2015
5.0
house cleaning
  + -1 more
We have been let down by two other maid services, but this team did a terrific job! Lots of attention to detail, didn't mind moving things to clean and dust, and the house was sparkling. We have signed on to this team for the long haul. The customer service was outstanding, professional and punctual - they were totally focused on work and wrapped things up in less than 2 hours. I highly recommend Maid Solutions. You can see the training and employee care they put into their people.
Description of Work: The two-woman team cleaned our house from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Maid Solution LLC
Dear member, It was a pleasure meeting you. I am glad Maid Solution is a right fit for you. As a small locally owned company we are able to customize your service. Most of our clients are recurrent and we like to send the same team.Clients feel more comfortable having the same team and our teams like to be sent to the same houses.Your team will be very happy to know how much you appreciated their hard work. Please call us anytime to share feedback. We have meetings with teams every morning to make sure we are keeping clients like you happy. regards Gerson de Loza Quality Manager gerson@maidsolution.com

Jason J.
03/2015
5.0
house cleaning
  + -1 more
Great - our cleaners (Betzaida & Delsy) were on time and worked the entire 4.5 hours we contracted for. I would use them again in the future!
Description of Work: Provided deep cleaning for 2 floors in our home - all bathrooms, kitchen appliances, the works!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Maid Solution LLC
Dear Member, I want to thank you for choosing Maid Solution to assist you with your Spring Cleaning. We will make sure the team knows that your were happy with their performance. This reviews really motivate our staff in many levels. regards Gerson De Loza Quality Manager [Removed hyperlink]

Patricia P.
03/2015
5.0
house cleaning
  + -1 more
Professional. Detailed description and performance of service. Good oversite by owner, Paula on initial visit. Hired them for follow on service. Paula asked for honest feedback and stands behind all work performed.
Description of Work: Whole house clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Maid Solution LLC
Dear Member, We are glad you were satisfied with our service and decided to use Maid Solution for recurrent cleanings. Paula Garrison the owner, has a high degree of participation in the company. She will be very glad to see your review. I will also share review with your team. Please contact us if you need to share any feedback. We use all feedback in a positive way regards Gerson de Loza Quality Manager gerson@maidsolution.com

Julie G.
02/2015
5.0
house cleaning
  + -1 more
Maid Solution is very affordable and thorough. They are a locally owned and operated company. I am always pleased with their work. I have been using this company since 2009. If I have to change or cancel a service, Paula is always accommodating, and responsive. They also do great move-in/move-out service. I highly recommend this company!
Description of Work: Bi-weekly maid service. Cleaned kitchen, scrubbed bathrooms, washed floors, dusted, vacuumed, changed bed linens, etc...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Maid Solution LLC
Dear member, I want to thank you for taking the time to share your experience with Maid Solution. We are very pleased that you are happy with our service. We will make sure to continue providing a quality service. Please don't hesitate to call us if you have any feedback you would like to share. best regards Paula Garrison 703-9715753

John R.
02/2015
5.0
house cleaning
  + -1 more
They are great! Always send the same crew and they are so friendly.They do a terrific job cleaning and always leave the house sparkling.I would highly recommend Maid Solutions!
Description of Work: Clean house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Maid Solution LLC
Dear Member, Thank you for choosing Maid Solution to clean your house on a bi-weekly service. I am glad to hear that your are happy with the service and your crew.We appreciate you sharing your experience with other members. We will periodically ask for feedback to ensure we are continuing to provide exceptional service. Please don't hesitate to contact us if needed. thank you Gerson de Loza Quality Manager gerson@maidsolution.com 703-971-5753

DeAnn F.
02/2015
5.0
house cleaning
  + -1 more
I would definitely use this service again and am thinking of making them my full-time housecleaning service. I have tried many housecleaning services from Angies List and other referrals, but none sent staff that worked as hard or took as much pride in thier work. They were punctual, professional, and genuinely pleasant. Not only did they do great job - this is the first time I did not have to ask cleaners to clean my stairs - they were very sweet to my old and half-blind dog. Strongly recommend them for your cleaning needs.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254

Response from Maid Solution LLC
Dear Member, Thank you for taking the time to post a review for our Maid Solution. I am glad you were very satisfied and that you are considering Maid Solution for regular services. Please contact our office at your convenience so our manager can come to your home to provide an estimate for recurrent services. She will be happy to go over cleaning checklist and answer any question or concern you might have. regards Gerson de Loza Quality Manager gerson@maidsolution.com 703-971-5753

Richard K.
02/2015
5.0
house cleaning
  + -1 more
The service was prompt and on time. The manager was pro-active, kept in touch, and was able to respond on short notice. Manager showed up after the team arrived and provided additional instructions. Very customer service oriented.
Description of Work: Provided 3 hrs of house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Maid Solution LLC
Dear Member, I am glad you were satisfied with our service. Thank you so much for sharing your experience with other members and for hiring Maid Solution to clean your home on a regular basis. regards Gerson de Loza Quality manager gerson@maidsolution.com

Jason B.
01/2015
5.0
house cleaning
  + -1 more
They did a great job. I recommend them and will be using them in the future.
Description of Work: Bought a $99 deal for 2 hours of cleaning. Our house took a little longer and charged at their standard rate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Maid Solution LLC
Dear Member, Thank you so much for trying us out and using us on a regular basis. I am glad everything went well with the initial service. We look forward to working with you. best regards, Paula Garrison General Manager paula@maidsolution.com

Melissa G.
01/2015
5.0
house cleaning
  + -1 more
We've been very pleased with Maid Solution. Over the past 7 years they have been wonderful. We have a toddler and two dogs, and they make our house look like it is kid and pet-free! Not a small feat.
Description of Work: We've been using Maid Solution for regular cleanings (every other week) since 2009. In addition to regular cleanings, they performed more thorough cleanings on multiple occasions: after we finished renovations, before putting our old house on the market, before moving into our new house, and when we needed "spring cleaning" done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Maid Solution LLC
Dear [Member name removed], Thank you so much for choosing Maid Solution to clean your home. We really appreciate you sharing your experience with other members. We hope to clean your home for many years to come. Please don't hesitate to contact us if you have any feedback you like to share. We want to make sure we are keeping the service to your standards. best regards Gerson de Loza Quality Manager gerson@maidsolution.com 703-971-5753 www.maidsolution.com

Contact information

6176 Grovedale Ct Ste 100, Alexandria, VA 22310

http://www.maidsolution.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
1512468
Trade License Locale
6176 grovedale ct suite 100
Trade License Authority
County of Fairfax
Trade License Expiration
12/10/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Maid Solution LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 2:00 PM

Maid Solution LLC accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Maid Solution LLC offers free project estimates.
Yes, Maid Solution LLC offers eco-friendly accreditations.
No, Maid Solution LLC does not offer a senior discount.
No, Maid Solution LLC does not offer emergency services.
No, Maid Solution LLC does not offer warranties.
Maid Solution LLC offers the following services: House cleaning cleaning service, Maid Services, cleaning Spring cleaning service, Deep Cleaning service, Move In cleaning service, Move Out Cleaning service, Weekly cleaning service, Bi-Weekly cleaning service, Monthly cleaning service, As needed Cleaning service, one time cleaning service , Green Cleaning service upon request, regular cleaning service, Best house cleaning company, Rated best house cleaning service.
Laundry Services, Carpet Cleaning or Post Construction

Contact information

6176 Grovedale Ct Ste 100, Alexandria, VA 22310

http://www.maidsolution.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 2:00 PM