C J's Towing Enterprise Inc

The car was delivered to the dealership and it permitted the dealership to begin work the following morning very early since I had an appointment that day for  the car's general service.

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went fine

They were promt and they followed through. They were also very timely, professional, and accomidating to my needs . They did an excellent job and I would definetly use them again.

My car was hit and the other driver wanted to handle it himself rather than going to his insurance company. Turned out his insurance company wouldn't pay because he was driving someone else's car. I went to Eand M because the guy who hit my car asked me to. I was having some trouble getting this guy to make arrangements to pay for the work and it was looking like this might be a nightmare. When I went to Marcos and explained it he gave me the estimate and then followed up with the guy who hit me and handled it all. Marcos didn't have to do that but he went above and beyond by making all the arrangements, including calling me back to tell me he had made arrangements for payment and I should just bring my car in. I brought it in on a Tuesday morning, was given a ride to the Metro, and it was ready Thursday afternoon - New Year's Eve! The car was washed and looked great. Marcos even went outside with me to look at the car and show me what they had done. I definitely recommend this shop!

The job was botched very badly, and the company gave me a very hard time about making restitution. They cut all utility lines in my yard despite the lines having been clearly marked. The Delmar worker told me "he just didn't believe the utility lines really were located there." The Delmar rep. made appointments with me and then just didn't show up; no call, or anything. The Delmar rep. accused me of fabricating reports, which was obviously not the case. This was the worst experience I have ever had with any company.