A-1 Garage Door

Garage Doors

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

A1 garage door has been providing fast, friendly family services in your neighborhood for years. While maintaining our humble family ideals, our company has grown to service both commercial and residential markets with no job too small or large for us. A1 Garage Door is a full line garage door company operated by specially trained, certified and uniformed technicians. We specialize in providing quality garage door services such as sales, full installations and repairs. It is our aim to bring you the best customer service possible accompanied by very reasonable prices. We are located in Alexandria Virginia but we currently only provide services to Stafford, Woodbridge, Fredericksburg, Culpeper, Chantilly and Manassas and its neighboring Northern Virginian areas, Maryland & Washington DC. Additional phone - (571) 572-5420.

Business highlights

22 years of trusted experience
Black Owned & Operated
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

residential door, garage door installation & repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

4.9440 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 301-325 of 440 reviews

Rich W.
07/2024
5.0
garage doors
  + -1 more
Good job, timely service
Description of Work: Install new garage door

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Clark R.
01/2021
5.0
garage doors
  + -1 more
Great- awesome price done quickly
Description of Work: Spring replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith C.
06/2020
5.0
garage doors
  + -1 more
Garage Door Repair
Description of Work: A-1 Garage Door was super responsive and did great work! Sunday night before Memorial Day our garage door went out of alignment, would not close, was crooked and the wires on the side were unspooled. I was convinced we would need a new door. A-1 came to our property within an hour (about 8pm) and assessed the problem, we did not need a new door. Charles had the door operational again (better than it ever was) in about 30 minutes. Charles came back 2 days later to replace the bottom quadrant of the door which had been broken when the problem started. Charles worked fast and fine tuned the whole system. His work exceeded expectations. We will absolutely use A-1 again if necessary and we will recommend them to anyone looking for help with their garage door needs. Thank you Charles!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David L.
04/2020
5.0
garage doors
  + -1 more
Absolutely perfect
Description of Work: Safety coil spring had stoped working , & was replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike R.
05/2019
5.0
garage doors
  + -1 more
Great job and quick!
Description of Work: Replaced two garage door openers and adjusted doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A-1 Garage Door
Thank you and we appreciate it for your review

Corey W.
08/2018
5.0
garage doors
  + -1 more
Excellent!
Description of Work: New Garage Spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie O.
05/2012
5.0
garage doors
  + -1 more
A-1 responded to my query within hours and was here the same day, a Saturday. They adjusted the time to meet our schedule and were very punctual. Charles was very professional and quickly identified the problem as stemming from loosened bolts and a piece of metal framing that was knocked slightly askew. He fixed it all within minutes and checked his work. He also checked the chain to ensure it was working properly. I was very pleased that he did not try to up-sell me but addressed the problem I had at hand. When I do eventually replace the door, I will definitely call them again.
Description of Work: Our garage door had begun to creak and shudder very loudly every time we used it. A1- fixed it by tightening the bolts and fixing part of the frame that was knocked slightly askew. They also checked the chain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

MICHAEL G.
04/2012
5.0
garage doors
  + -1 more
Lesson Learned? Garage door openers and service are expensive. However, I have a 1 yr warranty from him (and he wrote this down for me) that stated if I had any problems, he would drive down and repair/replace for free, next 4 yrs was on Chamberlains warranty. While I couldve paid for the opener myself (I found online for $270), I know I'm out of touch with my tools and would have spent a whole day replacing the opener. Considering its a 3hr round trip for him (and he did this twice), and his superb responsiveness/punctuality, when all things considered, i saved. It was otherwise a nice repair if he did not try to lie about me not holding down the button long enough. Telling someone they are not operating a remote correctly after they have been using it for 7 years with no problem is not bright.
Description of Work: I had just arrived home for Saturday after being out. As I was parking, my garage door wouldnt open. I had to go inside the house and manually open the garage door. I called nearly every garage door business within a 80mile radius and had no responses, like it is these days, just answering machines as excuses. What garage door business would be closed on 2 out of 7 days of the week, at least have someone on call. Within the next 4 hrs the gentleman drove 70 miles to my location and resolved my problems. One of my springs broke. Not only did he replace it, but he also replaced my tangled pulleys and wires. After testing the garage door several times, he went on his way. Later in the day I was leaving for an errand and the door would not open. Called him back and he returned on Tuesday. While this was not his fault as he did test it, I have no one to blame, just unfortunate. Tuesday he returned and tried to make a liar out of me. As i was demonstrating that the door would start to open but then stop and close, it wouldnt, it was working as intended. He then told me that I was not holding down the remote button down long enough (I've been using this remote for 7 years). I told him he needed to come up with a better story. After about 5 more tries and the garage door stopped making a liar out of me, it stopped working. He said its too hot and unplugged the garage door opener. After waiting 15 minutes, he told me to try again... but this time, I told him to push the actual control panel buttons. Sure enough, with the remote "story" out of the picture, he pushed the button on the garage control panel, and it had the same symptoms. This time he said that your garage door opener needs to be replaced. He said that you have new springs, new wires, but the opener is too old (its been used since 1999 but in a period of 4 days (since he came), it got old? I told him to come up with a better story. This is why the FAIR professionalism. It wouldve been LOUSY if he did not, in the end, say, I cannot tell you whats wrong other than I have replaced everything with new, and the only thing I dont know about is your old garage door opener. He charged me $160 for the spring/pulley + emergency repair (Saturday). Now he wants another $350 to replace the garage door opener. I told him he was out of his mind if he thought I was going to pay $510 ($160+350) for a new spring and a new garage door opener assembly. He said garage door opener assembly is always $350, and a spring replacement is always $160. Since my garage door opener was out of business, I asked if he could make a compromise as I dont have this kind of cash sitting around (yes, cash only). He replaced my never-working second garage door pulley, wires, and also a broken spring, and replaced my out-of-service garage door opener. for the same price. Why did I do this? Lowes was the only other who picked up the phone. Lowes would charge me $39 to give someone a call (I called everyone else on Angies list by the way). Then said no one would arrive till middle of next week, and they have their own rates, and would require at least two visits; 1 to check out the situation (and $90 for that), and the 2nd to replace any parts (another $90, plus parts and labor = $300 for garage door opener (Chamberlain 1/2hp belt model) plus 1hr-2hrs of labor = . I told Lowes I already know whats wrong, why charge me double? I was told it doesnt matter what you think is wrong, they have to look at it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$510

Richard C.
04/2012
5.0
garage doors
  + -1 more
e explained what had happeneed and he
Description of Work: I just can't say enough nice things about all of these people. I originally called the company that installed the doors when my garage door came off the tracks but they never called back. I called A1 after seeing their reviews on the list. The woman who answered the phone worked hard to set an appointment up immediately and kept me informed about the serviceman's estimated arrival, etc. Charles, the Tech was courteous and skilled and had my door fixed quickly. He showed me what had caused the problem and fabricated a little trick to keep it from happening again. Also the price was embarrassingly low. Bonus? The door is now quieter and smoother than when it was brand new. I could not be happier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

carl F.
03/2012
5.0
garage doors
  + -1 more
Great job. Came out for an estimate the same day I called. Able to install three days later. Did an outstanding job! Worked hard, realigned motor and made the new doors glide like never before. Also very polite gentlemen. They cleaned up everything and were not happy until I operated the doors to see how smoothe they are. HIGHLY RECOMMEND !!!
Description of Work: Replace both garage doors and fix alignment where I backed into the frame.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Kitty A.
03/2012
5.0
garage doors
  + -1 more
Process went smoothly from the initial call to the installation. This company made the experience a pleasant one. Very easy to work with.
Description of Work: Removed old garage door and motor and installed new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,325

Jennifer S.
03/2012
5.0
garage doors
  + -1 more
Charles gave me an estimate the day I called. He was on time, very friendly, and easy to work with. The prices were very good and significantly below other's estimates. They were available to install on a Saturday. They arrived at 7:30AM to install the 2 doors, and finished by noon. I am very satisfied with their work, price, and quality. I highly recommend them.
Description of Work: Replaced 2 garage doors, removed old doors, and cleaned up afterwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,325

Mark W.
03/2012
5.0
garage doors
  + -1 more
Charles gave me the best price of the contractors I interviewed, and we were thrilled with the service from start to finish. Abby (hope I spelled that right) was a delight on the phone and Charles is a professional who takes his workmanship seriously. One of the sensors acted up after installation - Charles was over to the house in a jiffy to set things right. We won't be replacing this door any time soon (God willing) but I'll happily pass his name to anyone who is.
Description of Work: A1 Garage Door replaced my 2-car garage door and opener system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

John S.
03/2012
5.0
garage doors
  + -1 more
They were great. Expert advice. They had to come back and accomodated our schedule. Very friendly and very knowledgeable. I would recommend them and certainly use them again.
Description of Work: A-1 serviced my garage door and installed a remote to use with the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Steven C.
02/2012
5.0
garage doors
  + -1 more
Abbey from the office responded to my inquiry through Angies' List right away. She was very polite and accommodating regarding scheduling and checked to make sure Charles the technician was there on time. Charles was prompt and polite, installed a new circuit board and reprogrammed the remotes.
Description of Work: Diagnosed problem with garage door remotes. Installed new circuit board and reprogrammed remotes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bob F.
02/2012
5.0
garage doors
  + -1 more
I received an Angie's list deal via email for a garage door tune up. I purchased it an followed up with an email to the company. They called me right away and we set up an appointment for the next day. They arrived early and took care of the problems in 30 minutes. I was very pleased, ovrall.
Description of Work: I needed a garage door opener tune up. They replaced my bad remote and fixed the keyless entry. They were to install a new opener on my other garage door, but the rafters ran in the wrong direction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Audrey R.
02/2012
5.0
garage doors
  + -1 more
We received 3 quotes from garage door installation companies and chose Door Doctor based on price, availability of door styles and company ratings/reviews provided through Angie’s List. Door Doctor subcontracted the actual installation work to A-1 Garage Doors. “Charles” from A-1 arrived on schedule and spent a few minutes explaining what he would be doing and approximately how long it would take. After that, I didn’t hear from him until the job was complete (4-5 hours). He reviewed the work with me and provided the warranty information. I asked him a few questions about door safety, maintenance, etc. and paid him the full amount of the job by check. The door looks great and works well. Charles from A-1 was cordial and pleasant and seemed to be very focused on providing a good service in a very efficient manner.
Description of Work: A-1 Garage Doors replaced our original garage door (22 years old) with a new metal, insulated garage door. The service included removal and disposal of the old garage door and installation of the new door. The electric motor and electronic key pad (entry) were in good working order and did not require replacement. Based on our budget and the quote from Door Doctor, we chose to upgrade the door from the standard construction to a thicker door designed to provide greater insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

elizabeth G.
01/2012
5.0
garage doors
  + -1 more
They were very responsive. In all the quotes I have received so far, they are the lowest. My husband told me that when he came down he seemed very knowledgeable. The only problem was that when I called the references they said the same. We received estimates from 3 people and now we are to 2 of them, in which A-1 is one of them. I am not sure if I will contract them for the job.
Description of Work: I received an estimate from A-1 Garage Door for garage door last week.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Walter L.
01/2012
5.0
garage doors
  + -1 more
Sorry.... Look above.
Description of Work: I submit this as a most-demanding consumer. A-1 Garage provided excellent service from start to completion. Tim (the technician) was great. The company might sound small-time on the phone but they deliver big-time service. I called around to several companies before hesitantly calling A-1. During my call they seemed very accommodating (sometimes that's a red flag). I decided to go with them. They gave me a time --- they arrived on time--- they performed the requested work and more. I am completely satisfied! I bet you will be also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kwabena A.
12/2011
5.0
garage doors
  + -1 more
He was excellent. I loved the price and once the work was done, the place was very clean. I looked at the work, and it was well done.
Description of Work: Fix new garage door and garage door motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,060

Daniel B.
12/2011
5.0
garage doors
  + -1 more
I had called a few different places who were all expensive, but A-1 was very competitive with their pricing. They are very dedicated to their work, and always show up on time. The customer service was excellent, and were very nice every step of the way. They were a great company to work with.
Description of Work: They fixed the opener in my garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Samuel A.
12/2011
5.0
garage doors
  + -1 more
It went very well! He is really humble. He really took the time to show me a lot of stuff.
Description of Work: He installed a new garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Godwin G.
12/2011
5.0
garage doors
  + -1 more
It went well. He did a very good job. He did a good job of showing me all the kinds of garage doors and I liked the way he did his job.
Description of Work: They installed a new garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emmanuel S.
11/2011
5.0
garage doors
  + -1 more
The installer cleaned the whole garage including the spider webs. He took everything outside the garage and also neatly packed them back after he finished the installation. He was highly professional and very punctual. I do recommend this comapny to all homeowners.
Description of Work: A-1 Garage Door replaced my old two garage doors with new ones. The cost included the 2 new garage doors, materials, as well as the labor cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Ba Hoang P.
11/2011
5.0
garage doors
  + -1 more
We called several garage door companies, including Costco, for quote reference, and finally decided to go with A1 Garage Door. We've just purchased a house in Silver Spring and have been working on many projects. Garage Door replacement was the project that we like best due to great service and the best value (we saved about 15% compared to quotes from other companies). Charles, the owner, is a great person. He was willing to help us with out-of-the-list items (replaced 4 rotted wood trims between garage doors and bricks), so the garage door project became perfect. Charles did the job very carefully, exactly like his company's goal "Quality is above quantity". Charles was also very responsive when we called him on Saturday to ask for help. He then arrived the next day (Sunday) and helped us to address our needs. We cannot be happier with the service that Charles and A1 Garage Door have provided. We recommend A1 Garage Door to everyone!
Description of Work: Replaced 2 new garage doors Stratford 3000 Triple-Layer (Steel + Insulation + Steel) with new frames and 2 new LiftMaster 1/2 HP Belt Drive Garage Door Openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from A-1 Garage Door
Thank u for choosing A1-garagedoors and we look forward to self u any time

Contact information

8050 Saint Julia Pl, Alexandria, VA 22309

http://a1-garagedoors.com/

Service hours

Sunday:
5:30 AM - 11:59 PM
Monday:
5:30 AM - 11:59 PM
Tuesday:
5:30 AM - 11:59 PM
Wednesday:
5:30 AM - 11:59 PM
Thursday:
5:30 AM - 11:59 PM
Friday:
5:30 AM - 11:59 PM
Saturday:
5:30 AM - 11:59 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
19-A1GA
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
11/30/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

A-1 Garage Door is currently rated 4.9 overall out of 5.

Sunday: 5:30 AM - 11:59 PM

Monday: 5:30 AM - 11:59 PM

Tuesday: 5:30 AM - 11:59 PM

Wednesday: 5:30 AM - 11:59 PM

Thursday: 5:30 AM - 11:59 PM

Friday: 5:30 AM - 11:59 PM

Saturday: 5:30 AM - 11:59 PM

A-1 Garage Door accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, A-1 Garage Door offers free project estimates.
Yes, A-1 Garage Door offers eco-friendly accreditations.
No, A-1 Garage Door does not offer a senior discount.
Yes, A-1 Garage Door offers emergency services.
Yes, A-1 Garage Door offers warranties.
A-1 Garage Door offers the following services: residential door, garage door installation & repair.

Contact information

8050 Saint Julia Pl, Alexandria, VA 22309

http://a1-garagedoors.com/

Service hours

Sunday:
5:30 AM - 11:59 PM
Monday:
5:30 AM - 11:59 PM
Tuesday:
5:30 AM - 11:59 PM
Wednesday:
5:30 AM - 11:59 PM
Thursday:
5:30 AM - 11:59 PM
Friday:
5:30 AM - 11:59 PM
Saturday:
5:30 AM - 11:59 PM