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Oechsner Electric

3.5(
4
)

Electrical, Phone Wiring

About us

Additional e-mails - luke@oechsnerelectric.com, tom@oechsnerelectric.com. Additional contact names - Luke Oechsner, Tom Oechsner. Additional phones - (940) 636-0926, (940) 631-2383.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Residential, commercial & industrial electrical. Fiber optic cabling, Phone and Data cabling

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
MasterCard
Visa

Reviews

3.54 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
25%
2
0%
1
25%
Rating CategoryRating out of 5
quality
3.5
value
3.3
professionalism
3.8
responsiveness
3.3
punctuality
3.3
Write a review
Showing 1-4 of 4 reviews
Virginia M.
07/2015
1.0
electrician
  + -1 more
unknown
Description of Work: Charged me 5 1/2 hours labor for. Simple reset of a GFI electrical outlet in a bathroom. When I asked the electrician what had been wrong, he admitted they didn't check the bathroom for this simple fix.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$350
Tanja M.
06/2013
5.0
electrician
  + -1 more
He did a great job! Very nice, professional and fast! I will recommend him and call him if I have any electrical issues future!
Description of Work: Instaled our hotube
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Samuel P.
12/2012
5.0
electrician
  + -1 more
Great people great service.
Description of Work: Put an outlet for a hottub for the back porch.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Jim R.
03/2010
3.0
electrician
  + -1 more
They were somewhat unreliable with their initial show time. They had bigger fish to fry, so I was put on the back burner for a few days. Their work was marginal at best and they over charger me by about four hours. Then they made a mistake with the type of breakers they used, so the inspector told them to fix it. Of course, I got an additional bill for $265. They made the mistake, and I had to pay for it! Then to find out this Spring they didn't wire the electrical outlet correctly. So, I called them to fix it. At first he tried to bluff me, but my dad is a master electrician and he said it wasn't done correctly. They agreed to fix it, but never bothered to show up! This is what you can expect if you choose them. I won't make that mistake again.
Description of Work: Installed electrical break box, two pool pumps, salt water control box, one timer, and three switches.
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
$1,250
Response from Oechsner Electric
The work for this customer was on a time a material agreement. This means the customer pays for the labor by time and whatever material is required to complete the work. This puts the risk on the customer. It also means the customer will not have to pay money that contractors bid into fixed pricing. All contractors put extra money into the job to cover for what ifs. That being said this customer was installing the pool himself and supplying all the pool equipment. The additional cost was for a type of pumps that required two GFCI breakers at a cost of $148 dollars. This is not a standard installation. And the breakers were billed at cost with no mark up or labor charges. Regardless if Oechsner electric installed before or after the inspection the cost was the same. Actually it was less since we would have put our over head and profit into the price if we had installed them before the inspection. I recall at the time explaining this to the customer and he paid his bill. If a customer feels they have been cheated then the bill should be disputed. As far as being unreliable in the initial show up time because “they had bigger fish to fry”, this is complete misunderstanding what happened. Oechsner Electric prioritize it workers base on community needs as a whole. Electricity is service to modern life. Some of our customers are hospitals and industrial customers. If they have an emergency call then Oechsner Electric will give them priority over a swimming pool installation. A contractor must make the often difficult decision based on community needs and financial needs. Sometimes it is an elderly person that needs a service rebuilt so they can have oxygen. We take pride in giving every customer the service they desire but we only have so many workers. Scheduling is an extremely difficult task for any contractor that deal emergency calls. As far as not wiring an outlet right I am not sure what he is talking about. It looks like it worked for 6 months or so. Oechsner Electric tries to do whatever is possible to make sure our customers are satisfied and if a customer calls with concerns over pricing or the way there being taken care of we will deal with this matter. I have just learned of this review as of 6/13/11. In my opinion this customer had pre conceived expectations they were not consistent with the services rendered. Any time someone hires a contractor they should first try get a recommendation and then fully understand the pricing and steps of the project so there no misunderstandings and if there is a problem try to resolve it as soon as it comes to the customers attention. The Oechsner family has been doing electrical work since 1907 in Wichita Falls. We have an outstanding reputation for honesty and good workmanship. We plan on doing business in Wichita Falls for the long term so we take complaints seriously and will work with all customers to provide a satisfactory experience.

    Contact information

    PO Box 1547, Wichita Falls, TX 76307

    www.oechsnerelectric.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Electrical,
    Phone Wiring

    FAQ

    Oechsner Electric is currently rated 3.5 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:30 PM

    Tuesday: 7:30 AM - 4:30 PM

    Wednesday: 7:30 AM - 4:30 PM

    Thursday: 7:30 AM - 4:30 PM

    Friday: 7:30 AM - 4:30 PM

    Saturday: Closed

    Oechsner Electric accepts the following forms of payment: Check,MasterCard,Visa
    No, Oechsner Electric does not offer free project estimates.
    Yes, Oechsner Electric offers eco-friendly accreditations.
    No, Oechsner Electric does not offer a senior discount.
    Yes, Oechsner Electric offers emergency services.
    Yes, Oechsner Electric offers warranties.
    Oechsner Electric offers the following services: Residential, commercial & industrial electrical. Fiber optic cabling, Phone and Data cabling

    Contact information

    PO Box 1547, Wichita Falls, TX 76307

    www.oechsnerelectric.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    Closed