StainBusters Cleaning and Restoration has been in business for over 25 years. The business is run by the owner/operator Mark. Part time employees, including his son, are hired as needed and always supervised/directed by Mark. StainBusters is IICRC Master Cleaner Certified and is most likely the highest certification of any business in San Antonio area. Our Company has two full size vans with powerful Butler systems. Both are used for water damage/cleaning jobs, etc. Mark also owns over a dozen blowers, several industrial dehumidifiers, and other sophisicated water damage/cleaning equipment.
Business highlights
38 years of trusted experience
Emergency Services Offered
Services we offer
We are IICRC master cleaning certified and specialize in water damage, carpet cleaning, oriental rug cleaning, upholstery cleaning, tile cleaning, fiber and fabric protection, carpet installation, fire damage, leather cleaning, and hardwood floor installation.
Description of Work: I only received a quote from this provider. I ultimately did not proceed with any service from them or any of the other providers contacted. The owner was very thorough in explaining their processes, what he suggested be done, based on my expressed needs, and answered all of my questions completely. He and his wife were very professional, and based on their customer service, I will definitely consider using them when I am ready to proceed.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James T.
01/2015
5.0
carpet cleaners
+ -1 more
I don't have a lot of experience with carpet cleaning companies, but based on my limited experience I figured I needed someone better than average to remove a bad stain. I chose Mark at Stain Busters because of another Angie's List review. Mark was professional and did an excellent job of cleaning the carpet, removing the stain, and repairing a spot where a thread was unraveling. He also left and then picked up equipment to help dry the carpet. I certainly recommend him!
Description of Work: Cleaned carpet in including removing a stain I wasn't at all confident could be removed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$369.6
Therese M.
04/2014
5.0
carpet cleaners
+ -1 more
Mark was amazing. I have never had anyone spend so much time cleaning my carpets. They look brand new!
Description of Work: We had 7 rooms cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Anna Lee F.
03/2014
5.0
carpet cleaners
+ -1 more
I was very surprised at the length of time. Mark took to clean our carpets. He was very particular in his work. He was working for over 6 hours. The carpets look great!
Description of Work: Cleaned carpets, re-stretched carpet and patched a hole in carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Michelle S.
03/2014
5.0
carpet cleaners
+ -1 more
As always, Mark did an excellent job! I can't believe the things that he can get out of my carpet and make it look so nice again. Before the first time he came, I really thought we were going to have to replace the carpet. We had a new puppy in an alpha-dog battle with our older dog. Our carpets were disgusting in every room. I could not keep up with the mess. My Mom told me to give Mark a chance before spending thousands on new carpet. Mark saved my carpet and my budget. I have him come back every year --- right before my mother-in-law visits ;) . He's the best! I wouldn't have anyone else clean my carpet anymore.
Description of Work: Cleaned, treated multiple stains and applied protectant to carpets in my master bedroom, office, very large great room and area rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Bill H.
08/2013
5.0
carpet cleaners
+ -1 more
Art was very professional and friendly. Service was performed professionally and to satisfaction.
Description of Work: Cleaned bedroom carpet.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Louisa S.
05/2013
5.0
upholstery cleaning
+ -1 more
We made an appointment via the phone. He arrived on time and then took his time to do an excellent job. He is highly trained and qualified and has a wonderful personality.
Description of Work: I bought a fabric protection policy at Lazyboy so I didn't pay Mark directly. He is so professional and good. I would highly recommend him and will use him again in the future.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DIANE & ALLEN B.
04/2013
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
Best carpet cleaner I have ever used. Worked hard to get tough stains out, we have two dogs and five year old carpeting. Marc is polite, friendly, professional and I would recommend him in a heart beat!
Description of Work: Deep restoration cleaning and repairs of carpeting (5,000 sq. ft. home). Oriental rugs cleaned and pet odor treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
11/2012
5.0
carpet cleaners
+ -1 more
Cleaned thoroughly and carefully and explained how to care for spots as they occur.
Description of Work: Cleaned specific areas of carpet where needed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Cynthianna M.
09/2012
5.0
carpet cleaners
+ -1 more
They were okay. They couldn't guarantee they could remove stuff. The scheduling was an issue. They responded promptly to my call and they gave me a good estimate. It just didn't meet my schedule at that particular time. They responded appropriately.
Description of Work: I got an estimate from StainBusters Cleaning and Restoration for carpet cleaning.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
LaDona W.
03/2012
5.0
upholstery cleaning
+ -1 more
Mark called me and I thought he was just going to come over to estimate the work. But, no, he was ready to do the job! He was so prompt and patient, since I didn't get home from work until after 6PM. Guardian had told me that it would take 7-10 days just for an estimate. But Mark got here much sooner than that. He did all the work himself. I asked how much it would cost for him to clean the entire sofa, and I found his price reasonable, considering how much cat hair, cat vomit, dog yuk, you get the picture, there was on the sofa. He took apart the sections, vacuumed them thoroughly then applied antimicrobial liquid in case there was mold forming in the cushions. He told me beforehand exactly what he was going to do. He put down all kinds of protective sheeting on the floor so none of the spray would get on it. He also took his shoes off! He made sure I had all the animals put away so they would not go out the door. Oh, and he wore a name tag, had his business card, and introduced himself and showed me his licenses before he attempted to enter my home. He worked nonstop and finished the job in about an hour and a half. The antimicrobial spray he applied to the sofa has a very gentle scent to it, nothing overpowering. I could only smell the spray briefly after he applied it. The whole house doesn't smell now at all. It is a safe product he uses since the animals, of course, immediately had to jump on the sofa after he left. Non-toxic! I just can't say enough good things about this service. And he gave me coupons for carpet cleaning discounts for me and for my friends/co-workers. I will definitely recommend his services to others. I HIGHLY recommend his services to those of you who use Angie's List!
Description of Work: Mark came as the upholstery cleaner through Guardian Fabric Protection for Lazy Boy furniture. I made a claim through Guardian for certain areas of my sofa that needed cleaning because my dog threw up on it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
ANN H.
01/2012
5.0
carpet cleaners
+ -1 more
He's not cheap but he's great. He is very dedicated and thorough. He is so thorough. We used to have him clean carpets at our office. He's come twice to the office and twice at my home. He is certified. He is excellent. He's got a great work ethic. He is on time and very humble.
Description of Work: He cleans my carpets. He does furniture and carpeting.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Water & Smoke Damage,
Carpet Sales and Installation
FAQ
StainBusters Cleaning and Restoration is currently rated 5 overall out of 5.
StainBusters Cleaning and Restoration accepts the following forms of payment: Check
Yes, StainBusters Cleaning and Restoration offers free project estimates.
Yes, StainBusters Cleaning and Restoration offers eco-friendly accreditations.
No, StainBusters Cleaning and Restoration does not offer a senior discount.
Yes, StainBusters Cleaning and Restoration offers emergency services.
Yes, StainBusters Cleaning and Restoration offers warranties.
StainBusters Cleaning and Restoration offers the following services: We are IICRC master cleaning certified and specialize in water damage, carpet cleaning, oriental rug cleaning, upholstery cleaning, tile cleaning, fiber and fabric protection, carpet installation, fire damage, leather cleaning, and hardwood floor installation.