Stereo and Home Theater Systems, Home Security Systems
About us
Founded in 2011 and based in San Antonio, Tx JD Smarthome has quickly become the coolest custom business for anyone looking to have professional installations of their electronic equipment with some fresh ideas on technology. Locally owned and operated we offer customer financing options on everything we sell. We offer our very own brand SmartVault security camera systems and they are the best value anywhere near this price. Our magazine worthy TV wall mounting results are truely spectacular, while our automation systems truely make your home smart.
Business highlights
16 years of trusted experience
Services we offer
Professional HD Security Camera Systems, Home Alarm Systems, TV Wall Mounting, Home Automation Systems, Whole Home Music Systems, Digital Movie Poster Boards, Digital Movie Trailer Boards.
Very pleased with the quality of work and the special return trips to answer questions, help configure the smartphone app and DVR. Also the price was more than affordable. Called around to some of the big brands and they wanted 3-5X the price to install as well as monthly service fees and a 3-5 year contract! Not JD Smarthome, they have no contracts or monthly service fees. Security cameras have a great quality picture and work effortlessly with the simple fully functional mobile app. I would recommend and use again.
Description of Work: Had JD Smarthome come out and install indoor and outdoor security cameras.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Jesse G.
04/2017
5.0
home theater design, home security systems
+ 0 more
We first contacted JD back in May 2014 when we were in need of some TV's being wall mounted and they did a great job working with our stone fireplace and was not easy, nerveless JD did what he said and for how much he said. We then contacted JD in April 2016 to set up our camera system and again gave us the greatest service and equipment we could find, he followed up by doing a addition to our security system several months later at a nominal fee.
Description of Work: 1st time we had 2 Big screen TV's installed in difficult areas. 2nd we had JD set up security cameras system around the perimeter of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Sam C.
01/2016
5.0
home theater design
+ -1 more
He was great, actually. He was quick and quiet and made sure to show me how everything worked. I don't know the general going rate for this but I thought it was a little price-y for a smaller job, although, I would pay it again to have the same respectful service.
Description of Work: Set up all all our Audio/visual equipment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$276
Kathleen D.
07/2015
5.0
home theater design
+ -1 more
On time appointment. Fast, efficient service. Great looking mount and great job running wires inside wall. Would highly recommend these guys again. Fantastic job.
Description of Work: Installed new in the wall wired Large screen TV wall mount
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Richard C.
03/2015
5.0
home theater design
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Christy M.
01/2015
2.0
home theater design
+ -1 more
Provider showed up with his assistant and discussed with my husband where the t.v. was to be installed on the outside wall. Once this was determined, my husband wrote a check for the installation and left to go back to work. When I returned home from work and looked at the t.v., I noticed that it was not where I wanted it installed. My husband also agreed that they did not go up far enough above the trim of the window, as discussed before he left. I called the provider a couple of days later expressing my concern regarding the placement on the wall, as I do not like looking out my large picture window and seeing the bottom of the t.v. when looking outside. He seemed a little irritated, but agreed to come back out and raise it to the height I wanted. I told him it wasn't necessary to rush out and do the work, especially since the holidays were coming up. I followed up with him twice since our first phone conversation (via text message and a phone message), but have not heard back from him. So, unfortunately, this was not a good experience for me with this company. I will never use them again, and I will never recommend them to family, friends, or co-workers.
Description of Work: Provider installed 48 inch television on outside wall on patio.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$268
Response from JD Smarthome
I'm sorry you are not satisfied with the placement of your tv out in the patio area. It's very important, to avoid situations like these, to always be present when we perform our work. Unfortunately in this case you were not. Your husband, however, was, and we talked at length about where the TV was to be mounted. You misrepresented a few things in your review about us... 1) your husband was indeed there throughout the entire span of the installation 2) your husband and I talked at great length about the placement of the TV, and I expressed my concern to him about how low he wanted it 3) your husband, on seeing the finished TV on your wall, liked the placement of where the TV is hung You said he left after writing the check but before seeing the final result...this is not true. He left after we hung the TV but before we packed our tools. He made the decision to mount it at that exact same spot, and I verified with him several times about how low it may look. He said he would have a better view from the BBQ location with the TV at that height. When he saw the completed work he said it was perfect, wrote the check, then left to return to work. Maybe this is what you meant to write in your review? We always ask that the home owner be there to avoid any situations like this, but unfortunately you were not home, and you left it up to your husband to determine where the TV would be placed. He chose, but you did not like "his" decision. Please don't blame us and make up lies about our work when in fact the blame, if there should be any, lies squarely on you. We did say we would return to remove and remount it for you, but like you said "there was no hurry in doing this" since we are in the peak holiday season. But please be aware that if you do chose to have us return to remove and reinstall your TV for you we will have to charge you for this. We spend time, gas, and labor to my installers, as well as pulling us from other work. In the end, your TV was hung exactly where your husband requested it to be, he was extremely happy and excited about it, and happily paid us for our service. Any dislikes for the TV placement should be made with him, not us.
simon H.
12/2014
5.0
home theater design
+ -1 more
JD installed my tv and it came out better than expected. no wires can be seen, and in my opinion did more than just the basic package that i ordered. Even offered to re mount a tv in a different room that had been mounted wrong by a previous contractor. will defiantly use again if needed
Description of Work: Flat screen tv mount on wall with sound bar
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$547
Jeff N.
10/2014
5.0
home theater design
+ -1 more
After a few discussions, JD and crew showed up and gave a very detailed overview of work to be performed. This was followed by setting an initial day of work (of my choice) and a subsequent day in case it ran over (which it did). There was no additional charge for the extra work as the cost of service covered that so no hidden surprises. Took a bad experience and make it stellar hence my updated review. Thanks JD!
Description of Work: Buildout of audio for media room, plus buildout of audio for pre-wired home.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from JD Smarthome
We had a death in the family at the time [removed member name] scheduled his appointment. We were able to resolve this issue and reschedule his installation, which turned out to be an incredible whole home audio system. [removed member name] is thrilled about the finished project, and the quality of our work. His installation can be seen on our website customer gallery. We try as best as we honestly can to provide the customer with the most dependable and best work from our team. Sometimes life happens and we may get side-railed, but we always try to look for a workable solution. We found that solution with [removed member name] and still enjoy talking to him regularly outside of business. We appologize for any inconvenience this reschedule placed on [removed member name], but we know we came to a great conclusion. Thank you, Jeff! We appreciate your trust in us. JD
Bill W.
10/2014
5.0
home theater design
+ -1 more
I would highly recommend JD Smarthome for tv mounting. With his eye for detail and knowledge, I would use him for any services he provides. He showed on time. Had all necessary equipment needed. Explained every question I had, in great detail. There might be larger, more familar companies. But, with JD customer-oriented attitude, I can see his company growing rapidly. Please give this small business a try. You will be glad you did. Their customer service is second to none. Did I mention? Jd is just a heck of a nice guy. Thanks again JD. You can use me as a reference anytime.
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Service Categories
Stereo and Home Theater Systems,
Home Security Systems
FAQ
JD Smarthome is currently rated 4.7 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
JD Smarthome accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, JD Smarthome does not offer a senior discount.
No, JD Smarthome does not offer emergency services.
Yes, JD Smarthome offers warranties.
JD Smarthome offers the following services: Professional HD Security Camera Systems, Home Alarm Systems, TV Wall Mounting, Home Automation Systems, Whole Home Music Systems, Digital Movie Poster Boards, Digital Movie Trailer Boards.