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First Call Garage Doors, LLC

Garage Doors

About us

Our mobile team is ready to help you fix your garage door problem. Our technicians have over 14 years of experience and expertise to know which product will work best for your home or business while meeting your budget. At First Call Garage Doors, we take pride in offering quality products at affordable prices. Don’t let your garage door affect the safety and security of your home. We strive for complete customer satisfaction with every service, repair, and installation.

Business highlights

20 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

We take pride in offering fast and efficient service. First Call Garage Doors specializes on garage door repair and replacements. Fix Off -Track Garage Doors, Broken Springs, New Garage Door Installations or Replace, New Garage Door Openers Replace or Installation, Garage Door Maintenance, Tune up, Roller Replace, Sections Replace. We have the tools and products to ensure that your garage door works perfectly , smoothly and quietly .

Services we don't offer

Entry doors.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9158 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 76-100 of 158 reviews

John S.
05/2017
5.0
garage doors
  + -1 more
They came out 45 minutes after I called them on a Saturday afternoon. They replaced the broken parts and tuned up the door very quickly for a fair price. Very quick and very good service.
Description of Work: One of the plates on the side of the garage door failed, and the associated cable snapped. When the garage door opener tried to close the door part of the track was bent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from First Call Garage Doors, LLC
Thank you so much for your kind review. It was a pleasure working with you!

Min C.
04/2017
5.0
garage doors
  + -1 more
Mike was right on time. He identified the problem right away; replaced the broken parts and explained to us on the things we can do ourselves. The work provides warranty. Mike knows what he is doing, very professional.
Description of Work: Replace spring and another part, and tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Franc C.
04/2017
5.0
garage doors
  + -1 more
Michael was able to come out to our house the very next day after I called. He was right on time. He is very professional and completed the work within a couple of hours. Excellent work at a very reasonable price.
Description of Work: New garage door mechanism and motor installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$615

Response from First Call Garage Doors, LLC
Thank you so much for your kind review. We really appreciate the confidence you put on First Call Garage Doors to complete this project.

Linda P.
03/2017
5.0
garage doors
  + -1 more
Michael came right away and made the door operate like it was new.
Description of Work: Part had broken on the chain drive and door opener would not operate. Michael replaced the part an recommended a door tune up on my 20+ year old door. He replaced the rollers, oiled all parts and and reprogrammed the opener. I was concerned about the overhead spring being rusty, but he reassured me it was ok.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Hardik P.
03/2017
5.0
garage doors
  + -1 more
Very Well. Mike answered the phone call on Sunday morning and was at the house in less than 30 minutes. In a matter of minutes (seconds), he was able to identify the issue and quoted prices on different options available to fix the problem. He also very cleary explained the parts + labor cost and was open to negotiation. Most likely would be our go-to with any garage door problems in the future.
Description of Work: Garage door spring and pulley replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ruby A.
03/2017
5.0
garage doors
  + -1 more
They were punctual, professional, knowledgeable, skilled in their work, explained the entire process, and they got the job done in s timely manner.
Description of Work: The guys added a garage door opener and a new door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Christopher C.
03/2017
5.0
garage doors
  + -1 more
My garage door chain was off track and need to be serviced. They came quickly and assessed the situation and pointed out that the wheels on the track needed to be replaced as well. (Had not been done in 12 years!) I went ahead an upgraded the garage door opener as well and installed a remote key pad. The entire job was done in less than an hour! They are super knowledgeable!
Description of Work: My garage door chain was off track and need to be serviced. They came quickly and assessed the situation and pointed out that the wheels on the track needed to be replaced as well. (Had not been done in 10 years!) I went ahead an upgraded the garage door opener as well and installed a remote key pad. The entire job was done in less than an hour! They are super knowledgeable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Chris and Jackie T.
02/2017
5.0
garage doors
  + -1 more
It went well. I had a very old door and lift. They were happy to just do the simple maintenance I paid for, but I inquired about replacement. They were prepared for that, had samples to show me. They were even able to send a team out that day and within hours, I had a new system in place. I am very pleased.
Description of Work: Garage door inspection and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn D.
02/2017
5.0
garage doors
  + -1 more
Very well, an excellent company and service personnel.
Description of Work: fix and maintain garage doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn D.
02/2017
5.0
garage doors
  + -1 more
It went very well. The man was very experienced, courteous, respectful, and pleasant. Really knew his stuff, and explained a few things to me as well. He was a few minutes early (how wonderful!) and did not dally around, got to work, took care of everything, told me what to look out for, and told me approximately when it would need attention again. He even asked if he could afix a company sticker with the phone number by the door opener push-button. Wonderful that he asked first, of course I did want it right there where I would be if I had trouble or needed maintenance again. And I will call them again when the door needs servicing. I highly recommend this company.
Description of Work: I called for garage door servicing/maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen B.
02/2017
5.0
garage doors
  + -1 more
Very prompt and got the job done in less than an hour.
Description of Work: This was a garage door tune-up. Mike, the technician, did a great job and the door works much better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from First Call Garage Doors, LLC
Thank you . It was a pleasure working with you!

Andrea P.
02/2017
5.0
garage doors
  + -1 more
Amazing service, Their professionalism punctuality and attention to detail leave no space for regrets!! Love them and highly recommend them!
Description of Work: install garage glass doors and garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from First Call Garage Doors, LLC
Thank you for taking time to post a feedback on our company . It was a pleasure working with you our team is very proud for this project . Thank you for giving us the opportunity to be part of this project.

Kathleen G.
01/2017
5.0
garage doors
  + -1 more
Couldn't ask for better service. Even though it was after hours Michael arrived within 30 minutes of my call and diagnosed a faulty sprocket and stripped belt. After he carefully explained my options I elected to repair, not replace. It was all done within one hour of his arrival, including a turn-up of the door bearings and main spring at no additional cost. Fine, courteous work, all of it.
Description of Work: Malfunctioning garage door opener--couldn't open door and our cars were trapped inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from First Call Garage Doors, LLC
Thank you for your kind review! It was a pleasure working with you.

William W.
01/2017
5.0
garage doors
  + -1 more
Came on time; worked quickly; solved the problem; reasonable charge....
Description of Work: Tuneup and repair of garage door...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Heather G.
01/2017
5.0
garage doors
  + -1 more
Very well. They arrived 10 minutes early with a stocked truck. The work was done the same day and I have not had problems since. They honored the Angie's list coupon.
Description of Work: Existing garage door stopped working. Technician diagnosed the problem as a failing control board and was very good at walking through the symptoms, etc with me. I had the unit replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sherrye R.
01/2017
5.0
garage doors
  + -1 more
Wonderful. First class business. Polite, courteous, and timely.
Description of Work: Tuned up the garage door opener and replaced the rollers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

james R.
01/2017
5.0
garage doors
  + -1 more
Great. Technician was very professional and knowledgeable. Completed work in a timely manner .
Description of Work: Garage rollers and motor repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Carolyn A.
01/2017
5.0
garage doors
  + -1 more
Excellent service, on-time, professional.
Description of Work: Tune-up on 2 garage doors. Needed to replace wheels on both doors as well. Installed keypad for garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gretchen S.
12/2016
5.0
garage doors
  + -1 more
Went well. Easy to make the appointment. Tech turned up on time and was very pleasant and professional. Will most certainly use the company in the future.
Description of Work: Garage door tune up performed. The tech advised that the reason the operation of the door was so noisy was because the builder did not install heavy duty wheels on the track. The garage door was an upgrade when the house was built and is heavier than normal garage doors. The tech advised that I need to keep an eye on the wheels going forward as they would probably fail some time in the future. I decided to have the correct heavy-duty wheels installed to prevent future problems. The tech only charged the cost of materials as he said he would include the labor charges into the prepaid cost of the Angie's List tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Melissa M.
12/2016
1.0
garage doors
  + -1 more
I told him that I did not want the door repair because the additional $180 was more than I was expecting, and that I just wanted the tune up. The worker Tony had a bad attitude, and stopped during the middle of the job. I believe he was mad that I did not want to hire him for the additional repair. He ended up just leaving without completing the work. I would never recommend them.
Description of Work: I hired him to do a tune up on my garage door. He came out and said that he needed to repair a piece of rubber on my door, costing an additional $180.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from First Call Garage Doors, LLC
Here at First Call Garage Doors our top priority are our customers . For that reason we were agree in honoring our special offer of the $49.00 garage door tune up deal even when this deal need it to be purchased through Angie's List and when was already over (regular price is $80.00) Our deal was running from 11/17/2016 and was over on 12/1/2016 , Homeowner called on 12/5/2016. This deal includes a garage door inspection, lubricating all moving parts on the door and opener, balancing the door and tightening hinges or any loose screws. Any additional labor or parts required will be estimated by the Technician . By the time when our Technician Tony was there homeowner asked him to cut "part " of the existing damaged weather seal and cover it with part of the new weather seal. As per our Company policy he can not cut a new 16ft weather seal just 1 ft or 2ft just to cover part of the garage door , the rest of the 15ft weather seal will be wasted. Tony suggested and gave an estimate to replace the whole weather seal for $129.00 the homeowner rejected the quote . Tony called the company and explained why he couldn't performed the job $ 49.00 for tune up and new weather seal ? We encourage our Technicians to suggest the homeowners to ask for a refund when they are not satisfied with their service in this case NO MONEY was received from the homeowner that expected to pay $49.00 for extra parts , extra work, extra job.

Nancy L.
11/2016
5.0
garage doors
  + -1 more
Fast response, quality work, fair price.
Description of Work: Two hours before the moving van was arriving, my garage door spring broke. I checked Angie's List & found First Call. I explained my emergency & Michael was there by 8:00 am. He replaced both springs (at my request) & was gone before the moving van came. So thankful for the great service!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Felicia M B.
11/2016
5.0
garage doors
  + -1 more
It went extremely well! Called this company late morning and they arrived 30 minutes later. They did an excellent job replacing this door which had to be customized to fit the space and completed the job in three hours! This on a Saturday! Would like to recommend them for a superior service award!
Description of Work: Small garage door needed replacement quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Catherine L.
11/2016
5.0
garage doors
  + -1 more
Very well. I liked that the technician pointed out the good things about our door. He recommended things that could be done to fix noise and head off future issues.
Description of Work: Noisy garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tien N.
11/2016
5.0
garage doors
  + -1 more
Call in the morning and was able to get a technician out to the house in a couple of hours. Technician arrived on time and was very professional. Thoroughly explained the repair process and provided optional recommendations for improvement to the aging parts. Just over an hour later the garage door was up and running in tip top condition and better than before. Great service!
Description of Work: Garage Door fell off track/balance and needed to be realigned and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

d B.
11/2016
5.0
garage doors
  + -1 more
Excellent! The guy who came to service me was the best guy ever. He took pride in his work and I respect that guy. He did a great job.
Description of Work: I used First Call Garage Doors for garage door services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

20527 FM 1093 Rd, Richmond, TX 77407

http://www.firstcallgaragedoors.com

Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

First Call Garage Doors, LLC is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 2:00 PM

Monday: 6:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 7:00 AM - 5:00 PM

First Call Garage Doors, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, First Call Garage Doors, LLC does not offer free project estimates.
No, First Call Garage Doors, LLC does not offer eco-friendly accreditations.
Yes, First Call Garage Doors, LLC offers a 10% senior discount.
Yes, First Call Garage Doors, LLC offers emergency services.
Yes, First Call Garage Doors, LLC offers warranties.
First Call Garage Doors, LLC offers the following services: We take pride in offering fast and efficient service. First Call Garage Doors specializes on garage door repair and replacements. Fix Off -Track Garage Doors, Broken Springs, New Garage Door Installations or Replace, New Garage Door Openers Replace or Installation, Garage Door Maintenance, Tune up, Roller Replace, Sections Replace. We have the tools and products to ensure that your garage door works perfectly , smoothly and quietly .
Entry doors.

Contact information

20527 FM 1093 Rd, Richmond, TX 77407

http://www.firstcallgaragedoors.com

Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
7:00 AM - 5:00 PM