Rescue Air, LLC

Knowledgeable, personable, timely service by Kevin. Clearly listed options and pricing for more advanced services. Thanks.

This company was great....from Kevin who called to set things up to my service guy Alan I was very happy. They know their stuff, gave me options, and were very careful with the COVID 19 recommendations we have in place

The job was completed very professionally

Tech was fantastic. Efficient and thorough and no pressure upsells.

Exceptional Customer Service! We meet with Everett L to determine our best options for replacing our heating and air conditioning system. He was honest, professional - very knowledgeable. We shopped 4 Top Tier companies and decided on Rescue Air due to his professionalism, his engineering expertise. On the day of the installation we meet Erick Sandoval installation lead, his installers - Eduardo and Daniel. Erick and I discussed the issues we were having in our house, hot spots in the summer, cold in the winter - poor airflow. He and his team surveyed our system and came back to me with his recommended solution - great communicator! What happened next was truly exceptional. Our original system was not placed in the attic correctly. Erick suggested we move the placement of the system in the attic - to do so - involved his team building a new platform in our attic requiring 2x6's joist installation w 3/4 inch plywood deck etc - a lot of work. Rescue Air made this decision because it was the RIGHT thing to do for us! It would solve our airflow issues and support efficiency in the long run. They did NOT ADD ON ANY extra fees / costs for doing so - they did this on their own - for their customer benefit.!! ON Rescue Airs' installation agreement they have 7 Guarantees listed - no frustration, no lemon, comfort 100% back ...- this companies culture supports these pledges! The exceptional service continues - when placing the outside unit - RA landscaped the area - brought in white marble rock, leveled the deck area using bagged top soil and they moved the unit away from adjacent unit and house (more efficient air flow). They replaced two outside circuit breaker boxes / panels. All at no extra cost! Each member of RA was very careful in placing drop clothes, cleaning up dust, use of booties etc.. The bottom line for us - this is our HVAC company for life - they do what they say - do it very well - do what is right no matter the cost to them - they mentor their employees - their employees have pride in their work - they are professionals - I highly recommend Rescue Air!! Our new system is fantastic - air flow is exceptional - the air quality is an 11 out of 10. And for the skeptics out there - I don't write reviews - I am not a paid spokesman - this company is exceptional in delivering great service - I appreciated their taking their time / applying their knowledge and solving our HVAC issues - they are problem solvers - great listeners!

Great installation team of Jr., Joseph and Jeremy. They went above and beyond in their installation of our new HVAC sytem.

Andrew was extremely professional and explained everything. He was very thorough and fixed my furnace when it was freezing outside.

Great company, I have used them for years.

We've had poor air flow into our master bedroom since we moved in 2 years ago. We had an A/C company come out and tell us there's structural issues that's "pinching" the duct going to the room...and it was going to be a costly reno project to rework ducting to the room to fix. I contacted Rescue Air for a second opinion. Andrew came out for a free analysis (very nice and polite with a pinch of dad humor. lol) and within 15 min up in the attic fixed the issue. Turns out the ductwork was fine (was a little pinched, but nothing that would affect airflow much at all), but the wingnuts on the damper leading to the master bedroom were loose and the damper was almost 100% closed. So he opened it, tightened the wingnuts, and voila...he saved us thousands of dollars in unnecessary work! Andrew was amazing. This company is fair, knowledgeable, and timely. Definitely recommend them, and will absolutely use them moving forward.

Very polite and courteous. Sends reminders

This is the second time Dean has come to my home for routine checkups on my system. He was professional, knowledgeable, and very informative.

Andrew is a 5 star person as well as technician. Loved working with him.

These guys were very professional. I was very comfortable working with these Rescue Air they also advertise to the LGBT community that s why I selected them. Great guys

NOTHING

Great service! Absolute pleasure working with them.

Junior and his crew were very professional. They installed a new furnace system and air conditioner. Junior took the time to carefully explain the new system. The crew were very careful during the installation and cleaned and hauled all old material away. Would highly recommend Rescue Air

Thank you for hiring a competent former Military person.

Junior and team did a great job on the install. The team's customer service was great. They were professional and worked efficiently though out the process.

The a/c tech went out of his way to help me.