DFW Improved

The first team member arrived on time (9:00 am), moved heavy furniture to the center of the rooms and walked around to formulate his plan of action. Once he started in the living room, he was a ball of fire. He edged all the walls - no tape necessary! Steadiest hand I've ever seen!!! Once that was done, he got busy doing the serious painting. Around 11:00 am, the 2nd team member arrived and joined in, working in the master bedroom - again no tape. (Amazing!) Scott stopped by for a few minutes to see if they had what they needed and to preliminarily check on the progress. Everything was on schedule. After a 45 minute lunch break, the guys were back and started again, like a whirlwind. Best painters I've ever seen! They came back the next morning at 8:00 am to finish the trim and the doors and decided to paint the backs of ALL the doors (since they were there anyway!). They left at about 10:30, job completed, house immaculate and looking gorgeous. I will tell everyone about DFW Improved. We're going to use them to remodel our bathroom next year and finish painting the rest of the rooms. The crew was friendly, happy and appeared to love their job. I can't say enough good about them!!

Our initial meeting was delayed by our sales person's personal engagements. That isn't a big deal but it set the tone for the rest of the dealings with DFW improved. We engaged them in July and ended up requesting our money back in October. I feel like I should have charged them the 300 dollar design fee back as interest for holding over 7000 dollars over that time. My fault for thinking paying the deposit earlier than they requested would get them on schedule.

Gary was very punctual and professional, He returned my call right away came out and gave the estimate very quickly. My problem was with how quickly is was done. This was a very big project and I felt like he didn't take enough time with me and with the estimate to detail out the costs. Giving me an allowance for cabinets, when I really don't have any idea how much cabinet are going to be, it was just to generalized and not specific enough for me to make a decision on a big project. In addition his quote was about $10,000 higher than my other quotes. I really liked Gary, I'm sure he is very good at what he does, I just need more detail and I didn't feel like he went the extra mile for such a big project compared to the other contractors that were giving me quotes.

This firm is excellent! We appreciate their determination to stick with us until this was fixed correctly.

It was a great experience overall. John came out a few days after our initial call and gave us an estimate. We thought the price was fair and scheduled the work to be done. Cody managed the project and it was done in the timeframe estimated. Both John and Cody were great to work with and answered all of our questions. The crews that worked on our house were great. They arrived on time the days they were scheduled. They also finished the project on time, which you know rarely happens when working with contractors! :o) They were very professional and asked for our input if they weren't sure about something, rather than just guessing. Overall, it was a great experience and we look forward to working with DFW Improved on other projects.

Very well. DFW Improved was the only company we contacted which followed up promptly and followed through with their commitment to perform the work. The installation was coordinated very well. They followed up with a phone call to make sure we were happy with the installation.

The verbiage in the quote they gave me was not clear nor was the gentleman I spoke with. The quote did not include the door trim.

They did a good job with the pony wall removal, but there was a miscommunication with how low the wall should’ve been cut. As a result, my granite that was installed needed to have a shim around to make the granite level and reach the wall that was removed. They did a creditable job with the dog door; the dog door works well and they even added a small stone-type patio with two steps in the yard for the dog. Everything looks clean and neat, but they were slow with getting the work done. It was in the middle of the summer, so it was hot, so it did take a little longer than we liked. The supervisor at the time, Craig Smith, followed through and made sure everything got done. He even came out to do a few touch-ups himself. Mr. Smith then provided us with a bid that was a bit more expensive than we liked so I asked him to revise the bid, and after a few weeks of not hearing back from him, I emailed him. I got a response back from the company that he was no longer with the company, and that somebody else would be in contact with us in a couple of days. It’s been five weeks now and they’ve never contacted us back.

Great experience. While DFW Improved was not the lowest estimate we received, we liked the idea that they had a project manager and answered any questions/concerns we had. Other companies we received quotes from didn't mention a project manager nor did they have the experienced staff to do everything we wanted done. Don and Doug were great, ensured us that they would get everything done in a timely manner (as we had a nightmare of an experience with another contractor for a different project). Doug was a great project manager and ensured that everything was done correctly. The crew were very nice, polite and cleaned up the area to our standards. The siding that needed to be replaced (due to water damage from a gutter leak) was complicated since we have a pergola that was attached to that part of the flreplace wall. We had other companies come out and their ideas were not anywhere near what DFW Improved did. They took 2x4 lumber and built a frame under the pergola to support the weight of it while they removed a key piece that was attached to the fireplace wall. After the siding was removed, replaced and painted, they reattached the pergola with no issues. We were very impressed. As for the painting on the outdoor fire place and bbq island, the surface was not stone but we thought it was gunite. We couldn't confirm since the company that built it is no longer in the DFW area. Doug ensured that whatever they used to paint the surface, that it was going to work. It turned out looking great. We would highly recommend DFW Improved and they would be the first company we would call for any future work. Thank you DFW Improved!!

They were fine. They were in Frisco and I liked the idea of using someone closer. It’s possible I would use them in the future.

Fantastic experience, great results, competitively priced, and probably the most professional service company I've dealt with. Diagnostic and proposal were delivered in a thorough and well-documented way, work was completed quickly and with good oversight (along with great communication between the project manager and me before, during, and after), and a couple of minor touchups were taken care of immediately. EASY company to deal with! Wouldn't hesitate to use them again for a wide variety of projects - I'm new to the Dallas area and feel like I've found a future partner on home improvement projects rather than just a company looking to extract the maximum profit possible from me.

I called DFW on 8/29/12 to get an estimate for what I needed done and spoke with the receptionist. Deidre was very pleasant and helpful to talk with and said I would get a call within 24 hrs for an appt. Keith called back the next day and set the appt for 8/31/12 at 2:30 - he arrived promptly and was very easy to talk to about the job. He looked at the border and said his site manager, Tony would take a look and tell me exactly what it would take to get the border off. He called me that evening with the quote of approx. $465 (minus the 10% Angie's discount) to remove the border and paint the kitchen. The following week, Craig and Tony came to the house. We talked about what the job would entail, estimated time it would take and what I would need to do in prep (removing things from the walls and off countertops, remove chairs, plants, etc.) We determined a start date of 9/20/12 at 9:00 a.m. They would move the appliances and replace them. I would need to supply the paint only. Tony and two painters (Ephron and George) arrived 10 minutes ahead of schedule. We explained to the guys what they needed to do and they began laying down drop cloths. Ephron and Tony began to remove the border to see exactly what it would take and how long that part of the job would take. Everything went nearly perfectly (perfect would have been the paper coming off totally without leaving any residue). Ephron began removing the border while George did the prep work. Tony left them to their work and said he would see me today to look at finished job to be sure everything was done properly. They were completely finished by 1:45 p.m. and everything was replaced and cleaned up. They did a fantastic job!! I will happily recommend them to anyone who wants the job done professionally with no muss, no fuss. I will be calling Craig very soon to discuss painting the rest of the house. I'm VERY PLEASED!!

Rod Buhl came out and provided an detailed itemized list of the areas I wanted repaired along with a quote. Once agreed upon, we set up a date for the repairs to be done (Friday). I got the numbers of the paint colors for each area to DFW Improved on the day prior but the painters didn't get the list until the morning they were to show up. That meant one of the crew had to go to Lowe's to get the paint mixed and brought back. In the meantime, the other crew member covered all the furniture and floor with plastic. The job took most of the day but they were dilligent, worked steadily and were very professional. I couldn't be happier with the results. The only thing that was missed was a request to see if they could also repair the wood framing around my mantle which swelled and separated due to the water damage. At the time of the estimate, Rod said he would ask the repair guys if they could do it. He apparently didn't remember because he didn't ask the crew until they arrived. They said they would have been able but didn't bring the right tools in order to make the proper wood cuts. Not a big thing, but the only thing that keeps me from making this a total positive experience. I still plan to replace the carpet with laminate flooring and will contact DFW Improved to get a quote from them regarding installation. It was a pleasure working with Rod and Mauro, as well as Ken Bangs in the office.

We started the bid process in February and were about to get the process started when one of our sons decided to get married in April. So we postponed the project until we could save enough for our part of the cost, the part the insurance would not pay. We were able to begin and finish again in September. Through it all, DFW Improved was patient and worked with us as we changed our minds several times about what extra work we wanted done. They were always prompt and kept us informed about when they would be coming to do work on the house and what to expect from the crew. We were pleased with the speed at which the roofing crew worked and how clean they left the yard when they were done. I would recommend DFW Improved to anyone to do a good roofing job. The roof looks great, the paint looks good, and the price was very reasonable.

Cory and Jason were very easy and helpful to work with. We live out of state, so scheduling was very important to us. DFW was always on time and did all work in the time frame they gave us. All painting inside and out was done by two crews and the work and prep was excellent. Jason gave us good ideas on saving money since this is rental property. All people sent to work on the house were very pleasant and professional. I will use them again if we need services in the area.

Spent several hours with them and the supervisor quit. Had to deal with a new supervisor. many projects had to be redone. The wood floors in the vanity bathroom had to be replaced, the tile in the shower also had to be replaced, we also had to spend several dollars out of our own pocket, wrong marble top. The project just drug out longer than anticipated. The workers were very polite.

I hired DFW Improved to convert my small, one car garage into a gym and a bathroom. I believed all the positive feed back posted on this website. What I was told would take 3 to 4 weeks ended up taking 3 months. Nothing was done right the first time - nearly everything had to be redone or adjusted. The crews showed little to no respect for the area in which they were working, and that this was my HOME. I could write a very long list of complaints I had with this experience, but I believe the most significant statement I would like to make is that the crews just didn't care about the work they were doing. At one point I contacted the owner after the electricians installed a broken light fixture, a ceiling fan at eye level, and the cumulative pile of trash and debris the various crews had piled in the middle of the room, and he was responsive and helpful. The debris was removed the next day and the ceiling fan was adjusted to an appropriate height. After that, I never heard from him again. There are still a number of things that were never completed but I was so sick of the experience that I refuse to let them back in my house. I believe the company must have taken on too much business and must have hired new, untested crews who they sent to do the work at my house. That is the only explanation for the extreme contrast between all the amazing reviews given to this company on this website and the experience I had working with them.

They came out and gave us a very reasonable price. They were very nice people and they did good work. They were supposed to come out one day and we had to call them. I had to wait a couple days before they came out; that was okay but they didn’t call.

DFW is not a inprovment compant extremly small time operation BEWARE!!!!!!

DFW was responsive from start to finish. They came when promised, gave a clear and accurate estimate, finished the work on time and within budget and estimates.

I have a specific vision when I do a job like this. Jason and Chad were great with several challenging projects. The crews worked long days and on weekends to get the job done. Together we brought this 5,000 sq ft home from 1984 to the 21st century. Now that downstairs is done, I'm looking forward to working with DFW Improved next year to do the same upstairs.

This is the 3rd project DFW Improved has completed for us. Because this project was meant as a surprise for my husband, there are very few contractors I would trust to do a job while we were out of town. The team, led by Jason Bailey and managed by Jason Storm were great at meeting with me beforehand to discuss the project while managing to keep the details under wraps. We hired an architect through DFW Improved to draw up the plans. I communicated with the two Jasons by phone during the process and when I voiced a concern that I wanted to ensure the posts were widened to meet the size of our vehicles, the team decided to move a post they had already placed in order to address my concerns. The outcome was beautiful. My husband was quite surprised AND pleased. The workmanship is excellent. (Photos included.)

We had significant erosion beneath our deck causing a major loss of land at the 35' drop-off to the creek below. We spent several months working with geologists, structural engineers and builders to come up with a solution for the problem. We elected to work with DFW Improved because of their ability to handle a project that had many facets and their willingness to work as a team with our engineer. Although we encountered many challenges once the initial deck was removed to reveal the sloping land beneath, DFW met every challenge, working in tangent with our engineer and they never came back with any price increases. They managed to stick to their original estimate throughout the process and didn't cut any corners ensuring a quality job as the end result. Their team led by Jason Bailey and managed by Aaron Murphy was excellent. The work required constant evaluation in order to move to the next phase and they took it very seriously. Due to the quality of the work and the professionalism of the team, we have hired them to do three more projects, including building a carport, putting in another drainage system for another section of the yard, and building a pavillion/patio outdoor kitchen. (Photos included)

DFW Improved was one of 3 estimates I got to remodel my kitchen. Gary from DFW improved responded very quickly and scheduled our estimate for the next day. Once Gary arrived patiently listened to what we needed and then made suggestions, which were great. Gary also informed us that DFW Improved also did carpet so we added that to the estimate. DFW Improved's estimate was very comparable to the other bids and we accepted. We got the project started and it was a real pleasure. Our project manager Corey was awesome, he has a tremendous attention to detail, and excellent availability. Speaking of availability Corey went on vacation and John stepped in and was awesome also, we didn't miss a beat. All of the different work teams were professional, hard working, and really skilled at their jobs. I have racked my brain but I have not one complaint.

We retained DFW Improved to build a second story addition for our two teenage sons, which is now known as The Man Cave. DFW Improved was recommended to us by a friend that also had a new addition built onto their house. The owner Gary Simms was very personable and professional. He met with use to understand our needs and worked with us through several revisions of the plans, giving us options and opinions that ultimatly helped us create the perfect room. Our project manager, Jason Storm was fantastic. His communications were excellent as he kept us informed every step of the way during the construction process. No construction project ever goes perfect, so the real test of a quality company is how well they respond and handle issues and changes and Jason was a pro through the entire process. Building a second story addition is a very evasive project and completely shuts down the usability of the majority of the house. They did an excellent job in minimizing the disruption, protecting the existing interior and quickly completing the project the project. Once the work was initiated and the permits obtained, they completed the work with minimal delays. The Man Cave is exactly what the boys wanted and nobody can believe that is was an addition/remodel. It looks like it was part of the original design of the house and we could not be happier. DFW Improved was very fair in their price and did not exceed their estimate. We would not hesitate to recommend them for an interior remodel project.