B & B Maids Service Inc

House Cleaning, Floor Cleaning and Waxing, Carpet Cleaning,

About us

BBM Services is a family-owned Business that has been serving the DFW and surrounding areas since 2005. Our goal is to provide reliable quality and affordable solutions for every home, business and institution we service. Whether you need a one-time cleaning, move-in/out, standard or deep cleaning we are here for you. Also, if you need anything fixed or remodeled, BBM is your one-stop destination. Connect with us today and we'll be more than happy to partner with you!

Business highlights

20 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

House, Office, Commercial & Janitorial Cleaning Services - Floor Maintenance, Carpet Cleaning, Windows Cleaning, Post-Construction, Move In & Out & Deep Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

4.5764 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
12%
3
8%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.6

Filter reviews by category

Showing 276-300 of 764 reviews

Abraham V.
08/2015
5.0
carpet cleaners, house cleaning
  + 0 more
The two ladies from the service came in on time and did a good in-depth clean and did a fantastic job of if, especially considering the last minute nature of my request for service. I would definitely use them again in the future.
Description of Work: A full cleaning from top to bottom, including floors, carpeting, bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from B & B Maids Service Inc
Hello Member, Thank you so much for a such great review. We always try to to our best to help even on the last minute. Thank you again Have a wonderful day Allan

Nedra I.
08/2015
5.0
house cleaning, floor cleaning
  + 0 more
Two ladies arrived. I showed them what I wanted done. I asked them to also clean the oven and that was not a problem. I have some hardwood floors so I wanted those cleaned with the right product. I had the hardwood floor cleaner material out but they said no they already brought it and it was included in the service. They worked the entire time and did a great job. My husband came home and was surprised at how great things looked, especially the oven. I would recommend them again. I did not have any communication problem with talking with the office or with communicating with the team who came to do the cleaning.
Description of Work: The team did a large house deep clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Response from B & B Maids Service Inc
Hi Member, Thank you so much for sharing your experience with us. We apreciate you as a client and we look forward to work with you on the near future. Have a great day Allan

Teresa C.
08/2015
5.0
house cleaning
  + -1 more
The house was spotless when they left and smelled clean.
Description of Work: Deep clean on house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from B & B Maids Service Inc
Hello Member, Thank you so much for the great review. We appreciate you as a client Have a great day Allan

Jack S.
08/2015
3.0
house cleaning
  + -1 more
It was fine. They did fine. They did an excellent job cleaning. Communication issues were a little bit of a challenge but it got done. There's not much English spoken. They were supposed to call us back for a quote for a regular cleaning. We never heard from them. I was told that the people who were in would provide information to the manager back at the office while they're at my house and she would call either that day or the next for a quote on the regular cleaning but that never happened. They charged as quoted. They did a great job on that activity but they failed on everything else. They never called back. The price was competitive.
Description of Work: I purchased a "Big Deal" for B & B Maids Service Inc. It was for a deep house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$229

kari V.
07/2015
5.0
house cleaning
  + -1 more
I purchased an Angie's List deal for a deep clean. The company was very responsive and prompt in scheduling my cleaning. The ladies arrived on time and did an excellent job. I was really pleased with their work, and the price, and would definitely use them again.
Description of Work: Deep clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from B & B Maids Service Inc
Hello Member, Thank you so much for your input. We apreciate you as our client. We are so glad that you are please with the service. Have a wonderful day. Allan

Burney B.
07/2015
3.0
house cleaning
  + -1 more
When the date came, they didn?t show. When I called, they said they would be here at 10 am. They barely made it at 12. Two of them came and left at 1:10. I paid for 4 hours. I was surprised, in the advertisement; they received a super service award.
Description of Work: They cleaned my home.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$129

Response from B & B Maids Service Inc
Hello Member, Thank you so much for your feedback. It is very important for us. However, this statement is not true. We did communicate by Angie's list message for the time arrival between 10am to 12pm. We always give a 2 hours window for time arrival and we did spend 4 hours worth of cleaning with a team of 2 people. Please understand that we tried so hard to accommodate your cleaning. Thank you so much Allan

Charles S.
07/2015
5.0
house cleaning, floor cleaning
  + 0 more
Needed a deep cleaning of my empty house prior to being listed for sale. Two people (a woman and a man) came to clean the house. They did not speak English, but it really wasn't necessary, and I speak a bit of Spanish. They were both very pleasant and professional, and obviously took pride in their work. They did an excellent job cleaning floors, walls, doors, sinks, tubs and so on. I paid a small extra fee ($25) for the oven to be cleaned, and I am glad I did so - inside and out, it was spotless and gleaming after the cleaning.
Description of Work: Move-out deep cleaning of my residence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Response from B & B Maids Service Inc
Hello Member, Thank you so much for your input. We are so glad that you are pleased with our service. We have been trying very hard improve our comunication. Thanks again and have a great day. Allan

Stacey W.
07/2015
5.0
carpet cleaners, house cleaning
  + 0 more
I hired B&B Maid Service to clean our 3,000 sq ft house after we moved out and to clean 5 rooms of carpet. We had a specific window of time to have the work and Allan was very accommodating with scheduling within the time. The women sent to clean ran late, however, when they arrived they wasted no time in getting to work. The house looked and smelled great! They cleaned the windows, baseboards, cabinets, etc. B & B even managed to get the stains out of our very old looking carpet and make it look good. Would definitely use them again!
Description of Work: Performed move-out cleaning and carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$519

Response from B & B Maids Service Inc
Hello Member, Thank you so much for such a great review. We love when our clients are happy. Have a wonderful day. Allan

Linda T.
07/2015
5.0
house cleaning
  + -1 more
The ladies did a great job! The bathrooms especially were well cleaned, which is important to me.
Description of Work: I hired this service for a deep clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from B & B Maids Service Inc
Hi Member, Thank you so much for such a great review. We are looking forward to work with on the regular basis. Have a great day. Allan

SUSAN M.
07/2015
5.0
house cleaning
  + -1 more
Excellent and cleaning!!! Punctual.
Description of Work: Yes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from B & B Maids Service Inc
Thank you for your great review. Allan

heather L.
07/2015
5.0
house cleaning, floor cleaning
  + 0 more
Very well. Showed up on time, and worked hard the entire time.
Description of Work: Great detail work. Very efficient with floor and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from B & B Maids Service Inc
Hi Member, Thank you so much for your input. It is makes us very happy when our clients are satisfied. Have a wonderful day. Allan

Joshua B.
07/2015
5.0
house cleaning
  + -1 more
Took them about 3 to 4 hours and they did a great job!
Description of Work: Cleaned the whole house, 4 bedrooms, 3 baths....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from B & B Maids Service Inc
Hi Member, Thank you for your input. It makes us very happy when our clients is 100% satisfied. Thank you Oralia

Scott G.
07/2015
5.0
house cleaning
  + -1 more
They did a good job. They honored their "Big Deal." It was very thorough.
Description of Work: I purchased a "Big Deal" for B & B Maids Service Inc. It was just the thorough housecleaning top to bottom. They cleaned even the ceiling fans and light fixtures. They scrubbed the floors and the bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from B & B Maids Service Inc
Hi Member, Thank you so much fr such a nice review. We appreciate your business. Thank you Allan

Vanessa M.
07/2015
5.0
house cleaning
  + -1 more
It went really well again!!! Hooray! I originally reviewed for their awesome job deep cleaning our house and we have since scheduled the provider to do bi-weekly cleanings. Seriously, the house is CLEAN. We are so happy! I feel like we completely lucked out finding this company thanks to Angie's List! Also, I forgot to leave the check out to pay for the service (I AM SO SORRY) and they still cleaned the house anyway! That's pretty fantastic and trusting. I did email them to pay for the service. The communication is great via email and they the wonderful people who clean our house are clearly experts. We couldn't be happier!
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Craig B.
07/2015
5.0
carpet cleaners, house cleaning
  + 0 more
Original window was 2 to 4 pm they called and asked if they could come earlier around 1 pm. Actual arrival was 3:30 pm. I am getting the house ready to sell they worked extermely hard and efficient. They were able to get burnt on residue off my ceramic range that I had been unsuccessful to do. They had more to clean then they expected brought another resource and then they even stayed to help the carpet cleaner. This crew was great, maticulous and thourough. Once we are moved I will be calling to see if they would provide a monthly service. Deep cleaning Shampoo 8 rooms
Description of Work: Deep cleaning service plus shampoo of the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$419

Response from B & B Maids Service Inc
Hi Member, Thank you so much for the feedback. It is very important for us. We appreciate your business and comments. Thank you Have a wonderful day. Allan

Tyler R.
07/2015
5.0
house cleaning
  + -1 more
They did a great job and were very quick. Anything that was brought to their attention was quickly rectivfied.
Description of Work: Clean house, including baseboards, blinds and fans per the Angie;s list description.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Jennifer B.
07/2015
3.0
house cleaning
  + -1 more
I paid $179 for a Deep clean of my house. I scheduled the original appointment for a Wednesday, because I was leaving town Friday morning. My appointment "window" was from 1:00-3:00. I called at 2:00 to get a better idea of when they would be at my house since I had to go to work. They stated they would not be able to come out to my house until well after 4:00 because they were running behind on another job, so I had to reschedule for the next day, Thursday. They did not call me to tell me this, I had to call them to find this out. My house is a 3 bedroom, 2 bath house which is only 1394 square feet (the service was for up to a 2000 sq. foot house). I told them they did not need to clean one of the 3 bedrooms. Most of the house was cleaned nicely. However, they did not clean my kitchen floor (tile), which is one of the 2 largest rooms in my house. They also didn't clean any of the baseboards in the kitchen. Per the service I bought, "Deep cleaning services include base boards, window sills, ceiling fans, and other high dusting with a 15 foot extension tool". They also did not dust some of my bedroom furniture (still had layers of dust on my bed). The only reason I haven't given lower marks is because I did not have time to call them back out so they could try to remedy the problem (I got home late Thursday night). They came the day before I was leaving to go out of town at 4:00 the next morning, so I did not think there was any point in calling them back a week later. I don't mind paying the fee for a deep clean if they do a thorough job. My house is very small, and I eliminated some of the work required. It was a bit difficult to communicate with the women who came to my house due to a language barrier.
Description of Work: I paid $179 for a deep clean of my house.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$179

Response from B & B Maids Service Inc
Hello Member, Thank you so much for your feedback. It is very important to us. We are working to improve our system for last minute deal and holidays week. We will contacting you soon to go back. Thank you so much for understanding. Allan

Dina S.
07/2015
3.0
house cleaning, floor cleaning
  + 0 more
Two people showed up. They spoke no English. I had to communicate with hand signals. They did a deep clean of the first floor of my house. I did not like their methods. For example, one person sprayed a chemical in my self cleaning oven to clean it, even in the convention fan part. I had never experienced that before. I had to burn the chemicals and residue off and air it out before I could cook in it. They also took some shortcuts like mopping without sweeping first. They also dropped something, I think bleach, on my carpet and now I have a quarter sized bleached spot in the carpet. The worst part was that they asked for the review to be filled out before they left. I had not noticed the oven and the carpet issues yet. I did not call the company afterward because I didn't want to do further business with them.
Description of Work: A deep house clean

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$229

Response from B & B Maids Service Inc
Hello Member, thank you so much for your feedback. It is very important for us. We apologize for the miscommunication. However, we always tell our team to call the office if they don't understand what our clientes are try to tell them. We have been try very hard to hire english speaking employees for our cleaning teams, but we always ask our employees to call us or have the customer call us in order to communicate any request or changes. For the oven cleaning this is the method that gives the best results and clean the oven thoroughly. We always tell our clients to run the oven self cleaning on the day prior our cleaning. Also, we do not use bleach to clean our customer's home; there are other alternative products that clean just as well, but are not as harmful. It is our policy that we always sweep the floor prior to moping. I will surely have a meeting with my staff to make sure procedures are followed at all time. We really appreciate when our customers send us the review so we will know how and what areas we need improvement. The customer is more than welcome to mail it to us as an option. We don't mind at all going back to our customer's home in order to correct anything that our team missed or didn't do as wells as the customer expected. Our priority is our customers' satisfaction, and even though our teams can make mistakes we will be there to correct them and make sure our customer is 100% happy with our services. We take pride on the years that we have been in business working with honesty in the service industry. We will always work hard to make sure our customers feel that they were serviced with a job well done every time. Have a wonderful day! Thank you Allan Nascimento

Vanessa M.
07/2015
5.0
house cleaning
  + -1 more
We had such a great experience with this company! They were able to schedule us in the same week that we ordered the Angie's List Deep Cleaning Coupon special! Ok, let me tell you - our house was FILTHY. We have been having a lot of remodeling done on the house and the contractors have been using our bathrooms to clean their equipment and whatever - the sinks were practically black. There was dust everywhere from sanding the walls and concrete from the floor leveling compound used before our floors were installed two weeks ago. I'm telling you - it was awful. Anyway, as soon as we walked in the door we could smell that wonderful clean house smell! They did an outstanding job!!!! The sinks were white, they dusted EVERYTHING, the kitchen was immaculate and everything was just SO CLEAN!!!! It was wonderful! We are going to start using them for bi-weekly cleanings. We are so happy!
Description of Work: Deep Cleaning of Entire House

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from B & B Maids Service Inc
Hi Member, Thank you so much for such a great review. We appreciate you as a client and we look forward to clean your house on the regular basis. Thank you Allan

Betty M.
07/2015
3.0
house cleaning
  + -1 more
I was very disappointed. We spoke the night before, and he told me to have a checklist ready and to go over everything to make sure it was done. The women he sent the next day didn't speak any English, so I was unable to communicate everything that I wanted done. They did the job, but I wouldn't consider it a "deep clean" for what I got. I expected more, and felt like I wasted money. My regular cleaning person does a better job with her standard cleaning.
Description of Work: I bought a Big Deal for deep housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
punctuality
5.0

$199

Response from B & B Maids Service Inc
Hello Member, Thank you so much for your feedback. It is very important for us. I am glad I have talk to you regarding all the issues. Please understanding that we are growing company learning from our mistakes. We always encourage our clients to call the office right way so we can send the team back. Thank you so much and we will follow back with you. Thank you Allan

Michael W.
07/2015
2.0
house cleaning
  + -1 more
I didn't think it was worth it. It was advertised as being deep clean and it was just a routine housecleaning. There was no deep cleaning about it at all. The work that they did, not up to what they advertised, was good.
Description of Work: I used the Big Deal for B & B Maids Service Inc.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$229

Response from B & B Maids Service Inc
Hi Member, Thank you so much for your input. However, we could not do much as deep cleaning because the house was not ready to deep cleaning. Our crew report that was a lot of moving and rearrange furniture for the carpet cleaning. We feel pressure to make fast so the other provide can do the job. Thank you so much Allan

Miriam T.
06/2015
4.0
house cleaning
  + -1 more
After the deep clean, I scheduled regular cleanings. The scheduling did not go as smoothly as it could have but the office staff seemed nice and apologized. The cleanings are pricier than I have been use to paying but i thought the convenience and quality would outweigh the extra expense. It ended up not being a better clean nor a more convenient one. They would call to reschedule the time of arrival on the day of the clean which was inconvenient and the cleaning is more of a general wipe down than a cleaning in my opinion. There was always something being forgotten or omitted and for the price it just didn't seem worth it. I cancelled after 2 months. I am a bit of a clean freak and so my standards are high but I also think reasonable. I have since found someone else to clean and she does a great job at a good price, so I can be satisfied.
Description of Work: Initially, they provided a deep clean service. I thought they did a good job but they forgot to wipe down the baseboards. This was worked into a follow up cleaning at no extra charge.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$150

Response from B & B Maids Service Inc
Hello Member, Thank you so much for your feedback. It is very important for us. We are growing company and we tried very hard to make our clients happy. Our price is basis on the square footage and condition of the house. Thank you Allan

Peter M.
06/2015
5.0
house cleaning
  + -1 more
It was great. They came in and went right to work. We were very happy with the results.
Description of Work: One time complete house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$199

Response from B & B Maids Service Inc
Hi Member, Thank you so much for your feedback. We do appreciate you as a client. Have a great day. Allan

Jean C.
06/2015
5.0
house cleaning
  + -1 more
Great! Alma was fastidious in her completion of the tasks.
Description of Work: House keeping to my home, 1,776 sq. feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from B & B Maids Service Inc
Hello, Thank you so much for your review. Allan

William C.
06/2015
5.0
house cleaning
  + -1 more
I have one negative comment. The house keeper spoke virtually no English. There were a few specific things my wife wanted attended to but was unable to communicate that to her. Otherwise, she was pleasant and did a very thorough job. I will use this service again.
Description of Work: Cleaned the entire house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from B & B Maids Service Inc
Hi Member, Thank you so much for your feedback. It is very important for us. We always try to find new ways to improve our communication. We encourage our clients to call the office if they can't communicate with the cleaning crew. Thank you so much for the great review. Allan

Contact information

6505 W Park Blvd Ste 306-254, Plano, TX 75093

http://www.bbmaidservice.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning,
Window Cleaning

FAQ

B & B Maids Service Inc is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

B & B Maids Service Inc accepts the following forms of payment: Check,CreditCard
Yes, B & B Maids Service Inc offers free project estimates.
Yes, B & B Maids Service Inc offers eco-friendly accreditations.
No, B & B Maids Service Inc does not offer a senior discount.
Yes, B & B Maids Service Inc offers emergency services.
Yes, B & B Maids Service Inc offers warranties.
B & B Maids Service Inc offers the following services: House, Office, Commercial & Janitorial Cleaning Services - Floor Maintenance, Carpet Cleaning, Windows Cleaning, Post-Construction, Move In & Out & Deep Cleaning.

Contact information

6505 W Park Blvd Ste 306-254, Plano, TX 75093

http://www.bbmaidservice.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM