1st Class Heat & Air, Inc.

air duct cleaner, heating & cooling contractor, handyman service

About us

1st Class Heat & Air, Inc., is a Plano, TX based, family owned company that provides both residential and light commercial air conditioning and heating repair service and installation in the Dallas, TX metropolis. If you need air conditioning or heating repair service in Dallas or the surrounding cities you can call us with confidence. We earned multiple Angie's List Super Service Awards and Best of Houzz Awards. We have also earned a Best of Home Advisor award. These awards reflect consistent high levels of customer service. We stand behind the work we do and strive for your satisfaction. 1st Class Heat & Air, Inc., sells, services, repairs and installs air conditioning condensers, gas furnaces, AC evaporator coils, air handlers, heat pumps, compressors and thermostats. Our goal is to earn your business by being, on time, courteous and professional.

Business highlights

17 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.8126 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 51-75 of 126 reviews

TRED B.
06/2020
4.0
Kinda costly, but good job and great customer service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Renee G.
06/2020
5.0
My service person John D, was prompt, courteous, thorough and above all, honest. Did the work I asked, did not try to squeeze me for unneeded parts or services. Their prices were reasonable and customary...I will use them again. I had 2 units serviced, a/c drainage pipes cleared and filters changed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel P.
06/2020
5.0
We have used 1st class air for several years. The technician that we always ask for is John. He is extremely knowledgeable and professional. Heâ  s great and we will always call and ask for him! Superior customer service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$48,300

Catherine T.
06/2020
5.0
Awesome!. Arrived on time. No hidden fees. Great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marilyn H.
04/2020
4.5
Excellent service, thorough, and friendly

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$400

Dean W.
02/2020
5.0
They provided exceptional service at a great price. I will use them for all of my service and major repair needs. They have low overhead and you are not paying for television ads like the other guys. It shows in the price you paid but the quality is exceptional. I used to be responsible for HVAC as the Chief Engineer on two navy ships and know these systems. This is a great company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel S.
11/2019
5.0
Great service, very profesional and quickly got my HVAC system back to normal. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

catherine t.
10/2019
5.0
i thought i was having an AC issue but it turned out to be nothing. Still good to have the results of the AC checkup. Got same day service, no hidden fees and the tech was very professional. I would hire this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

dave w.
09/2019
5.0
Very courteous on phone and in person. Found the problem quickly and very fair priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Von B.
09/2019
5.0
He explained everything he did and what the issue was and fixed it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert W.
09/2019
5.0
On time, knowledgeable, fast, efficient, and fair value.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynn C.
09/2019
5.0
Extremely prompt and efficient. Responded quickly with excellent customer service. The service men were very knowledgeable and understanding of my needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rebecca G.
09/2019
5.0
Friendly and informative

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amina G.
09/2019
4.5
Came out the same day and got the work done. He was professional and accommodating. Good value.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Jaime C.
09/2019
5.0
Quick and courteous. Reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$49

Donald H.
09/2019
5.0
Did the service I wanted, didn't try to upsell me like most HVAC do if your system is older.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$247

johnny n.
09/2019
5.0
Fast and reliable...... Great pricing as well... Super fair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mauri L.
08/2019
5.0
The young man that came out was very professional and helpful. He did what he could to help and even used a wet vac to get as much water as possible but I need a plumber to actually snake the pipe to fix the water issue.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dana K.
08/2019
5.0
They figured out my air conditioning problem quite quickly. They charged me a very fair price I would definitely use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Emery E.
08/2019
5.0
great work/price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Margie L.
08/2019
5.0
A&E came late on a Friday so that I would have the shower doorfor my wknd company!😊👏

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brynn B.
08/2019
5.0
If u need someone in a crisis these guys are fast came within the hour (I have two little kids) and had the extra parts to repair the unit on site on a Saturday evening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

2712 S Rigsbee, #5, Plano, TX 75074

https://1stclassairservice.com

Service hours

Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM
Sunday:
7:00 AM - 7:00 PM

Licensing

Insured

Licensed*

Trade License Number
TACLB00018282E
Trade License Locale
TX
Trade License Expiration
04/22/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

air duct cleaner,
heating & cooling contractor,
handyman service

FAQ

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Sunday: 7:00 AM - 7:00 PM

1st Class Heat & Air, Inc. accepts the following forms of payment: CreditCard
Yes, 1st Class Heat & Air, Inc. offers free project estimates.
No, 1st Class Heat & Air, Inc. does not offer eco-friendly accreditations.
No, 1st Class Heat & Air, Inc. does not offer a senior discount.
No, 1st Class Heat & Air, Inc. does not offer emergency services.
Yes, 1st Class Heat & Air, Inc. offers warranties.

Contact information

2712 S Rigsbee, #5, Plano, TX 75074

https://1stclassairservice.com

Service hours

Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM
Sunday:
7:00 AM - 7:00 PM