1st Class Heat & Air, Inc.

air duct cleaner, heating & cooling contractor, handyman service

About us

1st Class Heat & Air, Inc., is a Plano, TX based, family owned company that provides both residential and light commercial air conditioning and heating repair service and installation in the Dallas, TX metropolis. If you need air conditioning or heating repair service in Dallas or the surrounding cities you can call us with confidence. We earned multiple Angie's List Super Service Awards and Best of Houzz Awards. We have also earned a Best of Home Advisor award. These awards reflect consistent high levels of customer service. We stand behind the work we do and strive for your satisfaction. 1st Class Heat & Air, Inc., sells, services, repairs and installs air conditioning condensers, gas furnaces, AC evaporator coils, air handlers, heat pumps, compressors and thermostats. Our goal is to earn your business by being, on time, courteous and professional.

Business highlights

17 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.8126 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 26-50 of 126 reviews

Alberta S.
07/2021
5.0
Jordan was very polite, knowledgeable about the problem we were with our air condition. He provided us excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim B.
07/2021
4.5
Very good service, I'd use them again.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$5,850

Terry W.
07/2021
4.5
They were late, but they stayed on the job until it was completed and compensated for late arrival.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Valerie C.
07/2021
5.0
The tech was on time and polite. He explained the issue and gave me several options. I would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cary W.
06/2021
5.0
Excellent service. Repaired my blower fan and thankfully had my AC back up and working on a Saturday afternoon. Highly recommend and I will use for any future HVAC trouble.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

Bob B.
06/2021
5.0
Great service. Great people

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave L.
06/2021
5.0
They showed up quickly, on time, and the technician was very professional and honest.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$4,950

charmaine k.
06/2021
5.0
THEY ARE TRULY FIRST CLASS!! in every category!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

David C.
06/2021
5.0
I was very happy with the service we received. They followed up with me regarding the service I had initially requested. I was able to set up an appointment for same day service. After the tech assessed the system, it turned out what had been recommended by a competitor wasnâ t necessary. He only completed the necessary services needed to get my a/c back on track and saved me quite a bit of money. Happy customer here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Robert G.
03/2021
5.0
They were professional. Showed up when they said they would and fixed AC quickly at reasonable rate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James J.
02/2021
5.0
They came out, gave us a price and had it installed on the same day. I was really impressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,700

Sharon E.
02/2021
5.0
.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Terri O.
08/2020
5.0
Will use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thierry D.
08/2020
5.0
Fast and efficient service

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$470

Timothy B.
07/2020
5.0
Punctual and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ronald B.
07/2020
5.0
The call to HomeAdvisor was answered immediately. I accepted the 1st call that came through. Given this Hot weather I had expected that I might have to wait on a queue for a day or two, but the problem was fixed within 6 hours of me placing the call. The lower floor was up to 83 degrees, the outside in the mid 90's headed toward 100 or more. Now at 3 pm the house is down to an 81 very comfortable, only 4 hours after the workman's arrival.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,499

Rick T.
07/2020
4.5
1st Class responded promptly, and had a tech at the house the same morning, and on time as promised. Tech was professional and polite, went right to work, and fixed the issue in about an hour.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$300

Ken K.
07/2020
5.0
good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul P.
07/2020
1.5
N/A

Rating CategoryRating out of 5
quality
1.5
value
1.0
responsiveness
1.0


Robert Y.
07/2020
5.0
Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Martha J.
06/2020
5.0
Good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert T.
06/2020
5.0
Best decision we've ever made with doing business with 1st Class Heat & Air. They have delivered professionalisms and quality service to myself and all who I have recommended (parents, sister, and a realtor friend) prior to us switching over to this company. In fact, our realtor friend highly recommend her clients when work is needed. 1st Class have been genuinely nice and courteous every time we have any dealings with them. We recently encountered an issue with our 5 1/2 yrs old unit so their technician made several trips out to our house which we feel terribly bad since we recently start using 1st Class. Each time we call and come out, they have been super nice and fair. Can't ask for more... Thank you!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jeremy Y.
06/2020
4.0
Chris was knowledgeable and provided me with is initial assessment but did not want to conclude issue until he fully vetted the AC system. After he performed his maintenance the AC was back to normal. He gave me positive recommendations for both AC systems to keep them running longer and more efficient. Overall this was a great experience and appreciate the directness, honesty and not trying to sell me something I knew we did not need. Would provide them as a service provider to others.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$198

Ben B.
06/2020
5.0
Quick, efficient and professional. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$49

Miriam T.
06/2020
5.0
Pleasant person. Knowledgeable. It was quick response. Will recomend and use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

2712 S Rigsbee, #5, Plano, TX 75074

https://1stclassairservice.com

Service hours

Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM
Sunday:
7:00 AM - 7:00 PM

Licensing

Insured

Licensed*

Trade License Number
TACLB00018282E
Trade License Locale
TX
Trade License Expiration
04/22/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

air duct cleaner,
heating & cooling contractor,
handyman service

FAQ

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Sunday: 7:00 AM - 7:00 PM

1st Class Heat & Air, Inc. accepts the following forms of payment: CreditCard
Yes, 1st Class Heat & Air, Inc. offers free project estimates.
No, 1st Class Heat & Air, Inc. does not offer eco-friendly accreditations.
No, 1st Class Heat & Air, Inc. does not offer a senior discount.
No, 1st Class Heat & Air, Inc. does not offer emergency services.
Yes, 1st Class Heat & Air, Inc. offers warranties.

Contact information

2712 S Rigsbee, #5, Plano, TX 75074

https://1stclassairservice.com

Service hours

Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM
Sunday:
7:00 AM - 7:00 PM