USA Supreme Services, LLC

chimney sweep, fireplace company

About us

Rated #1 in Home Project Needs. USA Supreme Services LLC is a woman-owned business, that proudly serves the greater Houston & the surrounding areas. All our team members/technicians hold different credentials based on their areas of expertise. We aim for 100% customer satisfaction. We want you to feel confident in making us your first choice. Our technicians educate our customers about what we recommend and why, so our customers feel peace of mind the moment our technicians walk in the door. Our products are all Premium Brands & Eco-Friendly. We show our customers before, during, and after photos of work being performed, so they remain informed every step of the way. "WE LOVE WHAT WE DO & WE DO IT FOR YOU!"

Business highlights

25 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8275 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.9
Showing 51-75 of 275 reviews

Gerry S.
03/2021
5.0
They were very professional and polite

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle C. S.
03/2021
5.0
They were friendly and polite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim S.
02/2021
5.0
They came right away and were very good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$199

Cheri H.
02/2021
5.0
Tom was a great help and very knowledgeable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$129

Caroline R.
02/2021
5.0
Tom was on time and very professional. The cost of the inspection and cleaning the chimney was what I had been told it would be. I will hire this company in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$199

Grace P.
02/2021
5.0
Professional and very friendly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$199

Roger S.
02/2021
5.0
Great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Clare M.
01/2021
5.0
Very quick and professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gerardo B.
01/2021
5.0
Tom and his team were very professional, tidy and knowledgeable. Will keep using and recommending them for chimney and hvac projects. They even fixed my gutters as a bonus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Valdie J.
12/2020
5.0
worker was a very nice guy and handled the job quickly. No problems at all.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$100

Andy S.
12/2020
5.0
Quick, professional service. I was informed what was going on all the time and work was completed as agreed. Highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$800

Linda L.
12/2020
5.0
Was not charged for the initial inspection as they came back to perform needed work. Thorough inspection was completed of fireplace and chimney. A little extra cost was added but well worth the work and preventative maintenance down the road.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$815

Anna C.
12/2020
5.0
Tom made time for me. He was GREAT!!! I will refer them to everyone!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,800

Anita J.
12/2020
5.0
The contractor explained everything and my options to make the repair. Down to earth and knowledgable about the work I needed done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$54

Vanessa L.
12/2020
5.0
They figured out what the problem was with my gas logs and took care of it. They were on time and very professional. I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$49

Luisa T.
12/2020
5.0
Fast service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$650

Stan P.
11/2020
5.0
They were very thorough and explained what I needed and exceeded my expectations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Keith J.
11/2020
5.0
Prompt service. Professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael H.
11/2020
5.0
Fast, clean service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

CAROLYN P.
11/2020
5.0
They were on time , explained to me why this happened, and how to prevent it from happening in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$32,900

Dean M.
10/2020
5.0
Friendly, knowledgeable and courteous

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Rodney P.
10/2020
4.0
They completed the work fast under challenging weather

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Lana M.
10/2020
1.0
He cleaned the fireplace without covering the opening. I had spot all over my house.

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
1.0


Jerry B.
10/2020
5.0
I would hire them anytime. They were so impressive I am considering using them for a/c work,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

miranda p.
10/2020
5.0
Project: Remove some brick at the top of the chimney, install concrete cover, install chimney cap, and clean fireplace. Prompt, courteous, and professional. The quote from USA Supreme Air was a bit higher than another vendor, but I chose them because of the quality of the service and amount of experience they have. When they came for a quote, Tom explained what the job would entail, the pros/cons of different options, showed me pictures of other jobs they recently completed, and answered basic questions about operating the fireplace. On project day, some brick fell and damaged a tree branch. Seemed inevitable. Tom informed me and very apologetic about it. I appreciated that he was forthcoming about it. The work outside was completed as expected. Then they came inside to do some general cleaning of the fireplace and get any debris that had fallen during the project. Scheduling the quote and the project were easy. Communication was clear. I received confirmations via email and text. The project took about 3 hours to complete and the result was what I expected. Would be happy to hire them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

700 S DURHAM DR STE 100, Houston, TX 77007

https://www.usasupremetx.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
10:00 AM - 4:00 PM

Service Categories

chimney sweep,
fireplace company

FAQ

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: Closed

Sunday: 10:00 AM - 4:00 PM

USA Supreme Services, LLC accepts the following forms of payment: CreditCard
No, USA Supreme Services, LLC does not offer free project estimates.
No, USA Supreme Services, LLC does not offer eco-friendly accreditations.
No, USA Supreme Services, LLC does not offer a senior discount.
Yes, USA Supreme Services, LLC offers emergency services.
Yes, USA Supreme Services, LLC offers warranties.

Contact information

700 S DURHAM DR STE 100, Houston, TX 77007

https://www.usasupremetx.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
10:00 AM - 4:00 PM