USA Supreme Services, LLC

chimney sweep, fireplace company

About us

Rated #1 in Home Project Needs. USA Supreme Services LLC is a woman-owned business, that proudly serves the greater Houston & the surrounding areas. All our team members/technicians hold different credentials based on their areas of expertise. We aim for 100% customer satisfaction. We want you to feel confident in making us your first choice. Our technicians educate our customers about what we recommend and why, so our customers feel peace of mind the moment our technicians walk in the door. Our products are all Premium Brands & Eco-Friendly. We show our customers before, during, and after photos of work being performed, so they remain informed every step of the way. "WE LOVE WHAT WE DO & WE DO IT FOR YOU!"

Business highlights

25 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8275 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.9
Showing 26-50 of 275 reviews

Gregg S.
11/2021
4.5
Very appreciative of the effort they made to get our new remote fireplace installed quickly. Very nice product.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$2,100

Kay T.
11/2021
5.0
Very professional, answered all my questions.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Lori G.
11/2021
5.0
They were very professional

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Mary W.
11/2021
5.0
Great customer!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melissa V.
11/2021
5.0
These guys were professional and gave their honest advice and opinions. I will absolutely use them in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anne S.
11/2021
5.0
They arrived on time. Inspected all and it did not need cleaning. They checked the chimney cap and it needed replacing due to rust. They removed, had it replaced. promptly

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,600

Marilyn H.
11/2021
5.0
Excellent

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$323

Marilyn H.
11/2021
5.0
PRofessionalism

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$323

Donald M.
10/2021
4.5
They not only did a great job but they were very fast and complete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,763

Cynthia G.
10/2021
5.0
Technician knowledgeable, professional. As a woman handling this transaction, felt respected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rachel F.
10/2021
5.0
So glad to get my chimney cleaned and repaired. Reason for service was because a bat got into my house via the chimney!.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Michele M.
10/2021
5.0
They were very quick and getting this done. In addition to inspecting and cleaning the fireplace and chimney, They used a drone to inspect the top of the chimney, and replaced the flashing. Tom showed me how to open close the flu and light the fire. They were very polite and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$410

Catherine F.
10/2021
4.0
Over all.my experience was positive. I DID FIND IT FIRST THE PRICE THAT was given before hiring was higher than quoted.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Scott J.
10/2021
5.0
It was nice to have a company that did not try to over sell their serves we called to have them look at a gas fireplace that we did not know if it worked. He informed us that everything was good all we needed was log the rocks. He said that we did not have to have them it was more for visceral effect. Inspected the chimney and we asked him to clean it because we have no idea the care prior to us buying. The thing we really appreciated most that these guys show up in person doing their job. They called through the app and we had appt next day. So many times these days Covid is the bucket that is used for as an excuse for for slow serves, delay,delay,delay and any other issues. SO GREAT UP-FRONT OFFICE, GREAT SERVESOFFERED, NO HIGH PRESSURED SALES AND THE GUYS THAT CAME TO OUR HOUSE COULD HAVE BEEN A NEIGHBOR. THATS HOW COMFORTABLE WE FELT HAVING THEM IN OUR HOME JOB WELL DONE! Grace and Scott.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$625

Jennifer T.
10/2021
5.0
Technician was on time for the initial inspection, provided information along with pictures and a bid quickly. Would definitely recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,850

O.D. L.
10/2021
5.0
Tom and his partner were AMAZING! They were honest, took pictures, didnâ t try to up-sell and were very helpful in explaining my fireplace situation. In fact, they converted my fireplace from wood burning to gas log burning on the same day and my fireplace is absolutely BEAUTIFUL! They arranged the rocks and just did an amazing job. They also inspected our roof and made repairs where the high winds from the storm had moved shingles around the chimney. I would recommend them very, VERY HIGHLY! They went OVER AND BEYOND THE CALL OF DUTY! I am grateful and pleased. The only reason I had them come was to inspect the chimney as a precaution before winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,200

Clarence J.
10/2021
4.0
The chimney sweep was completed and with an additional $300.00 charge that was conducted on the roof of the house. I expected to pay $179.00 but the total bill was $518.51. I accepted the suggestion of making the repairs on the roof of the house near the chimney.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$518

loretta k.
09/2021
4.5
very pleasant experience. very professional and knowledgeable. would highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$692

christopher k.
06/2021
5.0
Tom came out to analyze, make a recommendation, & write up an estimate for services. I accepted & made an appointment the following week. Tom & his crew were punctual & completed the work as promised to my satisfaction. I highly recommend this company for air duct cleaning, A/C service, & chimney restoration services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lee H.
06/2021
5.0
They are an excellent company to work with. They did the work as they said they would and they were very polite and respectful. They answered all my questions and took pictures of the finished work so I could see what they had done. They will be coming back to do some other work for me, I was very impressed with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Philip C.
06/2021
4.5
Professional and on time.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Jerry B.
06/2021
5.0
Great customer service and interaction. Very honest with me. Kept me informed along the way with the process. Showed up on time and finished within one day. Great work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$15,000

Charles F.
04/2021
5.0
On time and fast.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$2,500

Jose G.
04/2021
5.0
Great service, great value and quality workmanship. I was quoted a great price to get the insulation removed and replaced with new material. Tom also quoted me duct replacement since the current ducts were from when the house was built. Tom and his crew came in and finished all of the work in one day and it was well done. I really appreciated the warranty and guarantee given on the whole process. They’ve been around for 20 years so that made me feel like I was getting quality work and they’d be around for many more years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elaine M.
04/2021
4.5
Did a great job. Cleaned up afterwards. Only complaint is it seemed a little pricey.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$7,000

Contact information

700 S DURHAM DR STE 100, Houston, TX 77007

https://www.usasupremetx.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
10:00 AM - 4:00 PM

Service Categories

chimney sweep,
fireplace company

FAQ

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: Closed

Sunday: 10:00 AM - 4:00 PM

USA Supreme Services, LLC accepts the following forms of payment: CreditCard
No, USA Supreme Services, LLC does not offer free project estimates.
No, USA Supreme Services, LLC does not offer eco-friendly accreditations.
No, USA Supreme Services, LLC does not offer a senior discount.
Yes, USA Supreme Services, LLC offers emergency services.
Yes, USA Supreme Services, LLC offers warranties.

Contact information

700 S DURHAM DR STE 100, Houston, TX 77007

https://www.usasupremetx.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
10:00 AM - 4:00 PM