USA Supreme Services, LLC

chimney sweep, fireplace company

About us

Rated #1 in Home Project Needs. USA Supreme Services LLC is a woman-owned business, that proudly serves the greater Houston & the surrounding areas. All our team members/technicians hold different credentials based on their areas of expertise. We aim for 100% customer satisfaction. We want you to feel confident in making us your first choice. Our technicians educate our customers about what we recommend and why, so our customers feel peace of mind the moment our technicians walk in the door. Our products are all Premium Brands & Eco-Friendly. We show our customers before, during, and after photos of work being performed, so they remain informed every step of the way. "WE LOVE WHAT WE DO & WE DO IT FOR YOU!"

Business highlights

25 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8275 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.9
Showing 176-200 of 275 reviews

Megan L.
11/2019
5.0
Patient, clear explanation and recommendation. Not pushy at all!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert C.
11/2019
5.0
They were great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Harrison B.
11/2019
2.5
The gentleman were very nice and professional, but they could not determine the cause of my problem nor give me a solution for the root of the problem. I had suggested a method to trouble shoot the problem. I hope I am not wasting my money. I have a followup apt. Hopefully my issue will be resolved.

Rating CategoryRating out of 5
quality
2.5
value
2.5
responsiveness
2.5


Margo A.
11/2019
5.0
this was a dryer vent cleaning - much needed. Tom was very helpful and informative as to what he was doing and what I needed to do to maintain. He was on time, courteous, and professional. I will definitely hire again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Pamela H.
11/2019
5.0
very honest and did not try to sell more than we needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

Shane W.
11/2019
5.0
Very professional, prompt, and knowledgeable.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Connie S.
11/2019
5.0
Courteous, friendly staff

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Gene P.
11/2019
5.0
I went to Angies list and asked to have my dryer vent cleaned. Almost immediately USA Supreme Air called and offered a special pricing which was well below any other offers I received. They showed up at the appointed time and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David J.
11/2019
4.0
no comment provided

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro

Phil C.
11/2019
5.0
Great service, professional and fair priced

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott B.
11/2019
5.0
Very thorough, explained recommendations, no pressure sales, updates with photos.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dianne H.
11/2019
5.0
The Tech Ivan, kept me advised as to what he would be doing during the process. Solved my problem and had my gas fireplace up and running on a very chilly day! Great with my dogs too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Neil L.
10/2019
5.0
No comments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Regina M.
10/2019
5.0
Owner was present. Answered all questions. Explained what I did not understand. Yes I will hire them next time and for other work they do, when I need it done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jamesetta T.
10/2019
5.0
The guys were very helpful and answered all my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Heather C.
10/2019
4.0
Friendly and knowledgeable service tech sent on a Sunday was a big plus for us. Only downside to the service was the phone estimate to complete the job was $99 and we were charged $129 PLUS an upsell to change the vent cover which the tech said was not up to code and increasing fire hazard. He did not have a new part but instead I stalled a used one (which is in good condition). Tech also photographed and tried to sell a repair to our newly professionally installed AC unit explaining a problem that didn t exist. Would not take credit/ debit card and requested a check. The job we requested was completed well in a timely manner and has a 2 yr warranty but cost $213 instead of $99.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Sandeep M.
10/2019
4.0
Cleaned the fireplace and brushed the duct inlet to the fireplace to around 5 ft deep. Inspected the top of the chimney stack and sealed areas that were prone to leaking. Overall good job.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Contact information

700 S DURHAM DR STE 100, Houston, TX 77007

https://www.usasupremetx.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
10:00 AM - 4:00 PM

Service Categories

chimney sweep,
fireplace company

FAQ

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: Closed

Sunday: 10:00 AM - 4:00 PM

USA Supreme Services, LLC accepts the following forms of payment: CreditCard
No, USA Supreme Services, LLC does not offer free project estimates.
No, USA Supreme Services, LLC does not offer eco-friendly accreditations.
No, USA Supreme Services, LLC does not offer a senior discount.
Yes, USA Supreme Services, LLC offers emergency services.
Yes, USA Supreme Services, LLC offers warranties.

Contact information

700 S DURHAM DR STE 100, Houston, TX 77007

https://www.usasupremetx.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
10:00 AM - 4:00 PM