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Universal Home Experts

Electrical, Heating and Air Conditioning, Lighting,

About us

Your Plumbing, Electrical, and Air Conditioning fixed right at the speed of light. Is your home at a standstill because of a plumbing, HVAC, or electrical issue? Reach out to Universal Home Experts today and receive fast, on-time expert repairs from their team of trusted technicians. Since 1992, we have helped homeowners throughout the Houston metro area. No matter how big or small Universal Home Experts can get it done right We provide you upfront price before any repair and all work is backed by a 100% satisfaction guarantee.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing system troubleshooting, evaluation and repairs; water heater inspection and replacement; Electrical, troubleshooting & repairs, breaker box upgrades; Air conditioning system check, airflow analysis, air quality solutions, filtration with bacteria prevention, system repairs and replacement

Services we don't offer

Tenants, rental units, commercial properties or apartment complexes

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.6753 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
10%
3
7%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 753 reviews

DEE S.
05/2019
5.0
electrician, plumbing, drain pipe, sewer cleaning, drain cleaning
  + 3 more
on schuled and and fast. they knew what to do. fast and proper clean up. and they beat the rain,
Description of Work: replace drain pipe

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Teresa M.
04/2019
5.0
heating & air conditioning/hvac
  + -1 more
The service was great and professional.
Description of Work: Inspection of AC system inside and outside for summer 2019. Bought the Service Partner Inspection for 2 annual inspections for AC then Heater inspection in Fall. I also get 15% off any work needed on all systems including AC, Heating, Plumbing and Electrical Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick G.
04/2019
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Universal did an excellent job. After 19 years we needed a new HVAC unit. Alan did a great job explaining the system set-up and how the install would go. They showed up right on time and worked dilligently throughout the day. The system worked perfectly. and has already helped our second unit work more efficently. Great job by their whole team.
Description of Work: New HVAC System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,760

Trevor P.
03/2019
5.0
plumbing
  + -1 more
They arrived very promptly, had the necessary supplies to perform the work, gave easy to understand estimates with options and performed the work beyond my expectations. They cleaned up the work area better than it was before they arrived to start the job. This isn’t my first experience with this company and they always exceed my expectations with professionalism and workmanship.
Description of Work: Plumbing: Toilet Rebuild, replace leaky shutoff valve and leaking pipe in wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Sylvia C.
03/2019
5.0
electrician
  + -1 more
I was very pleased with the work Ricky performed on our water heater. Thank you so much he saved the day! 🙂
Description of Work: Water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann T.
03/2019
5.0
electrician, plumbing
  + 0 more
Just like Ricky had told us how long and they were finished as he told us. It was a great job.
Description of Work: 2 hot water heaters replace with a waterless tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa C.
02/2019
5.0
electrician
  + -1 more
Excellent. Universal does a thorough job of hiring professionals that protect and build their brand.
Description of Work: Water heater replacement estimate. I had my yearly service plan plumbing check performed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES A.
02/2019
5.0
electrician
  + -1 more
Saturday service very responsive and prompt. Completely professional.
Description of Work: Electrical disconnect for water heater replacement in order to meet current code

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Thomas A.
02/2019
5.0
electrician
  + -1 more
they came like they said they would at 8 in the morning and stayed till they finished all the men were nice and performed thier jobs quiet well.
Description of Work: replaced electric box outside

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
01/2019
5.0
electrician, plumbing
  + 0 more
Excellent work. Meeting all expectations with care and professional quality.
Description of Work: Installed sink and faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rives T.
01/2019
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Uncovered an issue for another visit
Description of Work: Heating controls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Arlene C.
11/2018
5.0
electrician
  + -1 more
Very well. Anthony and Jarvis were very professional and went above and beyond to provide great service
Description of Work: Replacement of switches and grounding

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Nicolas S.
11/2018
5.0
electrician
  + -1 more
Superbly. Robert was super professional and really good about explaining his work. In fact we were so impressed with him that we signed a service contract with the company and will do our best to make sure that he is "our guy."
Description of Work: Replace a breaker and add a surge control for the entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$932

Katherine O.
11/2018
5.0
electrician, plumbing
  + 0 more
Great! John did a quick, professional job. He checked all the other toilets too. I will definitely hire these guys again!
Description of Work: Toilet fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ashlea S.
11/2018
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
Universal Home Experts was outstanding when I used them for the first time this past week. All the way from placing the call and the call center knowing and asking all the right questions, to scheduling the call and getting an update on the tech that was coming, to the tech Billiy coming out and fixing the problem within an hour. The price was reasonable but better yet the service was amazing, I will refer them to anyone I know. They are truly the best in town.
Description of Work: Pipe Leak under the kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Manuel C.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
Service was excellent and tech was on time. Great service and very professional.
Description of Work: Ac was not working. Tech said the capacitor and contactor was bad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Juan E.
11/2018
5.0
electrician
  + -1 more
Robert did an excellent job! He n Johnny worked very well on getting my power back up n running!
Description of Work: Panel replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Robert P.
11/2018
5.0
electrician
  + -1 more
Robert was very knowledgeable and extremely honest. Helped me understand and cleaned up better than my house cleaner! Definitely recommend
Description of Work: Electrical

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John N.
11/2018
5.0
plumbing
  + -1 more
Went great, very punctual and great work
Description of Work: Plumbing, work on water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Latosha M.
11/2018
5.0
electrician
  + -1 more
Excellent service Anthony, Jarvis, David Are great Techs
Description of Work: Panel replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John W.
10/2018
5.0
electrician
  + -1 more
Job done! Options as to additional work to be done are under consideration.
Description of Work: Electrical panel and wiring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Audrey T.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
I'm happy with it. They were real professional. They took care of my small problem. I was happy with the price. They will call you and let you know that they are on their way.
Description of Work: Put in an air conditioner.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helen R.
12/2017
1.0
electrician
  + -1 more
Charged us over $10,000 to replace panel: they said we needed to do this to be up to code even though only some of the first floor was implicated (we were told later we did not need this): they then charged extra (several Hundreds more) when lights which had worked perfectly before upstairs failed to turn on and were about to charge even more hundreds to test garage outlets.
Description of Work: Electrical work after Harvey

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0


Response from Universal Home Experts
Thank you for allowing us to make your electrical repairs after your home was flooded. I hope that all of the work we did that was approved by the city inspector is still functioning like it is supposed to. If anything happens we are here for you and you still have five years left on your warranty for our work. Please call me, I see from the notes that you have used our service for ten years and I have no concern calls logged regarding any work we have done for you. Thankfully you did not need to rewire your entire home like some of our customers did which would cost more like $25000. We continue to make repairs behind electricians that told customers they did not need to do things and then did very little to make anything right and then covered it up with Sheetrock. Now our customers have major electrical problems that are covered up with thousands of dollars of Sheetrock,paint and cabinets all because some lazy electrician lied to them about the work that was need to be done. sometimes these electricians are not electricians at all but sheet rockers that want to get out and get paid quickly and don't want to wait for proper electrical work to be done. But because you followed our recommendations, your electrical system will be safe and function correctly for years to come.

Kirsty M.
11/2017
1.0
electrician
  + -1 more
I have scheduled with this company three times and on all occasions they have failed to show up. I have taken time off work to be at home and been left hanging by them. Thoroughly unresponsive and unprofessional. Go elsewhere, I have.
Description of Work: Electrical circuit repair and HVAC repair

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Universal Home Experts
Thanks you for allowing us to make your repairs. I appreciate your feedback. I see that you have had us make repairs many times.. According to our notes we spoke to you regularly throughout the day. I apologize that we were unable to get the technician out to your home at a time that was convenient for you.

Henricka Gayle M.
10/2017
5.0
electrician
  + -1 more
I will hire this company to perform the work that I need.
Description of Work: I had an electrical evaluation due to problem with an electrical outlet. The employee was thorough and explained the problem that I have and made suggestions for work that needs to be done. He also made recommendations for additional work that would make my home safer. I was encouraged that he did not try to convince me to get work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information


Service hours

Sunday:
12:00 PM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
TEML 37917
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Heating and Air Conditioning,
Lighting,
Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Sewer Cleaning,
Water Filtration and Softening

FAQ

Universal Home Experts is currently rated 4.6 overall out of 5.

Sunday: 12:00 PM - 6:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Universal Home Experts accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Universal Home Experts offers free project estimates.
No, Universal Home Experts does not offer eco-friendly accreditations.
No, Universal Home Experts does not offer a senior discount.
Yes, Universal Home Experts offers emergency services.
Yes, Universal Home Experts offers warranties.
Universal Home Experts offers the following services: Plumbing system troubleshooting, evaluation and repairs; water heater inspection and replacement; Electrical, troubleshooting & repairs, breaker box upgrades; Air conditioning system check, airflow analysis, air quality solutions, filtration with bacteria prevention, system repairs and replacement
Tenants, rental units, commercial properties or apartment complexes

Contact information


Service hours

Sunday:
12:00 PM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM