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Universal Home Experts

Electrical, Heating and Air Conditioning, Lighting,

About us

Your Plumbing, Electrical, and Air Conditioning fixed right at the speed of light. Is your home at a standstill because of a plumbing, HVAC, or electrical issue? Reach out to Universal Home Experts today and receive fast, on-time expert repairs from their team of trusted technicians. Since 1992, we have helped homeowners throughout the Houston metro area. No matter how big or small Universal Home Experts can get it done right We provide you upfront price before any repair and all work is backed by a 100% satisfaction guarantee.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing system troubleshooting, evaluation and repairs; water heater inspection and replacement; Electrical, troubleshooting & repairs, breaker box upgrades; Air conditioning system check, airflow analysis, air quality solutions, filtration with bacteria prevention, system repairs and replacement

Services we don't offer

Tenants, rental units, commercial properties or apartment complexes

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.6753 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
10%
3
7%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 651-675 of 753 reviews

Phyliss W.
02/2025
5.0
plumbing
  + -1 more
Very satisfied!!
Description of Work: Installed new faucets and repaired aging plumbing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Henricka Gayle M.
01/2024
5.0
air duct cleaning
  + -1 more
Excellent service.
Description of Work: Replace air grills and sealed, supplied air scrubber .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,800

Russell G.
07/2020
5.0
water heater repair, air duct cleaning
  + 0 more
Excellent as always
Description of Work: Repair a tankless water heater

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanne B.
07/2020
5.0
water heater repair, air duct cleaning
  + 0 more
Good, and fast.
Description of Work: Identify cause of no hot water and fix it.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy T.
06/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Efficient...without any issues!
Description of Work: AC main panel board replaced and furnace control board replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Wayne R.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very smoothly.
Description of Work: Replaced a/c system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,100

Steve P.
05/2020
5.0
water heater repair
  + -1 more
Good, showed us how..
Description of Work: Reset water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sheila H.
02/2020
4.0
electrician
  + -1 more
It went fine.
Description of Work: Put in a new electrical box in my garage
Rating CategoryRating out of 5
Yes, I recommend this pro

Evon B.
08/2019
5.0
electrician, interior painters
  + 0 more
great service
Description of Work: paint and install cabinet door and interior paint

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Curt K.
06/2019
5.0
electrician
  + -1 more
Very knowledgeable and helpful!
Description of Work: Quote and Options for ReWire

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John W.
05/2019
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Just as planned.
Description of Work: air conditioning
Rating CategoryRating out of 5
Yes, I recommend this pro

Portia M.
04/2019
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Great and efficiently
Description of Work: My air conditioner needed service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Qasim D.
04/2019
5.0
electrician, home inspection
  + 0 more
I hope it goes well
Description of Work: Get city of Houston daycare permit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,700

Response from Universal Home Experts
It will! we get it right 97% the first time. But we get it right right 100% of the time the next time.

Rick G.
04/2019
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Went very well
Description of Work: HVAC was repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rand N.
02/2019
5.0
electrician
  + -1 more
Good work. Very responsive.
Description of Work: Pond Lighting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Art D.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
Everything is still in place.
Description of Work: Installation of a safety float switch and pan treatment tab

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Anthony S.
11/2018
5.0
electrician
  + -1 more
Awesome service!
Description of Work: Electric repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

stephen J.
01/2018
1.0
electrician, heating & air conditioning/hvac
  + 0 more
Horribly wrong.
Description of Work: We called Universal Home Services when our downstairs furnace would not work. I printed their coupon offering $49 dollars off on repairs. They charged me $59 dollars for the service call that would be deducted from the bill should any work be performed. They came to the house and stayed for 9 hours. We had been without heat for two days now. When they left, neither furnace was working. We were worse off than before they came. Now we had no heat at all. It was quite cold and we had to go to a hotel (with an elderly woman who was receiving treatment for stage 4 cancer. Even though our situation was worse, they wanted us to pay $200 for their visit. We declined. They agreed to come back Saturday morning for repairs. Nobody answered the office phone until after 1:00. We were then told that if a technician came out we would be charged $200 because it was a Saturday. We would also be charged $215 for them to install another circuit breaker. They were going to charge us almost $500 dollars just to return it to the condition it was in when they came. What we later found out was a simple repair (15 minutes and $150) was completely overlooked by Universal. So, we paid another electrician the $150 to repair the damage Universal had done to the first furnace. Universal left our second furnace disassembled after having unwired some of the components. Now we have another HVAC company coming to repair what Universal did to the second furnace. It was a complete nightmare. DO NOT EMPLOY THIS COMPANY. CROOKS.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Response from Universal Home Experts
Thank you for your feedback. And yes your current situation is horribly wrong. To add to the extreme picture you painted. You called us Friday morning for an electrical issue and said the furnace did not work. The electrician found voltage at the furnace that was not working. We sent an AC tech. He found that there was a bad circuit board ($150) and a very simple repair but that both furnaces were on one circuit and once he was able to get the blower to run it would trip the breaker and recommended the electrician come back. The electrician then gave you a bid to add a circuit or just replace the failed breaker You chose to do nothing.On Friday,at 8 pm in the evening, with an elderly person living in your home with stage 4 cancer, you chose to do nothing instead of fix your heat. You have 2 furnaces that are on one circuit. You continue to pay an unlicensed somebody to replace the breaker that eventually fails after it repeatedly trips when both units run simultaneously. This has very likely caused your furnace control failure as well. When we arrived at the first day you did not have heat. You refused to allow us to make a repair when we came out on Friday and that is why you did not have heat for two days during a cold weekend when we were flooded with no heat calls. What we are guilty of is informing you of your problem and then asking you to pay us to repair them. At this time we have made no repairs to your equipment. I am glad somebody was able to fix your heat.

JOHN J.
07/2006
4.0
electrician
  + -1 more
Jon Blaylock arrived later than the dispatched stated he would arrive, but he called to notify me of his expected arrival time. He took the time to explain the work to me and to review their "Straight Forward Pricing" plan. He reviewed his work with me and answered my questions. The person who took my call stated the technician would have the discretion to waive the $59 service/travel fee. This was a bit misleading as Jon explained to me he could only do this if the work exceeded a total of $600. Jon worked into the evening. It seemed to take a long time to complete this short list of repairs.
Description of Work: GFI Replacement (2) & Troubleshooting Circuit, Light Fixture Repair, Dimmer Temp Check, Exterior Bubble Cover Installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$576

STEVE N.
06/2006
5.0
electrician
  + -1 more
The overall experience was great. The receptionist was very courteous and knowledgeable and even offered to send out an electrician that afternoon, even though I didn't need anyone until the following day. The electrician arrived on time, was uniformed and very professional. He gave me a written quote in less than 5 minutes and got right to work. He went about his business very quickly with no nonsence and was finished in less than an hour. He cleaned up after himself and was willing to answer all of my questions and even gave me some free advice on a DIY project I was working on. The only negative was I thought the price was a little high, however, let me say that I agreed to the price ahead of time and that I was unable to do it myself. So, I had to pay the price. I would definitely use this company again.
Description of Work: Added a new outlet under the countertop for the cook top and replaced pair of breaker outlets above the counter in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Wendy A.
05/2006
5.0
electrician
  + -1 more
Job 1: They were easy to work with, I was able to change the appointment three times, and they were very gracious. They arrived on time and were very helpful. I also had asked them to wire outside speakers for me and Ed suggested I work with another person who specializes in installing audio equipment and wiring. His referral was equally helpful and the work done was very satisfactory. I was pleased with both the original company and with the audio company. I will definitely use them again. Job 2: They were very helpful, referred me to another vendor to wire and supply my external speakers, and performed the work as described. They provided an estimate and stayed within it and their employees were very polite, helpful, and cleaned up completely. The manager handled quality control himself.
Description of Work: Job 1: They installed a photo cell and a door bell and they replaced the grounding wires for the house($750). Job 2: They did some minor work--rewiring a solar switch, door bell--and then replaced the electrical grounding system($600).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

DONALD R.
02/2006
5.0
electrician
  + -1 more
Jon is an experienced professional. He completed a complex job with ease.
Description of Work: Handled an electrical problem too difficult for two electricians who worked on it first. High Quality.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$984

DIANA G.
12/2005
5.0
electrician
  + -1 more
Alfredo was on time, very personable and friendly. He talked with me first about the price. Did an excellent job finding the problem without disrupting my house. Advised me how to be up to date with new regulations. I would definitely use and refer this company.
Description of Work: Did troubleshooting to find defective electrical outlet on 2 walls. Did a main breaker panel box checkup. Checked each outlet to find which one was causing the others not to work.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$231

SHARON B.
11/2005
5.0
ceiling fans
  + -1 more
THEY WERE A LITTLE EXPENSIVE, BUT DID A GREAT JOB.
Description of Work: INSTALLED 2 CEILING FANS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

MARY H.
05/2005
5.0
electrician
  + -1 more
THE TECHNICIAN ARRIVED ON TIME. HE WAS POLITE AND ARRIVED IN A CLEARLY MARKED VAN AND UNIFORM. I HAD SAME DAY SERVICE. HE DIAGNOSED THE PROBLEM, AND FIXED IT THE SAME DAY. I FEEL THE PRICE WAS REASONABLE, ESPECIALLY SINCE I HAVE A TWO YEAR WARRANTY.
Description of Work: I HAVE AN OLD HOUSE THAT HAD NOT HAD ELECTRICAL UPDATED IN A WHILE. SOME OUTLETS WERE NOT WORKING, AND WAS HAVING POWER SURGES. A TECHNICIAN FROM THE COMPANY CAME OVER AND DETERMINED THAT I NEEDED A NEW PANEL, AFTER DOING SOME DIAGNOSTIC TESTS. HE GAVE ME A FLAT RATE ESTIMATE. I HAD THE WORK PERFORMED THE VERY SAME DAY, AND HAVE BEEN VERY HAPPY WITH THE RESULTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Contact information


Service hours

Sunday:
12:00 PM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
TEML 37917
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Heating and Air Conditioning,
Lighting,
Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Sewer Cleaning,
Water Filtration and Softening

FAQ

Universal Home Experts is currently rated 4.6 overall out of 5.

Sunday: 12:00 PM - 6:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Universal Home Experts accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Universal Home Experts offers free project estimates.
No, Universal Home Experts does not offer eco-friendly accreditations.
No, Universal Home Experts does not offer a senior discount.
Yes, Universal Home Experts offers emergency services.
Yes, Universal Home Experts offers warranties.
Universal Home Experts offers the following services: Plumbing system troubleshooting, evaluation and repairs; water heater inspection and replacement; Electrical, troubleshooting & repairs, breaker box upgrades; Air conditioning system check, airflow analysis, air quality solutions, filtration with bacteria prevention, system repairs and replacement
Tenants, rental units, commercial properties or apartment complexes

Contact information


Service hours

Sunday:
12:00 PM - 6:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM