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Serenity Carpet and Upholstery Cleaning

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

Serenity Floor Care has been servicing the greater Houston area for over 25 years. We started in 1992 with one small van and over the years we have been fortunate enough to expand. And we owe it all to our customers. We specialize in carpet cleaning, pet odor removal, oriental and Persian rug cleaning, upholstery cleaning, tile and grout cleaning as well as natural stone cleaning including: granite, natural brick, saltillo, marble, terrazzo and travertine, and slate tile.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Persian and Oriental Rug Cleaning, Tile and Grout Cleaning, Upholstery Cleaning, Natural Stone and Marble Refinishing, Pet Odor Removal, Drapery Cleaning, Wood Floor Cleaning and Refinishing, Dryer Vent Cleaning, Carpet Repairs, Carpet Re-stretching, Emergency Water Extraction.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8781 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 151-175 of 781 reviews

Valerie F.
01/2015
5.0
carpet cleaners
  + -1 more
They did a great job. They were very knowledgeable and really took care of us.
Description of Work: $149 for 4 Room Truck Mounted Steam Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Serenity Carpet and Upholstery Cleaning
We are thrilled that you had a great experience with our company. Thank you for taking to the time to contribute to our growth with your feedback!

Thomas S.
01/2015
5.0
carpet cleaners
  + -1 more
They were on time, professional, and did an amazing job! The carpet looks great!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$262.83

Response from Serenity Carpet and Upholstery Cleaning
Thank you so much (member name removed) ! Mention us to a friend and get a check for $35 upon completion of the job! The Serenity Team

Susan L.
12/2014
5.0
carpet cleaners
  + -1 more
The service was great. I had filthy 20 year old carpet that needs to be replaced. We plan to replace the carpet in the next year or two, but the steam cleaning will help us get by until then. The steam cleaning removed all of the visible dirt and stains, so we are very pleased with the service.
Description of Work: Steam cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Serenity Carpet and Upholstery Cleaning
We are thrilled to know you had a great experience with our company. Your business means a lot to us! Keep one eye on your email during 2015 to receive exclusive deals and bonuses on the highest quality floor care in the greater Houston area! Happy New Year! The Serenity Team

Hui Z.
12/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
Very good job. Nice and clean. Just that they show up two hours late.
Description of Work: Clean carpet and grout

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$600

Josh H.
12/2014
5.0
oriental rug cleaning
  + -1 more
They were quick, efficient, and well-priced. Will use them again!
Description of Work: Cleaned a synthetic rug and applied Dupont stain protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Serenity Carpet and Upholstery Cleaning
We are thrilled to know you had a great experience with our company. Your business means a lot to us! Keep one eye on your email during 2015 to receive exclusive deals and bonuses on the highest quality floor care in the greater Houston area! Happy New Year! The Serenity Team

Antoinette G.
12/2014
5.0
carpet cleaners
  + -1 more
They did a wonderful job. They were courteous and clean. This was the first time we've hired them. We had fans going and windows open so it took less than 24 hours to dry.
Description of Work: They cleaned our entire top floor, all the carpets, and we have a fairly big house so that was a large area.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Serenity Carpet and Upholstery Cleaning
Thank you for taking the time out of your hectic schedule to give us a great review. We are thrilled you were satisfied with our services and would love to reward you for it! Check your inbox regularly to take advantage of exclusive deals and great bonuses in the year 2015! Happy New Year! The Serenity Team

Scot G.
12/2014
5.0
carpet cleaners, carpet installation
  + 0 more
Very professional cleaning crew. Provided a quick estimate and explanation of charges and options in advance. They were able to get out a very prominent grease stain and pet stains in 2 different rooms. Went the extra mile in cleaning out the fireplace. Carpets were clean and smelled fresh in a little over an hour.
Description of Work: Steam cleaned a little over 800 sf (coupon for 150 plus 33 for additional sf) and removed pet stains in 2 rooms ~$80.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Serenity Carpet and Upholstery Cleaning
Thank you for taking the time out of your hectic schedule to give us a great review. We are thrilled you were satisfied with our services and would love to reward you for it! Check your inbox regularly to take advantage of exclusive deals and great bonuses in the year 2015! Happy New Year! The Serenity Team

Natalie M.
12/2014
5.0
carpet cleaners
  + -1 more
They were very responsive. Just couldn?t get our schedules to work, but nothing against them.
Description of Work: $149 for 4 Room Truck Mounted Steam Cleaning

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

Brenda P.
11/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
This was a gift for my sister and brother in law. Keri was wonderful to work with for scheduling purposes, She was very prompt returning calls and emails. The two gentleman that did the cleaning were very professional and did a great job. Would definitely use Serentity again,
Description of Work: Carpet cleaning, decorative rug & ottoman cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Serenity Carpet and Upholstery Cleaning
Thank you for taking the time out of your hectic schedule to give us a great review. We are thrilled you were satisfied with our services and would love to reward you for it! Check your inbox regularly to take advantage of exclusive deals and great bonuses in the year 2015! Happy New Year! The Serenity Team

Matthew S.
11/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The service was provided with excellent quality and at a very fair price. They took care to clean slowly and thoroughly, and both rugs came out looking much cleaning and brighter in color. Excellent job!
Description of Work: Serenity cleaned two area rugs (about 150 sq. ft. total) that were in rough shape after several years of wear and tear from two kids.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jo R.
11/2014
5.0
carpet cleaners
  + -1 more
He arrives on time and if he can't make it he calls to let me know. They always leave the area clean . He is very professional and personable. They are consistent and every time they come I get the same quality of work.
Description of Work: He has been here several times and cleans carpets for me. This time he did the living room, dining room, master bedroom, and the study.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Catherine S.
11/2014
5.0
oriental rug cleaning
  + -1 more
The team did a great job! It wasn't easy to get the equipment in the house and up the stairs, but they did it. They had to do a color test first to determine the process that they would use to clean. The cleaning job was done quickly and professionally.
Description of Work: This company cleaned an oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Clyde B.
11/2014
5.0
oriental rug cleaning
  + -1 more
It wen fabulous. The operator who came out to clean was a great person and very contentious of what he was doing. He did a wonderful wonderful job!
Description of Work: I purchased a Big Deal for $99 for Oriental or Area Rug Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Dan K.
11/2014
5.0
carpet cleaners
  + -1 more
Very professional. I cost a lot more than expected but he did a good job. He convinced me to add services which increased the price way over the initial offer.
Description of Work: Steamed 3 rooms of carpet

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Susan S.
11/2014
5.0
carpet cleaners, ceramic tile, hardwood floor, house cleaning
  + 2 more
The crew arrived at the scheduled time and immediately got to work. They were very careful with my wood floors and were constantly cleaning up behind themselves as they went along. The grout in my kitchen and breakfast room is white (I bought the house that way) which is very difficult to keep clean. These guys pre-treated the area then went to work. The results is fabulous and my floors look awesome!
Description of Work: Cleaned white grout in kitchen and breakfast room (approximately 288 sq. ft.).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Christopher A.
11/2014
5.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
They did an absolutely wonderful job. They even helped us move the furniture off of the carpets. Cleaned the carpets throughout the house (4 rooms worth) and for a small additional fee, they cleaned our microfiber couches.
Description of Work: Deep cleaned our carpet and couches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carol L.
11/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
I got a coupon deal for $99 for 300 sq ft of grout cleaning. He did a great job, I will definitely do this again. I also paid for resealing of the grout in this area, which was more expensive than cleaning. Not sure it made much difference. I probably won't have them do this next time.
Description of Work: Steam cleaned the grout in 300 sq ft of my kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tina H.
11/2014
5.0
carpet cleaners
  + -1 more
Great! I was extremely satisfied. I get my carpets cleaned often, and Serenity is definitely one of the BEST!!!
Description of Work: He cleaned all of our carpets in the LR and DR (at time) and 3 BR. I was extremely satisfied. I get my carpets cleaned often, and Serenity is definitely one of the BEST!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tami C R.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Did a great job on the couch & chair, it had been a long time since last cleaning.
Description of Work: They cleaned a couch & chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

SCOTT A.
10/2014
5.0
carpet cleaners, house cleaning
  + 0 more
Went great. Everyone was really nice and professional. They made a couple suggestions but were not pushy about additional services and such. I would use them again for sure. They were very punctual and the carpets all looked great after the cleaning.
Description of Work: Cleaned 3 bedrooms, an upstairs hall and one flight of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

William W.
10/2014
5.0
carpet cleaners
  + -1 more
Initially there was some confusion about the appointment, but once that was worked out at all went smoothly. I have used t;hem before and find them excellent in their work.
Description of Work: Cleaned and protected the carpet (pets) for about 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$207

Shakeel and Tasneem Y.
10/2014
4.0
carpet cleaners
  + -1 more
It was an Angie's List Big Deal that I purchased. It was okay. There were no additional charges.
Description of Work: They did carpet cleaning in 5 rooms.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$149

Sem L.
10/2014
5.0
carpet cleaners
  + -1 more
Leonard and his crew were great! They showed up to the appointment on time. They pre treated my carpet with a pet stain treatment and steamed clean it. They did a fabulous job! It was nice to see that they were gentle with my furniture. I would recommend their service to others. Thanks for your hard work!
Description of Work: Carpet steam cleaning with pet stain treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria O.
10/2014
5.0
carpet cleaners, house cleaning
  + 0 more
Excellent. First time we contract someone for carpet cleaning the entire second floor and master bedroom. Got a phone call 45 minutes before they showed up. I am very pleased with the service and the results.
Description of Work: Steam cleaned all carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Carla L.
09/2014
5.0
carpet cleaners
  + -1 more
It was an Angie's List Big Deal that I purchased. They were excellent. There were no additional charges. I have used them again.
Description of Work: They cleaned two bedrooms and a hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Contact information

17526 Hamilwood Dr, Houston, TX 77095

http://www.serenityfloorcare.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 PM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
House Cleaning,
Carpet Sales and Installation,
Dryer Vent Cleaning,
Marble and Granite,
Hardwood Flooring Sales and Installation,
Drapery Cleaning,
Pressure Washing

FAQ

Serenity Carpet and Upholstery Cleaning is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 PM - 7:00 PM

Serenity Carpet and Upholstery Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Serenity Carpet and Upholstery Cleaning offers free project estimates.
Yes, Serenity Carpet and Upholstery Cleaning offers eco-friendly accreditations.
No, Serenity Carpet and Upholstery Cleaning does not offer a senior discount.
Yes, Serenity Carpet and Upholstery Cleaning offers emergency services.
Yes, Serenity Carpet and Upholstery Cleaning offers warranties.
Serenity Carpet and Upholstery Cleaning offers the following services: Carpet Cleaning, Persian and Oriental Rug Cleaning, Tile and Grout Cleaning, Upholstery Cleaning, Natural Stone and Marble Refinishing, Pet Odor Removal, Drapery Cleaning, Wood Floor Cleaning and Refinishing, Dryer Vent Cleaning, Carpet Repairs, Carpet Re-stretching, Emergency Water Extraction.

Contact information

17526 Hamilwood Dr, Houston, TX 77095

http://www.serenityfloorcare.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 PM - 7:00 PM