One Hour Heating & Air Conditioning - Houston

Very informative about what was being done.

Marcos was my service tech and he was very good. I will ask for him again.

One Hour AC is always thorough and provides very clear info. They clearly tell you what items are critical versus those that can wait.

None

After a bad week in Texas we were happy to get such fast service. We also were informed with about a very good warranty. The service tech deserves a shout out!

Professional and very knowledgeable

We are long time satisfied customers. They have an amazing staff and technicians. JT is our regular service professional and he is the very best.

Very professional, knowledge and went above and beyond to make sure I had heat on a Sunday with 30 degree temperatures. I would highly recommend One-Hour air conditioning and heating

Excellent customer service!

From the initial call to the senior tech that came to diagnose the problem, Tim, to the two Geoâ s that came to do the work the next day, everyone was so polite, professional and most of all knowledgeable. I would highly recommend them to anyone! I will definitely be using them again should the situation arise.

The guy that came out knew his business and was very personable.

The technician came out within an hour, diagnosed the problem and had it running within 1.5 hours. Charged a fair price for such quick great service and just before the cold snap comes for the weekend

Zuber was incredibly knowledgeable and helpful in explaining the entire process!! Highly recommend!!!

Carl is an excellent technician. Human beings answer the telephone, and they call when your technician is on the way. Amazing!

They are on time and professional

Technician Ruper was very thorough in checking everything in my heating system was functioning properly and was very professional. He explained how everything worked and showed me pictures of my system and suggested cleaning out the ducts for optimum performance.

He was very knowledgeable and was able to explain things in layman terms.

Thank you Jacob

Quality service!

I hired One Hour Heating and Air Conditioning to take a look at my pilot light/heating unit. They said that they would be at my home between 2 and 6 pm. They called to say the tech was running late and he did not show until 8pm. He went up to look at my heating unit, came back down and said I needed a new heater, AC unit, various coils, all totally to $12,000. An uncle of mine also does HVAC so i told the tech that I wanted to give my uncle a call to get a second opinion. At first the tech complained, even though i paid for his visit, and then began back-peddling on prices he had quoted me. The final invoice didnt reflect any of the thing that he had told me verbally needed to be replaced. The fallow up with my uncle I found out the coils had not been touched at all, that if the entire AC unit was replaced all the coils would be replaced with it, and that I did not need a anew 5 ton furnace and AC unit. To top it all of the original technician had shown me pictures of water damage on walls he claimed was in my home that was not. Not sure whose home those pictures were of but they werent mine. I would never recommend this company and I will probably never use homeadvisor again.

The guy can not check out the fault number and located the problem of our ac, instead just suggested to order parts to change, which will cost lots more. all check without any tools but eyes. and took 89 dollars coming and looking charge.

The tech. Was very nice, he explained everything to me so I could understand. He showed me a problem instead of just saying it.

Arrived on time and completed within the specified time frame. The service tech was well informed and clearly explained the service he performed on my units. We are pleased with the outcome.

Fast and professional

The technician was polite, professional, very courteous and did a very thorough job! Excellent work!