One Hour Heating & Air Conditioning - Houston

The tech was on time and explained all that he was going to do for the service call.

N/a

Very professional. Explained everything they were going to do. Excellent company

Very professional. Explained everything they were going to do. Excellent company

Always on time

Great customer service and work. Only gave 4.5 because there’s always room for improvement.

The service was great and reasonable. The technician was very informative and gave options for the repair.

Very nice young man, very efficient, explained exactly what he would be doing. Did not try to get me to buy anything additional. All around good experience with him. Will request him in the future.

From the Salesman to the installers everyone was very kind, helpful with questions and took the time to make sure I was good with everything.

Great service team

He did a great job

Very affordable, installers was very professional and polite , sales tech James Thompson very knowledgeable and explained in detail the process

They didn't do anything and charged $430 for 0 work. Do not use them!!

Kenneth did a great job servicing my AC unit

Excellent service

Came out quickly!

Good company

I hoped for a repair of my air conditioner, but it was unable to happen, and it was recommended that the unit be replaced. Happy with the service provided.

On time. Repaired the problem. Established a maintenance program for both AC units.

It was quite pleasant experience to deal with Tim Franks with 1Hour Service. Tim is very professional as a technician and salesman. He wasvery straightforward explaining what what I needed and the motive for his comments. He took the time to explain all my questions which were a zillion due to my ignorance in A/C. That is why I bought a new A/C from 1Hour Service. I highly recommend this Company to the most demanding people who needs to fix or replace his/hers A/C

Professional and courteous.

I cal after 3pm and they still got someone to my house before 6pm

Great job we live 1hour air. No charge for my service call.

Chris was my technician. He was so nice, and explained everything in such detail. He answered all my questions, and even made suggestions. Fortunately, my problem resolved easily. i love how fast they got here, too. I was coming unglued and the dispatch people were sympathetic to me, and Chris was out here in just a few short hours after I reported my issue. I will absolutely use them again. I would have still been waiting had it been any other AC company.

The response was fast and courteous