Houston Flood Recovery

They needed to be supervised by the homeowners (me and my husband) constantly or the work didn’t get done the way we asked. They did not meet the deadline for the “work performed by” date and several of the items they ordered were wrong such as baseboards, trim, doors. There was never a supervisory check by the General Contractor. I had to speak directly with the workers who spoke mainly Spanish at times because the Project Manager did not show up to the job site. There was a total lack of communication between the homeowners (me and my husband) and the Project Managers. Also the job site was left unswept with the same garbage laying around the house for months until we asked for it to finally be removed as stated in the contract. Again, this was only done when asked and we, the owners swept and cleaned the mess most evenings since we are living upstairs. They were not the cheapest contractor so we thought we were getting someone who could do the job right but they did not have the manpower or the knowledge of how to do the job and we often went days with no workers showing up at all to do work because they were at another house “finishing up”. In 5 months of working with them we only have insulation, sheetrock, spray-on texture downstairs, paint (upstairs also for paint) and outlets changed. The outlets were changed first and are full of the spray-on texture material. They also purchased and hung downstairs interior doors and trim. They were all done wrong and the new person needs to remove and re-hang. The trim is no good. Project Manager watched as this was being done and was rushing her crew to finish. She had photos of what we wanted and let them do trim without using a 45 degree angle cut! They look nothing like the photos and the doors are uneven and she stood by and watched this happen without correcting them. Very disappointing.

They were excellent and very thorough!

Very impressed with the service. Work was completed on schedule and no headaches throughout the process.