Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
ELECTRONIC DREAMS
Home Theater Wiring - Install, Repair or Conceal, Home Theater System or Media Center - Install, Home Theater System or Media Center Repair Service,
About us
We do all of our jobs without subcontracting our programmers or our installers. We are a 1 stop shop!!
Business highlights
35 years of experience
Services we offer
ELECTRIC EQUIPMENT & SUPPLIES-RETAIL.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
2.33 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
33% | ||
0% | ||
0% | ||
0% | ||
67% |
Showing 1-3 of 3 reviews
John Z.
Jun 2013
We were misled, lied to, and outright the victims of gross incompetence and fraud. I should have sued them because I subsequently had to hire another AV company to fix the countless things these bozos screwed up. The problem is that their technical people are incompetent and don't really care. I ended up paying an additional $25,000 to a later company fix the scores of things Electronic Nightmares messed up.
Right from the start, the system never worked. It was complex and was supposed to be multi-functional. Music, Intercom, satellite, DVDs, gaming etc. Unbeknownst to me, they installed the wrong kind of cable, the wrong kind of connections, and did not program the system correctly. On top of that, they would show up less than 50% of the time when I called them for service (which was weekly--I ended up spending another $4000-$5000 in service calls only to never have the system working properly). The "technicians" they sent were low paid workers who had some idea of how the system was supposed to work, but could never solve the problems with this system.
Do NOT be fooled by their sales pitch (I certainly was). They ask you to come to their showroom and have you sit in their theatre and overwhelm you with their large screen and surround sound. It is impressive, but your system will never work as well as that.
Electronic nightmares ended up costing me over $30,000 above the original $80,000 I paid them. These guys are no good. Stay away
Right from the start, the system never worked. It was complex and was supposed to be multi-functional. Music, Intercom, satellite, DVDs, gaming etc. Unbeknownst to me, they installed the wrong kind of cable, the wrong kind of connections, and did not program the system correctly. On top of that, they would show up less than 50% of the time when I called them for service (which was weekly--I ended up spending another $4000-$5000 in service calls only to never have the system working properly). The "technicians" they sent were low paid workers who had some idea of how the system was supposed to work, but could never solve the problems with this system.
Do NOT be fooled by their sales pitch (I certainly was). They ask you to come to their showroom and have you sit in their theatre and overwhelm you with their large screen and surround sound. It is impressive, but your system will never work as well as that.
Electronic nightmares ended up costing me over $30,000 above the original $80,000 I paid them. These guys are no good. Stay away
Joann M.
Aug 2012
Terrible. These guys don't care at all about their customers.
Response from ELECTRONIC DREAMS
"I have worked hard on providing the best customer service we can with a busy schedule . We do try hard to make everyone satisfied and sometimes we just miss the mark. I apologize if you din't get that service ,and we are constantly improving our service procedures. Sincerely, Rick Byars"
Lynn S.
Aug 2011
I called Electronic Dreams. Lee answered the phone, he runs the front office and is more than helpful. He set up an appt for the owner, Rick to come to our home and bid the project. He asked that we come to their office where he could show us in more detail what we'd be getting. We went and were hooked:) He scheduled a time for his team to come out. They were here on time, stayed through the day, cleaned up after themselves and returned the next two days until the project was finished. We had a few glitches that they came out and fixed the same day I called. I can't sing enough praises for these guys. Everything works like a dream (no pun intended:). One perk of having someone who knows what their doing come in and do your system, other than great sound ---- NO WIRES in unfavorable places. I'd use these guys again in a heart beat. Actually we will be for another project very soon.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
ELECTRONIC DREAMS is currently rated 2.3 overall out of 5.
ELECTRONIC DREAMS accepts the following forms of payment: CreditCard
Yes, ELECTRONIC DREAMS offers free project estimates.
No, ELECTRONIC DREAMS does not offer eco-friendly accreditations.
No, ELECTRONIC DREAMS does not offer a senior discount.
No, ELECTRONIC DREAMS does not offer emergency services.
No, ELECTRONIC DREAMS does not offer warranties.