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Aztec Decorative Concrete
Acoustic Ceiling Tiles - Install, Concrete Driveways & Floors - Install, Concrete Flatwork - Repair & Resurface,
About us
Aztec Decorative Concrete offers exterior concrete flatwork services (New Concrete) and overlays for patio, driveway, and pool decks, and Garage coatings services
Business highlights
Se habla espanol
Emergency services offered
17 years of experience
Services we offer
decorative overlay and coatings, regular broom finish concrete, spray deck, stamped concrete, null
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7115 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 2% | ||
| 4% | ||
| 1% | ||
| 3% |
Showing 1-25 of 115 reviews
Steve H.
Apr 2024
Great service, quality work
Doris F.
Jan 2020
Ericka was very knowledgeable & explained exactly how the work would be done, what to expect. The crew came and broke up the old driveway & walkway in one day. They did a great job clearing it all away. The city inspector liked their preparation work, & the new concrete was poured the next day. We had the front porch stamped & stained. It all looks so great. Several neighbors have admired the work & asked who did it. We were confident in how it would turn out because our former next door neighbor had them do their driveway about 10 years ago & it still looks great, no cracks at all.
L S.
Jan 2020
The overall experience went great. Ericka came out to give us a free estimate and consultation. She helped me pick the right colors that would compliment our home. The work was performed on time and at budget. The communication was great all the way through the process and the final work is amazing. I wish we had done this years ago. The workers knew what they were doing and the workmanship is top notch. I highly recommend calling them for your project.
Sam M.
Jan 2020
Aztec Decorative concrete resurfaced our back and front patio. They did an excellent job! The crew they sent out was top notch and very professional as were all the office staff. They communicated everything with clarity and professionalism. We could not be more happy with the results. We highly recommend Aztec for creating a beautiful outdoor environment.
Derek H.
Jan 2018
Looks better than the tiles they did a great job.
Response from Aztec Decorative Concrete
"Thank you! Have a great year"
John C.
Jun 2017
Customer service was excellent. Always got a return phone call the same day. The work was performed professionally and they always cleaned up after themselves when work was completed. Finished product looks great.
Response from Aztec Decorative Concrete
"Thank you ! We appreciate your business and it was nice working with you!"
Derek H.
Jan 2017
They did a great job. Work was delayed but only because of bad weather put them behind. Very professional.
Response from Aztec Decorative Concrete
"Thank you so much for your business! We hope to do more business with you in the future. Aztec"
Christian N.
Dec 2016
Excellent service from beginning to end.
Response from Aztec Decorative Concrete
"Thank you for your rating! we appreciate it!"
John S.
Sep 2016
It went very well. The only holdup was the weather because there was an extended period of rain for several weeks which backed up everyone's job. Ericka came to my house for the initial visit to provide a cost estimate for a new driveway addition and the sidewalk and the patio work. As it turned out, the city code would not allow me to install a new driveway the way I wanted it, so I just did the patio, sidewalk, and front porch. Ericka was very professional during the project and kept in touch with me weekly during the rain delays and re-scheduling. When the crew showed up, they were very efficient in getting the job done. They are definitely not just laborers, but craftsmen at what they do. The final product of their work their is just amazing. I am very pleased with the result.
Response from Aztec Decorative Concrete
"Thank you so much for your trust!"
Peggy M.
Aug 2016
They did a great job, on time at the price stated. I would definitely use them again.
Response from Aztec Decorative Concrete
"Thank you so much for your business! We look forward in working with you again!"
Allen D.
Jun 2016
Excellent. This was a follow up which needs to occur every 3 years or so for stamped concrete. Our many guests continue to remark how the entrance to our house looks so good with this stamped concrete.
Brad H.
Jun 2016
BEWARE of this company - Aztec Decorative Concrete ( [*** Link removed ***]
They get your money up front, are inflexible with scheduling and do not stand behind the quality of their work.
When asked to come back an review the work performed they were not willing to do so and would not listen to our concerns. Their position was the work is done, it is what it is and there is nothing we can do about it now.
DO NOT DO BUSINESS WITH THIS COMPANY - Aztec Decorative Concrete ( [*** Link removed ***]
They get your money up front, are inflexible with scheduling and do not stand behind the quality of their work.
When asked to come back an review the work performed they were not willing to do so and would not listen to our concerns. Their position was the work is done, it is what it is and there is nothing we can do about it now.
DO NOT DO BUSINESS WITH THIS COMPANY - Aztec Decorative Concrete ( [*** Link removed ***]
Debbie G.
Mar 2016
Ericka was very thorough when she came out to give me a bid. After receiving the bid later the same day she walked me through step by step what to expect. In addition she called after every day her team was here to make sure I understood what they were doing and answering any questions I had. It took 3 days to complete. I can't say enough of her professionalism and how detailed her team is...they do BEAUTIFUL work!!! I can't say enough how pleased I am with the finished work!!! If you want to have stamped concrete look no further than Aztec Decorative Concrete!!
Derek H.
Jan 2016
unknown
Response from Aztec Decorative Concrete
"Thank you for your business! It was a pleasure working with you again!"
Carolyn S.
Dec 2015
unknown
Response from Aztec Decorative Concrete
"Thank you for your review, we hope you enjoy your patio!"
Steven E.
Oct 2015
The initial job went pretty smoothly. The installation went well and looked good upon completion. We had some concerns about how the pool overlay would do in our backyard because we were covering a seam between new concrete and the old pool deck. Less than a year later some movement caused severe cracking in the overlay and it started to chip away. I contacted Ericka with Aztec in January when I noticed the damage and she said to wait until spring to do anything about it. I had every intention of paying for this and was never given an estimate. I was continually put off until now, October 21, 2015 and still no repair. During the job, there was some argument over some pool cover holes that were accidentally covered up and now she argues with me about communications we had over the past 10 months so I am moving on. I would not recommend Aztec. I am canceling my Angie's List subscription because I do not trust the reviews anymore.
Response from Aztec Decorative Concrete
"As I stated I apologize for your issue that occurred due to your foundation work that was handled to aztec handling the work. I am dissappointed this not even mentioned above the hairline cracks are occurring only in this area. I recommended to wait due to the climate change and due to you placing the house on the market within the next month. I never heard back from you until yesterday. There was never any arguments that I recall as the last conversation was a text. The holes that were covered were not advised prior to the coating were handled as discussed, the one missed was not addressed as a huge concern at that time and handled when your contractor installed where it was needed. At the end of the day I am glad you were satisfied with the work done it really turned nice, your urgency on this situation now should not be a reflection on our work. This occurred due to your pre-existing conditions. I offered to handle yesterday after we realized the miscommunication of the need, so I was surprised that the next text received from you was "never mind". I mentioned to you we needed to have 3-4 good days back to back and honestly had it until this past week. I understand your frustration and apologize for the miscommunication of the need and wish you the best."
Darlene T.
Sep 2015
We have wanted to complete this project for about 5 years now, as our previous driveway had huge cracks and was actually a hazard to our cars. I originally contacted Ericka Dale back in 2011 when I was getting estimates, and I was immediately impressed by her knowledge of the business and her responsiveness to all my questions. When we were finally able to begin work on this project this past summer, I knew exactly who I would call.
Even though Aztec had one of the higher bids of all my estimates, they were also much more open about what they would do and when they would do the work. They were always easy to contact and showed up when they said they would. They took care of the permit process for us, not an easy task if you live in Sugar Land. and handled all city inspections. Ericka always contacted me well in advance as to the schedule and what would happen next. She was responsive to all my concerns and worked with us through every step.
The work crews were always punctual and worked hard to finish by their deadline, sometimes staying late to complete their work. They were glad to show me what they had done during the day and explain what would happen next. At the completion of the job, they again stayed late to clean up the yard and backfill any areas around the new driveway. They made sure I was pleased with the end result. Ericka followed up to make sure everything was completed and gave me explicit instructions on how to cure the concrete to prevent any superficial cracks on the surface.
Even though I'm sure my job was a small one in comparison to other work Aztec does, I really felt like I was their only customer and they wanted to make sure I was pleased with the end result. Our new driveway is now finished and it looks absolutely beautiful! Our neighbors stop by and comment on how nice it looks and inquire about who did the work. This was the smoothest job and most professional company I have ever worked with. Aztec really puts the customer first, and they are a true pleasure to work with. I highly recommend them to anyone, and would definitely use them again.
Even though Aztec had one of the higher bids of all my estimates, they were also much more open about what they would do and when they would do the work. They were always easy to contact and showed up when they said they would. They took care of the permit process for us, not an easy task if you live in Sugar Land. and handled all city inspections. Ericka always contacted me well in advance as to the schedule and what would happen next. She was responsive to all my concerns and worked with us through every step.
The work crews were always punctual and worked hard to finish by their deadline, sometimes staying late to complete their work. They were glad to show me what they had done during the day and explain what would happen next. At the completion of the job, they again stayed late to clean up the yard and backfill any areas around the new driveway. They made sure I was pleased with the end result. Ericka followed up to make sure everything was completed and gave me explicit instructions on how to cure the concrete to prevent any superficial cracks on the surface.
Even though I'm sure my job was a small one in comparison to other work Aztec does, I really felt like I was their only customer and they wanted to make sure I was pleased with the end result. Our new driveway is now finished and it looks absolutely beautiful! Our neighbors stop by and comment on how nice it looks and inquire about who did the work. This was the smoothest job and most professional company I have ever worked with. Aztec really puts the customer first, and they are a true pleasure to work with. I highly recommend them to anyone, and would definitely use them again.
Response from Aztec Decorative Concrete
"It was such a pleasure to work with you!"
Laura M.
Sep 2015
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Response from Aztec Decorative Concrete
"We look forward in assisting you in your upcoming project!"
Natalia M.
Sep 2015
From the start, we were treated as if they were doing us a favor. Changes of schedule, poor communication, and lack of flexibility when scheduling the different parts of the process characterized them from the start. When we asked for advise on finishes for the patio, we received none but a few blurry photos. But, in spite of this, we stated clearly, both personally and in writing, what we wanted. The finish did not turn out the way we wanted, and our email stating this concern remained unanswered.
They have no understanding of the meaning of customer service and customer satisfaction. The finish is at some places extremely rough with lumps or tiny rocks sticking up so much that walking barefoot is uncomfortable. This pattern is inconsistent: some places show the broom texture perfectly but some other areas (quite a lot, actually) are rougher, making the whole patio uneven, both in look and feel. Their answer--which came only after our insistence-- was dismissive and unapologetic and no one bothered to stop by and evaluate and discuss with us the finished job. I guess that since they had collected the final payment, checking on the finished job and addressing our concerns was out of the equation.
We have never encountered such a disregard for customer satisfaction. They used to have good reviews (and this is why we called them), but they do not reflect the "company" they are today.
Lane S.
Apr 2015
It was very good. They did a great job. I will use them again. They were very responsive. They came and did it pretty quickly and did a very professional job. They cleaned up and did not leave a mess and did not screw my grass.
I found someone who is cheaper but I wanted quality.
I found someone who is cheaper but I wanted quality.
Response from Aztec Decorative Concrete
"thank you for your nice compliment! It was a pleasure working with you!"
Becky V.
Jan 2015
Aztec Decorative concrete did a fantastic job with our 277 square foot patio extension. They had a date of service scheduled, and ended up being able to come a week early. This was a three day job, and it was done in that time frame. The crew showed up on time, worked hard, and it turned out great. The best part was, the work site was cleaner when they left than it was when they arrived!
Response from Aztec Decorative Concrete
"thank you! We are so glad you are happy and look forward in assisting you in the future on any other concrete projects!"
Harry R.
Jan 2015
unknown
Response from Aztec Decorative Concrete
"We are so glad you were pleased with the patio! I know colors are hard for some customer's and recall us going over many pictures. I have received a lot of compliments on the project on our end. I apologize about he cleaning the crew was out there for several days and did not hear any feedback, I wish we would have known and we could of handled immediately for you!"
Biff V.
Jan 2015
Ericka was a delight to deal with and responsive to my every inquiry. Her crew was very professional and offered suggestions that improved the final result. They showed up as scheduled and were very efficient and courteous. I have already recommended them to several friends.
Response from Aztec Decorative Concrete
"Thank you it was a pleasure working with you!"
Jeb S.
Dec 2014
The concrete pour was custom, but had a very reasonable price. It needed extra deep footing for framework support, and an area with extra rebar for a water feature fountain, and connecting sidewalks. While this job was not a house foundation job, it was very similar, with electrical, water, and drainage all positioned for the pour. They were experts at making the slope within 1/8'" over 31'. They were excellent at leveling the ground including where the deeper footing was required. The weather prevented scheduled excavation, then forming, then pouring, but they were careful to make sure conditions for each phase of the job was optimum.
They were exacting, friendly, accommodating, and thorough, all for an excellent price. Each member of the team worked hard and tirelessly, including removing the forms while it was raining.
You simply cannot find a better work ethic, attention to detail, quality and value for your money in the Houston area.
They were exacting, friendly, accommodating, and thorough, all for an excellent price. Each member of the team worked hard and tirelessly, including removing the forms while it was raining.
You simply cannot find a better work ethic, attention to detail, quality and value for your money in the Houston area.
Response from Aztec Decorative Concrete
"Thank you for your nice comments and the crew and I think you were wonderful to work with!"
William A.
Nov 2014
job went well although it took 49 days until job started from signing contract. called back 7/20/2014 to have them do their yearly resurface as well as repair some surface cracks. they emailed back and said they are booked til sept. cause of rain . they also said they would call when in area and do work. as of today no reply 11/25/14
Response from Aztec Decorative Concrete
"I apologize for any inconvenience, when customer's call about resealing after the spring and summer we advise that we may have to wait until the following year if the weather is not ideal. If there is a break in the weather we do contact or request that you contact us when the weather is ideal to assist you with this. . We recommend to reseal every 1-3 years, your sealer still had plenty of life. The surface cracks you mention were due to a capping they were not surface cracks, it is due to an existing capping that was performed on your project, we explained this and offered to patch as a courtesy at the time of the reseal. We show you called us 1 time to discuss this and we advised that we were unable to handled the time you were requesting. Feel free to call us in the Spring to assist you!"
Licensing
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FAQ
Aztec Decorative Concrete is currently rated 4.7 overall out of 5.
Aztec Decorative Concrete accepts the following forms of payment: CreditCard
Yes, Aztec Decorative Concrete offers free project estimates.
No, Aztec Decorative Concrete does not offer eco-friendly accreditations.
No, Aztec Decorative Concrete does not offer a senior discount.
Yes, Aztec Decorative Concrete offers emergency services.
No, Aztec Decorative Concrete does not offer warranties.