Apple Pest Control has been in business since 1984, and throughout our years serving Bexar county and surrounding areas, we have learned about all of our customers and their individual needs. We are family owned and strive to keep the personal touch and care, in this growing area. Award wining. Endorsed by Dave Ramsey.
Business highlights
41 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Pest control. Lawn & tree spraying & fertilization. Weed control.
Very nice expereience. He was very professional, prompt and honest. I am very happy with the service. I was able to get a $20 discount off my service for being an Angie's List member.
Description of Work: Examined property and treated an area for termites.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Victoria W.
08/2014
5.0
pest control
+ -1 more
The provider had great customer service and was willing to do the work at a time convenient to us.
Description of Work: The provider gave an estimate at no cost. After we accepted their estimate, they provided the termite treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,948
Sean J.
08/2014
5.0
pest control, lawn treatment
+ 0 more
They do weed control on it and it works, it's very effective. The one guy came to my house and he has a real bad attitude and tried to pressure me into going on to a bi-weekly mowing plan and I didn't want to do that. These guys were no pressure. They basically let you make your own timetable and I like it done about once a quarter and that was fine with them.
Description of Work: For lawn fertilization, I used Apple Pest Control. They do lawn stuff too. I get a quarterly pesticide and I get my yard treated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Michael D.
08/2014
5.0
pest control
+ -1 more
Very friendly, professional and went above and beyond to make sure we were bug free. I was very impressed by how thorough they were.
Description of Work: Complete pest protection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Dennis S.
07/2014
3.0
pest control
+ -1 more
Identified via binoculars possible entry for rodents but roofing repair company later identified other entry. Applied rodent bait for one-time charge but would leave rodent petrified in attic. Alternatively, offered to set traps but would require additional fee each time they came out to inspect them. He seemed pretty disinterested during the visit.
Description of Work: Hired Apple to handle rodent invasion identified by plumber who fixed attic water line repair.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$107
Susan S.
07/2014
5.0
pest control
+ -1 more
Apple Pest Control were great. We had no issues or concerns with this company.
Description of Work: Apple Pest Control were able to service our home for termite issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jane D.
07/2014
2.0
pest control
+ -1 more
We called Apple pest control because they were on Angie's List, my go to list when I need help. They showed up on time and sprayed my rent house and seem to do a good job. I was called from the renters after only 6 days saying ants were all over the kids bathroom. The kids were screaming in the back ground. I had not bought the warranty that was about $50.00 more for only 90 days. I called Apple and said that ants were back in less than a week and come back to spray this bathroom again. I was told that would cost me another $69. I felt that was way out of line. They did tell me I could use the Angie coupon and only have to pay $49. WOW what a deal. I was transferred to the supervisor she was not very helpful at all. I was upset that a pest treatment would not be effective for less one week. I felt I was being ripped off because they would not go back to respray a small bathroom. I will never use them again and told the supervisor I would be writing a bad review to Angie's list, she really didn't seem to care.
Description of Work: Spray for bugs, aunt's roach's etc.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$107
Response from Apple Pest Control
The customer was explained that the initial services start at $169.00 plus tax. When given choices she opted for the $169.00 - $50.00 discount which means she would not have a warranty for the service and like she stated she was aware of this. She was then given a $20.00 Angie's list discount on top of that. So she paid $99.00 instead of $169.00 bringing the discount to a total of $70.00, not $50.00 like she stated in her review.When the customer called she never mentioned the rental house having an ant infestation. While the spray will exterminate ants that ingest the product, if we are not notified ants have been an issue the technician wouldn't know to put ant bait out in the bathroom. That is why we always suggest the full initial with the warranty so that if issues like this occur we can go out and bait for ants. We cannot give a warranty to a customer who chose not to have a warranty because it would not be fair to all the other customers who paid the full rate and received a warranty. And yes the customer did tell me she would write a bad review, but we do not put up with rude bullying. What she failed to state is that she was screaming at the office staff, not talking loudly, but belligerently screaming and even made a very rude comment to one of the office staff members.Once this comment was made the staff member no longer wished to speak with her and put her on hold for me to take over the call. We are in the customer service business, however it is also my job to make sure my office staff is not being verbally attacked by anyone. When I got on the phone with the customer she immediately began yelling. I was not given a chance to explain how products work on insects or go over any other possible options and then she hung up on me. Therefore I unfortunately was unable to help her. We are a local family owned business and value all our customers.
Joe H.
06/2014
5.0
pest control
+ -1 more
Great response. All work was performed above my expectations. Staff was courteous and professional. Joe M. Hernandez
Description of Work: Complete pest treatment outside, inside, attic, yard and mosquito treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$322.59
Response from Apple Pest Control
Thank you for the positive feedback. We strive to provide quality service for our customers.
VIRGINIA P.
06/2014
5.0
pest control
+ -1 more
They've done fine and we've been very pleased with the service. They come out when they said they would and I've had no complaints. They're about the same price as others.
Description of Work: They come out every three months.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$96
Ryan R.
06/2014
3.0
pest control
+ -1 more
Their service has been generally good, however we have recently had a concern with exterior ants on our back patio, which we called back to have retreated. Apple did retreat for ants on May 13, 2014, however to no avail, the ants returned. When we called back to ask about what further could be done, the person we spoke with indicated we would need to pay $165 for an ant treatment. This is a disappointing response from Apple considering we are regular customers and they guarantee their work, which includes ants, as part of our regular treatment. Additionally, although interior treatment is included in our regular service charge, we don't typically have our interior treated since we aren't at home when they provide service. Basically, we pay for a "full-service" each time and only receive a partial one (which we have been fine with to this point), however they don't seem to consider this except when it's in their favor. Additionally, $165 is more than our regular service charge, which makes no sense. Unfortunately, we have to seek another provider, which isn't the outcome we would had hoped for.
Description of Work: Apple has provided regular pest control for about a year.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
$107.67
Response from Apple Pest Control
To whom it concerns, Regretfully, Mr. [member name removed] is 100% correct. We thank him for his detailed and honest review.There was miss-communication between our new office team member and her superior. We will contact Mr. [member name removed] and fix our mistake.
Thomas K.
05/2014
5.0
pest control
+ -1 more
Service was as promised Aaron was on time, very professional and explained the process in detail. Completed in the time frame he stated.
Description of Work: Saw many carpenter ants on the outside of the house , Apple sprayed a treatment around the complete home.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$217
Rod T.
05/2014
5.0
pest control
+ -1 more
He worked twice as long as it would normally take to make sure that the yard was thoroughly covered. And he still charged me the normal rate. I will be a customer for life! They always call 30 minutes before they show up so we are ready for them.
Description of Work: We hired them to spray our yard for fire ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John L.
04/2014
5.0
pest control, animal removal
+ 0 more
I called this morning to arrange for an appointment and they were able to fit me in this afternoon! Not only that - but they were on time, polite, and called in advance. Aaron - my technician - gave me notification he was coming and arrived on time. And he provided a thorough inspection of the house, possible entry points for rats/mice to get in, and made some general recommendations. He was also great with my dogs! (bonus!) Thanks to Aaron and the folks at Apple for a job well done. I would definitely recommend them to my neighbors.
Description of Work: Pest / Rodent Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
F LEE S.
04/2014
5.0
pest control
+ -1 more
They come out quarterly. The first time we used them, they were on time. Everything was fine.
Description of Work: We used Apple Pest Control for pests control/exterminating service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Stephen R.
04/2014
5.0
pest control
+ -1 more
They were excellent. We've been using them for about a year. The guy comes out and explains everything. He is very personable, very responsive and very professional. I'm very, very happy with their service. I highly recommend them.
Description of Work: We hired Apple Pest Control to provide pest control services. They have mostly done interior, but they have done some exterior stuff too. We continue to use them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$171
Meredith D.
03/2014
5.0
pest control
+ -1 more
We had rats in the house, kitchen, garage and Apple got rid of them within 10 days. They did not use poison, instead tracked where they were and where they were coming in. They set traps and closed entry points. We are very pleased with their service and if this should happen again they are the first on our call list!
Description of Work: Rat control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Doris & Benito G.
02/2014
5.0
animal removal
+ -1 more
I heard something in my attic, so I called them and they came right away. We didn't call them until 4pm and they came the same day. They put up a trap in the attic and caught the animal by the next morning. He gave me his cell phone number to call once it was caught, so I called him and he was here within 1-2 hours. We then had them install covers for the attic vents and they did a really good job. They were very nice and punctual. They also gave us a discount for being Angie's List members.
Description of Work: Animal Removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John D.
02/2014
5.0
pest control, animal removal
+ 0 more
After looking thru Angie's list I decided to go with Apple Pest Control. Great experience. Company was easy to deal with and easy to schedule the tech for service and follow up. Aaron came out set the live traps and sealed 4 attic entry points. Aaron came out for a few follow ups and re-baiting the traps, and always was on time and called to let me know when he was en route. Finally we got the squirrel taken care of. I could not be more happy. I currently have a annual pest contract but when it expires in October I am changing over to Apple. I paid a lot less than what my neighbor paid for the same service last year with a different company. These guys are good and their prices are good! Great customer service also!
Description of Work: Squirrel Trap and House Seal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Mary H.
02/2014
5.0
pest control
+ -1 more
Adam called in advance and showed up when he said he would in the timeframe of the appointment for a termite estimate. He was friendly and laid back. He seemed to know his stuff and was very no-nonsense about what was needed. He said he was out of quote sheets (I think that's what he called them), so he wrote a quote on the back of a business card of $1600 but gave a $200 discount for $1400. We got 2 other quotes. Apple's was the highest and didn't have a quote sheet showing perimeter and treatment like the others. However, it was also for a full home treatment like the other quotes, per Adam. We are reviewing options on quotes now. I think Adam would do good work, if selected.
Description of Work: Estimate on termite treatment for house. house has active termites, as confirmed by other termite inspectors giving quote.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Apple Pest Control
[member name removed], Thank you so much for an honest review of Adam. We pride ourselves in sending out a "Termite Technician" to give estimates for Termite treatment services verses a "salesman". Adam knows the best and safest treatments to rid all types of structures of termite infestations. Yet,there is no excuse for having been out of our estimate forms. We will contact you right away to get that form to you. Thank You, Stan Goodson President
Ruby B.
12/2013
1.0
animal removal
+ -1 more
We found this provider and saw that they had good ratings and seemed to be family oriented. They could not find the dead animal and the smell was terrible. Caleb, brought in an Ozone machine to help with the smell. I asked him if it would be ok due to my mother being on oxygen, he said no problem. He took it out of the box and took the box and the instruction manual with him. He turned it on high and told us it would be ok. I started having chest pains within a day and I could not take a deep breath. My mother, who has a lung problem, told me that she started having headaches, could not catch her breath, and other problems. She is on oxygen and she even has a sign in her window stating this. I almost had to take her to the hospital. We had to open windows and 2 sliding glass doors, as well as put in floor fans to let all of the Ozone out. It took a week. I called The American Lung Association and sent them a picture of the machine and they told us to get the machine out of the house, as it should only be used in unoccupied spaces over 3,000 square feet (our house is 2,500). On the machine itself it states: "intended for use in unoccupied areas only". The American Lung Association said that even after symptoms are gone it can continue to cause lung damage, almost like a sun burn for the lungs. The manager that my mother spoke to, Shauna was adamant that the machine could not cause problems, but they would come pick it up. My mother asked to speak to the owner and they would not give her his name and let her speak to him. When Adam came to pick up the machine the young man said he was the son of the owner. He was not in the family picture in the magazine, which we thought was odd. My mother explained to him everything that had happened. She showed him the instruction on the machine that said it should not be used in our home. He said that they had recently purchased several of these and were not aware of that. We had no Thanksgiving at all because of this mess. I had to buy several large HEPA air purifiers to fix this problem and it took two weeks for our lung symptoms to dissipate and 1 month to get the Ozone smell out, the animal smell still lingers. I called back again to see if I can talk to someone, and they said that they would have to call back. The same woman, that was rude to my mother, Shauna called back and argued that the instructions stated that it was "intended" for unoccupied spaces, but that it could be used for the home and I could have unplugged it at any time. She said that when the man put the unit in our home and we felt sick that we should have unplugged it. She said that they would not give us our money back. We thought they knew what they were doing but, when we started feeling ill, we DID unplug it. It was running continuously at first, as we were instructed to in order to "purify the area".
Description of Work: We called this provider to find and removed a dead animal that was causing a smell in our home.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$95.9
Response from Apple Pest Control
To whom it concerns, What you have just read above is pretty much what our client"s daughter said she would post. She said she was going to make us sound really awful and she did just that. To begin with, we did not charge this client for the use of our machine. She only paid for the hour our technician spent in her attic and home searching for the dead animal.( $ 89 + tax ). Our technician offered to leave the machine at no cost to her because he knew Thanksgiving was to be celebrated soon at her home. There was never a complaint call to our office. We called after 2 weeks to come by and pick up our machine and that is when the daughter of our client complained for the very first time. We have used the same machines for odors in many homes for over 20 years. Every client,Including Mrs.Client are instructed to turn the machine off if they feel it is bothering them in any way. This is our first complaint about one.The machine was at the home for more then 2 weeks without any complaints. It wasn't until we called to pick our machine up that the client's daughter informed us that she felt that a headache her mom had was caused by our machine. She said she had done research on the internet about our type of machine. She then threatened to post a very bad review on Angie's List if we did not refund her money.She also threatened not to give our machine back unless the owner himself came out to get it. I sent Adam out. He identified himself as my son in law, not as my son. He is my son in law. We can not refund for a service we did not charge for. If anyone reading this has reservations about using our services, I would ask that you call my office and ask for "the Owner", and I would be glad to answer any question you may have. Please identify yourself as an Angie's List member or client because we receive solicitation calls daily asking for "the Owner". Also,Shawna was not rude at all. Thank you
Agnes/Eddy B.
11/2013
2.0
pest control, animal removal
+ 0 more
put trap in near wires ,which raccoon shredded.when captured. they said they were not respnosible for the damage because it was an unusual raccoon.and not because they put the trap in the wrong place.
Description of Work: capture raccoon in attic.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$200
Response from Apple Pest Control
To whom it concerns, Our technicians involved in this incident are very experienced and have trapped numerous critters without any mishaps. We would like start by pointing out that our trap was placed on plywood above the fiberglass insulation,not near any visible wires. The evening of the day we placed the trap out we received a call at midnight from Mrs."customer's" adult daughter stating that the raccoon was caught. We offered to come out and retrieve it. She asked our tech to come out in the mourning between 8 and 9 am instead. Then at 3 am we received another call that the raccoon had possibly cut the alarm wire.Our tech went out at 3:30 and discovered that the raccoon had banged hard and long enough to move that trap across the plywood to the edge.Then it pulled in insulation until the wire that was hidden under the insulation was breached. We do regret that the wire was cut. We believe the blame should be shared, not all ours. If we had picked up the trap after the first call, no damage to the wire would have occurred. That is why we only refunded half of our fee.We also waived the fee for sending a tech out at 3 am. We would also like to point out that we only dealt with Mrs. "customers" adult daughter through this entire service. Our first contact from Mrs. "customer" wasn't until she called the next day threatening to give us a "bad review" if we did not refund her 100%. We were surprised since her daughter seemed to understand the mishap was a shared one. We chose not to be bullied by a "bad review" threat. We do take a lot of pride in our ethics. Not only with our customers, but also with our technicians. Thank you for considering our services.
Lynne R.
10/2013
5.0
pest control
+ -1 more
Superb service. Company provided estimate over the telephone based on our explanation of the problem we were having. The estimate was both competitive and reasonable, and with the Angie?s List coupon a very good deal so we scheduled an appointment. To our delight, they were able to come the very next day. The technician, Steve, called 30 minutes before his scheduled appointment to advise he was on his way, arrived on time, and got right to work. He did a thorough job spraying around our entire house and garage, finding all the nests, and areas where the ants were prevalent. Since we had started to see the ants beginning to infiltrate our home, Steve came prepared with another chemical to spray within our home to take care of those already inside and help prevent any more from entering. All the while Steve was treating our home, he was explaining what he was doing, and why, and educating us on how difficult it is to treat Raspberry Crazy Ants, and what we could do within our landscaping that would help keep them at bay. When he left, he advised we should be patient, and that we may need a follow-up treatment to be sure they do not return. Steve was extremely professional, courteous, thorough, knowledgeable - just great! A couple of days after the initial treatment, we noticed a marked increase in the number of ants infiltrating the house, so much so that we called Apple Pest Control to discuss what we could do about it. Although they said that is normal after the heavy dose of pesticide treatment, and that we should see relief soon, they scheduled a return appointment the following day and treated the inside of our home with a more potent chemical (at no additional charge). It has now been 1 week since the initial treatment and 4 days since the follow-on treatment, and we can honestly say that so far we are unbelievably pleased with the results. So far so good ? great job!!! We will definitely not hesitate to use Apple Pest Control in the future and definitely recommend them to others.
Description of Work: We discovered we had an extremely large infestation of Raspberry Crazy Ants around the outside of our house and garage. After we googled them and realized how invasive they could become, and since we were already starting to see them in the house here and there; we knew we needed professional pest control service to treat the both the outside areas of our house and garage, as well as the inside of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Virginia C.
10/2013
4.0
pest control
+ -1 more
The technician said since he could not locate the point of infestation, he would only charge for a service call. But what he did worked. Within two months, the ants had stopped moving and we no longer were finding them in our daughter's area. Apparently, the treatment he performed took effect over time. We have had no more problems and it is now October. I give them a "B" because they could not find the entry and guarantee the ants would not appear.
Description of Work: We had carpenter ant infestation in our daughter's bathroom. They would come down the wall, then go on the floor of the bathroom and bedroom and die. The technician sprayed in the door area and went into the attic to try to find where they were entering. He could not find anything, but did spray.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
Leonce L.
09/2013
5.0
pest control
+ -1 more
We found sugar ants, called Apple the next day, and they came out that afternoon. They sprayed the entire house, and added a special chemical in the areas with the ants. They explained that it would be a slow process (which is was) because we had to NOT kill any ants we saw so that they would return to the nest with the poison and kill the rest of the little creature. It took two weeks, but they haven'r reappeared. We had the option of a one-time-visit price, but we were satisfied enough to start an annual contract.
Description of Work: Eliminate ants
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
kate O.
09/2013
5.0
pest control
+ -1 more
Everything went well and this company was very professional. I plan to have them return again if necessary.
Description of Work: Identified mice infestaton, placed traps and removed mice later. Followed up with aother visit and phone call. Answered all my questions.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Lawn Fertilization & Treatment,
Tree Service
FAQ
Apple Pest Control is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Apple Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Apple Pest Control offers free project estimates.
Yes, Apple Pest Control offers eco-friendly accreditations.
No, Apple Pest Control does not offer a senior discount.
Yes, Apple Pest Control offers emergency services.
Yes, Apple Pest Control offers warranties.
Apple Pest Control offers the following services: Pest control. Lawn & tree spraying & fertilization. Weed control.