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BRITTAIN PLUMBING

Plumbing, Water Heaters, Drain Cleaning,

About us

ADDITIONAL CONTACT: CINDY BRITTAIN.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

ADDITIONAL CONTACT: CINDY BRITTAIN.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.663 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
3%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 63 reviews

John B.
03/2014
5.0
plumbing, water heater repair
  + 0 more
Excellent service and reasonable pricing. Would definitely use them again.
Description of Work: Replaced hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane N.
02/2014
5.0
plumbing
  + -1 more
On time, great job, no mess. We recommend them!!!! and they are close!
Description of Work: Installed new kitchen faucet, adjust bathroom toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Marie F.
01/2014
5.0
plumbing
  + -1 more
The serviceman was very friendly, tidy, and knowledgeable. We like using local businesses and would certainly use this one again.
Description of Work: Replaced garbage disposal and new kitchen faucet. Went to providers showroom and chose my faucet. Absolutely love the new Delta faucet even though a bit pricey. Technician very friendly, capable, and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Alice R.
11/2013
5.0
plumbing, water heater repair
  + 0 more
They were excellent. I would recommend them to everybody. We needed some upgrades done around the house. They were work it in for us. They got the water leak repaired for a reasonable cost. I can't remember what it was but I was very pleased. I was pleased with the cost every time. I've always been pleased with their responsiveness. I would use them in the future.
Description of Work: I have used Brittain Plumbing several times this year for different things. The last time I've used them was for the new spigots we needed to have installed. Prior to that, they were out here earlier in the year because I had spun a leak in my water heater and they came out the same day to replace my water heater. Prior to that, earlier in the year, we have had a leak between the road and the house on the side of the water meter that belongs to me. They were able to get that repaired the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gary F.
10/2013
5.0
plumbing
  + -1 more
The plumbers arrived on time and worked efficiently to replace my gas water heater. This was my first experience with Brittain and I'm very satisfied with their service and price.
Description of Work: Replaced gas water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670

Karen F.
09/2013
5.0
water heater repair
  + -1 more
They were top notch. They were right on time and did just what they needed. They were courteous and professional. Mr. Brittain did the work himself in our garage. One of our water heater had broke and flooded the house. They were very prompt in scheduling and completing the work.
Description of Work: They replaced our two hot water heaters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Raymond W.
07/2013
5.0
plumbing
  + -1 more
It went well. They came when I requested; they were very good at rescheduling.
Description of Work: He moved plumbing over for the sink and put in water line for the refrigerator that was moved. He installed the faucet and connected plumbing to new sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Jeanell B.
07/2013
5.0
plumbing
  + -1 more
The plumber came the same day I called, was personable, quick, and competent. He also explained what he had done.
Description of Work: Fixed leaks in two toilets, extras

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Karen G.
06/2013
5.0
plumbing
  + -1 more
They were actually early for the appointment! I have never had that happen with a service provider. When scheduling, they were very considerate of my work schedule and came out the next morning. Dan was friendly, knowledgeable, professional and efficient. In and out in about an hour. He cleaned up after performing the work...it was cleaner than he found it! While he was there, I inquired about what I could do to repair the air conditioning condensation drainage line that was broken off by the lawn care person. He found a fitting on the truck, installed it, charged me a dollar and told me exactly where to go in the local store to find the adapter to attach a small garden hose. I am a woman and was there alone. I felt very comfortable and safe and I would recommend this company to anyone.
Description of Work: Removed old food waste disposer and installed new unit that I provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96.08

Stephen K.
05/2013
5.0
drain cleaning
  + -1 more
Shower drains began to back up due to a clog. I tried calling a couple of Angie's list plumber's but Brittain was the only firm that could come the same day. The tech arrived on schedule and got the job done quickly. The drains are working fine now. I would use this firm again for drains and any other plumbing needs.
Description of Work: Snaked main drain under house, plus drain line from house to septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197.5

Alice R.
05/2013
5.0
garage doors, plumbing
  + 0 more
They were able to come out right away. They were able to come out the next business day. They were very prompt. They have always been really great and responsive. The price is reasonable and I would absolutely recommend their services. He tested the disposal before he left. It did not work. Luckily, he had another one on his truck and was able to exchange it immediately. He was prepared and I thought it was really good planning and great customer service.
Description of Work: Our disposal went out. It was smoking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

shannon T.
05/2013
1.0
plumbing
  + -1 more
I called the company and requested a service call because when the shower was on and the toilet flushed there was sometime a banging in the wall, (like someone hitting a pipe with a hammer). They sent a man out, who was very nice, and he decided the problem was in the attic and installed something called a hammer arrester. Within days the noise was back and so they decided another hammer arrester was necessary on the hot water pipe. Again the noise came back. I called and was referred to the owner. He told me to have my city water pressure checked, that it might be too high. The city said it was fine, so I called and left that message with a secretary for the owner but he never bothered to call me back. I was talking to a non plumber friend about it and he told me to check the toilet ball. The next time I heard the noise I lifter the lid off the tank and there was the ball bouncing up and down as the water filled. I put my hand on it and it and the banging immediately stopped. I fixed it myself for 9 dollars... This is what really bothers me: when I called back the lady I spoke to immediately went defensive. She immediately said the hammer arrestors could have contributed to the fix. I asked them to come take them off. They never did.
Description of Work: Two hammer arresters were installed on water lines, one on the hot and on the second visit, one on the cold.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$267

Charles M S.
04/2013
5.0
plumbing
  + -1 more
They did a very good job. They were on time, professional, and left no mess behind!
Description of Work: They repaired some outside water faucets and replaced the faucet valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sharon S.
04/2013
5.0
plumbing
  + -1 more
Excellent job. Very friendly and helpful. good price
Description of Work: Fixed out side faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Stephen F.
03/2013
5.0
plumbing, water heater repair
  + 0 more
Of all the local plumbers, they are the one that I have elected to use. I've been in my house for 13 years. Steve Brittain, the owner, is pretty knowledgeable. They have always done good work for me. He knows his business. I don't know if they are the least expensive. I wouldn't rate them high or low on friendliness.
Description of Work: I used Brittain Plumbing to replace a hot water recirculation pump over a year ago. Recently I bought some parts from them for my water heater. Prior to that I purchased my water heater from them and had other plumbing issues over the past 10 years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Miranda A.
03/2013
5.0
plumbing
  + -1 more
Veru professional, left the work area clean, will use Brittain Plumbing again.
Description of Work: Replaced leaking copper pipe around water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Barbara P.
11/2012
5.0
plumbing
  + -1 more
No story: they arrived, diagnosed the issue, and took care of it all. We were happy campers. End of story.
Description of Work: Recommended new disposal may be needed in near future and fixed the shower problem immediately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara C.
06/2012
5.0
plumbing
  + -1 more
Our toilet cracked...we called and ordered a replacement...and it was installed the next day...on time.....a pleasant experience!
Description of Work: Replaced crack toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

BARBI M R.
04/2012
5.0
plumbing, drain cleaning
  + 0 more
I have used them for twenty something years and they are the best around here. They are very respectful, reliable, affordable, and you can trust them in your house.
Description of Work: I have used Brittain Plumbing for twenty seven years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George S.
04/2012
5.0
plumbing
  + -1 more
They were very prompt and replaced it immediately. They were very good and I was very pleased with them.
Description of Work: They replaced a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alice R.
03/2012
5.0
plumbing
  + -1 more
My overall experience with them has been good.
Description of Work: We used Brittain Plumbing for replacing some valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra M.
08/2011
5.0
plumbing
  + -1 more
I called them on a Saturday and within an hour they showed up. They have always been awesome. I've used them in the past and they always provide great results. Whenever I have called them they show up and provide great results.
Description of Work: I had a water leak, a pipe broke between the meter and my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John J.
12/2009
3.0
plumbing, drain cleaning
  + 0 more
So, So They showed up on time but couldn't finish the job because the order was incorrect, the parts to finish the job were not in the box. They had to reorder and it took an additional week and a half to complete. This wasn't the real problem, the problem came after the job was completed. When we received the bill I inadvertently paid the bill from an account that I had closed several years ago. I caught my mistake and rewrote the check, I also contacted them and let them know what I did and that I reissued the check. They thanked me for letting them know. About a week later I received a call from them telling me that they received my payment but they incurred a $7 dollar charge on the first check and could I stop by and drop it off. I did but when I dropped it off I reminded them that I realized my error and corrected it prior to them even receiving the first check, I also reminded them that due to their error the job wasn't completed on time and that I actually finished the job myself, I could have had them come back out to finish the installation but because it was no big deal I did it myself . I believe it would have cost them more than $7 dollars to finish the job. I also reminded them that I have used them for all my plumbing jobs in the past and I thought this was a poor way to treat loyal customers. I expect an apology.
Description of Work: Installation of shower valve

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$700

Barbara H.
10/2008
5.0
plumbing
  + -1 more
The plumber was a very nice young man who arrived on time and went right to work. He was very congenial and efficient. He spent approximately one hour on each toilet removing and installing them. This is the time frame I was told when I called in for an estimate. The person at Brittain who initially took my order was very helpful. I had already researched which toilets I wanted and she was able to tell me the pros and cons of each one. The toilets I selected were a new line for Kohler but they were selling them at the old price. She gave me the discounted price that was the same as they would pay for the upgraded toilets.
Description of Work: I hired Brittain Plumbing to change out both my toilets. The plumber arrived on time, removed the olds toilets, and installed the new ones. He took the old ones with him to be disposed of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Mark H.
09/2007
4.0
plumbing
  + -1 more
They sent a plumber and a plumber s helper. I didn t think that the job was a two person job. They were on time; they were easy to get a hold of. It s hard to get an A from me but I liked the quality of work and that they were nice and professional. They did a very good job.
Description of Work: I had them install a new faucet and shower in my bathroom. The job took 2 hours.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350
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    • 2(current)
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Contact information

104 COUNTRY RD, Georgetown, TX 78628


Service hours

Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Garage Doors,
Water Filtration and Softening,
Heating and Air Conditioning

FAQ

BRITTAIN PLUMBING is currently rated 4.6 overall out of 5.

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

BRITTAIN PLUMBING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BRITTAIN PLUMBING offers free project estimates.
No, BRITTAIN PLUMBING does not offer eco-friendly accreditations.
No, BRITTAIN PLUMBING does not offer a senior discount.
Yes, BRITTAIN PLUMBING offers emergency services.
Yes, BRITTAIN PLUMBING offers warranties.
BRITTAIN PLUMBING offers the following services: ADDITIONAL CONTACT: CINDY BRITTAIN.

Contact information

104 COUNTRY RD, Georgetown, TX 78628


Service hours

Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM