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American Irrigation Repair LLC

Founded 1997 • With Angi since October 2005

Angie's List Super Service Award Winner 2014! Cost determined by job. Upfront pricing. No travel charges. LI #6125. Contact Justin Wilson directly if you are not happy with our services for any reason. We are committed to customer service and If you are not happy, we are not done.

Verified Reviews

4.8

(74) Verified Reviews

Showing 1-25 of 74 reviews
Darya V.
3.0
11/18/2018
I was using American Irrigation Repair since 2015. Every year, they were coming to maintain my irrigation system and they were mainly fixing my sprinkler heads. This year, I had no call and I am still waiting for my 2018 tune up... :) I should admit that I didn't call them but, before, they were calling me every year in May/June (since 2015) but it looks like that they forget me this year.... Nothing really bad to say except that I am a little disppointed.
Description of Work
Did they close the business ?
Category
irrigation systems

Service Provider Response

Hello Thank you for your repeat business and feedback. Often we do give courtesy annual reminders when we have technician availability. Our club program is an option which gets you guaranteed service reminders twice per year and priority scheduling. Thanks again for your business, Justin
Steven T.
5.0
04/26/2018
Very reasonable prices and they don't try to pressure you into doing work that you do not want. I used to do this work on my irrigation system myself and I found their charges very reasonable for the work that was done.
Description of Work
4 irrigation heads and one in-ground rotor replaced, entire system checked out
Category
irrigation systems
J N.
3.0
09/06/2017
It was a good experience. They charged us to repair something that didn't work after they repaired it so we bypassed it. They were very good on professionalism.
Description of Work
We called them back because the timer was off. The rain gauge got off schedule and they redid a couple of sprinkler heads for us.
Category
irrigation systems

Service Provider Response

Hello. Thank you for your business and feedback. Holler at us if we can help with anything! Justin
Darlene C.
5.0
05/17/2017
Very well. Service was exactly what was needed.
Description of Work
Cap a Sprinkler & install an extender.
Category
irrigation systems
edward M.
5.0
01/20/2017
They know what they are doing. They know the systems so there is no guess work. They have the technical equipment to find shorts. They are good at what they do.
Description of Work
They added a couple of sprinkler heads to the system and did a tune up on the system. I also used them to find a short in the system.
Category
irrigation systems
Tim T.
5.0
12/22/2016
I have used American Irrigation for years and believe they are one of the best in the business.
Description of Work
Irrigation repairs and service.
Category
irrigation systems
Sandra N.
5.0
07/26/2016
Great,they came out and discovered that while I was away that the controller for the sprinklers was apparently affected by thunder and lightening, they were able to reset it and had to reprogram because it was scrambled. The gentleman checked front and back sprinklers reset and installed a battery for me ( i supplied the battery). They also replaced one sprinkler head that was incorrect for the area that needed to be watered.
Description of Work
Sprinklers were not working. lawn was in danger of burning with no water
Category
irrigation systems
Paul S.
5.0
01/08/2016
Adjusted sprinkler heads and reset timer box. replaced 1 sprinkler head. Arrived on time and was very professional. this was the 2nd time I have had them inspect my system. I have been very pleased both times.
Description of Work
Inspect and tune irrigation system.
Category
landscaping

Service Provider Response

Repeat jobs are my favorite! I'm grateful for your support sir. Justin
Bic W.
5.0
12/15/2015
The technician was excellent. We have used American Irrigation Repair before and have always been impressed. They have been on- time, professional, and provide good service at a good price. I highly recommend them.
Description of Work
American Irrigation Repair adjusted some sprinkler heads, made some system program changes, and did a general system check.
Category
irrigation systems

Service Provider Response

Thank you for your business! Please let me know if we can do anything for you. Justin
Cynthia I.
5.0
08/23/2015
it went just great. I would recommend them to anyone.m excellent service, promptness and professional. A great experience.
Description of Work
adjusted each sprinkler and sprinkler head and replaced those that were stopped up or broken.
Category
irrigation systems

Service Provider Response

I'm grateful for your business. Holler if you need anything! Justin
David W.
5.0
08/12/2015
As usual, Sean was prompt, extremely thorough and professional. He checked out everything, making adjustments and replacements where needed and added a sprinkler head where I needed some additional coverage. He discussed what our options were as he went and made some suggestions on my controller settings to better cover the yard. This is the third or fourth time that he's serviced my system and I've been happy with his work each time.
Description of Work
Checked the entire system. Replaced and readjusted sprinkler heads where needed. Added one sprinkler head.
Category
irrigation systems

Service Provider Response

I am very grateful for your ongoing business. Holler if you need anything at all! Justin
Cindy M.
5.0
06/10/2015
I cannot say enough good things about our experience with American Irrigation. Their price was right in line. They showed up promptly with a crew of 4 plus a supervisor and completed the job within one day. Others had quoted 2 - 3 days. They carefully dug (though the rocky soil !)and replaced the existing sod and even watered it in. They cleaned up the site before they left. They were extremely professional and held to their quote, except for a couple very small additional charges for unforseen problems. I would highly recommend them and am considering their maintenance program for the future.
Description of Work
Repaired sprinkler system after inground pool installation.
Category
landscaping, irrigation systems

Service Provider Response

Wow [member name removed]! Thank you for your generous compliments kind words, and for being our customer. Pool looked awesome by the way! My Team has been running double time this week trying to keep up with the dry spell. I promise to work hard keeping them rolling. Justin Wilson Chief Sprinkler Guy
Connie L.
5.0
10/24/2014
These guys were great!! I couldn't have ask for a better job.....very professional.
Description of Work
Sprinkler System front and back yard.
Category
irrigation systems

Service Provider Response

It was an absolute pleasure working with you on this project as well! I look forward to working with you when the time comes for tune-ups. I hope you and your family have a wonderful holiday season! Justin
Cindy O.
5.0
09/21/2014
The young man, Rob, was with a crew and they were polite, professional, efficient on time. Rob was so nice and American is lucky to have him! I have worked with American in the past and each experience has been positive. I will use them again.
Description of Work
Repair PVC line that was cracked and leaking.
Category
irrigation systems

Service Provider Response

[removed member name], I appreciate you taking the time out of you day to leave the kind words on Angie's list. Jose has been with me for 10 years, and Rob the crew leader is my upcoming sprinkler Rockstar! Thank you for trusting my team and I with your business. Justin
Gerald S.
5.0
05/26/2014
Another company doing re sodding left several sprayer to deep and two others not working. American Irrigation put the rotors and sprayers at the proper level, adjusted the system for properly water the area and and repaired the non working sprayers.
Description of Work
Repaired and adjusted a part of the irrigation system,
Category
landscaping, irrigation systems
Robert G.
4.0
05/07/2014
Very punctual and professional
Description of Work
Repair broken sprinklers and inspect/service system
Category
irrigation systems
George J.
5.0
04/18/2014
Janine and Tracy, in the office, were great at helping me get the work scheduled on a last minute emergency as water was flooding my yard. The technician was quick and professional and completed the work without issue. Thank you for your prompt attention and great work! We'll be using American Irrigation Repair for all our service needs.
Description of Work
Repaired broken valve and broken PVC pipe.
Category
irrigation systems
Jennie W.
4.0
03/21/2014
I've been happy with their work. He was not personable.
Description of Work
I used the services of American Irrigation Repair. They come every other year.
Category
irrigation systems
Matthew F.
5.0
03/11/2014
Honestly, fantastic service. People answering the phones were very nice and helpful. They called to remind me of my appointment, as well. The gentleman performing the service showed up on time. He was very nice and courteous, and he didn't mind me following him around learning about sprinkler systems. Got me all fixed up, as well. Will definitely use them again and recommend them to my friends.
Description of Work
Complete sprinkler check-up. Replaced multiple broken heads. Searched for and found a buried valve. Fixed valve. Helped with programming.
Category
irrigation systems
Myron H.
5.0
09/19/2013
Jim arrived as scheduled. He and his helper were thorough, efficient and professional. I had already located the leaking pipe, but they quickly repaired the damage and then surveyed the entire system, provided needed recommendations and corrections. I felt confident that Jim knew what he was doing and would definitely call them first for any additional lawn sprinkler problems.
Description of Work
20 Point Check, repaired cracked underground pipe
Category
irrigation systems
William C.
5.0
08/01/2013
They were on time and hard working. Had the job finished in just a couple of hours.
Description of Work
Moved, raised and installed new sprinkler heads as well as a new system controller. JIm was very professional, knowledgeable and explained my options very well. Carlos also was professional and hard working.
Category
lawn service, irrigation systems
pam P.
2.0
07/15/2013
SEE UPDATE FOLLOWING REVIEW We scheduled an appointment with American Irrigation 2 weeks before 7/15/2013. We were given a window between 1pm and 3pm to expect the service. At 2:45pm, (still nobody has shown up) we called their office to ask about our appointment. The woman said "Oh, we were hoping to reschedule you for Friday". Well wouldn't it have been professional for them to call us BEFORE today's appointment? And I'm amazed that they didn't even have the decency TO CALL US and inform us that they WOULDN'T be coming out today. Needless to say, both my husband and I were p*****. We've waited 2 weeks and my husband took off from work to be here for the consult. I had cancelled a class myself. It's ridiculous! We won't be rescheduling our appointment for Friday as they would like. We are done with this company. Unfortunately for them, they've also lost a potential client in our neighbor who wanted to speak with them and get an appointment for her own sprinkler system. UPDATE: The Owner called my husband on the 16th, to apologize and accept full responsibility for their lack of communication. He made very nice offers saving money, but we declined. We've already made plans with another company. We felt the Owner was very professional in trying to rectify the situation. Shame our experience wasn't better. Based on this update, I've adjusted my scoring to reflect our overall opinions.
Description of Work
We needed our sprinkler system evaluated to make sure it was running it's best and to have a few heads replaced. They NO-SHOWED us! Unbelievable! ---Update: The Owner called and apologized and made offerings to "make it right".
Category
lawn service, irrigation systems

Service Provider Response

I am so very sorry that this happened on my watch. When the storms blew in on Monday the 15th we had about 20 jobs scheduled for the day, half of which we had to immediately reschedule. We thought we could get the remaining jobs taken care of jumping out of the storm’s path through the day but we got caught waiting for storms to pass to complete jobs. We dropped the ball on not calling you earlier in the day to let you know what we were up against. In hind sight a call to reschedule when they first issued the flash flood watch would have been more respectful of your time. If there is something I can do to earn your forgiveness at this point please let me know. Justin Wilson Owner American Irrigation Repair
Cyndee L.
5.0
06/27/2013
Jim walked me through the system, the repairs, and his suggestions. All were extremely clear and concise. He made sure he had approval before the work started for the repairs and noted the estimated expenses. His estimates were spot on. The system works better than I expected.
Description of Work
Jim came out inspected and repaired an irrigation/sprinkler system that had been neglected for several years by the previous owners. The system covers 3 acres, he did it professionally, and made it all a great experience.
Category
lawn service, irrigation systems
Chris D.
4.0
06/19/2013
They came a bit early, and they called to see if that worked out for me. I was just driving in, so it worked out great. I already had the joint that needed to be fixed dug up, but in order to fix it I would of had to dig up a bunch more so I showed them the joint and they gave me a estimate of about $80. They also mentioned that they would do a inspection, however they didn't mention that this cost was additional to the estimate, nor did they mention that say that it would be more than the actual repair (about another $80). If knew that it was going to be $80 I wouldn't of consented to it. Most of my yard is drip irrigation, and very few sprinklers. During the inspection they pointed out a sprinkler head that wasn't working. However I knew that my wife had cut through a drip line a few days before. If they turned on that zone, they would of seen the drip hose shoot out like a geyser. They didn't mention this after the inspection, and I noticed that the cut hose was turned on due to the wet shifted dirt around it. Fair enough that I didn't ask about the price of the inspection, but if it is going to double my bill, I think that they should of told me. I gave the company a call and told them about these issues. They told me that they are usually clear about the inspection and the price, and gave me a $20 discount (so 157.90 now). I also told them about the poor inspection and they felt bad about it and apologized, but that was the extent of it. From the phone conversation I couldn't get out if their inspection was mandatory or not. It seemed like it was, if that is the case then you are in for at least $80 before they do anything. I understand in some cases the inspection is necessary to find out what is going on, but I had the spot already dug up and the leak was identified. All I needed was for them to fix the leak. The C for quality is for the inspection. They did a good job on the fix. I wouldn't use them again because I usually have the fix already identified and do not need the inspection, just the fix. Update: As they said in their response, they did me right and refunded the inspection fee. Even gave me a subway card. Can't ask for a better response to a unhappy customer.
Description of Work
Fixed a broken sprinkler pipe
Category
lawn service, irrigation systems

Service Provider Response

(member name removed), First off, I want you to know how much I appreciate you trusting me with your business. I am very sorry for missing the mark on the cut drip line. I’m going to be flat out honest we do miss things and make mistakes from time to time. When our workload permits we will come out to help without doing an inspection but we always recommend it. We always seem to find things that folks did not know about like the broken head we found for you. I am committed to my company being risk free. If you EVER do not feel like my team’s been fair to you drop me an email at Justin@fixmyheads.com or call and ask to speak directly to me, I will do the right thing. I hate feeling like a contractor does not treat me fairly. I’m refunding the total cost of the inspection to you today. Please let me know if you do not see the refund in the next week or so. Thank you again for supporting my small business and the families of the folks who serve our community with me! Justin Wilson Owner American Irrigation Repair
Gerald S.
5.0
06/13/2013
Complete the job in two days as estimated. The cost was also as estimated. They arrived as scheduled. Several monor problems were resolved without added cost.
Description of Work
Added two new zones to an inadequate system.
Category
irrigation systems

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3560 East University Ave

Georgetown, TX 78626

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FAQ

American Irrigation Repair LLC is currently rated 4.8 overall out of 5.

American Irrigation Repair LLC is open:

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

American Irrigation Repair LLC accepts the following forms of payment: Check, Visa, MasterCard, Discover

No, American Irrigation Repair LLC does not offer free project estimates.

Yes, American Irrigation Repair LLC offers eco-friendly accreditations.

No, American Irrigation Repair LLC does not offer a senior discount.

Yes, American Irrigation Repair LLC offers warranties.

American Irrigation Repair LLC offers the following services: Sprinkler Installation, Sprinkler Repair, Irrigation Tune Up's, Irrigation Installation, Irrigation Repair, Sprinkler Modifications, Irrigation Extensions.