American Irrigation Repair LLC

I was using American Irrigation Repair since 2015. Every year, they were coming to maintain my irrigation system and they were mainly fixing my sprinkler heads. This year, I had no call and I am still waiting for my 2018 tune up... :) I should admit that I didn't call them but, before, they were calling me every year in May/June (since 2015) but it looks like that they forget me this year.... Nothing really bad to say except that I am a little disppointed.

Very reasonable prices and they don't try to pressure you into doing work that you do not want. I used to do this work on my irrigation system myself and I found their charges very reasonable for the work that was done.

It was a good experience. They charged us to repair something that didn't work after they repaired it so we bypassed it. They were very good on professionalism.

Very well. Service was exactly what was needed.

They know what they are doing. They know the systems so there is no guess work. They have the technical equipment to find shorts. They are good at what they do.

I have used American Irrigation for years and believe they are one of the best in the business.

Great,they came out and discovered that while I was away that the controller for the sprinklers was apparently affected by thunder and lightening, they were able to reset it and had to reprogram because it was scrambled. The gentleman checked front and back sprinklers reset and installed a battery for me ( i supplied the battery). They also replaced one sprinkler head that was incorrect for the area that needed to be watered.

Adjusted sprinkler heads and reset timer box. replaced 1 sprinkler head. Arrived on time and was very professional. this was the 2nd time I have had them inspect my system. I have been very pleased both times.

The technician was excellent. We have used American Irrigation Repair before and have always been impressed. They have been on- time, professional, and provide good service at a good price. I highly recommend them.

it went just great. I would recommend them to anyone.m excellent service, promptness and professional. A great experience.

As usual, Sean was prompt, extremely thorough and professional. He checked out everything, making adjustments and replacements where needed and added a sprinkler head where I needed some additional coverage. He discussed what our options were as he went and made some suggestions on my controller settings to better cover the yard. This is the third or fourth time that he's serviced my system and I've been happy with his work each time.

I cannot say enough good things about our experience with American Irrigation. Their price was right in line. They showed up promptly with a crew of 4 plus a supervisor and completed the job within one day. Others had quoted 2 - 3 days. They carefully dug (though the rocky soil !)and replaced the existing sod and even watered it in. They cleaned up the site before they left. They were extremely professional and held to their quote, except for a couple very small additional charges for unforseen problems. I would highly recommend them and am considering their maintenance program for the future.

These guys were great!! I couldn't have ask for a better job.....very professional.

The young man, Rob, was with a crew and they were polite, professional, efficient on time. Rob was so nice and American is lucky to have him! I have worked with American in the past and each experience has been positive. I will use them again.

Another company doing re sodding left several sprayer to deep and two others not working. American Irrigation put the rotors and sprayers at the proper level, adjusted the system for properly water the area and and repaired the non working sprayers.

Very punctual and professional

Janine and Tracy, in the office, were great at helping me get the work scheduled on a last minute emergency as water was flooding my yard. The technician was quick and professional and completed the work without issue. Thank you for your prompt attention and great work! We'll be using American Irrigation Repair for all our service needs.

I've been happy with their work. He was not personable.

Honestly, fantastic service. People answering the phones were very nice and helpful. They called to remind me of my appointment, as well. The gentleman performing the service showed up on time. He was very nice and courteous, and he didn't mind me following him around learning about sprinkler systems. Got me all fixed up, as well. Will definitely use them again and recommend them to my friends.

Jim arrived as scheduled. He and his helper were thorough, efficient and professional. I had already located the leaking pipe, but they quickly repaired the damage and then surveyed the entire system, provided needed recommendations and corrections. I felt confident that Jim knew what he was doing and would definitely call them first for any additional lawn sprinkler problems.

They were on time and hard working. Had the job finished in just a couple of hours.

SEE UPDATE FOLLOWING REVIEW We scheduled an appointment with American Irrigation 2 weeks before 7/15/2013. We were given a window between 1pm and 3pm to expect the service. At 2:45pm, (still nobody has shown up) we called their office to ask about our appointment. The woman said "Oh, we were hoping to reschedule you for Friday". Well wouldn't it have been professional for them to call us BEFORE today's appointment? And I'm amazed that they didn't even have the decency TO CALL US and inform us that they WOULDN'T be coming out today. Needless to say, both my husband and I were p*****. We've waited 2 weeks and my husband took off from work to be here for the consult. I had cancelled a class myself. It's ridiculous! We won't be rescheduling our appointment for Friday as they would like. We are done with this company. Unfortunately for them, they've also lost a potential client in our neighbor who wanted to speak with them and get an appointment for her own sprinkler system. UPDATE: The Owner called my husband on the 16th, to apologize and accept full responsibility for their lack of communication. He made very nice offers saving money, but we declined. We've already made plans with another company. We felt the Owner was very professional in trying to rectify the situation. Shame our experience wasn't better. Based on this update, I've adjusted my scoring to reflect our overall opinions.

Jim walked me through the system, the repairs, and his suggestions. All were extremely clear and concise. He made sure he had approval before the work started for the repairs and noted the estimated expenses. His estimates were spot on. The system works better than I expected.

They came a bit early, and they called to see if that worked out for me. I was just driving in, so it worked out great. I already had the joint that needed to be fixed dug up, but in order to fix it I would of had to dig up a bunch more so I showed them the joint and they gave me a estimate of about $80. They also mentioned that they would do a inspection, however they didn't mention that this cost was additional to the estimate, nor did they mention that say that it would be more than the actual repair (about another $80). If knew that it was going to be $80 I wouldn't of consented to it. Most of my yard is drip irrigation, and very few sprinklers. During the inspection they pointed out a sprinkler head that wasn't working. However I knew that my wife had cut through a drip line a few days before. If they turned on that zone, they would of seen the drip hose shoot out like a geyser. They didn't mention this after the inspection, and I noticed that the cut hose was turned on due to the wet shifted dirt around it. Fair enough that I didn't ask about the price of the inspection, but if it is going to double my bill, I think that they should of told me. I gave the company a call and told them about these issues. They told me that they are usually clear about the inspection and the price, and gave me a $20 discount (so 157.90 now). I also told them about the poor inspection and they felt bad about it and apologized, but that was the extent of it. From the phone conversation I couldn't get out if their inspection was mandatory or not. It seemed like it was, if that is the case then you are in for at least $80 before they do anything. I understand in some cases the inspection is necessary to find out what is going on, but I had the spot already dug up and the leak was identified. All I needed was for them to fix the leak. The C for quality is for the inspection. They did a good job on the fix. I wouldn't use them again because I usually have the fix already identified and do not need the inspection, just the fix. Update: As they said in their response, they did me right and refunded the inspection fee. Even gave me a subway card. Can't ask for a better response to a unhappy customer.

Complete the job in two days as estimated. The cost was also as estimated. They arrived as scheduled. Several monor problems were resolved without added cost.