The Maid Place

The girls were okay. Very nice but loud.

Friendly and very professional. Satisfied with quality of work.

After 25 years of having our house cleaned, this one is the POOREST. All of our housekeepers took pride in their work and left the house completely cleaned and sparkling. The Maid Place makes excuses to NOT CLEAN. Unless you are a perfectionist and live completely picked up, DO NOT HIRE. If a t-shirt and shorts are left in the floor, they will not touch the room: no vacuuming, no dusting, bed left unmade. Shocking! These people are looking for an EXCUSE to NOT CLEAN! So you pay full price and 2 of 4 bedrooms are left uncleanliness. Do not get involved with this shady cleaning service. They do not know the meaning of service, nor do they take pride in their work. Never seen anything like this. What if mechanic left a tire off your car but charged you for 4 new tires?

they were efficient and professional, flexible with what I requested them to do

The service was great. Would definitely use agin. They did a move in cleaning and the house looked great!

Overall, very well. Ladies are sweet and friendly and try hard but in a house our size, there is always something that seems to be missed.

The cleaning crew did great. Had scheduling problems and miscommunications on dates and times but I think we have that worked out now.

The maid place is a great service! Very responsive. Got back to me when I called. Accommodated special request. Overall very very satisfied.

Great. 2 ladies showed up on time with all equipment. time was limited for all the work needed, but a second round of cleaning is necessary to get it all done correctly.

I want to be honest with you because I really like the person that cleans my house, but the owners of the company I would grade them less than the actual cleaners.

I had to reschedule at the last minute due to a sick family member. They were great to work with me on were able to get us scheduled when we needed to.

I felt that it was a bargain for what I got. Everyone was exhausted when they left. All worked constantly. Sinks in bathroom only dissatisfaction as they moved things around instead of taking them off to clean underneath. Still...already have hired them again.

We have been using The Maid Place since January of 2013. They are honest, reliable, and do good work for a fair price.

I found them on Angie's List. I used them twice for deep housecleaning and then I used them every month since then for our new house. They deep cleaned two different houses for me using two different groups of people. The ones they used up in McKinney to clean that house were horrible. The group they used to clean my other house was fabulous. It depends on where you live. If you live in North Dallas you will get that crew and they were horrible. If you live in South Dallas you will get the other crew and they were fantastic. They are a little expensive compared from housecleaners I have used. They came way early. They work out of the same location because their corporate headquarters is owned by this couple. They are super-nice and I think it is out of Plano or Allen. They are the ones that are in charge of all the crews. I called them about the crew in North Dallas and they said they could fix it. They gave me a discount on my next cleaning so they honestly did everything they could, it is just that specific crew did a terrible job.

I appreciate the Maid Place's responsiveness. I was able to book an appointment within a week of contacting them. They showed up on time! Upon arrival, the two women sent by the Maid Place worked tirelessly to clean my house. They dusted EVERYTHING and EVERYWHERE. They even cleaned under my kid's desk, which is frightening to think about. I'm very pleased.

They did a great job - they were here as long as they said they would be, showed within 15 minutes of start time, the house is beautiful. I would use them again.

The Maid Place has done an excellent job for us in cleaning our home. It's wonderful to get home after a long day and find our home cleaned, organized, and just the way we like it! I highly recommend Amanda and The Maid Place crew. Friendly and efficient service!

They did a wonderful job. I would use The Maid Place again and recommend to my friends.

They really worked within my schedule. They arrived on time and were very focused on what I wanted and needed. They worked quickly and were very thorough. I was extremely pleased with the results and thought they were very professional.

They did a good job, dusted well, cleaned the ceiling fans, flooring very well. I liked them.

It was not acceptable. It was a bad experience. However the owner was very nice but I had a bad experience with the two people who came in. The one lady was very nice but apparently she brought her daughter with her and her daughter did not want to work and they were arguing a lot. The mother did the most of the work and I was also trying to help. They ended up spending a lot of hours here but did not accomplish everything. The mother certainly tried very hard, she got some of the work right but after four hours I had to tell them that they have no reason to stay. I like the people in their office. The gentleman that I talked to on the phone was very apologetic. The service cost me $400 and that was not I was anticipating. They did give me a credit, they gave me back $80 on my credit card. That?s still a lot of money and it was disappointing. I felt sorry for the two of them because they don?t understand the concept that I was looking for cleanliness. They didn?t have a lot of things for them to use and I was told that they will use their own products.

David and his team did an excellent job. They exceeded our expectation on every level from scheduling, communication, efficiency, cleanliness, courteousness. All was good all around! Thank you David and Olga for doing such a fantastic job. I would definitely hire them again and would recommend them to my friends and family.

We have used The Maid Place before and not surprisingly were extremely happy with the service again. This time the team cleaned our new home prior to us moving in. This was after and extensive remodel so it was very dusty to say the least. The team was punctual, professional and did a great job. Very happy with the service and will continue to use their services and recommend them to others in the future.

I had two cleanings scheduled with The Maid Place. A move-out cleaning and a move-in cleaning. The move-in cleaning was performed first and it was on a place that had been cleaned a couple of months before and had not been lived in. The only exception was one bedroom that was recently lived in-which the occupant had a cat so there was cat hair on the floor. I was out of town for the cleaning and so when I returned the following day to check it there was still a good amount of hair on the floor which I communicated to the owner David and he agreed to have someone else come out to re-clean it. The problem was that I was moving in that day. He agreed to send someone out later. The following day was the move-out clean. It took the crew two hours to clean two bathrooms and vacuum one bedroom-which I called David to discuss this. My concern was that -first, as I was paying by the hour-I was told that it took 4 hours to clean the new place (despite it being relatively clean already with the exception of one room which still had hair all over the floor after 4 hours of labor) and now I walk into the old place to find it taking much longer then expected to clean a small portion of the place and the employee cleaning it spent quite some time on his cellphone while I was there. The owner stated that he prefers for someone to be there while they clean -but I feel that shouldn't be necessary. The house cleaners should know what is clean and what isn't. As the customer I shouldn't have to do the job of a manager-making sure that the work is done correctly. My suggestion to the owners/managers is to randomly come out to these jobs and check after the employees -unannounced. Some of these missed items would then get caught by the company and not as a complaint by the customer. I paid for 6.5 hours of work despite the 7 hours and 15 minutes that were recorded. I honestly still feel that cost more than the value of the service given. I'm just not the type to not pay for service even if it's not good. Ultimately, someone was sent back out to the move out location to re clean it.

Needless to say, they didn't get more than her master bedroom and bath, because they cleaned her shower instead, that took a lot of the time. I left them a ladder did not use as her ceilings are 16ft high in living room and master bedroom. She is very pleased with the work they did do. Don't get ne wrong, she a happy little clam, but she has no idea of what I wanted done, as I hired them. She is in denial about her dust making her asthma worse, she has ceiling fans on all the time and dust is so thick its like the 'Munsters' or 'Adam's Family's' home!!!!! It took 3hours to do approx. 400square feet in a 1614 square foot home, at the tune of 100.00 an hour.