Response from Right Choice Painting & Construction
(removed member name), We are alarmed with your recent review of our company’s services and we had no idea that you were dissatisfied. When we finished your project you were completely satisfied as I personally walked the job with you. We completed your project over one year ago and we have had no communication from you since except your phone call approximately 3 months ago indicating you had carpentry ants. You stated that because we did not replace all of your siding and trim components it was our fault you had carpentry ants. However, you signed a contract which only allowed for replacement of 68 linear feet of 2X6 fascia and we installed well over 150 linear feet of 2X6 fascia at NO ADDITIONAL COST TO YOU. Beyond that, we replaced siding and other trim components this also at no additional cost to you in an effort to make you happy. The very next day after you called regarding your pest control issue, which we have nothing to do with, I walked your entire home and I did not see any evidence of this anywhere and communicated that to you. LET ME REPEAT, A PEST CONTROL ISSUE HAS NOTHING TO DO WITH US. I feel your complete review is inaccurate, inappropriate, unfair and completely wrong. We gave you great service and had we not I would be responsible enough to say we dropped the ball and shame on us; but nothing could be further from the truth! With all that said, we want you to be happy and communicated this to you via email and voicemail. If you would like to discuss this, please contact me. I am happy to facilitate a resolution that will be acceptable to you as we would never want you nor anyone else to feel that they did not receive value from our company for services we provided them. Jeff Adkinson CEO/President RCPC, Inc. DBA Right Choice Painting & Construction