Structured Foundation Repairs and Roofing Systems has an employee-owned dedicated team of Structural Analysts and Roofing Specialist that are committed to quality from the beginning to the end of your project. With our proven performance of over 31,000 repairs we follow our motto of “Do the right thing”. Some highlights related to our business include: on-site estimates, 4.7 Star rating from over 700 Angi reviews, industry-leading warranty department, fully insured, recognized by Texas Mutual Worker’s Comp for excellence in Employee Safety. Our offices recognize the following holidays for closures: Memorial Day - May 27, Independence Day - July 4, Labor Day - Sept 2, Thanksgiving Nov 28-29, Christmas 0 Dec 23-25
Business highlights
22 years of trusted experience
Services we offer
Foundation repair, drainage correction, concrete leveling, roof repair and replacement (insurance claims assistance available)
Description of Work: Put in 7 piers to lift the back corner of our garage. Work completed in timely manner, debris was removed and job site was cleaned up. All of the workmen were diligent and polite. We had a hard rain two days after the work and now have several sink holes because fill dirt was loose. Reported the problem and someone is supposed to come add more fill; this has not yet been done. | We called Structured Foundation direct, not through Angie's list; Senior Discount was not available.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Stephanie D.
09/2014
3.0
foundation repair
+ -1 more
unknown
Description of Work: They repaired my foundation causing major damage to the inside of my house. They were messy during the work (trash, cigarette butts, microwave left in my yard) and unlike the ad by their owner implies, they cannot be reached when needed.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
$12,000
Response from Structured Foundation Repairs and Roofing Systems
This repair plan included the installation of interior piers. The process of installing interior piers is an invasive one, albeit sometimes a necessary one. The process requires disturbing flooring, cutting through the concrete slab (which creates concrete dust) digging a hole and removing dirt, piling it on tarps, installing the pilings and then putting everything back prior to patching the concrete. The process is a traumatic one for homeowners. Our representatives always try to prepare the homeowner for the process, however the process always seems to be more invasive than the customer expects. Communication is key in this situation. When I saw your initial review of our company I was surprised because we didn’t have any messages, missed calls, voice messages or emails from you expressing your concerns. When I asked our Service Department to call you immediately and give me feedback, they said that you had been assured by the third party engineer that your repairs had been done correctly and your only wish was that you had been better prepared and had better expectations for the repairs. You also confirmed that the yard and surrounding work areas were left clean upon our departure. The piers we installed come backed by a true lifetime transferable warranty. In the future, if you have questions or need a service call please don’t hesitate to contact our office at 972-484-1200.
Belinda L.
07/2014
5.0
concrete repair, foundation repair
+ 0 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
pam B.
06/2014
5.0
foundation repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary R.
06/2014
5.0
foundation repair
+ -1 more
unknown
Description of Work: Install 17 piers to fix foundation.Completed job in 1 1/2 days,cleaned up yard did a very good job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,955
Wayne W.
06/2014
5.0
foundation repair
+ -1 more
unknown
Description of Work: Put in 13 piers and leveled the foundation. Done in one day and crew was very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Mary S.
06/2014
5.0
foundation repair
+ -1 more
unknown
Description of Work: Evaluation of foundation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JULIE B.
06/2014
4.0
foundation repair
+ -1 more
unknown
Description of Work: Everything went as scheduled and they were professional. Only negative was that the crack between our house and garage is still about 2 inches wide. They promised to come back out and take a look and let me know what we could do to fix it, but they never showed or called. Reminded them twice to no avail
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Structured Foundation Repairs and Roofing Systems
Thank you so much for taking the time to post this review. It is always our company's intention to provide the best customer service possible. We have a full office staff to answer questions and schedule necessary service calls. After reviewing your file and not finding any messages or service calls requests I asked Jane in our Quality Control department to call you and schedule a service call. I understand that has been done and hope that we can alleviate your concerns. So sorry for any inconvenience and thank you again for the review.
William E.
06/2014
1.0
foundation repair
+ -1 more
unknown
Description of Work: Too expensive. Was able to find a like quality contractor at about 1/3rd the price
Rating Category
Rating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
$16,000
Response from Structured Foundation Repairs and Roofing Systems
Thanks for taking the time to allow us to bid your services. We are happy that you were able to find a contractor that met your needs. The bid in our system is actually $13, 935.00 which included initial and final engineering, and a post plumbing test as well as 32 exterior piers. When comparing bids it is always important to confirm you are comparing warranties as well. Our piers come backed by a true lifetime transferable warranty which can be priceless if you plan on selling your home in the near future. Again, glad to hear you are happy with your current contractor and much success with your future projects.
Connie H.
06/2014
3.0
foundation repair
+ -1 more
unknown
Description of Work: My home is still not level and no one is concerned. They got their money so I guess they are like all the other foundation companies.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$8,600
Response from Structured Foundation Repairs and Roofing Systems
After pulling your file and reviewing the job, I don't show any notes or call logs indicating you were dissatisfied with your job. The third party professional engineer certified the repairs as complete and satisfactory on May 12, 2014. We have a full Service/QC department to answer questions and ensure customer satisfaction. I will ask Jane in that department to contact you to address your concerns. I do think it is important to note that our goal is never to "level" a foundation. Our goal, per Structured Foundation Repairs Inc.'s general conditions, is to attempt to return the foundation to as near its original horizontal position as possible. In the future please don't hesitate to contact our Service department at 972-484-1200. We look forward to resolving your issues and answering your questions expeditiously.
Asim H.
06/2014
5.0
foundation repair
+ -1 more
unknown
Description of Work: Larry Todd with Structured Foundation has been very courteous and punctual in showing up for inspection and following back with the work needed quote. Their prices are reasonable. My foundation repair is scheduled with them in about a week. I have already had an engineer arrive as scheduled to do an initial report.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,650
BIJU P.
06/2014
5.0
foundation repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rose A.
05/2014
4.0
foundation repair
+ -1 more
unknown
Description of Work: I got 4 bids for my foundation repair, and Chad Pruitt at Structured Foundation Repair gave the most comprehensive estimate and he took the time to go over all the details, the prices, the 'what to expect', etc. Although the prices were comparable from 3 of the companies, we chose Structured foundation Repair based on Angie's List reviews and Chad's estimate. | |We had them out to lift the garage foundation, we knew shrubs would be dug up and sprinkler systems disrupted - and they were. I knew that any sprinkler issues had to be addressed by the crew that day or it wasn't covered by SFR. Everyone was at the site on time, the digging and the lift went fine. | |Even though I had the crew test the sprinkler system before they left, I didn't think I needed the system to cycle thru all 6 stations since they were only working in 'Zone 1 and Zone 2'. Since the sprinkler system 'worked' for these 2 areas, I let the crew go after signing the documents. | |As it turned out, one of their 'repairs' to the sprinkler pipes was a quick fix that only lasted a few days. After my husband fix that pipe the right way, he discovered that wires for other zones were cut and they were 'patched' back incorrectly and didn't function in all zones. We're still working on getting our sprinkler system functioning with no leaks and service to all zones. | |I would have had to been a sprinkler repair expert to have found these issues while their crew was on-site. Since I am not, I am responsible for these repairs now. | |The lift went great, the gap in the outside wall closed, the crack on the interior wall is completely closed, too. We received engineering reports after the lift, and I have a life time warranty on the piers. I have even suggested to SFR that they give their crew more training on repairing damage associated with their work. | |I would recomment SFR to others, but I would also suggest that you have a sprinkler repair expert available after the lift to ensure you don't encounter the same issues as we had.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Structured Foundation Repairs and Roofing Systems
Thanks for taking the time to write such a comprehensive review. Our company is pleased that you are happy with your foundation repairs and are proud to offer our lifetime transferable warranty on our piers. I wanted to take a minute to address the confusion/mis-communication about the sprinklers. Our employees are experts in the field of repairing foundations, they are extensively trained and good at what they do, however, their expertise is only in foundation repairs, they are not experts in landscaping, sprinkler repairs, etc. Please reference item #3 of the general conditions on the reverse side of your agreement that state the following: The act of lifting a foundation has inherent risks and often causes damage, cosmetic and otherwise. Therefore the COMPANY has no obligation to repair or replace any damage whether it is exposed, concealed, or buried, to …other portions of the structure and its systems, …, landscaping, vegetation, wood or other decks, spas, or personal property without regard to when or where said damage occurs. … We will transplant shrubbery at the point of installation but we cannot guarantee that it survives. That being said, our crews dig by hand and take great care to try to eliminate damage to systems. Our crews are trained that if they hit or break a sprinkler line and feel they can repair it correctly, they can do so while on the job. If not, they are to notify the homeowner so they can have it properly repaired. There are many times that the crews will put a shovel thru the tiny electrical lines that run between zones of sprinkler systems and not even know the lines have been cut. They are often mistaken for plant roots to the naked eye when our holes are open. We do appreciate your feedback about our crews sprinkler repair knowledge and have counseled this individual crew about their limitations for items not covered during repairs.
Larry A.
05/2014
4.0
foundation repair
+ -1 more
unknown
Description of Work: They did what they estimated they would do. They did not straighten a brick pillar on front of house although they did rework the piers in the area of the pier. They stated the pillar needed to be taken apart and redone. |The problem I have with evaluating a foundation company within a month after service is additional problems will not show up until months or years later.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Structured Foundation Repairs and Roofing Systems
[member name removed] - Thank you for taking the time to review the original repairs. You expressed concerns about reviewing the repairs too soon so I wanted to take a moment to remind you that our piers carry a lifetime transferable warranty and the pier and beam work carry a one year transferable warranty per Structured Foundation Repairs, Inc.'s general conditions. We have a full service/QC department to handle all your future concerns. While repairing the column was not part of our scope of work, we were able to stabilize foundation in the immediate area in preparation for your planned column repairs. We also identified a leaky faucet in the immediate area, alerting you to necessary repairs which will help to ensure a more stable column (after repairs) . Thanks again for your feedback.
mike M.
05/2014
5.0
foundation repair
+ -1 more
unknown
Description of Work: Everything was handled very professionally, from the sale to completion. Everyone showed up on time and answered all my questions. The foreman on the job was very capable and ran the job well. The job finished at $2200 over the quote, but I felt it was warranted, and was pleased to get more support under my home, to hopefully prevent problems in the future.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,900
John C.
04/2014
5.0
foundation repair
+ -1 more
unknown
Description of Work: They repaired our foundation. We're very upfront about what they would do, what was covered, and most important exactly what they would not do and what was not covered. Did a good job and cleaned up after they finished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Evan F.
02/2014
5.0
foundation repair
+ -1 more
.
Description of Work: Contacted Structured Foundation Repairs INC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,200
Lori K.
01/2014
5.0
basement waterproofing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ken B.
01/2014
5.0
foundation repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,200
Connie B.
01/2014
4.0
foundation repair
+ -1 more
Put piers in
Description of Work: They put piers under my house and in my kitchen
Rating Category
Rating out of 5
value
5.0
$7,670
John G.
11/2013
5.0
foundation repair
+ -1 more
It went well.
Description of Work: Dig out and install 9 pilings to correct foundation damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,325
Steven B.
11/2013
5.0
foundation repair
+ -1 more
unknown
Description of Work: Larry Todd came out to take measurements of my house to check for
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rebeccah D.
03/2013
5.0
foundation repair
+ -1 more
Great
Description of Work: Great Job the cost was a little more but it was worth it
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Kevin K.
03/2013
5.0
foundation repair
+ -1 more
See above.
Description of Work: I am buying a new home and had some concerns about the foundation. They were able to schedule me at exactly the day and time I needed with only 2 days notice. Larry was on the curb waiting for me when I arrived. He was personable, yet professional. I had been cautioned, "don't use a foundation repair company, they sell repair and you'll need it". NOT TRUE. I didn't need it and Larry was more than ready to tell me so. And at NO CHARGE. But guess what..... Structured will be the first company I call if I ever do, and I'll totally refer then and Larry any time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lesa T.
12/2012
5.0
structural engineer
+ -1 more
unknown
Description of Work: Great, great job on a tough foundation repair issue. Very professional. Very courteous, clean, respectful, and did the job with integrity. I am impressed, and thats not easy.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Foundation Repair,
Concrete Pouring and Repair,
Concrete Leveling,
Drain Pipe Installation,
Basement Waterproofing,
Roofing
FAQ
Structured Foundation Repairs and Roofing Systems is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Structured Foundation Repairs and Roofing Systems accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Structured Foundation Repairs and Roofing Systems offers free project estimates.
No, Structured Foundation Repairs and Roofing Systems does not offer eco-friendly accreditations.
No, Structured Foundation Repairs and Roofing Systems does not offer a senior discount.
No, Structured Foundation Repairs and Roofing Systems does not offer emergency services.
Yes, Structured Foundation Repairs and Roofing Systems offers warranties.
Structured Foundation Repairs and Roofing Systems offers the following services: Foundation repair, drainage correction, concrete leveling, roof repair and replacement (insurance claims assistance available)