Structured Foundation Repairs and Roofing Systems

It was wonderful. The job was very good. We had no problems. They were on time and did what they said they would do. They were always available. I have used them one other time for a rental property. The price was very reasonable. They came back to fill in dirt.

It went well. They were easy to deal with. Scheduling was fine.

It was unsatisfactory. They gave me 2 solutions. They were very expensive. They were unresponsive.

It was good. Their pricing was reasonable. They did the work in a timely manner.

This company was very punctual and professional. They worked quickly and got everything done in one day. We were not initially satisfied with the work because there was a problem with the floor in the family room (it did not feel solid under our feet.) We called to ask that someone come look at it. Someone did. A repair was done, and then we were satisfied with the work. The company was easy to deal with; someone was always available to answer or return our calls. We have recommended this company to friends and family who need foundation repair. Their pricing was lower than other companies we had called.

It was fine. They knew what they were doing and were very professional. They accomplished the job very quickly.

From what I remember it was fine. An engineer recommend to fix the leaks in the foundation before we add more piers inside the house. We had 5 other companies come out. I felt the most comfortable with their processes. They provided a lifetime warranty. The price was very reasonable.

It was wonderful. They were friendly, cheap, and efficient.

It was fine. They were professional and courteous. They came back when I had an issue which is normal. The price was comparable to other companies. They are a good network.

It was fine. They were finished in one day. They fixed the problem.

It was very good. They were efficient and very nice. They cleaned up after themselves. They answered any questions I had even when the work was all done. I would use them again.

They were responsive. I had a problem after 6 months and they did come and do the work. They followed up with the warranty. I didn't have any problems with scheduling.

It was fine. They did the work properly. I can't remember much about the experience.

It was good. We still have some doors that don't close all the way but its not their fault because they said it could happen.

It went pretty well. They were able to come within a week of calling them. They came back to fix some things in a timely manner. The price was reasonable.

It was fine. I liked that they fixed the foundation. Scheduling was very good.

DONT USE THEM. The only time that thet were on time is when they came out to give me a quote. The day of the repair work. They showd up at 3pm and wanted to continue with the job using the headlights from the work truck. I don't know about you, but my home Is my largest investment and I don't want them working on the foundation in the dark. No call was given, they just showed up I sent the crew home when it was so dark that my solar landscape lights came on. They wanted to contunue working in the dark, but sent the crew home because they couldn't see what they were doing. They returned the next day and are working on it as I'm writing the review.

The outcome was successful according to the engineer, so the work seems to have been well done. But the process was messy. We asked twice before the job for information about what to expect and what we might need to know about the process. We were told nothing. When the first crew showed up after a great deal of scheduling angst, we were treated to a string of "Didn't they tell you to move the furniture? Didn't they tell you how much dirt was going to be piled in your house? Didn't they tell you about the dust? Didn't they tell you.....etc." It is a noisy dirty process regardless but a little communication would have allowed us to save some landscaping and be prepared for the ordeal. They also sent a plumbing contractor to check the plumbing who turned out to be a real ripoff artist (Mills).

It went really good. Every time I call they are available.

One member came out to do the work. Very informative about what he was doing and how he was going to proceed. He mentioned that I had no problems with my foundation and to call in a year for another assessment. The thing that most stood out was his honesty. I didn't need work done and he didn't try to force any on me.

Mr. Jack Phelps came out to do an inspection of a property we have listed for sale. After being told we needed 10 piers by a not so reputable company, I felt the need to have other opinions. Mr. Phelps was very professional and through about pointing out things he found. At the end of the day, he was honest and told us that he DID NOT see enough damage for concern at that he didn't think repairs were needed at this time. We appreciate his honesty and wish more folks could follow suit. Thank you for your time and coming out to look at our house!

The owner, Tom Kidd, came out & was my 3rd estimate for repair. While they were not the cheapest, they were by far the best! Tom took the time to go over my results, provide options & suggestions--very honest & absolutely no pressure. The work was done today & they put in 8 piers & had to jackhammer up part of my front porch. Kevin, the crew chief was fantastic! The work was completed in one day, new cement on the porch & totally cleaned up. Only 1 rose bush had to be dug up (which was great since most of my mature landscaping in the front was along the sides needing repair)! Would highly recommend to anyone for their honesty, workmanship & price.

They didn't find any problems with the foundation. They told me that they would like to sell me some work but they didn't find anything that I needed. Scheduling was fine.

VERY GOOD crew and especially Van the crew chief. Van and his crew are true professional in everyway. Van answered all my questions and was very patient answering my wife?s questions. Two minor problems that occurred, Van handled without hesitation. It is a real pleasure to see workers take pride in the job they do. Good cleanup. Everyone I dealt with in this company, Heidi, Janis, and Patricia, have been extremely helpful easing my concerns that things would be accomplished on time. We are very satisfied with Structured Foundation and will use them again should the need arise.

The phone service was questionable. I felt like I was dealing with AT&T not a local company. When I indicated that we were looking for someone to evaluate our basement for a potential wall replacement, he asked if it was pier-and-beam or slab. I repeated that it was a basement. Apparently reading from a script, he asked the same question again, "Yes, but is it..." I know basements are unusual in North Texas, but seriously... I specifically asked for them to send someone who had experience with basements, and he responded, "Of course." I was not reassured. On the other hand, the estimator was right on time and extremely professional. When told we were expecting to replace one wall of the basement, he immediately informed us that they don't do that type of work, but stayed about another half an hour talking to us about the issues on our house.