MID-CITIES SERVICE CENTER

Auto Service, Auto Inspections, Auto Transmission,

About us

Established in 1987, Mid-Cities has strived to maintain the highest customer service standards in the automotive repair industry. Our other location is Parra Car Care 209 West Airport Freeway Euless, TX 76040. 817-685-2222.We pride ourselves in providing state of the art automotive repairs and then backing them up with a guarantee that is unsurpassed by any of our competitors. Maybe that's why our customers keep coming back and telling their friends about us. Stop in today and meet our friendly staff.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

DOMESTIC, ASIAN, EUROPEAN SERVICE AND REPAIR FACILITY, DIAGNOSTIC, ELECTRICAL, ENGINE, BRAKES, TRANSMISSION, TUNE-UPS, STEERING, SUSPENSION, AIR CONDITIONING, HEATING, FRONT & REAR ENDS, ALIGNMENTS, OIL CHANGES, $5 OFF TEXAS STATE INSPECTIONS ON '96 AND NEWER MODELS.

Services we don't offer

COLLISION, TIRES

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9160 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
3%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 160 reviews

larry H.
04/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

SUZIE T.
04/2016
3.0
auto repair
  + -1 more
unknown
Description of Work: You know, burn me once-shame on you. Burn me twice-shame on me! I went back to Mid-Cities in an emergency situation, had a death in the family & had to have car serviced as it was missing really bad & I was in a time constraint. Diagnosis: Car needed spark plug replaced. The $75-$125 initial service fee of course was $125. Once on the computer, they called to tell me the problem, we discussed what needed to be done & I was given the estimate. Went to pick up the car & had to pay approximately $269 more than I expected for the spark plugs that were replaced. I was quoted only the labor, not the parts. I paid the bill because I had no choice. $995 for 4 spark plugs. Also was quoted another $400+ to have the 2 front rotors replaced, really? When you did a brake job last year, I think not. A little too much/too high for my pocketbook. Staff is lovely, very nice people. Drove me to work, got the work done in 1 day but I just can't justify what they charge for what they do. A/C that they fixed last year is still not right. I'd like to say nothing but nice things, but I just can't, sorry!
Rating CategoryRating out of 5

Juan F.
04/2016
5.0
auto repair, radiator service
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Anthony C.
03/2016
5.0
auto repair, radiator service
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron D.
03/2016
5.0
auto repair, radiator service
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Amy D.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: They are great and treat me like family. Fair price quote up front, no surprises. I can not say enough good about them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jenna J.
10/2015
5.0
auto repair, radiator service
  + 0 more
.
Description of Work: I have used Mid-Cities a couple of times for car repair (air conditioning leak, faulty door mechanism) and several times for oil changes. They are always very friendly and helpful. They are good at explaining the diagnosis of the car and what needs to be done. They are not pushy about repairs needed (will give you options, time frames, and advice on whether something is needed promptly) or additional services. I can leave my car for an oil change and they will drop me off and pick me up from work. I put B for price in my review as the only price comparison I have for the repair work I had done at Mid-Cities was a dealership service center that didn't seem to be on the up-and-up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

cecilia M.
10/2015
5.0
auto repair, radiator service
  + 0 more
unknown
Description of Work: Replaced transmission

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

maurice I.
09/2015
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

SUZIE T.
09/2015
3.0
auto repair, car inspections
  + 0 more
unknown
Description of Work: I paid much more than the $600 shown. They tried to fix A/C, it was never the same the first, second time they had car. Then when I had to take it back, they |Charged me more money for hose & leak that could have been their fault from when they first worked on it..twice. Not sure what their guarantee is good for. | |Personnel are fine & attentive, but I won't go back. Even called to check on me a few weeks out from last service. | |Everything price wise is strictly what the computer figures out, no leeway there & quite expensive I think | |They did a complimentary inspection that I did not ask for trying to appease, nice of them, but $25-30 doesn't do a lot when you've spent as much as I did, I thanked them. | |Not happy with brake issue they attempted to fix either, have noise in front end now...don't want to go back in fear they'll charge me again. I'm done, thank you.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$600

Response from MID-CITIES SERVICE CENTER
Goodness, I am so sorry for your frustration and disappointment in us. We know and we understand there could have been a better outcome if we could have prevented this situation from happening we would. Terrible sorry but in some cases like this we get the brunt of the upset for the "snowball affect" fix one item and down line another issue pops up unexpectedly. Because of this situation we found it humbling to do the right thing and discount the services that we knew did not correct the problem. That is the right thing to do always. We stand behind our repairs parts and labor for 24 months or 24,000 miles. We will work hard to earn your trust and we welcome the Fusion back any time. We are here for you. Best, Bob

Carol A.
08/2015
4.0
auto repair
  + -1 more
They did a good job!
Description of Work: AC recharge

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Response from MID-CITIES SERVICE CENTER
Thank you for taking my phone call. I am responding to shed some light on the review you provided to Angie’s List regarding our service. We are glad to hear your A/C is still operational even in the hot weather we experienced after you visited us with the “Angie’s List Store Front Service" $49.99 Air Conditioner Inspection we performed while you waited in our lobby. As stated, the service included a full evaluation (inspection of condenser fan, belts and vent temperatures) and recharge of the A/C unit in addition to 1 pound of Freon. You stated that your A/C had not been cooling properly and blowing ambient temperatures. After performing the inspection service, it was determined that the system was completely empty of Freon. We found the air compressor leaking out Freon, the climate temperature control knob was broken spinning freely and the heater was not working. Our testing resulted in discovery of numerous major repairs needing to properly repair the Taurus. But in the meantime a fresh fill of Freon would prolong this expense and keep you comfortable. I understand you were upset with our discovery and the high cost of the repairs and we agreed with you that postponing the repairs or possibly replacing the car would be in your best interest. A 16 year car with 132,000 miles may have additional items that it needs so we can see why a newer car would be in your best interest. I’m happy you mentioned in the review that we did a good job and you would recommend us. The C Grade, as I see it was because of the discoveries we made, which upset you, and not the result of costs associated with any approved repairs you contracted us to perform for you. Thank you visiting us and we look forward to helping you again in the future. Bob

LISA T.
07/2015
5.0
insulation
  + -1 more
I would rate them very high.
Description of Work: I take my vehicle to Mid-Cities Service Center. I use them for all my services. I have gone to them a couple of time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jason J.
06/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: Auto service
Rating CategoryRating out of 5
Yes, I recommend this pro

Angela S.
06/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: four wheel alignment, correctly installed some bushings on the camber/caster. My son had his truck lifted and installed new tire and rims, so it needed a wheel alignment. When we took it to the shop, they discovered the problem and notified us. Before doing anything else, they gave us a price and we agreed to it. I had called around other shops for cost of a wheel alignment on a lifted truck and other shops were quoting me $150 and up. I will be going back to Mid-Cities Service Center for future wheel alignments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

John W.
03/2015
5.0
auto repair
  + -1 more
.
Description of Work: They repaired shifter,battery, and fluids. Were extremely courteous, and very informative. Especially Ryan, he even took some pictures for me ( no charge) and kept me appraised of the progress. I would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Response from MID-CITIES SERVICE CENTER
Mr. [Member name removed], Thank you for allowing us to perform these corrective services. We appreciate the opportunity. Let us know if we may be of assistance in the future. Best Regards, Bob Parra Owner/GM

John W.
03/2015
5.0
auto glass, auto repair
  + 0 more
.
Description of Work: Replaced windshield. Was quick, precise, and pleasant.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Will W.
02/2015
4.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Russell Z.
01/2015
3.0
auto repair
  + -1 more
unknown
Description of Work: I took the car in for a simple thermostat replacement and they upsold me on other repairs. The quality was great but a bit pricey.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$2,400

Response from MID-CITIES SERVICE CENTER
Established, Recognized, Trusted.... These words we live by everyday. Since 1987 we have gone above and beyond to always put the client first. Your concerns are our concerns. We research the best avenue to take for services, especially when it comes to reliability v cost. The quality of the repairs surpasses the quantity of the repairs. In our book, to be fair, is to listen to the clients concern and provide a detailed snapshot of services needed from the most critical to the ones that can be deferred for a later date. Critical repairs that are needed are reported and a detailed estimate presented for our clients consideration. We stand firmly by your side with your decision to make the vehicle reliable. We sincerely thank you for allowing us to be your service center for these much needed services. Bob Parra, Owner/GM

DOUGLAS H.
12/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: Tie-rod replacement, both sides and state inspection. I thought the problem was the ball joints, but their inspection found them to be fine and the tie rods the problem. |Took me to work and picked me up too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Brian G.
12/2014
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

CJ F.
11/2014
5.0
auto repair, car inspections
  + 0 more
Good
Description of Work: Oil change state inspection replace pads and rotors on front

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

RENEE J.
11/2014
5.0
auto repair
  + -1 more
They do a great job there.
Description of Work: I use them for auto service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian N.
11/2014
4.0
auto repair
  + -1 more
unknown
Description of Work: They did a major automotive repair. It was fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Leo M.
10/2014
5.0
auto repair
  + -1 more
.
Description of Work: Replace coil pack in Ford F250.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Kasey C.
10/2014
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

Contact information

219 W Euless Blvd, Euless, TX 76040

http://www.midcitiesservice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:30 PM
Tuesday:
7:00 AM - 5:30 PM
Wednesday:
7:00 AM - 5:30 PM
Thursday:
7:00 AM - 5:30 PM
Friday:
7:00 AM - 5:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Transmission,
Auto Radiators,
Auto Glass,
Auto Towing,
Lawn and Yard Work,
Insulation

FAQ

MID-CITIES SERVICE CENTER is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:30 PM

Tuesday: 7:00 AM - 5:30 PM

Wednesday: 7:00 AM - 5:30 PM

Thursday: 7:00 AM - 5:30 PM

Friday: 7:00 AM - 5:30 PM

Saturday: Closed

MID-CITIES SERVICE CENTER accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, MID-CITIES SERVICE CENTER offers free project estimates.
Yes, MID-CITIES SERVICE CENTER offers eco-friendly accreditations.
No, MID-CITIES SERVICE CENTER does not offer a senior discount.
Yes, MID-CITIES SERVICE CENTER offers emergency services.
Yes, MID-CITIES SERVICE CENTER offers warranties.
MID-CITIES SERVICE CENTER offers the following services: DOMESTIC, ASIAN, EUROPEAN SERVICE AND REPAIR FACILITY, DIAGNOSTIC, ELECTRICAL, ENGINE, BRAKES, TRANSMISSION, TUNE-UPS, STEERING, SUSPENSION, AIR CONDITIONING, HEATING, FRONT & REAR ENDS, ALIGNMENTS, OIL CHANGES, $5 OFF TEXAS STATE INSPECTIONS ON '96 AND NEWER MODELS.
COLLISION, TIRES

Contact information

219 W Euless Blvd, Euless, TX 76040

http://www.midcitiesservice.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:30 PM
Tuesday:
7:00 AM - 5:30 PM
Wednesday:
7:00 AM - 5:30 PM
Thursday:
7:00 AM - 5:30 PM
Friday:
7:00 AM - 5:30 PM
Saturday:
Closed