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Puma Van Lines

Moving Companies

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Showing 1-1 of 1 reviews

Ralph D.
02/2014
1.0
moving companies
  + -1 more
Multiple extremely detailed e-mails were exchange with Debbie regarding cargo, furniture, dimensions, etc. Detailed measurements and pictures for each item were provided trying to prevent confusion or misunderstanding. When inventory continued to be wrong, I called inventory was always off; almost as though it was intentional. We finally got inventory accurate and iron down the estimate. Now I expected that estimate is that.. and expected a 10% or 15% increase. When movers arrived, they reviewed our belongings within 5 minutes, the estimate increased by 60%. Again, multiple phone calls with dispatcher haggling over discrepancy and when I finally told them to leave. They then quickly agreed to do it for original estimate. I was concerned that they would take my things then charge me when things arrived. I could no longer trust did not use them for the move. They intentionally put movers in a tight spot so your forced to use take their service at a inflated price. We had 4 days to complete a 2 day trip 1,700 miles away with a home full of belongings with no movers. We were forced give away many of our things for practically nothing.
Description of Work: Changed amount being charged right before loading.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$3,500

    Contact information

    7600 John W Carpenter Fwy #26, Dallas, TX 75247

    www.pumavanlines.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies

    FAQ

    Puma Van Lines is currently rated 1 overall out of 5.
    No, Puma Van Lines does not offer free project estimates.
    No, Puma Van Lines does not offer eco-friendly accreditations.
    No, Puma Van Lines does not offer a senior discount.
    No, Puma Van Lines does not offer emergency services.
    No, Puma Van Lines does not offer warranties.

    Contact information

    7600 John W Carpenter Fwy #26, Dallas, TX 75247

    www.pumavanlines.com