Mister Glass

Auto Glass, Windows, Glass and Mirrors,

About us

Mr. Glass

Business highlights

63 years of trusted experience

Services we offer

Auto glass, fogged insulated unit, windows, framed & frameless glass shower doors, glass table tops, shelving, mirrored walls, wardrobe, patio doors repair, install & replacement.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.763 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
11%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 26-50 of 63 reviews

Charles G.
03/2011
5.0
auto glass, replacement windows
  + 0 more
Showed up timely and did exactly as promised. No issues.
Description of Work: Replaced Windshield on F150 Platinum edition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jessica T.
12/2010
5.0
auto glass
  + -1 more
We called around to compare quotes. Another company quoted me a similar price for a Monday replacement. Mister Glass actually told me they could get the replacement glass from a different distributor for $60 less if we waited until Monday. Meaning that the Mister Glass price was a great price for the weekend compared to others. They were trying to save me money, but we really needed the glass replaced that Saturday. The installer showed up as promised. I would highly recommend others to use their service if needing auto glass replacement. Lawrence was the dispatcher who I worked with.
Description of Work: Ford Escape front passenger side window was smashed over a Friday night. Called Saturday morning and got an estimate. We went ahead and had them come out and replace it. The glass installer was extremely professional and thorough. He vacuumed the broken glass out of the car, replaced the window, and then cleaned the glass to ensure no fingerprints were left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259.99

Charles W.
11/2010
5.0
auto glass, replacement windows
  + 0 more
It went great. They were prompt. They finished the job quickly, and carefully. It was well priced as well.
Description of Work: I used them for a car window replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Brenda G.
10/2010
5.0
auto glass
  + -1 more
They were wonderful and I will definitely use them again in the future.
Description of Work: My windshield rearview mirror came off in the middle of the summer and after calling around for estimates and repair dates, they were extremely efficient, helpful and responsive. I needed the replacement right away because my grandkids were visiting and I needed my car. I also recommended them to my son and they replaced his windshield as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bradley B.
09/2010
5.0
auto glass, glass repair
  + 0 more
Great experience. They arrived punctually in the parking lot here at my office, did an excellent job replacing the windshield, and charged very reasonable rates. I was very satisfied!
Description of Work: Replaced a cracked windshield on a 2006 Honda Civic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry K.
08/2010
1.0
auto glass
  + -1 more
Based on their reviews under Auto Glass on your list, I called them on Monday, August 23rd to get an estimate and to set up an appointment for them to come by my place of employment to replace a crack windshield in my Lincoln Aviator SUV on Wednesday, August 23rd after 10:00 AM. They were to call me before they came out and upon their arrival. Never heard from them. Finally called them about 4:00 pm on Wednesday August 23rd. After placing me on hold for an extended period of time they came back on the line and asked my who I had talked to as they apparently had no record of my appointment. They were to check and call me back in about ten minutes. It is now about 5:00 pm and I have yet to hear back from them. I certainly would not recommend them to anyone.and hope that you post this information on their report. If I don't see it posted, you can cancel my membership to your service and refund my fee. Jerry Knippa
Description of Work: Services never performed. See my story below.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


KIM P.
08/2010
5.0
replacement windows
  + -1 more
They did okay, everything was fine.
Description of Work: Mister Glass replaced a broken back windshield in a truck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Steve D.
12/2009
5.0
auto glass
  + -1 more
Very good service from start to finish. Good experience on the phone and the service representative showed up on time and finished on schedule.
Description of Work: Replaced the windshield on a Chevy Trailblazer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

JIM G.
12/2008
5.0
auto glass
  + -1 more
It was very good. They came when they said they were going to and did the job in only an hour. They also charged exactly what they said they were going to charge.
Description of Work: They replaced the rear side window in a Chevy pickup truck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert C.
11/2008
2.0
doors, replacement windows
  + 0 more
I called these folks several months ago and we didn't get together for meeting at the house. To their credit, they called several months later and we set an appointment on a Saturday morning. The person showed up on time and said he would get the owner to get me an estimate early the following week. I didn't hear from them and called, got the owner. He apologized and said he would get me the information later in the afternoon or early the next day. Now, almost two weeks, several calls later, several promises made and still no estimate. If they are this sloppy on their estimating, I wouldn't have them do the work.
Description of Work: I asked for pricing on 9 sliding door panels plus about 4 window panels.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$3,000

John C.
10/2008
5.0
auto glass
  + -1 more
I liked that they arrived when they said that they would. They were upfront about the cost and it was reflected in the invoice. These guys are the best. They are an Angie's List find. I never would have found them if it hadn't been for Angie's List.
Description of Work: I had them replace two windshields in two different cars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

KIM B.
10/2008
4.0
auto glass
  + -1 more
They came out the next day to replace the glass and everything seemed fine until I went to drive my truck and then the window made a noise like air was getting in. I called Mr. Glass and they said they couldn't be by until the next day to fix it. It was inconvenient to be without my vehicle for 2 days, but I did appreciate them coming to me to fix the window.
Description of Work: Replaced driver's side window on my Ford Ranger that was smashed by a thief.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$50

Cathy H.
09/2008
5.0
replacement windows
  + -1 more
It went like clockwork. Came out, gave price, showed up on appointed day, did work.
Description of Work: Replaced 2nd floor round top thermal window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan Y.
01/2008
4.0
auto glass
  + -1 more
Very easy to set up the appointment, get the insurance info & approval lined up. But, on Saturday, when I was scheduled for replacement, instead of getting notified of the two hour window that the repair was to be done, I was told I had to reschedule because one of the workers wasn't going to work that day. On the day of the rescheduled repair, I got a call before 9 am telling me the 2 hour window the repairman would show up in. The repairman showed up 10 minutes after the end of the two hour window. He was not apologetic. However, he was friendly and got to work quickly, finishing the job in about 45 minutes and cleaned up the area pretty well. It hasn't rained yet to be able to tell if the seal is good.
Description of Work: Replaced a windshield on my SUV.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$200

Will S.
10/2007
5.0
auto glass
  + -1 more
Very well. Easy to schedule with, very courteous customer service. The person who came replacing the windshield is very friendly, he replaced my windshield and cleaned up in less than an hour. Would definitely recommend this company to others.
Description of Work: Replace the windshield glass for my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$443

RHEA S.
08/2007
5.0
auto glass
  + -1 more
Mister Glass did a fantastic job on my request. The person who answered the phone was very helpful and gave me an estimate immediately. She cautioned me that it was a busy day so it might take several hours for the service provider to arrive at my house. Nonetheless, he was there in 2 hours! He was very professional and quick. They vacuumed out the glass in my car and even on the driveway. My total charges exactly matched the estimate. I would recommend them highly and would use them again myself (although I hope that won't be necessary!).
Description of Work: Replaced a car window after a robbery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

MARK D.
08/2007
5.0
auto glass
  + -1 more
Excellent communications setting up appointment, arrived as arranged and completed within 15 minutes. Would do business again.
Description of Work: Replacement of window in sliding side door on minivan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Louanne T.
06/2007
5.0
auto glass
  + -1 more
The serviceman replaced the window in about 30 minutes. He suggested I take the car to another company to have the tint replaced and told me the insurance would cover it. He was very professional, quick, and did a great job. I would recommend this company.
Description of Work: The $100 was my insurance deductible, so it might not reflect the actual price. I called Mister Glass on Monday morning, as someone had shot out the driver's side window of my son's car Saturday. I talked to Sallie and she found the part and called me back. They came out the same day and replaced the window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

BILL F.
04/2007
5.0
auto glass
  + -1 more
David called in advance to set an appointment to come to my home and replace a windshield. He arrived on time and did an excellent job in a very short period time. I watched him perform the work and to the extent of my knowledge of such work, he was very conscientious and did a great job. I could tell he was a very experienced installer. I highly recommend Mister Glass to anyone.
Description of Work: David came to my home and replaced a cracked windshield on my Ford Windstar.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$246

ALAN H.
10/2006
5.0
auto glass
  + -1 more
Great. Representative found the window in 1/2 day, even though it was manufacturer discontinued. Installer arrived on time, was very friendly and quick, and did a great job. Even vacuumed up the broken glass from my car.
Description of Work: Replaced a broken rear vent window (robbery).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JANE T.
09/2006
5.0
replacement windows
  + -1 more
They have been out several times to service our windows. Always pleasant to work with.
Description of Work: They replaced a window in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

DONALD H.
10/2005
5.0
auto glass
  + -1 more
THEY WERE PROMPT, COURTEOUS, SYMPATHTIC AND PROFESSIONAL. GAVE QUOTE OVER THE PHONE AND DID THE WORK THE SAME DAY.
Description of Work: REPLACED GLASS IN LEFT REAR DOOR OF MY XTERRA WHICH WAS VANDALIZED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

JERALD W.
03/2005
5.0
auto glass
  + -1 more
MY EXPERIENCE WAS VERY GOOD. THE COMPANY GAVE ME AN ESTIMATED PRICE OVER THE PHONE, WHICH WAS VERY REASONABLE. THEY CAME AT THE PROMISED TIME, HAVING CALLED THAT MORNING TO CONFIRM. THE WORK WAS DONE QUICKLY AND TURNED OUT VERY WELL. THE TECHNICIAN WAS COURTEOUS AND PROFESSIONAL.
Description of Work: THEY REPLACED THE WINDSHIELD ON A PICKUP TRUCK, COMING TO MY HOME TO DO THE WORK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

11/2004
4.0
auto glass
  + -1 more
THEY WERE EFFICIENT. THEY RESPECTED MY TIME. THEY WERE VERY COURTEOUS.
Description of Work: REPLACED AUTO GLASS DRIVER SIDE DUE TO BURGLARY.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

05/2004
5.0
auto glass
  + -1 more
THE WORKMAN WAS ON TIME AND WAS VERY FAST AT THE WORK WHICH WAS DONE RIGHT THE FIRST TIME. NO LEAKS. VERY POLITE.
Description of Work: THE REPAIRMAN CAME TO MY HOUSE AND REPLACED THE WINDSHIELD ON MY CAR.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
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Contact information

13342 Floyd Cir, Dallas, TX 75243

www.misterglassinc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Glass,
Windows,
Glass and Mirrors,
Doors

FAQ

Mister Glass is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 12:00 PM

Mister Glass accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mister Glass offers free project estimates.
No, Mister Glass does not offer eco-friendly accreditations.
No, Mister Glass does not offer a senior discount.
No, Mister Glass does not offer emergency services.
Yes, Mister Glass offers warranties.
Mister Glass offers the following services: Auto glass, fogged insulated unit, windows, framed & frameless glass shower doors, glass table tops, shelving, mirrored walls, wardrobe, patio doors repair, install & replacement.

Contact information

13342 Floyd Cir, Dallas, TX 75243

www.misterglassinc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM